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Size of rooms, free hot breakfast was good, quiet, clean, decent bed and pillows Outdoor pool and hot tub. No real complaints
Room had iron,fridge, and microwave. sheets smell weird.
The hotel staff was very friendly and the hotel rooms were very clean, probably the cleanest we have stayed in so far. The free breakfast was also very good. The bed was not the best, and our room door was actually broken so it had a hard time taking our key. Also the toilet would flush on its own at random times.
The room was great, a king bed and sitting area. Like the layout. We go an end room so didn't have people on both sides of the room and it was quiet and peaceful. The breakfast was okay with eggs, bacon, biscuits and gravy, and cereal. Coffee was good. I would definitely go back.
Right in heart of Midtown Ruidosa! Easy walk to shops,restaurants, and bars with love entertainment. Also a great location to hide and bike.
You can't go wrong with hotel ruidoso. It's clean, friendly and they have an indoor heated pool and breakfast. It's great for kids and family but if you want a romantic stay away from kids this is not the place. There is always children in the pool and the jacuzzi. I would go more often if it wasn't so expensive.
The hotel is new and nice. Service was excellent. Our room was great, nicely furnished and nice decor and a very comfortable bed. The gym was small but adequate with primarily cardio equipment. They need better toilet paper. We landed in a handicap accessible room which was fine but the shower head was difficult to adjust.
The location is very convienant to the mid town shopping and to lincoln county grill. Room cleaning never happened. They slipped a note under the door at 830AM saying they couldnt get into the room and stated to call front desk by 10AM to request it. We usually dont leave our room until 9-930 for any vacation we do. They never did come back even though we called down. Front desk was acting like they were new. The key cards had to be reactivated 4 times each and we were only there 2 nights. Otherwise the room is pleasant for this town.
Friendliness and clean. Could not lock the sliding bolt lock from the inside!
Rooms were clean, staff very nice and accomadating. We were awakened at 8;30 for room cleaning (no do not distub sign to hang up). When we told her to come back,she arrived at 9:30. We asked again for her to come back and she informed us that we were her last room and she was going home so we let let her in although we were not dressed or ready to go yet. Next morning, we were at the breakfast room at 9:15 (they closed at 9:30). Things were already locked up (although she unlocked the juice for us), and she was sweeping up. When 2 more fellows arrived at 9:25 the hot food had disappeared and she had to bring it back out.
Near local stores and casinos....overall a good value.
The hotel was great. Beds were comfortable. Rolled into town at about 4:30, laid in bed and did not want to get off after that. Breakfast was really good. They had eggs, sausage, bacon, biscuits and gravy, waffles, cereal, muffins, bagels both days. Didn’t have coffee, so not sure if that was any good or not. The location was great. Only moved my car once the two days I was there and that was just to go to the miniature golf place. Saw some deer behind and in front of the hotel on one of the evenings. Took a lot of pictures. The eggs were not that good. One waffle maker with one big family hogging it. Five family members, and 2 and a half minutes per waffle was a little ridiculous. Bed was a way too comfortable that I just wanted to lay in bed the entire time I was there. Hahah.
The location was good - it is located within walking distance of many boutique shops and restaurants. The heated indoor pool was a great hit with the kids! The breakfast bar could have more healthy selections.
The Sitzmark was just a pleasant surprise. Our stay overlapped a holiday weekend and finding lodging was a challenge. Didn't know what to expect and we were pleased with our find.
This place is so different. It is just awesome! I honestly feels like a David Lynch movie. Plus the sauna is amazing! The front desk hours seem limited, and check in seem rather late. Wish it was at 12pm and not 2pm.
The hotel is nice, very fitting for a ski trip. The bed was great, the room was nice very comfortable . Flat screen TV with Satellite. Morning coffee and muffins. That's about it. The walls are very thin, I mean very thin. The couple in the next room talked until 3 in the morning and you can hear everything . I checked Adults only because it wasn't only talking that was heard (intercourse). It was so bad that if you closed your eyes, you would have sworn they were in your room. I feel bad because there was a family with small kids on the other side of them. Oh and the water pressure in the shower sucked.
Location was good but the real plus was that room/facility was especially nice and well maintained. Water pressure was a little low, showering takes a little extra time, and the "breakfast" is a muffin and pump carafe of coffee; we went to Denny's.
