Hotel Grand Mutiara
Photos of Hotel Grand Mutiara
Overview
Amenities at Hotel Grand Mutiara
- Restaurant
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Free toiletries
- Meeting/Banquet facilities
- Internet
- Laundry service
Services and conveniences
- Express check-out
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Chapel/shrine
- Room service
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Air-conditioned
- Free toiletries
Dining
- Restaurant
- Grocery deliveries
- Shared kitchen
- Coffee machine
Accessibility and suitability
- Increased accessibility
- Elevator
- Designated smoking area
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
Laundry
- Laundry facilities
- Laundry service
General
- Family rooms
- Storage available
Media and entertainment
- Shared lounge/TV area
Outdoor
- Grill
Workspace
- Fax/photocopying
Things to do
- Beauty salon
Health and safety
- Daily housekeeping
Reviews of Hotel Grand Mutiara
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the rooms and facilities?
Some guests have mentioned cleanliness issues, such as dust and dirty toilets. The hotel management is aware of these concerns and is working to improve the cleanliness of the rooms and facilities.
What are the parking facilities like at Hotel Grand Mutiara?
The hotel offers limited parking spaces, and some guests have mentioned that the parking area is not well-maintained. However, the hotel management ensures that the parking area is safe for guests' vehicles.
How is the quality of the beds at Hotel Grand Mutiara?
Some guests have expressed dissatisfaction with the quality of the beds. The hotel management is taking steps to address this issue and improve the comfort of the beds for guests.
What can guests expect from the hotel's customer service?
While some guests have mentioned issues with the behavior of the staff, others have praised the friendliness of the staff. The hotel management is committed to providing excellent customer service and addressing any staff behavior concerns.
When is the best time to visit Hotel Grand Mutiara?
The hotel experiences high seasonality in June. Guests may want to consider this when planning their visit to ensure availability and to take advantage of any seasonal offerings or events in the area.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Choose a Room with Good Lighting
Some guests mentioned that the lighting in the rooms was dim, so consider requesting a room with better lighting to enhance your stay.
Consider Bringing Your Own Iron
A guest suggested bringing a personal iron due to the lack of this amenity in the rooms.
Opt for a Room Away from Main Road
If you're sensitive to noise, consider requesting a room away from the main road to avoid disturbances from traffic.
Check Room Amenities Upon Arrival
Some guests reported missing amenities such as soap, shampoo, and drinking water, so it's advisable to check the room amenities upon arrival and request any missing items promptly.
Be Mindful of the Toilet Condition
Several guests mentioned issues with the cleanliness and functionality of the toilets, so it's important to inspect the toilet upon arrival and report any issues to the staff.
Request a Room with Functional TV and Channels
If TV entertainment is important to you, consider requesting a room with a functioning TV and a good selection of channels, as some guests reported dissatisfaction with the TV service.
Be Cautious of Parking Space Limitations
The hotel has limited parking spaces, and some guests mentioned issues with the parking area, so it's advisable to inquire about parking availability and conditions before arrival.
Consider Bringing Personal Toiletries
Some guests reported inadequate toiletries, so consider bringing your own toiletries for a more comfortable stay.
Inquire About Room Upgrades
While some guests appreciated the spacious rooms, others mentioned the need for room upgrades, so it's worth inquiring about the availability of upgraded rooms.
Check for Room Cleanliness
Several guests reported cleanliness issues, so it's advisable to thoroughly check the room for cleanliness upon arrival and promptly inform the staff of any concerns.
Location
What's nearby
- Bazaar Baru Chow Kit283 yd
- Kuala Lumpur Tower1 mi
- Jamek Mosque1.2 mi
- Merdeka Square1.2 mi
- Petronas Towers1.2 mi
- Suria KLCC1.2 mi
- Kuala Lumpur Convention Centre1.4 mi
- KLCC Park1.4 mi
- Petaling Street1.5 mi
- Pavilion Kuala Lumpur1.7 mi
- Bukit Bintang Monorail Station1.7 mi
- KL Central Park - The Lake Gardens1.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Grand Mutiara
KAYAK's top tips for your stay at Hotel Grand Mutiara
FAQs when booking at Hotel Grand Mutiara
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Kuala LumpurGood to know
Value for money | 4.3 |
|---|---|
Distance to city center | 1.8 mi |
Nearest Airport | Kuala Lumpur Subang |
Distance to airport | 10.0 mi |