Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.2 "Excellent pool."7.9 "
Clean pool , said 79%." -
9.2 "Terrific location."9.7 "97%
liked the proximity to shopping ." 8.8 "88%appreciated the closeness to the beach ." 8.5 "Easily accessible by car , said 85%." 9.2 "City centre within easy reach , said 92%." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.0 "90%liked the proximity to sightseeing ." -
7.1 "Good service."8.0 "80% found the
staff to be very friendly ." 7.3 "73% thought theservice was very professional ." 10.0 "100% werehappy with the shuttle service ." 8.8 "88% found therestaurant service to be one of the best ." -
5.7 "Breakfast is mediocre."
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5.2 "Rooms are ok."5.4 "Only 54% said
rooms were clean enough ." -
3.2 "Disappointing internet connection."2.9 "71% said the
wifi quality was bad ."
Overall Rating
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9.3 "Excellent pool."8.0 "
Clean pool , said 80%." -
9.3 "Terrific location."9.8 "98%
liked the proximity to shopping ." 8.9 "89%appreciated the closeness to the beach ." -
7.5 "Good service."8.3 "83% found the
staff to be very friendly ." 7.0 "70% thought theservice was very professional ." -
5.5 "Breakfast is mediocre."
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5.4 "Rooms are ok."5.6 "Only 56% said
rooms were clean enough ." -
3.4 "Internet is poor."3.0 "70% said the
wifi quality was bad ."
Overall Rating
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9.4 "Terrific location."9.8 "98%
liked the proximity to shopping ." -
9.3 "Excellent pool."
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6.8 "Service is ok."
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6.4 "Average cleanliness."5.3 "Only 53% said
rooms were clean enough ." -
5.6 "Breakfast is mediocre."
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5.0 "Rooms are ok."5.3 "Only 53% said
rooms were clean enough ."
Overall Rating
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9.2 "Terrific location."9.8 "98%
liked the proximity to shopping ." -
9.0 "Excellent pool."7.5 "
Clean pool , said 75%." -
6.9 "Service is ok."
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6.4 "Average cleanliness."5.7 "Only 57% said
rooms were clean enough ." -
5.8 "Breakfast is mediocre."
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5.5 "Rooms are ok."5.7 "Only 57% said
rooms were clean enough ." -
3.2 "Disappointing internet connection."3.0 "70% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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2.0review from
Hard to work with staff. Untidy room. Hot. Weird location. Pool not so great.
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2.0review from
The swimming pool only. The rooms have poor quality furnishings, one of the rooms had mouse droppings. Staff were not empowered to do anything other than smile and say sorry. There are signs around the hotel telling customers to not bring fruits, foods, take things out of the rooms as the hotel staff will have to pay from their salary; making responsible paying customers feel like children. Breakfast was poor and did not have enough food. They are charging ridiculously high prices for the quality offered (we paid 3000 baht for a room that elsewhere would cost 700 baht). Location is on a side road next to a river with many mosquitoes. Extremely bad value for money and very uncomfortable stay. We booked for 3 nights but only stayed for 1 night (because we had to).
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7.3review from
Enjoying the pool and going shopping. every thing good
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2.7review from
there was Cimex Lectulsrus!!!!!!!!!!!!!!!!!!!! do not take this hotel!!!!!
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7.0review from
Reception staff was excellent and my room was very presentable for the money paid good location and quiet away from the main drag a quick walk to the beach Large groups coming and going all hours but nothing major
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8.0review from
Great friendly staff, Central location, well maintained clean resort. Any request is dealt with promptly, courteously and efficiently. Several rowdy busloads who partied all night (until 6.00am) unchallenged by staff to be quiet.
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7.3review from
friendly staff great service and the hotel represented excellent value for money No
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7.6review from
the staff was very friendly and helpful the location was very good has it is near to everything i wanted the food from room service could have been a bit better
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3.4review from
Very unhappy with service. Unable to communicate with hotel staff. No basic English. Charged twice for taxi fares (day staff had not communicated with next change of shift of staff.Misquoted hotel bill. Was asked to pay again when I had already paid. Unable to communicate due to language barrier. When I got home received another bill because staff had forgot to charge me a day. Room service very difficult again because nobody could speak English so I just gave up in the end.
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7.4review from
Everything was spotless and well maintained. The staff were friendly and helpful. The building, pool and gardens were very attractive and relaxing. The restaurant food was of good quality and reasonably priced. The temperature of the hot water was changeable, so it was necessary to change the hot/cold water mix while taking a shower.
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8.0review from
The room was good for the money that we had spent, food was nice friendly staff, ect The staff couldn't speak much english but a couple could but it was still a nice place to stay with
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8.0review from
Great friendly staff, Central location, well maintained clean resort. Any request is dealt with promptly, courteously and efficiently. Several rowdy busloads who partied all night (until 6.00am) unchallenged by staff to be quiet.
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8.0review from
The room was good for the money that we had spent, food was nice friendly staff, ect The staff couldn't speak much english but a couple could but it was still a nice place to stay with
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7.3review from
Enjoying the pool and going shopping. every thing good
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7.0review from
Reception staff was excellent and my room was very presentable for the money paid good location and quiet away from the main drag a quick walk to the beach Large groups coming and going all hours but nothing major
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7.3review from
friendly staff great service and the hotel represented excellent value for money No
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7.6review from
the staff was very friendly and helpful the location was very good has it is near to everything i wanted the food from room service could have been a bit better
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7.4review from
Everything was spotless and well maintained. The staff were friendly and helpful. The building, pool and gardens were very attractive and relaxing. The restaurant food was of good quality and reasonably priced. The temperature of the hot water was changeable, so it was necessary to change the hot/cold water mix while taking a shower.
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2.0review from
Hard to work with staff. Untidy room. Hot. Weird location. Pool not so great.
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2.0review from
The swimming pool only. The rooms have poor quality furnishings, one of the rooms had mouse droppings. Staff were not empowered to do anything other than smile and say sorry. There are signs around the hotel telling customers to not bring fruits, foods, take things out of the rooms as the hotel staff will have to pay from their salary; making responsible paying customers feel like children. Breakfast was poor and did not have enough food. They are charging ridiculously high prices for the quality offered (we paid 3000 baht for a room that elsewhere would cost 700 baht). Location is on a side road next to a river with many mosquitoes. Extremely bad value for money and very uncomfortable stay. We booked for 3 nights but only stayed for 1 night (because we had to).
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2.7review from
there was Cimex Lectulsrus!!!!!!!!!!!!!!!!!!!! do not take this hotel!!!!!
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3.4review from
Very unhappy with service. Unable to communicate with hotel staff. No basic English. Charged twice for taxi fares (day staff had not communicated with next change of shift of staff.Misquoted hotel bill. Was asked to pay again when I had already paid. Unable to communicate due to language barrier. When I got home received another bill because staff had forgot to charge me a day. Room service very difficult again because nobody could speak English so I just gave up in the end.
