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(Round-trip)
Airports
Origin
San Francisco
$552
only
$552
New York
$599
only
$599
$471
only
$471
Baltimore
$952
only
$952
Honolulu
$648
only
$648
Los Angeles
$443
only
$443
Newark
$499
only
$499
Washington
$518
only
$518
Houston
$851
only
$851
Destination
Kuala Lumpur
$443
only
$443
Mon, May 7
LAX
KUL
35h 20m
Tue, May 15
KUL
LAX
30h 50m
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
SVO
PVG
Excellent 8.3

Very good seats

Very few movies it the list

BKK
PVG
Excellent 9.0

The staff are very efficient and professional. The food was much better than I expected. We were given pillows and blankets . Bathrooms were clean .

The only issue with CEA was checking in and boarding. It was brutal coming out of Bangkok. I’m not sure if this is the fault of CEA or Bangkok Airport.

PVG
DEL
Excellent 8.0

Timely departure/arrival, comfortable flight, helpful crew

Food menu selection

CTU
PVG
Mediocre 2.0

This ridiculous airline and it's rude, obnoxious staff in Chengdu made a mockery of my friend and I (two 21 year old American girls traveling alone). We had booked round trip tickets back in October 2017 that included a 1 hour layover in Chengdu first, then a 7 hour layover in Shanghai on our way to Bangkok for a trip in Thailand. That was fine with us. Then all of a sudden it changed to a 6 hour layover in Chengdu then an 18 HOUR layover in Shanghai. We decided to deal with it and get a hotel room in Shanghai, no big deal. After a great trip in Thailand and leaving fine from Bangkok to our first layover in Chengdu, that is where the nightmare started. First off, going through Chengdu customs, I don't know if it is because Americans do not travel through there a lot, but the officers pulled us aside and were passing around our American passports around their staff, taking pictures of them with Iphones before handing us "in-transit" paperwork to fill out. As weird as that was, no one really seemed to speak english and we just wanted to get away from them and get through. When we went to the check in counter, they handed me a boarding pass for our flight at 1:50 that afternoon, but then proceeded to tell my friend that she wasn't on a flight until the next morning at 7 am out of Chengdu and our original connecting flight out of Shanghai at 11:50 the next morning was now at 8 pm for her. What could have been simply fixed like it WAS after calling priceline and our travel agent, the staff at the ticket counter and a representative over the phone made our lives living hell. They barely spoke english and the ones that did were very rude to us, saying that they couldn't help us and put us on the phone with China Eastern. FOR AN HOUR AND A HALF we were on the phone with a representative who was talking us in circles, telling us that there were no available seats on the 1:50 and that he could get her on the next 3:45 out of Chengdu, then put us on hold to come back and say he couldn't only change 1 domestic flight in China, but would have to cancel her flight to NY. When offering to pay to just DO IT and get out of china, he said that if he were to cancel it and take our credit card info, it "may or may not go through" and if it didn't she would be stuck with no flights. When asked how that made any sense, he proceeds to say" Because miss, our system sucks," and other rude things like "Why can't you just keep your flight and meet your friend in NY." then him along with a rude ticket counter guy say that he could help us if we took 5,000 yuan out of the bank and paid them cash. TRYING TO SCAM US. After all this drama a simple call to priceline was able to fix the problem no payment involved, and there WERE available seats on all the flights and a domestic flight could be changed. LYING, SCAMMING, RUDE, individuals. Definitely worth a little more money to take any other airline BUT THIS ONE.

CTU
KWL
Excellent 10.0

Airline personnel very helpful. Plane was clean.

Finding China Eastern in very large terminal. Almost no signs in English.

Mon, Apr 9
EWR
KUL
21h 40m
Tue, Apr 24
KUL
EWR
23h 00m
Trip: 16 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3953 reviews
Overall
6.5
Boarding
6.7
Comfort
6.4
Crew
6.9
Entertainment
6.0
Food
6.0
PEK
IAH
Excellent 8.0

Crews were polite and helpful

Food was edible but horrible! It makes me doubt this country’s 5000-year history of cuisines.

BOM
PEK
Mediocre 2.0

The aircraft crew was nice

The ground staff in Mumbai airport was rude and disrespectful. These people need special training on communication. Very dissapointed, never taking air China again.

DEL
PEK
Good 7.3

overall it was good; crew was excellent, kept the plane, specially toilet clean throughout.

food selection for vegetarians better movie selection; english in TV documentaries.

