Tucson Hotels

Size of room, bathroom layout, price

N/a

Geographic setting

Hidden $22 fee. I will not ever make another reservation through Kayak because they did not identify this added fee up front

I loved the peaceful setting and mountain views

Having to leave

Huge room with high quality furniture. Ability to have someone handle everything for you and enjoy lots of amenities.

I called ahead and was told a crib/pack n play would be in the room. It was not there. There is a kitchen including a stove with no pans to cook with.

We were there for 3 nights over Thanksgiving- second year in a row. We had two dogs- large and small- no problem. Weather was high 70's, lot's of families in the multiple pool areas. Seems to be a good place for families. Ate breakfast there 3 days. Excellent staff and breakfast selections. Great locTion and views.

We had a handicapped bathroom. Shower curtain hung out over the rubber water diverted and bath mat and surrounding floor was soaked every morning.

the hotel staff was accommodating and fixed a double booking my kayak.

I was very unhappy with the kayak service, their price is no better and calling the hotel directly and I have better room choice with the hotel directly. Kayak screwed up my last name reminding my middle and last name so thatthe hotel could not find my reservation. This led to a double booking and a possible double charge but staff at the hotel had to fix it I love this hotel and we'll stay again I will never use kayak again.

Very clean, well manicured facilities. The updated rooms were spacious, well designed, and very comfortable. More importantly, the staff friendly, the pool warm and the AC cold. I intend to stay here on my future visits to Tucson.

None.

The Staff, cleanliness and comfort

Spa needs updating and improvement on bathroom amenities

This is a very nice hotel, with a great location in the foothills. The service was excellent and facility was very well taken care of. The pool area could have been a bigger with more accommodations, as it filled up with no room for someone not getting down early and claiming spots. Not ideal for people wanting to be active then relax by the pool.

Absolutely beautiful. No disappointments. Resort pools and golf course were a treat for our winter weary eyes. Watching the lights of Tucson twinkle below in the valley and sunrise above Tucson. Desert hiking or mountain biking right across the street.

Loved all the resort restaurants and don't regret a bite, but the tab for meals added up very quickly.

Comfortable beds, friendly staff, fun lazy river with slide, great food, nice nightly entertainment.

Nothing

The property is beautiful, the staff was pleasant, helpful and efficient.

N/A

Great for kids

Beautiful grounds, comfortable room, great food, friendly staff, everything you could ask for.

Nothing

Service and room. Public areas inviting. Very comfortable surroundings.

Loved everything about the Inn. Definitely will return.

I liked the cleanliness and security of the building. The breakfast was good and offered from 6-10, so a really tired person could still get breakfast in the morning! Wifi was easily accessible. The shower had a curved curtain bar, so it was roomy, and the shower faucet was easy to use. Beds were comfortable, as were the pillows. The room temp was comfortable. Loved the afternoon-evening chocolate-chip cookies!

There was no basket in the in-room coffee maker, and no hair dryer, and even when I reported them missing, they were not fixed. The clock face did not light at night, and was impossible to set or even turn on for radio. It was also not fixed when it reported it.

Our room was right next to the maid's closet. Every morning at 8:30am we had a parade of maids outside our door talking loudly and making TONS of noise. It was so bad, it felt like they were actually in the room with us. I understand this is a specific issue with room location, but it shows a broader problem with training of staff to act appropriately in guest areas.

The full breakfast was great

There was loud music playing at the onsite restaurant that started at 7am and woke us up.

Ice Machine near my room not working Two Treadmills in gym out of order Eliptical Glider could not change incline due to low battery Stationary bike handles unstable and couldn't change resistance Bathroom smelled like urine Could not use online check out Staff at check in was unfriendly and didn't share any details with me about the property, amenities, etc

I liked the layout of the suite and all the amenities.

While it was clean and beautiful, its decor is a bit dated.

clean, near to my activities

trains going by whistling every 30 minutes all night long they put earplugs in the rooms it's so bad!!!

Location was close to the Univ of AZ

Front desk clerk on Saturday night (Anna, Annette?) was exceptionally rude. Just nasty. There was also no visible security and people openly sitting in public areas smoking ganja.

Walking distance to campus, food, Islamic Center, the hotel itself not bad and lobby is good.

A bit old, had to pay for parking, internet is free only in lobby and concierge level (if u live in 9th floor) and u have to sign in every time it gets disconnected, no free breakfast in weekends.