Pros (+) The location
Cons (-) On arrival the staff were poor demanding credit card impression and authorisation even though room fee was aid in advance and their was no itemised account available on checkout.
4 stars
Mercure Melbourne Southbank
Photos of Mercure Melbourne Southbank
Overview
The Travelodge Hotel Melbourne Southbank is ideally located in the central part of Melbourne in Australia. There is a restaurant on-site which serves breakfast, and there are also several other amenities to enjoy including free WiFi and an area for self-parking. There is a 24-hour business center, a 24-hour front desk area, and a computer station for guest convenience. The hotel can provide in-room childcare, and there is laundry service available for those travelers that require it.
Guests can choose from 275 guestrooms that are arranged over 11 floors. Each of the rooms is air-conditioned for guest comfort. Plus, there is a coffee maker, iron, and ironing board provided. The rooms are soundproofed and equipped with blackout curtains for the ultimate sleeping experience. The private bathrooms have spacious stand-up showers, free toiletries, and hair dryers for guest use. The 32" LCD TV is equipped with premium channels, and there is an iPod docking station for other entertainment options. The rooms also have kitchenettes with refrigerators and microwaves. Plus they are supplied with the appropriate cookware, dishware, and utensils. The housekeeping staff stops in daily, and guests can book adjoining rooms if needed.
The hotel is within walking distance of several area attractions including the Royal Botanic Gardens which are about 15 minutes away on foot. Plus, the Melbourne Cricket Ground and Marvel Stadium are also within easy reach. The University of Melbourne is not too far away, and less than five miles from the property is St. Kilda Beach.
Latest deals for Mercure Melbourne Southbank
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Mercure Melbourne Southbank
- Restaurant
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
- Laundry facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- No smoking
- Toilet with grab rails
- Pets not allowed
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- Conference rooms
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Kitchen
- Electric kettle
- Microwave
- Kettle
- Refrigerator
- Kitchenette
General
- Family rooms
- Seating area
- Telephone
- Carpeted
- Storage available
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Streaming service
- TV
Dining
- Restaurant
- Food can be delivered to guest accommodation
- Dining table
Health and safety
- Daily housekeeping
- Safe
- Cleaning products
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Desk
Family friendly
- Cribs available
Reviews of Mercure Melbourne Southbank
7.9
Good
2928 verified ratings
Wonderful
1221
Very good
728
Good
551
Okay
179
Fair
126
Mediocre
56
Poor
67
Summary of reviews
Guests say
Guests appreciated the hotel's great location, cleanliness, and friendly service. Many highlighted the convenience of self-service check-in and check-out, as well as the proximity to restaurants and attractions. Overall, it seems to be a good value for money, with comfortable rooms and helpful staff.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.9 out of 10
2333 reviews
8.6 out of 10
124 reviews
9.2 out of 10
20 reviews
8.8 out of 10
4 reviews
8.3 out of 10
3 reviews
All reviews
Pros (+) The location is perfect, set one street back from the river at Southbank, it's easy walk to city, free trams, exhibition centre and of course numerous bars and restaurants. The hotel is very neat and clean and staff are friendly and helpful. They provide a full buffet breakfast at a reasonable price that can last you all day.
Cons (-) They don't seem to provide a separate top sheet - we've stayed there twice and had to ask for it both times...
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities provided in the rooms?
The rooms are equipped with air conditioning, soundproofing, blackout curtains, a 32" LCD TV with premium channels, and a kitchenette with a refrigerator and microwave. Additionally, there are coffee makers, irons, and ironing boards provided for guest use.
Is there on-site parking available?
Yes, there is an area for self-parking available at the hotel for guest convenience. Additionally, the hotel offers discounted prepaid parking at the nearby Wilson Eureka Tower carpark.
What can guests expect from the hotel's cleanliness and housekeeping services?
The housekeeping staff stops by daily to ensure the rooms are clean and tidy. The private bathrooms have spacious stand-up showers, free toiletries, and hair dryers for guest use. However, some guests have mentioned concerns about the cleanliness of the bathrooms.
What are the best times to visit the hotel?
The hotel is ideally located for visitors interested in exploring Melbourne's attractions, such as the Royal Botanic Gardens, Melbourne Cricket Ground, and Marvel Stadium. The high season is in February, while the low season is in April.
How is the quality of the beds at the hotel?
Guests have praised the hotel for its comfortable beds, ensuring a good night's sleep. However, a few guests have expressed concerns about the softness of the beds, impacting their sleep quality.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the river or city skyline comes highly recommended.
Consider Low Season Travel
April is mentioned as the low season, so if you prefer quieter periods with potentially lower rates, this could be a good time to visit.
Explore Nearby Attractions
The hotel is within walking distance of several attractions including the Royal Botanic Gardens, Melbourne Cricket Ground, and Marvel Stadium. Take advantage of the convenient location to explore these sites.
Check Room Amenities
Some guests noted that the kitchenettes in the rooms are well-equipped with cookware, dishware, and utensils, making it convenient for those who prefer self-catering options.
Be Mindful of Noise
Some guests reported noise issues, especially on lower floors. If you are sensitive to noise, consider requesting a room on a higher floor.
Utilize Laundry Service
The hotel offers laundry service, which can be convenient for travelers needing this facility during their stay.
Take Advantage of the Business Center
The 24-hour business center and computer station can be useful for business travelers or those needing to attend to work-related tasks during their stay.
Consider Off-Peak Check-In
Some guests recommended arriving early to drop off luggage and then parking the car, as the car park is a short walk from the hotel. This can be a convenient option to avoid carrying luggage for long distances.
Request a Room with Kitchenette
If you prefer the option to prepare your meals, consider requesting a room with a kitchenette, as some guests found this feature to be very convenient.
Be Mindful of Room Selection
Some guests mentioned that the air conditioning in certain rooms was noisy and not very cool. Consider checking with the hotel about room options with quieter and more effective air conditioning.
Location
9 Riverside Quay, Melbourne, VIC 3006
What's nearby
- Arts Centre Melbourne354 yd
- Federation Square0.3 mi
- Collins Street0.3 mi
- Crown Entertainment Complex0.4 mi
- Sea Life Melbourne Aquarium0.4 mi
- Melbourne Convention and Exhibition Centre0.7 mi
- Old Melbourne Gaol0.9 mi
- Royal Botanic Gardens1 mi
- Melbourne Cricket Ground1 mi
- Marvel Stadium1 mi
- AAMI Park1.1 mi
- Royal Exhibition Building1.2 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mercure Melbourne Southbank
Low season | April |
|---|---|
High season | October |
Average price (weeknight) | $115 |
Average price (weekend night) | $124 |
When to book a room at Mercure Melbourne Southbank
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Mercure Melbourne Southbank
FAQs when booking at Mercure Melbourne Southbank
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in MelbourneMost recommended
See most recommended stays in MelbourneGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Melbourne Essendon |
Distance to airport | 7.3 mi |
Everything you need to know for your stay in Melbourne
Complete your trip
Popular destinations