PEK
FRA
Excellent 10.0

Everything. Air China comfort and service is great. I travel a lot to China and Air China is my first choice.

SFO
PEK
Excellent 8.0

The in-flight meals from SFO to Beijing were good and the flight attendents' service was up to the standard.

The transfer at Beijing was awful.

Tue, Aug 21
LAX
KUL
26h 10m
Tue, Sep 18
KUL
LAX
40h 40m
Trip: 29 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4294 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
SFO
CAN
Good 6.0

We flew economy, so didn’t have incredible expectations. The seats actually had more legroom than expected and reclined well. No complaints for what it is.

The food was pretty terrible, even for airplane food. On a 14.5 hot flight we had 2 full meals, along with some snacks which was decent frequency. However it was so inedible! Luckily we packed our own food just in case. The crew was also pretty terrible, and not because of a language barrier. Didn’t seem to know the basics about food and drink service and often skipped service to people wide awake and waiting.

CAN
CNS
Excellent 8.3

The 3 employees at the counter got together & solved a glitch in our Australia visa that was priventing them from issueing bording pass for our second leg of travel They were outstanding & also unexpectedly we received a hotel respite for our 8 hour layover in Guangzhou! Smiling flight atendents. This is my first travel with China southern On the other hand during 6 wk prior to our trip we were unable to get anybody on the phone to ask Q or reserve a seat. On line charades where like a closed loops ! The price for long haul: Dubai/Guangzhou/cairns could not be beat!!

CAN
HAN
Excellent 8.3

Ok

CAN
LAX
Okay 5.3

Crewmen at the luggage/bags scanning were very rude. Our flight from Manila to Guangzhou was delayed by an hour or so. With all the pressure we were already experiencing and rushing to get to our connecting flight, here comes these crewmen in charge of scanning our bags we're all shouting at us to rush. The delay was not the passengers fault.

LAX
CAN
Okay 5.3

Ko

Mon, May 7
JFK
KUL
23h 45m
Mon, May 14
KUL
JFK
21h 25m
Trip: 8 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3174 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.4
Food
8.4
BKK
HND
Okay 4.6

The seat was nice

Service was extremely slow, it took almost two hours just to get offered a drink. There wasn't any offering after boarding and I had to ask just to get water. The food was quite bad, normally I would choose the Japanese meal, however, both the Japanese and International options were poor. The staff seemed unorganized and did not follow a set protocol.

CGK
NRT
Excellent 9.6

Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!

Same repeating music

HND
JFK
Excellent 10.0

Great service by the crew! Excellent food and flight was on time,

Film and movie offerings and music entertainment while on board should be improved with more selections.

NRT
SEA
Excellent 10.0

ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service.

ORD
NRT
Excellent 8.6

The person who checked me in at ORD found me an alternative aisle seat with an unoccupied seat next to me. Great benefit for a 12+ hour flight. Very thoughtful.

We left late.

Mon, Aug 20
LAX
KUL
23h 15m
Tue, Sep 4
KUL
LAX
27h 00m
Trip: 16 days
Overall 0.0 Poor
Based on 0 reviews
Mon, May 28
HNL
KUL
36h 25m
Sat, Jun 2
KUL
HNL
16h 30m
Trip: 6 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 244 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.0
KIX
HNL
Good 7.6

Flight boarded a few minutes early and arrived in Honolulu 40 minutes ahead of schedule. I upgraded to the "quiet zone" area which was perfect, very minimal disturbance from the flight crew.

The food was pretty bad. Especially when paying $15 for a meal. The portions were small and the rice was kind of dry. Maybe add a dessert to the meal might be worth the $15 price tag.

PEK
KUL
Okay 4.6

Slow check in, had to pay way too much for checked baggage. No food, snacks or beverages included. Had to pay to rent blankets on their cold planes.

DPS
KUL
Okay 4.0

Our family had 3 seats together

RUDE AND NASTY FLIGHT ATENDANTS. THEY SHOULD FIND NEW EMPLOYMENT WITHOUT CUSTOMER CONTACT! !!

KUL
HND
Mediocre 2.0

Nothing!

$165usd for two 20kg (50lbs) bags on a 7hr flight for two passengers is ridiculous! Not being able to get free water on a 7hr flight is crazy! I can under short local flights having all these extra charges but long haul flights like most other carriers shld come With at least 1 free checked bag and at least free water or soft drinks on a flight.

KIX
HNL
Mediocre 3.3

The terms and conditions say that you are not permitted outside food or drinks, but none are provided. Phones are not permitted and there is no entertainment system in lieu of this.

