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Fantastic swimming pools, lovely apartment and excellent food. Our stay was only 4 nights but we had no new towels or room service which l did expect at least once and l didnt like the idea after paying in advance for the stay of having to also put a deposit down once at hotel and also having to strip our own beds and return the linen and towels to the laundry for them to check it was all there before we could leave and have our deposit returned.
Lots of facilities and lovely staff
Perfect location to stay with small children. Very good food.
Swimming Pool is great. Entretainment is only in italian, makes you feel apart.
The cuisine was good, the pools were handy noise at night, extra beds smaller and uncomfortable than advertised.
Excellent for families with kids, although distant from the see Long waiting time at the reception, reception staff willing but not efficient, boring breakfasts
Kind staff, very helpful, very reasonalbe prices in Pizzeria (don't know about restaurant), very friendly with children, nice seaview (farer away) opening times of swimming area could be longer. Instead of 9 - 19 h, 8 - 20 h. So, if you have to leave the hotel in the morning, you would have the possibility of going for a swim in the morning before breakfast.
not much I was on a business trip your hotel is a family resort, it was over priced, in poor condition and totally not what I was looking for
facilities were good...and it was an escape from the busy sea fronts difficulty in access to tennis courts
Private car park, right next to the beach, reasonable access Hotel is at the sad end of Diano Marina. Our deluxe room with ful sea view was very small
The hotel was well positioned next to the beach and just far enough out of town to be quiet. The staff were very helpful and the room we had was just right. Breakfast was very good and the pool area nice and relaxing. The only real gripe is that when staying in a 4 star hotel and paying a fairly high price you do not expect to have to pay extra for sunbeds and beach towels on the hotels own private beach. At €3.50 for a towel and €19.00 for a sunbed per day this can soon add up. A beach chair and parasol is included in the hotel rate and the sunbeds around the pool are free.
The seaview from our bedroom (we booked a superior with full seaview) was superb. The hotel had a good swimming pool and garden beside the pool. The breakfast was very nice and there was a good choice of quality products. The a la carte restaurant was good. The bedrooms themselves were disappointing. Our superior room was very small and we spent one night in Suite 504 which had a very very limited seaview over the rooftops! Also you have to pay €3.50 per person per day if you wish to hire towels for around the pool/beach.
The breakfast Room too small
Very nice Hotel with excellent service
Great staff! Very friendly & nice people! Great location! Hotel parking included!
Good room if a little small - excellent view of sea/private beach. Good facilities - lovely dining room/breakfast terrace and private beach facilities. Good food - would have liked the option to book half board. Too far from centre of Diano Marina - long walk on a busy road to get into the town centre.
private beach facility, buffet breakfast, pool area, balcony
the pool area really set this hotel apart from others on the beach. Hotel was ok, expected a little more but was comfortable. Breakfast provided in cost of room was excellent. We arrived at 7pm and the pool and beach area was closed. We expected to be able to have a quick swim after travelling all day so that was disappointing. Also, this hotel is not inexpensive, but they still charge 3.5 euro per pool towel/day/person which I think is not right if you're a guest, as well they charge to lay on a chair on the beach. Felt like we were always being asked for additional money.
New hotel, excellent value for money. Staff were helpful but not very cheerful. Room quite small for a 4 star hotel. Fair walk into town and to restaurants.
Good location overpriced, air conditioning in room is not turned on until June
We were possible to check in even before 14:00, parking fee is counted pre night, and stuff allowed me to leave car in parking space till evening of that thay when we checked out, what helped a lot. Room was OK (although view on sea would make it absolutely perfect) but I booked it on last minute.Very satisfied with garden and swimmongf pool. Nice breakfast with view on the sea. In general full satisfaction. Absence of Wifi signal in the rooms and garden.. Balcony on the side towards the hills was relatively small and accessible via bathroom, but it was not criticatl issue.
The friendly barman was accommodating and served us even though the bar had closed because we arrived extremely late due to the hotel. 1. Early check out time of 10am, 2. Hotel had not read the reservation correctly and only had one room prepared, despite it being almost midnight. 3. The reception staff were not systematic in their dealings with various customers, often leaving one halfway to attend to another, or having multiple members of staff dealing with one person.
