Ruidoso Hotels

Staff was nice and had no issues

Water smelled like sewer and the confronter had blood stains. I didn't complain or change rooms which I'm sure they would have done

always nice, plus i can take my 2 kids, i mean dogs

MY OVERALL STAY WAS JUST WHAT I WANTED, COMFORT, MOUNTAIN VIEWS, RELAXING, AND GREAT CUSTOMER SERVICE.

The hotel is new and nice. Service was excellent. Our room was great, nicely furnished and nice decor and a very comfortable bed. The gym was small but adequate with primarily cardio equipment.

They need better toilet paper. We landed in a handicap accessible room which was fine but the shower head was difficult to adjust.

The hotel was great. Beds were comfortable. Rolled into town at about 4:30, laid in bed and did not want to get off after that. Breakfast was really good. They had eggs, sausage, bacon, biscuits and gravy, waffles, cereal, muffins, bagels both days. Didn’t have coffee, so not sure if that was any good or not. The location was great. Only moved my car once the two days I was there and that was just to go to the miniature golf place. Saw some deer behind and in front of the hotel on one of the evenings. Took a lot of pictures.

The eggs were not that good. One waffle maker with one big family hogging it. Five family members, and 2 and a half minutes per waffle was a little ridiculous. Bed was a way too comfortable that I just wanted to lay in bed the entire time I was there. Hahah.

It was a place to sleep

It seemed very dark, smelly, and insecure along with overly priced.

It needs to be remodeled and updated.

Staff friendly

Unable to check in early. Then not even a room available to check in on time

Nothing

My son's headphones disappeared after maid service. When we spoke to office they became belligerent and offered nothing on the form of help...completely unprofessional. Definitely NOT EVER GOING BACK!!!

No traffic noise. Clean room. Wonderful staff. Awesome homemade muffins. Everyone very friendly and helpful.

No milk or juice, just coffee for breakfast. Lighting in room was not bright enough. We are an older couple, eyes aren't as good as they use to be.

Location good. Very quiet.

location was ok

i got a handicap room, did not like the shower area

Hotel is clean and average with a small lobby and separate area for breakfast. Rooms are modern and clean. Not sure how this hotel earned the 2.5-star rating but it is commensurate with a 1.5 to 2-star if this detail matters to you.

Checkin clerk was extremely unprofessional and lacked basic customer service skills. This is supposed to be a 2.5-star hotel and the clerk looked unkempt like he just woke up and was wearing a wrinkled t-shirt and jeans. Other staff interactions were okay

It was pretty quiet when we stayed. The cabin was in good repair. A little cozy, but that is expected. Staff was polite and check in was as little hassle as I've ever expected. Deer were are over the place and were friendly.

TV was a bit dated, they would be better off replacing it with a small led lcd, would even save some energy, but that's a minor gripe. Toilet was temperamental but they provided a plunger nearby. No problems with water temp or quality in the bathrooms.

Stayed here with my wife for 3 nights. Room was relatively clean, the bed was comfortable enough, and the price was on the uncomfortable edge of reasonable. Easy access to everything that matters in Ruidoso.

The room was clean and comfortable, but the property itself was an eyesore. There was garbage on the back of the property, the front was junky looking. Was real concerned when we pulled into property since it didn't look anything like the advertisement pictures. We kept the curtains closed so as to not see the mess out the windows.

The location and the helpful staff

The size of the room, the size of beds, the bath and shower come on at the same time with low water pressure. mini ironing boards.

Its proximity to hwy 70

The hallways smelled.floors were dirty as well as the elevators

Staff was ok.smelly hallways.overall a dirty hotel.will never stay there again

The hotel was in a great location and the bed was the best we have slept in at a hotel.

Staff was very friendly

Hotel room got hot. Air kept going off.

deck overlooking valley-private and relaxing

all good

The night check-in woman was very nice and helpful. They even pre-warmed the room for us as we had called concerned after seeing reviews about cold rooms. Hotel is under renovation, but for the price, it is a great deal. Breakfast was adequate.

Beds were a bit hard, but will likely be replaced after renovation.

It was a room when most places were booked.

There was seriously a ball of hair stuck the the roof, makeup and coffee stains in the bathroom, and the water pressure in the shower was non existent.. but I guess that's what 1 star gets you!

it's an older model resort but it was wonderful next door neighbors were a little loud slamming doors but overall a great place to stay I will go back

Inexpensive

The heater was not central. It was a very old heater that did not heat the small room. I spent extra money buying a space heater to stay comfortable.

The picture is spot on for this hotel. What you see is what you get. We knew the hotel was going to be very cheap. However, the heater did not heat the room and made the first night almost unbearable.

Comfortable bed.

Killed a black widow spider inside the room.

2 Stars