Tue, Feb 27
JFK
KUL
23h 55m
Wed, Mar 14
KUL
JFK
41h 50m
Trip: 15 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 2635 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.6
YVR
TPE
Excellent 9.6

well organized boarding, very attentive crew, decent food and entertainment.

nothing major to complain about.

TPE
JFK
Excellent 10.0

The crew was excellent with services provided. This aircraft was roomier as compared to the first leg of our trip. The flight was excellent and generally very smooth.

TPE
LAX
Excellent 9.6

Flight crew, food very tasty and good portion size, good selection of entertainment, bathrooms clean and well maintained.

A little bigger seat and a bit more leg room would be nice.

TPE
SFO
Excellent 8.0

Food and transfer is great.

Flight delays.

SFO
TPE
Excellent 10.0

The service, the food

Nothing

Tue, May 8
EWR
KUL
32h 55m
Tue, May 22
KUL
EWR
29h 50m
Trip: 15 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2330 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.7
Food
8.4
MAA
SIN
Good 7.6

The seats and there is not much leg room

SIN
LAX
Good 7.6

There was not much leg room in the seatings

LAX
NRT
Excellent 10.0

The seats are very comfortable. There was ample entertainment.

No complaints at all. They are very professional and I would chose them again.

SIN
LAX
Excellent 9.6

SQ did a great job again. I plan to fly them in the future.

My only criticism is that the flight attendants didn’t pass through the cabin with water during the 9 hour flight.

SIN
SFO
Excellent 8.0

The food is very good in economy. Large screen tv gor movies and games.

all was good, nothing bad

Mon, May 7
EWR
KUL
22h 40m
Thu, May 17
KUL
EWR
25h 05m
Trip: 11 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 4071 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
BOS
Good 6.6

Seats had good headrests with adjustable "wings" to cradle head while sleeping. USB plug below entertainment screen.

A good half the plane was first class and business class. (This was a 15 hour Hong King to Boston flight.) They handed out a fancy menu with 4 entrees but by the time they got to economy only pasta was left. We did at least get a small bottle of water; on our outgoing flight they doled it out in meager glasses. When boarding in Hong Kong we had to go through an additional security check between the gate and the plane (that was a first...) and had our water bottles confiscated. So we were reliant on what they would give us on the plane. Seats were tight, unlike some airlines that give you a little extra room. Wouldn't fly again unless their price was a real bargain.

HKG
MNL
Excellent 10.0

None

HKG
SGN
Good 7.3

There was a long delay when boarding the connecting flight to SGN and there weren't any clear updates on the flight status. I didn't mind the wait so much but I wish they had announced the current status more clearly.

DEL
HKG
Mediocre 2.0

My mother has health issues. She is diabetic, and asked for Juice. Air hostess told her they don't have the permission to serve anything for certain period of time. They did not give her Juice, and she was not feeling well. I'll not choose this airline again. Food was ok too

HKG
SFO
Mediocre 2.0

It was a long flight, and customer service not good.

Fri, May 11
IAD
KUL
47h 20m
Mon, May 28
KUL
IAD
32h 33m
Trip: 18 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 960 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
HKG
KUL
Okay 4.6

The food and check in is better flying from HK to KL..

It seems the crew, in most flights, is always grumpy.. rarely I get service with a smile..

LHR
KUL
Good 7.6

Efficient

Food was lousy

KUL
MNL
Excellent 10.0

Service and integtity

None

KUL
MEL
Excellent 8.0

The Business class seats are very uncomfortable. There's just no leg room space when the seats are flat and its very suffocating.

SYD
KUL
Okay 5.0

The crew at the check in counter were generally helpful and courteous, however the staff on the flight we're often short or generally rude; thus continuing the airlines reputation for poor service. The food wasn't great either, but we knew to expect this and brought food purchased from Sydney airport (which was a saving grace)!

Thu, Aug 23
IAH
KUL
23h 50m
Sun, Sep 9
KUL
IAH
23h 10m
Trip: 18 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 4079 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
IAH
TPE
Excellent 10.0

Very much

BKK
TPE
Excellent 8.6

On time

TPE
HAN
Okay 5.6

We won’t fly Eva again.

HKG
TPE
Excellent 9.0

Crew services, boarding, on time

Food and seat can be better

ORD
TPE
Excellent 9.6

Eveyone was syper friendly and the food was decent. They were very good about allowing me to change seats to an open seat once the doors were closed.