Very nice hotel staff, nice location, good brackfast Nothing
Great location (on beach, short walk to many great dinner locations), nice included breakfast, rooms were nice, staff was friendly, and of course the general beauty of Alassio Not really. Some might be surprised by the $50/day for a spot on the beach, but compared to the public beach down the street (way overcrowded) or to other hotels (much more jam packed), we thought the price was reasonable.
Kind personal at the reception, great view from the room, really close to the beach (location) and the wonderful weather ;-) Breakfast
extremely friendly and helpful in a beautiful location loved everything
We liked best the direct location at the seafront and the close walking distance to the town center with its many eateries and little boutiques. The breakfast arrangements were shocking. There was absolutely nothing remotely appetizing, wholesome or healthy on offer. No assortment of fresh breads, an array of useless dry biscuits, cakes and sweets in stead and worst of all, and for us uncomprehensible, no fresh fruit, this time of year, in Italy? Shocking! Although the season is actually coming to an end the services and facilities must be upheld regardless, not gradually, but clearly visible, cut back, i.e.Bar and lobby unattended with no newspapers, gardens unattended with maintenance utensils and rubbish lying about, and furniture little by little being stored away.
the hotel is in a great position. It is modern, clean and comfortable. The staff were polite and helpful. Very good. nothing
Close to bars and restaurants. Close to station but not too close to be noisy No direct view of sea or beach. balcony views of the back streets of the town, noisy road outside hotel. Pigeons were allowed to run around the indoor breakfast area fowling floors.
We liked all the thing listed above, also the meals were something to look forward to,also the location.
One of the best hotels in the area. Perfect location.
We liked the international flavor, the polite helpfulness of the staff, the good food.We liked it all and intend to go there as soon as they open after their well earned holidays in January. We cannot think of anything we did not like during our 3 day stay.
very helpful personel,wonderful place,private beach and perfect restaurant!!!!realy lovely hotel:))))
Convenient. Secure parking. Helpfull, friendly staff. Excellant breakfast. Quiet, peacefull (inside).
It was good location and good hospitality.
Overall new refurbished structure with several facilities and free wifi. Nice room decorations. Breakfast: a lot of variety of food offered but overall poor quality.Poor soundproofing of the room. No sea view.
The location and the meals were good They forgot to return our passports upon checking out, and it took us 5 days of pleading (and then threatening) to get them in the mail
Swimming pool, bar for drinks and coffee at reasonable prices. Bikes for rent Breakfast was poor. Old or not tasty bread (hard to come by in Italy), lousy coffee, hardly any choice in jams, or meat, or cheese. We can't believe it is because of the budget, while it is so easy to get a decent breakfast using local alternatives. We were even willing to pay for it. Now we've taken breakfast a few times in town. Furthermore was the hotel visited by a group of elderly English people. All very nice and lovely. But their evening programm with quizes and bingo was scaring the other non-English guests away from the hotelbar. The diner menu was not attractive. We didn't eat once in the hotel, although we would have liked to. The other thing we didn't like that there wasn't enough information available for sseing things locally and in the surrounding area.
Nice small cosy hotel with swimming pool.
We spend here only one night on our way to France. Everything was fair. No wireless internet
Swimming and position breakfast poor
the bed was uncomfortable
Good for summer but we whent on winter First of all the double bed was a matrimonial bed placed toghether. It was very poor the fact that the personal turned of the heat at night after 12. The shower was very small and it flooded everithing even the room. A disaster for a 3 star hotel
Owners are kind and the place is very well mantained and nice and peaceful. Heater not adequate during the night, it will be probably better from April onward
Hotel was perfectly nice but we were on the third floor with no hot water evening or morning.This obviously affected how we felt about our stay in this this very charming hotel. We had a good-sized balcony overlooking the pool area.
I liked how nice the rooms was.Staff was friendly and the service was good. The matress could have been a little softer. Anything else great.
