Within a 20-minute walk from Vystavochnaya Station, Novotel Moscow City offers guests an ideal base when in Moscow. It is also located just a short stroll from Moscow International Business Center, Federation Tower and Mercury City Tower, and provides a shuttle service.
A variety of premium services are available for guests of Novotel Moscow City, like 24-hour room service, an express check-in and check-out feature and a 24-hour business centre. Wellness and health amenities include a sauna and a Turkish steam bath. A 24-hour reception, babysitting/child services and free Wi-Fi are also offered at the hotel.
The comfortable rooms at the hotel include a refrigerator, slippers and a flat-screen TV. They have air conditioning and come with a seating area and a private bathroom.
Novotel Moscow City's in-house restaurant, MC Traders, is a popular place to enjoy a meal. Each evening, guests are able to enjoy a drink in the cozy lounge bar.
After settling in to their room, guests can discover the area with use of Mezhdunarodnaya Station, which is a short walk from the hotel. Eurasia is within a 10-minute walk and Sheremetyevo International Airport is 35 minutes' drive away.
Accessibility and suitability
Parking and transportation
Fitness
Basics
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The in-house restaurant, MC Traders, is a popular place to enjoy a meal. Guests can also enjoy a drink in the cozy lounge bar.
Are there any concerns about the hotel's cleanliness?
Some guests mentioned concerns about the quality of cleaning, bed linens, pillows, and blankets. However, others found the rooms clean and comfortable.
What are the best features of the hotel's rooms?
Guests appreciated the spacious rooms, modern setup, comfortable beds, and good furniture. However, some mentioned issues with the air conditioning and room view.
Is the hotel staff accommodating and polite?
Many guests praised the staff for their hospitality, politeness, and exceptional customer service. However, a few mentioned encountering rude or unprofessional behavior from some staff members.
What are the common concerns about the hotel's amenities?
Some guests expressed concerns about the Wi-Fi quality, limited outlets in the room, slow shower pressure, and unfriendly reception. However, others found the gym, breakfast, and spa exceptional.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Consider booking a room with an external view to avoid facing an inside courtyard or office buildings, as some guests found the views from basic rooms to be less appealing.
Consider Upgrading for a Better View
If a scenic view is important to you, consider upgrading to a higher floor or a room with an external view, as guests reported that upgraded rooms offered nicer views compared to basic rooms.
Be Mindful of Room Amenities
Some guests found that the basic rooms lacked certain amenities, such as a sufficient number of outlets and strong Wi-Fi, so it may be beneficial to check the room amenities before booking.
Check the Restaurant Menu
If dining at the hotel's restaurant is important to you, consider checking the menu in advance, as some guests found the menu to be limited and repetitive.
Be Aware of Noise Levels
Some guests reported noisy rooms, so if you are sensitive to noise, it may be helpful to inquire about room location and potential noise disturbances.
Consider Transportation Options
While the hotel offers an airport shuttle service, some guests experienced difficulties with taxi drivers finding the main entrance, so it may be beneficial to consider alternative transportation options.
Verify Room Cleanliness
Some guests mentioned a decline in the quality of cleaning and room facilities, so it may be helpful to verify the cleanliness and condition of the room upon arrival.
Check for Language Proficiency
Not all staff members were fluent in English, particularly in the restaurant, so it may be beneficial to be prepared for potential language barriers.
Be Mindful of Temperature Control
Some guests experienced issues with air conditioning and weak shower pressure, so it may be helpful to inquire about temperature control and water pressure in the rooms.
Consider Bringing Personal Items
A guest reported losing a personal item in the room, so it may be advisable to keep valuable belongings secure during the stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Value for money | 8.6 |
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Distance to city center | 3.1 mi |
Nearest Airport | Moscow Vnukovo |
Distance to airport | 15.2 mi |