
The Old Custom House
Photos of The Old Custom House
Overview
The Old Custom House Padstow provides 4-star accommodation in Padstow. It also offers luggage storage, a hair salon and a beauty centre.
Those staying at the hotel can unwind with a variety of relaxing spa treatments, such as facials and massages. A lift is also available to guests.
The Old Custom House Padstow has 24 rooms, all of which are equipped with a hair dryer, a refrigerator and a dishwasher.
The Old Custom House Padstow's in-house bar provides a choice of premium beverages in a traditional setting. Guests are also able to try one of the many bars and cafés in the local area.
Newquay Cornwall Airport is under a 25-minute drive from the hotel. Watergate Bay is an easy car ride away.
Amenities at The Old Custom House
- Adults only
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Conditioner
Kitchen
- Wine glasses
- Electric kettle
- Dishwasher
- Oven
- Stovetop
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Kitchen
Media and entertainment
- Radio
- Flat-screen TV
- Gaming console
- Cable or satellite TV
- CD player
- TV
- DVD player
Accessibility and suitability
- Adults only
- Elevator
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Private entrance
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
General
- Sea view
- Telephone
- Carpeted
- Storage available
Laundry
- Iron and ironing board
- Tumble dryer
- Washing machine
Things to do
- Beach access
- Beauty salon
Services and conveniences
- Wake-up service
- Key access
Bedroom
- Wardrobe or closet
Workspace
- Desk
Health and safety
- Daily housekeeping
Family friendly
- Kids meals
Reviews of The Old Custom House
Summary of reviews
Score by provider


The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the spa treatments at The Old Custom House?
At The Old Custom House, you can unwind with a variety of relaxing spa treatments, such as facials and massages.
Is parking available at The Old Custom House?
Parking is available at a public car park right opposite the hotel, which is convenient for guests.
How is the food quality at The Old Custom House?
Guests have praised the fantastic breakfast and bar food at The Old Custom House, and the menu offers an extensive choice for everyone.
What are guests saying about the cleanliness at The Old Custom House?
Guests have described the hotel as clean and tidy, with rooms being spacious and clean, and the staff being attentive and helpful.
When is the best time to visit The Old Custom House?
The high season at The Old Custom House is in November, and the location in Padstow at Christmas, sleeping off the tourist season yet with plenty going on, is described as bliss.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the harbor comes highly recommended.
Consider Noise Levels
Some guests reported noise issues, particularly from nearby pubs and air conditioning units. If you are sensitive to noise, consider inquiring about quieter room options or bringing earplugs.
Check for Room Upgrades
A few guests were pleasantly surprised by complimentary room upgrades. It might be worth inquiring about the possibility of an upgrade, especially during quieter seasons.
Parking Considerations
Parking in the area can be a challenge, especially during peak times. Consider checking the availability of parking and any associated costs in advance.
Spa Treatments
Guests appreciated the relaxing spa treatments offered at the hotel. If you're in need of some pampering, consider indulging in a spa treatment during your stay.
Breakfast Quality
Numerous guests praised the delicious breakfast offered at the hotel. Be sure to make time for the breakfast, as it seems to be a highlight for many visitors.
Consider Off-Peak Visits
Some guests noted that visiting during the off-peak season allowed for easier parking and a quieter experience. If you prefer a more tranquil visit, consider planning your trip during quieter times.
Room Amenities
Guests appreciated the in-room amenities such as the coffee machine and spacious layout. Take advantage of these amenities to enhance your stay.
Nearby Attractions
The hotel's proximity to attractions like the Camel Trail and Prideaux Place was highlighted by several guests. Plan to explore these nearby points of interest during your stay.
Friendly Staff
Many guests praised the friendly and helpful staff at the hotel. Don't hesitate to seek their assistance for recommendations or any assistance during your stay.
Location
What's nearby
- Camel Trail0.3 mi
- Prideaux Place0.4 mi
- Trevose Golf and Country Club3.3 mi
- Constantine Bay3.8 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Old Custom House
Low season | December |
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High season | July |
Average price (weeknight) | $255 |
Average price (weekend night) | $156 |
When to book a room at The Old Custom House
KAYAK's top tips for your stay at The Old Custom House
FAQs when booking at The Old Custom House
Nearby hotels and places to stay
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See most recommended stays in PadstowGood to know
Value for money | 8.4 |
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Distance to city center | 0.2 mi |
Nearest Airport | Cornwall Newquay |
Distance to airport | 7.5 mi |