Smiles Beach Hotel

North Coast of Zanzibar, Nungwi 1111, Tanzania
+255 773 444 105

Cheapest
rate per night

8.3

Excellent
based on 406 reviews
Smiles Beach Hotel - Nungwi, Tanzania
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+255 773 444 105

Good to know

Distance to city center 0.3 mi
Location rating 9.6
Nearest Airport Zanzibar Kisauni
Distance to airport 34.6 mi

Rooms

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Reviews

Pros

Cons

Traveler rating

84
30
9
7
0

Time of year

Traveler type

Show reviews that mention

+
amazing location in 56 reviews
beach and the location in 68 reviews
blankets and pillow in 4 reviews
breakfast was good in 42 reviews
close to restaurants in 31 reviews
food at breakfast in 15 reviews
friendly staff in 71 reviews
great place in 16 reviews
helping attitude in 2 reviews
hotel was a nice in 61 reviews
mattress are very unconfortable in 2 reviews
nice pool in 45 reviews
room was clean in 29 reviews
sea weed in 3 reviews
view and beach in 52 reviews
walking distance in 5 reviews
zanzibar in 5 reviews
  • Good
    Oct 2019
    8.0

    Staff very nice Room comfortable and clean Buffet breakfast Swimming pool

    Restaurant is expensive, little portions of food The beach in front of the hotel but nice beaches are not so far

  • Good
    Oct 2019
    7.5

    The property is well located on the beach front of one of the best beaches in Zanzibar called Nungwi. It’s easy to access and see the vibrancy of the island. The pool is great with 24 hour access and the rooms are comfortable with all basic necessities and hot shower.

    The staff although friendly, did not seem to be too attentive or available. There were times when I went to the reception to find no one there. The breakfast was unfortunately not good at all and lacked variety.

  • Good
    Sep 2019
    7.9

    Even all that happend,hotel managers and the owner were very nice and were trying to be helpfull and menage all mistakes as soon as possible. Hotel gave us refund of 5% for the rooms, they didn't charge us for any drinks or 3 dinners we had and they organized transfer to airport for free.Usualy it is paid like 40-50usd. Also,the ladie who works as manager... just started working there in the middle of our vacation and in just few days she already made some good changes and was very helpful. She organized for us a boat transfer to another beach for the best price and she is very helpful by organizing safaris and all other tours. Unfortunatly i don't know the name of one young boy who is working at reception... he was the most kind person in all and i am sorry i didn't gave him a bigger tip. At the end..despite all what happend...if they would change the cook and restaurant personal and give strictly instruction to room maids... i think i would book again the same hotel as everything else is menageable. Hotel is on a good location,close to shoops and some restaurants. So...keep in mind,this is not 5 stars hotel and hotel has a nice owner and menagers..just talk to them. I would recommend to the hotel just one more thing as they have many guests from europe... power adapters for the rooms should be a MUST HAVE.

    Hotel forgot to organize airport pick up and they are bit unorganized with room reservations,room facilities and furniture. Also, they should imidiate change the cook and the personal at the restaurant as only one men was nice there and able to smile and....the cook? ...you don't have to be professional cook to cook good. Breakfast options are few...or you eat kind of weird smelling eggs or kind of pancakes but for 3 star hotel that is ok. Paid dinner options are terrible and food is terrible...but we kept in mind..we are in Zanzibar and options in anything are very squized and small everywere. But there is one specialy weird thing that happend...one morning we found in the middle of our bed "sea ​​urchin needles".Lot's of them.So check your bed before going to sleep. And one more thing,bathroom smell is like in the stable.I realy don't know why. Also..in hotel desciption they say they have a shop...but there is no shop,they also say rooms are soundproof but we were woken up the last night at 2am by our new room neighbours so we was going to ask them to be quite. But...

  • Excellent
    Sep 2019
    10.0

    Location was phenomenal! It’s on the quieter side of Nungwi which is perfect if you’re looking for a relaxing holiday. The staff were great, friendly and helpful. It was a major plus for us that it’s a dry hotel (no alcohol). Overall a super pleasant stay! Should we visit again, we’ll be back at Smiles.

    Restaurant needs a few more wholesome/homely meals and it was inconsistent.

  • Good
    Sep 2019
    7.9

    The staff were just wonderful, so friendly and helpful. The grounds of the hotel are lovely and it was a peaceful space to lounge and swim. This side of the Nungwi beach is much quieter than the other end. The rooms were great and clean, though there wasn’t a huge amount of space for luggage. Nungwi is a beautiful village and though touristy at the beach, still very traditional and under developed a stones throw away. I would urge you to explore a little further and make sure you spend money with the locals and not just at the big hotels... there’s a lot of money being spent by foreigners but sadly it doesn’t seem that much trickles down to the locals.

    The hotel advertises a private beach- it really is not private! Everyone walks through and though this is quite entertaining and downright joyful at times... don’t expect a private beach. We had a difficult time at check-in and almost got charged $500 over as the hotel had the wrong amount... I had to get my booking details to prove that this was not the agreed amount. That’s not happened to me before at a hotel so do make sure you check on arrival. The food is ok for a few days but but they could definitely upgrade the menu to offer more variety and veggie items. IMPORTANT- there is no cash point in Nungwi Village and when we got a taxi to the closest ATM, It didn’t work! Take cash with you, I do think hotels should warn you this and can’t help but feel it keeps you spending money in hotels on your card than cash at smaller Zanzabari places. Finally- the road- be prepared for THE WORST ROAD of your life. It’s still worth it, but be prepared. If you’re staying in Stown Town first (which I’d recommend) do your land trips from here and then Nungwi is great for beach and boat time. Enjoy!!!

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About

Overview

With a stay at Smiles Beach Hotel in Nungwi, you'll be by the ocean, within a 10-minute walk of Nungwi Natural Aquarium and Nungwi Beach. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotels.com

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.3 Excellent

based on 406 reviews

9.6

Location

8.8

WiFi

5.5

Food

1.9

Bar

Things to Know

  • Beach nearby
  • Clean rooms
  • Pleasant hotel grounds
  • Very quiet

Check in

2:00 PM

Check out

10:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Free Wi-Fi
Increased accessibility
Babysitting or child care
Car rental
Internet
Concierge service
Currency exchange on-site
Room service
Bicycle rental
Outdoor pool
Snorkeling
Restaurant
Air-conditioned
Safe
Airport Shuttle (Surcharge)
Free parking
Private beach
Designated smoking area
Storage available
Terrace/Patio
Massage
Library
Laundry service
Child pool
No smoking
Coffee shop
Pets not allowed
Wedding services
Linens
Towels
Cable or satellite TV

Photos

Smiles Beach Hotel - Nungwi - Building All Photos (47)
Smiles Beach Hotel - Nungwi - Beach Beach (5)
Smiles Beach Hotel - Nungwi - Bedroom Bedroom (4)
Smiles Beach Hotel - Nungwi - Building Building (4)
Smiles Beach Hotel - Nungwi - Front desk Front desk (1)

Location

Most Popular Landmarks

  • Nungwi Beach 205 yd
  • Mnarani Natural Aquarium 0.6 mi

Getting Around

Zanzibar Kisauni 34.6 mi
Tanga 46.2 mi

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