The selection of movies to watch was not ver good. They had a few (10-15) choices for a few genre but over all there were obly 1 or 2 decent movies per genre.

Tue, Apr 10
LAX
KUL
21h 40m
Mon, Apr 16
KUL
LAX
40h 50m
Trip: 7 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
SVO
PVG
Excellent 8.3

Very good seats

Very few movies it the list

BKK
PVG
Excellent 9.0

The staff are very efficient and professional. The food was much better than I expected. We were given pillows and blankets . Bathrooms were clean .

The only issue with CEA was checking in and boarding. It was brutal coming out of Bangkok. I’m not sure if this is the fault of CEA or Bangkok Airport.

PVG
YYZ
Excellent 9.3

The staff Food and drinks Smooth flight

Checking in

PVG
KMG
Okay 5.6

We stopped in NAO (Nanchong) for about an hour and it was quite a sketch experience.

PVG
JFK
Excellent 10.0

Flight attendants very attentive, courteous and professional. Even while children were sleeping during meal distribution. We were offered sandwiches for them to eat later. Phone can now be used in airplane mode. USB charger via screen.

Monitors sometimes turn on. Harder to give rest to eyes when lights turn on all monitors.

Thu, Apr 19
BWI
KUL
43h 35m
Sun, Apr 29
KUL
BWI
28h 55m
Trip: 11 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 3805 reviews
Overall
8.9
Boarding
8.9
Comfort
8.7
Crew
9.1
Entertainment
8.7
Food
8.5
ICN
BKK
Excellent 8.0

The plane was way too hot! Being trapped in a stuffy plane for 5 hours and sweating was the worst!

BGR
SEL
Excellent 10.0

Everyone was very nice.

The food was a little odd but that might just have been Korean food.

ICN
HKG
Excellent 8.6

Friendly crew, good movie selection, USB port.

CTS
ICN
Good 7.0

Old aircraft, tiny seats

SIN
ICN
Okay 5.0

the movie selection

the seats are so closely packed any inclination inconveniences the person seated behind. in all respects save for the name and price this replicated a cheap budget airline. i expected more from SA. the flight crew was brusque and made it appear that they were grudgingly doing one s personal favor rather than their job

Thu, Apr 19
LAX
KUL
33h 05m
Sun, May 6
KUL
LAX
40h 50m
Trip: 18 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PEK
PVG
Excellent 8.0

Food is too sweet ..no salt.

PVG
DEL
Excellent 8.0

Nice crew

Old plane , a bit beat up

PVG
JFK
Excellent 10.0

Flight attendants very attentive, courteous and professional. Even while children were sleeping during meal distribution. We were offered sandwiches for them to eat later. Phone can now be used in airplane mode. USB charger via screen.

Monitors sometimes turn on. Harder to give rest to eyes when lights turn on all monitors.

CTU
KWL
Excellent 10.0

Airline personnel very helpful. Plane was clean.

Finding China Eastern in very large terminal. Almost no signs in English.

CTU
PVG
Mediocre 2.0

This ridiculous airline and it's rude, obnoxious staff in Chengdu made a mockery of my friend and I (two 21 year old American girls traveling alone). We had booked round trip tickets back in October 2017 that included a 1 hour layover in Chengdu first, then a 7 hour layover in Shanghai on our way to Bangkok for a trip in Thailand. That was fine with us. Then all of a sudden it changed to a 6 hour layover in Chengdu then an 18 HOUR layover in Shanghai. We decided to deal with it and get a hotel room in Shanghai, no big deal. After a great trip in Thailand and leaving fine from Bangkok to our first layover in Chengdu, that is where the nightmare started. First off, going through Chengdu customs, I don't know if it is because Americans do not travel through there a lot, but the officers pulled us aside and were passing around our American passports around their staff, taking pictures of them with Iphones before handing us "in-transit" paperwork to fill out. As weird as that was, no one really seemed to speak english and we just wanted to get away from them and get through. When we went to the check in counter, they handed me a boarding pass for our flight at 1:50 that afternoon, but then proceeded to tell my friend that she wasn't on a flight until the next morning at 7 am out of Chengdu and our original connecting flight out of Shanghai at 11:50 the next morning was now at 8 pm for her. What could have been simply fixed like it WAS after calling priceline and our travel agent, the staff at the ticket counter and a representative over the phone made our lives living hell. They barely spoke english and the ones that did were very rude to us, saying that they couldn't help us and put us on the phone with China Eastern. FOR AN HOUR AND A HALF we were on the phone with a representative who was talking us in circles, telling us that there were no available seats on the 1:50 and that he could get her on the next 3:45 out of Chengdu, then put us on hold to come back and say he couldn't only change 1 domestic flight in China, but would have to cancel her flight to NY. When offering to pay to just DO IT and get out of china, he said that if he were to cancel it and take our credit card info, it "may or may not go through" and if it didn't she would be stuck with no flights. When asked how that made any sense, he proceeds to say" Because miss, our system sucks," and other rude things like "Why can't you just keep your flight and meet your friend in NY." then him along with a rude ticket counter guy say that he could help us if we took 5,000 yuan out of the bank and paid them cash. TRYING TO SCAM US. After all this drama a simple call to priceline was able to fix the problem no payment involved, and there WERE available seats on all the flights and a domestic flight could be changed. LYING, SCAMMING, RUDE, individuals. Definitely worth a little more money to take any other airline BUT THIS ONE.

