Novotel Moscow City

The in-house restaurant, MC Traders, is a popular place to enjoy a meal. Guests can also enjoy a drink in the cozy lounge bar.

Some guests mentioned concerns about the quality of cleaning, bed linens, pillows, and blankets. However, others found the rooms clean and comfortable.

Guests appreciated the spacious rooms, modern setup, comfortable beds, and good furniture. However, some mentioned issues with the air conditioning and room view.

Many guests praised the staff for their hospitality, politeness, and exceptional customer service. However, a few mentioned encountering rude or unprofessional behavior from some staff members.

Some guests expressed concerns about the Wi-Fi quality, limited outlets in the room, slow shower pressure, and unfriendly reception. However, others found the gym, breakfast, and spa exceptional.

Consider booking a room with an external view to avoid facing an inside courtyard or office buildings, as some guests found the views from basic rooms to be less appealing.

If a scenic view is important to you, consider upgrading to a higher floor or a room with an external view, as guests reported that upgraded rooms offered nicer views compared to basic rooms.

Some guests found that the basic rooms lacked certain amenities, such as a sufficient number of outlets and strong Wi-Fi, so it may be beneficial to check the room amenities before booking.

If dining at the hotel's restaurant is important to you, consider checking the menu in advance, as some guests found the menu to be limited and repetitive.

Some guests reported noisy rooms, so if you are sensitive to noise, it may be helpful to inquire about room location and potential noise disturbances.

While the hotel offers an airport shuttle service, some guests experienced difficulties with taxi drivers finding the main entrance, so it may be beneficial to consider alternative transportation options.

Some guests mentioned a decline in the quality of cleaning and room facilities, so it may be helpful to verify the cleanliness and condition of the room upon arrival.

Not all staff members were fluent in English, particularly in the restaurant, so it may be beneficial to be prepared for potential language barriers.

Some guests experienced issues with air conditioning and weak shower pressure, so it may be helpful to inquire about temperature control and water pressure in the rooms.

A guest reported losing a personal item in the room, so it may be advisable to keep valuable belongings secure during the stay.