Ruidoso Hotels

The hotel was very clean. Our non-smoking room was in good order and smelled good when we walked in. The space was small with little room for the desk. The lamp/power did not work properly, but there were other outlets available.

The breakfast the first day was horrible. Everything was processed. The scariest thing was the 'breakfast meat' that looked slightly like bacon. The second day the food was somewhat better, but we chose not to eat the food - the only fresh food was orange

Comfortable beds, heated pool and hot tub, great location, very clean and nice rooms. Very friendly FRONT DESK staff, especially Melanie.

For safety issues regarding weather heading home we felt it best to cut our trip a night short. Priceline was more than willing to assist us with a refund the amount of our last nights stay, but the hotel mgr, Becky, refused to help. Unfortunate.

The beds were comfortable.

The hotel seems to be in a constant unfinished state. The daytime staff was pleasant. There were some hazards around the walkway. This could be a really cute hotel with some fresh paint and elbow grease.

Beautiful and had everything we needed.

Hot tub wasn't mentioned anywhere and we didn't know they have one, I suffer from severe arthritis and that would have been nice to enjoy

Great staff --- very friendly and helpful

Service was great. Treated like a dignitary check-in and check-out was fast

Their breakfast area was a little crowded cause it is located in the lobby but breakfast menu looked good.

the staff was very friendly. the room was very clean. very quiet. good location for us.

the coffee is terrible.only 1 packet of sugar for 2 cups of coffee. needs more pillows no soda or snack machine inside. I saw 1 coke machine outside?

Staff

Nothing

Indoor pool, hot tub, fitness room, hot breakfast, overall cleanliness of hotel.

The rate of over xxx per night was excessive for this star level hotel. It's a good hotel but it's not a Marriot or anything like it. Treadmill in fitness room is not for average people; the permanent grade makes it difficult to work out comfortably.

Very nice for best western! Very nice staff! Good breakfast selection, but sausage tasted like it was going bad. Other than that it was a great stay.

the big open space the room had to offer

the breakfast could have been a little better

Comfortable bed.

Killed a black widow spider inside the room.

The man on the front,(must have been the owner, he said his wife was upstairs) was very nice, friendly and helpful. He even offered extra towels and went as far as finding me a safety pin the morning of check out because my dress needed a quick fix!

The walls are either paper thin, or the people next door to us were deaf. I awoke like at 3am to muffled noise an talking and turned out to be that the neighbors were watching tv and you could hear it in our room.

The staff was very friendly

The room we were given was a smoking room since they did not have any others to give. It reeked of cigarettes and that was extremely disappointing as we are not smokers.

It is in a great location. You can walk to many stores and restarants. It is close to the Inn of the Mountain Gods Casino.

The staff is the absoloute worst. Very rude. It was 11:05am and they were already kncking at our door angrily telling us that check out was at 11:00

Our stay was horrible. We checked out a day early

The free breakfast was literally frozen pancakes that you hade to cook in a regular pop-up toaster. The pool was disgusting. The rooms had dirty stained carpet. The service was just awful, inexperienced, and ill equipped to do their job.

The staff was adequate

I ended upin a smoking room and I am a non-smoker. The staff said they were not allowed to alter the reservation in any way because I booked through a third party (Priceline). I can't tolerate cigarette smoke so was very dissatisfied for that reason.

deck overlooking valley-private and relaxing

all good