Location, staff friendliness, nice remodeled bathroom, comfortable bed Tv was small and old, room was small
It was pretty quiet when we stayed. The cabin was in good repair. A little cozy, but that is expected. Staff was polite and check in was as little hassle as I've ever expected. Deer were are over the place and were friendly. TV was a bit dated, they would be better off replacing it with a small led lcd, would even save some energy, but that's a minor gripe. Toilet was temperamental but they provided a plunger nearby. No problems with water temp or quality in the bathrooms.
It was a very nice place to stay. The rooms were clean and the bed were very comfortable. It is next door to K-Bobs restaurant.
The staff was extremely friendly and helpful. More choices than other hotels for the complimentary breakfast. The parking lot was crowded and didn't seem as safe as some of the other areas in town.
It was cheap period. The place has old smelly carpets, poor breakfast, definitely not a vacation destination. I would never go back. Rundown and old says it all. The check in is 3pm so if you get there early they will charge you for another day.
easy access to the room. cats on my car!!!!!!!!!!!!!!!!!!!
Location We stayed 4 days and not once did wete told house keeping come. If we needed towels we were told we had to get them from the front desk.
nothing cleaniness was horrible, beds just tossed together and not to mention the bed bug investation !
Nothing Yes, the amount of bed bugs in my bed. And the other black bugs I had crawling on me. And the fact that I am having a difficult time recovering a refund for the room which left me stranded at 3 in the morning.
The staff was very rude and I asked for an extra pillow and they handed me one and a pillowcase and she told me I'd have to put it on myself as she was off the clock and did not want to help....very dirty, our floor was not swept one time in 4 days
It was quiet. Seems to be in a safe area and there was no sketchy clientele that I noticed. The room was clean. The room was pretty small. No fridge in the room.
This guest did not leave comments about this hotel.
Location. On the 'Y' in Ruidoso. Easy in/out to the facility Allowed to check-in 3 hours after the stated check-in time of 4 pm. No housekeepers on staff - the managers were cleaning rooms. And not very well. After waiting 3 hours to get into my room - there was no toilet paper.
Hot tub and heated pool. Staff member was awesome. Rooms need to be updated.
I originally booked two nights. after my first night, i noticed there were BEDBUGS on the mattresses. I immediately grabbed my belongings and took them to my vehicle. The receptionist told me id be getting a refund for night 2. still waiting on the refund
Check in was easy. The room was clean and in good order. Was next to exterior door. Kept awake all night by those entering and exiting. Refrigerator was very noisy.
It was close to everything
Nothing I arrived at 5 pm and my room was not clean yet. I finally got checked in and then I went to a concert and when I came back they had checked me out and checked someone else into my room a over all my belongings to the office. Then they sent me to Roswell
Staff is friendly, the owner/manager is real nice. The parking is well led up at night, real convinient access to strip and stores. Even to casinos. It has a rusty odor, walls needed paint job, owner said that 113 was the newst room but had a funky, old rusty moldy smell. No continental breakfast on monday. I was there saturday-monday. Ice machine didnt work, carpet was dirty. Rooms neede a lil touch up, but other than that its ok. I mean it is a smaller hotel.
The staff are very friendly, helpful, and accommodating. The motel is in the process of remodeling, but that doesn't excuse the cigarette burns in the comforter or chair. The room is miniscule. I have paid less and gotten more at other places in Ruidoso.
Comfortable bed. Killed a black widow spider inside the room.
nothing everything, the towels were not much larger than hand towels and the hot water not very hot at all and the toilet leaked on to floor when flushed and overall a very old and outdatedmotel and the beds are like bricks
The man on the front,(must have been the owner, he said his wife was upstairs) was very nice, friendly and helpful. He even offered extra towels and went as far as finding me a safety pin the morning of check out because my dress needed a quick fix! The walls are either paper thin, or the people next door to us were deaf. I awoke like at 3am to muffled noise an talking and turned out to be that the neighbors were watching tv and you could hear it in our room.
Inexpensive The heater was not central. It was a very old heater that did not heat the small room. I spent extra money buying a space heater to stay comfortable.
Location is close to Alto NM and Ski Apache Building is outdated. Walls are paper thin. Complained about noise in next room and instead of moving us to another room the staff asked the noisy guests to calm down. After staff was gone from premises for the night the noisy guests continued being loud.