Thu, Apr 5
IAD
KUL
41h 55m
Tue, Apr 10
KUL
IAD
26h 55m
Trip: 6 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3953 reviews
Overall
6.5
Boarding
6.7
Comfort
6.4
Crew
6.9
Entertainment
6.0
Food
6.0
PEK
FRA
Excellent 10.0

Everything. Air China comfort and service is great. I travel a lot to China and Air China is my first choice.

SFO
PEK
Excellent 8.0

The in-flight meals from SFO to Beijing were good and the flight attendents' service was up to the standard.

The transfer at Beijing was awful.

IAD
PEK
Excellent 9.0

Friendly staff, great price

No Wi-Fi on plane

BOM
PEK
Mediocre 2.0

The aircraft crew was nice

The ground staff in Mumbai airport was rude and disrespectful. These people need special training on communication. Very dissapointed, never taking air China again.

PEK
SFO
Excellent 10.0

The flight attendants where excellent.

n/a

Thu, Mar 8
SFO
KUL
31h 40m
Fri, Mar 16
KUL
SFO
20h 35m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4294 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
DPS
CAN
Okay 4.0

On time departure and arrival The inflight Crew were courteous

Food is inedible My issue with the boarding had to do with the poor decorum of the representatives at check in and those who helped assistance me to the gate.

CAN
LAX
Excellent 8.0

A-380 seems to be significantly quieter than the 777.

BKK
CAN
Good 7.6

For such a classy airline, they have terrible coffee and tea

CAN
CNS
Excellent 8.3

The 3 employees at the counter got together & solved a glitch in our Australia visa that was priventing them from issueing bording pass for our second leg of travel They were outstanding & also unexpectedly we received a hotel respite for our 8 hour layover in Guangzhou! Smiling flight atendents. This is my first travel with China southern On the other hand during 6 wk prior to our trip we were unable to get anybody on the phone to ask Q or reserve a seat. On line charades where like a closed loops ! The price for long haul: Dubai/Guangzhou/cairns could not be beat!!

LAX
CAN
Excellent 9.3

Long haul 15 hour flight

Sat, Aug 25
JFK
KUL
25h 05m
Sat, Sep 15
KUL
JFK
32h 05m
Trip: 22 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
DEL
Excellent 8.0

Nice crew

Old plane , a bit beat up

CTU
KWL
Excellent 10.0

Airline personnel very helpful. Plane was clean.

Finding China Eastern in very large terminal. Almost no signs in English.

PVG
JFK
Excellent 10.0

Flight attendants very attentive, courteous and professional. Even while children were sleeping during meal distribution. We were offered sandwiches for them to eat later. Phone can now be used in airplane mode. USB charger via screen.

Monitors sometimes turn on. Harder to give rest to eyes when lights turn on all monitors.

HRB
PEK
Excellent 10.0

As always, I was impressed by the high level of professionalism.

PVG
YVR
Mediocre 2.0

Every time the flight was late

Thu, Mar 29
IAD
KUL
41h 55m
Thu, Apr 12
KUL
IAD
26h 55m
Trip: 15 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3953 reviews
Overall
6.5
Boarding
6.7
Comfort
6.4
Crew
6.9
Entertainment
6.0
Food
6.0
PEK
IAH
Excellent 8.0

Crews were polite and helpful

Food was edible but horrible! It makes me doubt this country’s 5000-year history of cuisines.

