Montego Bay Hotels

The fresh fruit juices, jerk chicken on the beach, the water aerobics

The lack of available restaurant reservations, by the time we checked in they were all taken for the entire duration of our flight. The food was full of MSG, the buffet was like a shark tank feeding frenzy, dangerous at times with people running every direction and trying to get their food before you. The bar line was always a 10-15 minute wait, even after we tipped the bartenders generously. The pool chairs were completely reserved before 8am, reserved with towels but people were not there the entire day. We never once had a chair at the pool and there were 60+ each time just sitting there reserves but their "owners" we're no where near the pool area. The staff should not allow chairs to be reserved all day long whenever people are not using them. We paid the same amount for the all inclusive and did not enjoy a chair at the pool, a meal in the speciality restaurant!!!! The shops across the street were a rip off and the locals demanded tips for everything. They were not helpful, just wanted our money and were not shy in asking for it. I will never travel to Jamacia or any Riu properties again, this was my second Riu and was worst than the first sub par property.

the hotel staff was well above friendly they all worked hard never stopped working always wanted to help you in any way the best resort i ever stayed at the best assocates ever

they had a sewage leak at spa every day you had to walk by it to get to everthing at resort the smell was very bad!!!!!!!!!!!!!!!!!!!! you walk by to go eat 5 times aday smell bad!!!!!!!!!!!!!!!!!!! all 6 days and nights jerry barron stayed 8 -28 to 9-3

The preferred beach and pool were the highlight of the trip. This area was quiet compared to the regular pool area and there were plenty of beach chairs to choose from.

The service at this hotel needs to be improved greatly. They lost our reservation that was already paid in full and the staff made promises to make up for this error that were not fulfilled. Very disappointing and because of this I will not be returning.

Staff was nice. Food was good.

Too crowded and too many kids Beach was terrible. Lazy river was small. Air conditioning broke in our room.

The first moment we stepped onto the resort we were greeted 'Welcome Home' and that is what this vacation felt like. The staff were extremely helpful and friendly, always asking if they could be of assistance. We stayed at the preferred club Wild Orchid which is stituation on a wonderful beach. No need to worry about chairs on the beach or at the pool. There are chairs and sun beds available any time of the day. The restaurants offered a wide variety of high quality food, great service and very accommodating to your personal requests. Personally I like the Italian and French restaurants best. The perferred club is well worth the additional money. The building is a little more isolated, away from the main resort, quieter and the tub on the balcony was wonderful. Overall I would recommend this resort to anyone looking to get away with their partner. Thank you to all of the staff at Wild Orchid and St. James for your dedication to your guests. Can't wait to be 'Welcomed Home' again.

My husband and I returned here for our first anniversary this month!  We we married on the beach here last year!  The grounds are beautiful and absolutely immaculate!  Our housekeeper was wonderful and we always had the most beautiful towel arrangements on our super comfortable bed at the end of the day!  The water is beautiful and the people are all so friendly.  It is so peaceful sitting on our deck in the morning with my coffee listening and watching the ocean! On our our favorite places was the swim up bar, great people and great bartenders!  Especially Andrew!!!  The best food is at the Japanese Restaurant.  There was always food and drinks in the lobby morning, noon and night!  24 hour room service is great too!  We miss you guys!  Maybe we will be back someday!  If you are reading this review, you must go check it out!  

The service staff was great and very helpful. The rooms were okay and comfortable

The food was very disgusting. They really need to ramp up the food service. No type of real Jamaican cuisine. They should compensate me for the awful dining experience.

This resort is everything you want for a relaxing beach trip. Everyone was so nice and catered to your every need. An ablsolutely beautiful resort. The pictures don't do it justice.

This was my first time to Montego Bay and it was one of the most wonderful trips I have ever been on. The Iberostar staff is the best made me feel like I was a real Queen. The hotel was beautiful this is one of my favorites. They had fun activities and parties at the resort as well.

The manager Ms. Maxwell is the best. If there was an issue, she personally address it ito your satisfaction..

It took some time before our rooms were ready. However, the manager took care of the issue. We were 200 percent satisfied and the entire stay was

The courtesy of the staff. Seems very natural and not staged or rehearsed. From the heart.

Staff

Internet should be free Not much activities after hours Taxi service on site was way over priced and when you reserved a taxi from off the property, it was a major hassle for them to pick you up. It would also be good if the hotel plays more reggae music around the facilities.

The pool was gorgeous. The entertainment staff and waiting staff were kind and friendly. The photography availability was a perk. The refreshment daily of toliteree was nice. The beach was smooth sand (no rocks like other two hotels, The Suites and the Grand).

Rooms on motion detector made for a musty smell and too hot to adjust to. Ants in room. No coffee available during day or night (not espresso).Biggest disappointment was pool closing at 7pm, beach dark at night. The 'all inclusive' was really just the food and drinks. There was no catamaran, surfing, or any water sports free aside from a kayak. You MUST know how to sail or pay a surprising $45 fee for lesson. Additionally, the Wi-Fi cost $45 for one device. This should be free. There's was not much to do on your own after 7pm at the resort, resulting in boredom. The food was better than other places I've stayed, but doesn't fit the bill for anything special. I'd suggest leaving the pool open till midnight, at least. Lights on the beach. Diverse activities daily (not the same). Also, the 'sound system' speakers were terrible.

free internet and parking nicestaff

will allways stay

Shady place, shower has almost no water pressure

Everything is poor.

I will not recommend this hotel to anyone.