Nice outside area by the pool Bad breakfast and poor service from the staff. Extrimely small showerbox, just for children and skinny people. Not wifi internet
nothing garbage containers on arrival; beach animation and music up to 1 a.m. making it impossible to rest for the other clients; TV not working properly
Nice free beach, with an excellente sea-view(with an island) from a rooms really poor breakfast, expensive restourant
Close to the water Pictures looked better on internet then in real. We had a big problem with mosquitos inside the studio, so I spent most nights trying to kill mosquitos, and because of that, I did not get much sleep during the time we were there. The cleaning was not very good. Lot of stones on the beach.
Great sea view, a lot of parking place near the hotel and inside, very friendly personell and fantastic Caprpaccio di Ricciola
The beach, view and surroundings near the hotel are amazing. Our room "comfort double" was very old. Bed was terrible. There was no air conditioner, which in summer season in Italy is very disturbing. No safe box. Poor breakfast.
Excellent location on the shingly beach, good pool, good breakfast. Easy walk into Albenga old town. Fantastic sea views. Would stay again. In need of some refurbishment and modernisation rooms are very dated especially bathroom and kitchen. A hark back to the fifties. Clean and tidy and the location makes up for the drab accomodation. Restaurant expensive but breakfast in with room price is good value.
Nice big room with terrace overlooking the sea
I love so much the location of the hotel and the stuff. I don`t like cleaning servise, couse they don`t clearn terrace.
It was one big disillusion. We had the expensive comfort suite. Comfort suite means in this hotel smal, unsnug room without aircondition, equiped with old terrible furniture. From one site thrums railway. On the window site was every day very noisy disco over midnight. Absolut not value for the money.
The view straight onto the beach and the swimming pool. Large room. The photos on the website only show the most expensive room, while the comfort apartments have not been renovated since the fifties, so they're very drab. You have to sit in the bath to use the shower. If you want to use the kitchen you have to pay an additional €30. Very expensive considering the basics for cooking are not supplied like cooking oil, salt and pepper or a dish cloth!
The staff were extremely helpful and friendly. Apparently a nice family business. Room well appointed, well serviced and good air con. Beach clean and well maintained and the swimming pool was large, clean and well appointed. Hotel close to restaurants and a wide variety of shops. A pleasant little community
Staff and facilities for the beach and pool. Close to town but not in town
We got a very warm welcome on arrival . gracious hostess.A lot of the guests were quite elderely and seem to return annually.maybe not suited to younger travellers It was very comfortable hotel and very clean The breakfast was poor ,I expected plenty of fresf fruit only to get tin peaches and apples. The hot breakfast of eggs and bacon was in limited amounts.and you were waiting for them to be replaced .
the locaton is not too bad because it is right on the beach and in the center of the villate....except if you have a road side room. These are very noisy! Very noisy road side rooms, old fashend hotel, unfriendly staff. They even offerd us a discount for paying in cash! We left the hotel at midnight, because we could not sleep and they were not able to give us a quiet room.
Excellent situation, good room, pleasant balcony overlooking the sea, quiet and interesting village.
The view and location to town. Outdoor parking not gated
stayed 2 nights, pleasant staff a lovely hotel by the sea
Relaxing A little regimented regarding the poolside and sunbathing facilities
Quiet hotel. beachside property. Hard beds, Need new bedsheets and soft bathroom towels,
A very good position, private beach available for customers, room very big and comfortable Breakfast very poor, "sea view" description a bit tricky in the description of the rooms because it can be that a piece of sea "can be viewed" from your room if you really want to..
Idealy located for the beach and the city center. Ladies on the front desk are smily and try to be helpful. Rooms' furniture is basic and old! Hotel cannot claim it is fully refurbished. The person in charge of the beach is not professional or friendly at all. Guests are not guarranteed a good spot on the beach. Other beaches in the surrounding are more hospitable. Breakfast is poor and has no diversity and serving staff are not friendly.
very nice location with sea view complicated seating arrangement at breakfast. Breakfast itself was modest.
Location only High price, poor facilities, poor breakfast and dinner, not comfortable rooms, expensive parking
position near the beach,clean,nice terace in front of the hotel,availability of parking places in the garage room very small and noisy,ancient and small TV set,poor breakfast for a four star hotel;we were not informed at arrival that the hotel has its own beach.
amicability of the personnel car parking and WiFi availability