PEK
IAD
Mediocre 2.0

The aircraft crew was polite

The connecting flight left me. Had to stay in China for a day. Mumbai airport didn't communicate with airlines in China

SFO
PEK
Excellent 8.0

The in-flight meals from SFO to Beijing were good and the flight attendents' service was up to the standard.

The transfer at Beijing was awful.

IAD
PEK
Excellent 9.0

Friendly staff, great price

No Wi-Fi on plane

PEK
CKG
Mediocre 2.0

I had to stay at Beijing for overnight and took a flight the next day.

Wed, Mar 7
LGA
KUL
27h 55m
Wed, Apr 25
KUL
LGA
25h 05m
Trip: 49 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3174 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.4
Food
8.4
NRT
SEA
Excellent 10.0

ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service.

NRT
HNL
Excellent 8.0

Flight attendant didn't mention so well about drink service.

CGK
NRT
Excellent 9.6

Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!

Same repeating music

NRT
ORD
Excellent 10.0

The crew are so courteous and helpful.

ORD
NRT
Excellent 8.6

The person who checked me in at ORD found me an alternative aisle seat with an unoccupied seat next to me. Great benefit for a 12+ hour flight. Very thoughtful.

We left late.

Sat, Aug 25
JFK
KUL
25h 05m
Sun, Sep 16
KUL
JFK
42h 05m
Trip: 23 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
DEL
Excellent 8.0

Timely departure/arrival, comfortable flight, helpful crew

Food menu selection

CTU
PVG
Mediocre 2.0

This ridiculous airline and it's rude, obnoxious staff in Chengdu made a mockery of my friend and I (two 21 year old American girls traveling alone). We had booked round trip tickets back in October 2017 that included a 1 hour layover in Chengdu first, then a 7 hour layover in Shanghai on our way to Bangkok for a trip in Thailand. That was fine with us. Then all of a sudden it changed to a 6 hour layover in Chengdu then an 18 HOUR layover in Shanghai. We decided to deal with it and get a hotel room in Shanghai, no big deal. After a great trip in Thailand and leaving fine from Bangkok to our first layover in Chengdu, that is where the nightmare started. First off, going through Chengdu customs, I don't know if it is because Americans do not travel through there a lot, but the officers pulled us aside and were passing around our American passports around their staff, taking pictures of them with Iphones before handing us "in-transit" paperwork to fill out. As weird as that was, no one really seemed to speak english and we just wanted to get away from them and get through. When we went to the check in counter, they handed me a boarding pass for our flight at 1:50 that afternoon, but then proceeded to tell my friend that she wasn't on a flight until the next morning at 7 am out of Chengdu and our original connecting flight out of Shanghai at 11:50 the next morning was now at 8 pm for her. What could have been simply fixed like it WAS after calling priceline and our travel agent, the staff at the ticket counter and a representative over the phone made our lives living hell. They barely spoke english and the ones that did were very rude to us, saying that they couldn't help us and put us on the phone with China Eastern. FOR AN HOUR AND A HALF we were on the phone with a representative who was talking us in circles, telling us that there were no available seats on the 1:50 and that he could get her on the next 3:45 out of Chengdu, then put us on hold to come back and say he couldn't only change 1 domestic flight in China, but would have to cancel her flight to NY. When offering to pay to just DO IT and get out of china, he said that if he were to cancel it and take our credit card info, it "may or may not go through" and if it didn't she would be stuck with no flights. When asked how that made any sense, he proceeds to say" Because miss, our system sucks," and other rude things like "Why can't you just keep your flight and meet your friend in NY." then him along with a rude ticket counter guy say that he could help us if we took 5,000 yuan out of the bank and paid them cash. TRYING TO SCAM US. After all this drama a simple call to priceline was able to fix the problem no payment involved, and there WERE available seats on all the flights and a domestic flight could be changed. LYING, SCAMMING, RUDE, individuals. Definitely worth a little more money to take any other airline BUT THIS ONE.

PEK
PVG
Excellent 8.0

Food is too sweet ..no salt.

HRB
PEK
Excellent 10.0

As always, I was impressed by the high level of professionalism.

SVO
PVG
Excellent 8.3

Very good seats

Very few movies it the list

United States to Kuala Lumpur Flight Information

Flights Arrive in Kuala Lumpur
Flights Depart from United States
Flight Price $443
Airlines China Eastern, Air China, China Southern, ANA, AirAsia X, China Airlines, Singapore Airlines, Cathay Pacific, Malaysia Airlines, EVA Air, Korean Air
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