Super Hotel O Gem 92

The hotel ensures cleanliness and hygiene by disinfecting guest accommodations between stays, using effective cleaning chemicals, and providing sanitized tableware. However, some guests have mentioned that cleanliness could be improved, and the doors are not soundproof.

Many guests have praised the staff for being friendly and helpful, especially Mr. Deb, the receptionist, and worker Vicky. However, a few guests have expressed dissatisfaction with the staff's behavior and service.

Guests have highlighted the hotel's good room and bed-mattress quality, providing a comfortable stay. However, some guests have mentioned issues with cleanliness, old AC units, and lack of control over temperature.

The hotel offers free parking and an airport shuttle service, providing convenient options for guests with vehicles. However, some guests have faced challenges with the hotel's location and difficulty finding it.

While some guests have enjoyed the tasty breakfast and found the location to be good, others have expressed disappointment with the breakfast service and the behavior of some staff members. Additionally, there have been complaints about the lack of facilities and poor maintenance.

Some guests found the rooms to be average and not suitable for a family stay, while others appreciated the staff and room quality. It's advisable to carefully consider room selection based on specific needs and preferences.

Despite some guests mentioning a lack of kitchen and cleanliness issues, others praised the friendly atmosphere and helpful staff. It's recommended to verify the availability of specific amenities and services before booking.

Several guests highlighted cleanliness issues, including dirty towels, old soap, and lack of cleanliness in the rooms. It's important to consider this aspect and possibly request room inspection before settling in.

While some guests appreciated the prime location and ease of ordering, others found the residential area uncomfortable. It's advisable to consider individual preferences and convenience when evaluating the location.

Some guests experienced discrepancies in early check-in charges, with the hotel charging more than stated in the policy. It's recommended to confirm such charges in advance to avoid misunderstandings.

While some guests praised the helpful and kind staff, others reported disrespectful and rude behavior. It's important to be mindful of potential variations in staff behavior during the stay.

Despite expectations of free breakfast, some guests were not provided with it. It's advisable to manage expectations regarding complimentary meals and clarify the terms before arrival.

Several guests mentioned that the doors were not soundproof, leading to potential disturbances. It's advisable to consider this aspect and possibly request a quieter room if noise is a concern.

Guests reported issues such as non-functional TVs, old AC units, and lack of room maintenance. It's important to evaluate the condition of the room amenities and request necessary repairs or replacements if needed.

A guest reported a lack of room key and the instruction to leave the room unlocked, raising security concerns. It's advisable to exercise caution with personal belongings and address any security-related issues with the hotel staff.