A choice of varying firmness of pillows (firm, soft) would improve ratings
3 stars
Best Western Pembroke Inn & Conference Centre
Photos of Best Western Pembroke Inn & Conference Centre
Overview
Conveniently based and providing a Jacuzzi, a sauna and a saltwater swimming pool, this comfortable hotel is within easy driving distance of Petawawa. It also provides free public parking on site and is a short car trip from Pembroke Public Library and Renfrew County Courthouse.
There are a range of amenities available to those staying at Best Western Pembroke Inn & Conference Centre, such as ski equipment hire, ski passes and free Wi-Fi. For an easy and effortless arrival and departure experience, guests can benefit from the express check-in feature.
Best Western Pembroke Inn & Conference Centre features 88 air conditioned rooms filled with all the necessities to ensure an enjoyable stay. Each one comes with a flat-screen TV with satellite / cable channels, as well as a private en suite.
The hotel's on-site restaurant, Westwinds Family Restaurant, is a popular place to enjoy a meal. In the evening, guests are able to relax in the lounge bar. A wide choice of dining options are also available nearby.
Best Western Pembroke Inn & Conference Centre is less than a 20-minute drive from Pembroke Airport. Activities such as hiking and canoeing are on offer nearby.
Latest deals for Best Western Pembroke Inn & Conference Centre
Amenities at Best Western Pembroke Inn & Conference Centre
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
General
- Family rooms
- Fireplace
- Interconnected room(s) available
- Lockers
- Telephone
- Carpeted
- Pool view
- Storage available
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- No smoking
- Toilet with grab rails
- Designated smoking area
Bathroom
- Shower
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Things to do
- Hiking
- Board games/puzzles
- Game room
- Golf
- Canoeing
- Pool table
Pool and spa
- Saltwater pool
- Heated pool
- Hot tub
- Indoor pool
- Sauna
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
Outdoor
- Terrace/Patio
- Grill
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Child pool
- Kids meals
- Indoor play area
Bedroom
- Sofa bed
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Workspace
- Desk
Fitness
- Fitness center
Reviews of Best Western Pembroke Inn & Conference Centre
8.5
Very good
259 verified ratings
Wonderful
123
Very good
48
Good
43
Okay
13
Fair
13
Mediocre
6
Poor
13
Summary of reviews
Guests say
Guests appreciated the hotel's great location, cleanliness, and friendly service. Many enjoyed the breakfast options and spacious rooms. However, some guests reported noise disturbances from events and issues with room conditions.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.5 out of 10
156 reviews
8.4 out of 10
29 reviews
9.3 out of 10
2 reviews
8.2 out of 10
3 reviews
All reviews
Pros (+) Pool access rooms very clean and beds we're the best comfort I've tried so far in many hotel chains
Cons (-) Door card keys seemed glitchy on at least 3 rooms. Friends stayed separate rooms had trouble as well as us
Pros (+) The hotel is located just off the highway. Lobby was beautiful and inviting. Staff was very good. Hotel recently renovated, so very clean and new looking. Pool and hot tub was great. Restaurant/lounge was very good.
Cons (-) We didn't get the type of room we booked. The room location looked over the pool area and was extremely noisey....especially in the mornings! You cant turn on bathroom light without fan running...very noisey! If you use stairs at side door locations, the doors lock behind you and cant be accessed with your key. Service and food was very good in restaurant but on the expensive side! The fitness cen...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best amenities at Best Western Pembroke Inn & Conference Centre?
The hotel offers a range of amenities, including a saltwater swimming pool, sauna, Jacuzzi, and free Wi-Fi. Guests can also enjoy ski equipment hire, ski passes, and a fitness center.
What can I expect from the on-site restaurant at Best Western Pembroke Inn & Conference Centre?
The on-site restaurant, Westwinds Family Restaurant, is a popular place to enjoy a meal. Guests can also find a wide choice of dining options nearby.
When is the best time to visit Best Western Pembroke Inn & Conference Centre?
The high season at the hotel is in September, offering a great time to enjoy activities such as hiking, canoeing, and the indoor pool. The hotel is conveniently located near various attractions.
How is the cleanliness and customer service at Best Western Pembroke Inn & Conference Centre?
Guests have praised the friendly staff and clean rooms at the hotel. However, some have mentioned concerns about specific cleanliness issues, such as the corridor odor and stains on the comforter.
What are some common concerns about Best Western Pembroke Inn & Conference Centre?
Some guests have mentioned concerns about the noise of the air conditioner, unreliable internet, and disturbances during their stay. Additionally, there have been comments about specific room conditions and service experiences.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
August is considered the low season, which may offer a quieter and more relaxed experience for those looking to avoid crowds.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including Pembroke Welcome Centre, Festival Hall Centre for the Arts, and Pembroke Hydro Museum, providing guests with options for local exploration.
Check Room Amenities
Some guests reported issues with room amenities such as noisy air conditioners and unreliable internet. It's advisable to check the functionality of these amenities upon arrival.
Pet-Friendly Accommodation
The hotel allows pets, but it's recommended to inquire about any additional charges and the designated pet-friendly areas within the hotel.
Consider Room Location
Some guests mentioned that basement rooms felt less desirable due to limited natural light and accessibility concerns. Guests with mobility issues or those with young children may want to consider this when selecting a room.
Dining Experience
While the on-site restaurant received mixed reviews, guests appreciated the free breakfast and the convenience of having dining options within the hotel.
Check for Special Services
The hotel offers a range of services such as ski equipment hire, meeting facilities, and a fitness center. Guests should inquire about these services based on their specific needs and interests.
Be Mindful of High Season
September is considered the high season, so guests planning to visit during this time should be prepared for potentially busier facilities and attractions.
Inquire About Deposit
Some guests were surprised by a $200 deposit not listed on the website. It's advisable to inquire about any additional charges or deposits during the booking process.
Location
1 International Drive, Pembroke, ON K8A 6W5
What's nearby
- Pembroke Welcome Centre6 yd
- Festival Hall Centre for the Arts1.7 mi
- Pembroke Hydro Museum1.7 mi
- Pembroke Public Library1.8 mi
- Pembroke City Hall1.9 mi
- Champlain Trail Museum and Pioneer Village2.2 mi
- Westmeath Provincial Park9.8 mi
- Logos Land16 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Pembroke Inn & Conference Centre
Low season | May |
|---|---|
High season | September |
Average price (weeknight) | $128 |
Average price (weekend night) | $108 |
When to book a room at Best Western Pembroke Inn & Conference Centre
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Best Western Pembroke Inn & Conference Centre
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Value for money | 8.3 |
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Distance to city center | 1.2 mi |
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