Monterey Hotels

fireplace in the room

the tile was a bit cold - we stayed in the winter time

Great staff, location, will rebook in the near future.

no

Every staff person was so professional and friendly. The room was spacious and the hallways give beautiful views of Cannery Row.

The hotel staff was amazing, the facilities were great, and the small was absolutely the best! Valet service was on point and had vehicle ready for you when they promised.

Every member of staff was helpful and courteous. Superb.

Stayed in 2 rooms. Both needed maintenance / upgrades. The Heater in the 1st room did not work + there were no clean towels. 2nd room had toilet problems (fixed later), shower needed maintenance, furniture needed upgrades. Not a typical Hyatt or 4* hotel.

Location is good near Route 1 and the Monterey Regional Airport.

Mandatory resort fees. Parking, Internet, and breakfast are not included.

What's not to like? It's perfectly located in the middle of Cannery row. Great recommendations from the concierge for breakfast and dinner, Beautiful ocean view, including playful otters, near bike & walking path, shops, restaurants. Beautiful room.

No. Everything was great.

Great location and lovely building.

Very clean and nice facilities.

The lobby seemed to be understaffed with the receptionist having to juggle a lot of phone calls while talking to us.

We were greeted by Nicholas who was so knowledgeable about the area and had many suggestions for dining and enjoying the area. A very pleasant stay in a comfortable bed,close enough to walk to beach and definitely enjoyed the outdoor restaurant ambiance!

No

This was a beautiful hotel. The grounds are charming, the lobby was beautiful, the staff was extremely friendly, and the room was spacious, comfortable and clean. The heated pool was enjoyable, even on a chilly evening!!

All the Staff was very nice and professional. The Hotel was in a great location to walking distance to the Beach and shopping.

N/A

The oceanfront room with binoculars provided by the hotel, so we could watch the sea otters, egrets and gulls close-up from our private terrace.

The room was clean and felt quite spacious. The best thing was the location- walkable to downtown Monterey even with small children in tow. The room had a DVD player already, plus they provided me a crib and coffee maker at no additional charge.

The only slight negative was that the wifi was not strong enough to run Netflix on my AppleTV, but the office had DVDs they lent out for free, so it solved that problem. The breakfast was mediocre, but at this price point, you can't expect gourmet.

The staff were friendly and helpful.

The water temperature changed from hot and cold throughout our showers. The location too far to walk to cannery row.

Location We checked in late and the staff accommodated to our schedule. Thank you

I loved that as soon as we walked in to our room we could tell how clean it was, and the staff were exceptionally friendly.

Staff was super nice, room was clean and spacious

Location- it is just beneath the flight path if the airport. Noisy jets early in the morning. Room ventilation was poor , and you can't open the sliding glass door at night for safety reasons (and airplane noise) .

No

Room looks like clean , but there is a bedbug in bed. They don't clean room!! It's terrible!

I liked the atmosphere and it's proximity to the downtown bar scene.

Bell hop was fantastic. Room was spacious. Bed was comfortable. Loved the bathroom layout and design. Close to wharf and downtown.

I did not know in advance that the pool and jacuzzi was across the street from the hotel (Had to walk in robes in 'public'). Not horrible, but it was cold and raining, so we got soaked on the walk back and forth.

Free wifi

Bed was hard. Toilet wasn't strait. Door in bathroom looked like someone chewed on it. There's only a shower no bath tub. Very loud. People slamming doors and walking up and down the hallways. Trash truck was out front at 630am!! Friday morning is trash day so plan accordingly. Parking is slim. Place isn't worth the $.

The location was what I wanted

They got my arrival date wrong and charged me for'no show' then blamed it on the computer when it was human error. If this was a busy weekend I would have been without lodging1

Cute decor very nice staff!

I was on the ground floor as a woman alone it felt very uncomfortable.

Quiet. Not much noise except from traffic

View from balcony was of freeway or busy road

Staff location quaint eve reception breakfast

Parking fee but to be expected given location Walking distance to aquari

Wine and cheese in the evenings and the really good. Real fasts in the mornings. The fact that you could walk to the aquarium was a big plus.

the bed was great.

the other room reserved was smaller so we were a little disappointed.

Bed, pillows and sheets were very comfortable. In room fireplace was a nice touch. Water was nice and hot. Great overall accommodations for the price.