Overview

Hotel Alexandra

Bahnhofstraße 17, 08523 Plauen, Saxony, Germany
+49 3741 221 414

$54+

Overall guest ratings

7.8/10 Good
Based on 614 reviews

Review highlights

  • 9.0
  • 8.5
  • 5.2
  • 5.1

Good to know

  • Friendly service
  • Great shopping
  • Near city centre

Nearby

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    About

    Located near a train station, Hotel Alexandra is a great choice for a stay in Plauen. Guests can indulge in spa services, and Royal, one of 2 restaurants, serves regional cuisine and is open for breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer flat-screen TVs and minibars.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Indoor pool
    • Cable or satellite TV
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 614 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      7.7 "77% found the restaurant service to be one of the best."
    • 8.5 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      8.1 "81% thought parking was inexpensive."
    • 5.9 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 5.5 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
      6.3 "63% thought the bathroom was big enough."
    • 5.3 "Breakfast is mediocre."
    • 5.2 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
      5.9 "Desserts were ok, said 59%."
    • 5.1 "Average cleanliness."
    • 4.7 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      4.8 "52% said rooms were dirty."
      1.7 "83% didn't like the uncomfortable beds."
      1.6 "For 84%, the rooms looked old."
      2.0 "80% had problems with the shower."
      1.3 "87% said the bathroom was dirty."
    • 4.0 "Bar is not good."
    • 3.1 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall Rating

    7.8 Good
    Based on 288 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 8.6 "Location is great."
      7.7 "77% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
    • 5.7 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
    • 5.6 "Breakfast is mediocre."
    • 5.6 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
    • 5.2 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 4.8 "Rooms are not good."
      1.2 "88% thought they were poorly maintained."
      1.5 "85% complained about the bathroom."
    • 4.1 "Bar is not good."
    • 2.7 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall Rating

    8.0 Good
    Based on 67 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 8.5 "Location is great."
    • 5.7 "Average comfort."
    • 5.1 "Breakfast is mediocre."
    • 5.0 "Food is average."
    • 4.8 "Rooms are not good."
      1.8 "82% complained about the bathroom."

    Overall Rating

    8.0 Good
    Based on 98 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.1 "Location is great."
    • 6.1 "Vibe was decent."
    • 5.7 "Food is average."
    • 5.5 "Breakfast is mediocre."
    • 5.4 "Average comfort."
    • 4.7 "Not very clean."
    • 4.6 "Rooms are not good."
      1.4 "86% complained about the bathroom."
    • 3.3 "Internet is poor."
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    Overall Rating

    7.9 Good
    Based on 159 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.7 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 7.9 "High value."
    • 5.4 "Breakfast is mediocre."
    • 4.8 "Disappointing food."
    • 4.8 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 4.6 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      4.3 "57% said rooms were dirty."
    • 3.1 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Great shopping"
    "Near city centre"
    data provided by TrustYou

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