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I loved the location and the staff was friendly, especially the new girl. The room was super clean and the bed crazy comfortable for a hotel. Unfortunately, many features in the room didn't work. The minifridge was broken, which was unfortunate as I had perishables. The plug for the drain in the bathtub was broken, sending all the lovely bath salts that came with the room straight down the drain. The television also didn't work, though that's lowest on my list. It was really unfortunate because it was ALMOST so perfect. (Fix the room on the second floor, very end of the corridor, and it would be a five star rating)
The room was clean. The hotel look better in real as at the pictures
Single rooms are very small. And walls are mot sound proof and extremly noisy!
The location is the best thing I liked about the hotel. In the old town and very close to the coach station. The Hustler Channel (adult TV) came free (a mistake?), but it'd bad if I traveled with kids.
near the town. nice people/staff small room, the breakfast wasnt the best
Nice clean rooms, really good price. Very nice inner design of the hotel. The room was too small. The breakfast was ok, though it could include more choice.
Clean, comfortable room. Helpful staff at reception. No WiFi in the rooms. Breakfast often ran out of quite a few items.
Perfect location, incredibly helpful stuff, was pleasant stay at hotel, will come back for sure
Good breakfast and very close to the center. The room was very small. The furniture need ergently renovation. Near the hotel there is building construction so it's usually noisy in the rooms which turns to the front of the street.
The staff were very helpful and friendly answering any questions that we had. The location was excellent for exploring the old town. I stayed in this hotel on two occaisions, on the second occaision the carpet in the room had not been cleaned properly, however, this was put right 5 minutes after I mentioned it to reception.
pancakes no wifi connection inside of rooms
A perfect location, excellent food, friendly staff, nice rooms!
Clean. Good location. Friendly, English speaking staff. New hotel. No shower in bathroom only 'pull out' shower head over large corner bath.
We stayed for 4 nights and had a room with a beautiful view over marketplace. Closeness to railway station was not disturbing at all, because with double windows room was extra quite. But the best part was restaurant on the ground floor - good prices and marvelous taste.
Excellent room with oldtown view! Very spacious! 5 windows! Breathtaking view! Like it very much. Good staff. Good dishes from the restaurant menu. Parking. No.
very near the centre. clean
room cleanliness was perfect, breakfast buffet oustanding, price more than OK for the accomodation. located right in front of the station and central market, but no big deal about security
Staff was very kind and patient, food was very delicious. I didn't like so much the fact that we ordered triple room but we've got a double room with one extra bed.
Staff friendly, smiley and very helpful. The food was very good. Close to your beautiful odl town and the ministries. Also, not far from the airport.Thank you.
Great location, easy access, convinient parking, great design, very clean and comfortable. Very friendly staff, it was possible to do late checj out, without any single problem and extra charge. Fabulous!
Quite Internet speed
very good hotel, good location on edge of old town. bus stop for airport outside hotel
Very good welcome from staff when we checked in early,despite the fact we were 4 hours early the room was available within 30 minutes.After that good start the standards were kept to a high level Not really a complaint: we avail of your free dinner offer over two nights,but the short menu was the same both nights,the food was very good and served promptly but a change of menu would have been a nice touch
Great location, style, brand new, terrific price. Yes, they have a major a/c issue... The outter rooms (~90%) seem to be having major problems with eat building up and no a/c functioning effectively, causing rooms to be more like saunas. There are 2 rooms per floor that are not outside facing rooms (face attrium/lobby) and the are great, very cool as is lobby area of hotel. They seem to be in dire need to some major physical structural overview as these are only 2 month old a/c units...
First of all, friendliness of the staff The breakfast room was small and I would prefer more to choose from at the breakfast table...
Location of hotel in the old town. lack of a lift as we were on the 4th floor.
breakfast no maney exchange....very important if you arrived in the night and whant to eat, specially if you take wife or kids, very bad coffee
We like the hotel very much it was very cosy and very central in the city and the price was OK The beds was too small and in a bad condition
The suite was good. Comfortable bed, jacuzzi and sauna. Service of depositing luggage is very convenient. Web was not functioning during the first day of stay. Sattelite TV also didn't work.
Our stay at Hotel Monte Kristo, was fabulous!! We couldn't have asked for better service!! The staff were really helpful, organised our trips, and made breakfast for us at a time that we requested! The food was superb!! Will definately be staying here again!! Everything was excellent, from the location of hotel, to the bedrooms and facilities, to the staff and food!! I stayed here with my sister, mum and 2 aunties, age range 23 to 58, and the hotel catered for all our needs!! From cocktails to cups of tea!! Thank You!!
The staff is really helpful (we've checked-in in 11am, much earlier than supposed to,after check-out left your lugggage in special room), the location is wonderful (Old City and railway and coach stations). Nice interior.
It's a nice hotel! Due to its location, ideal for people planning both city tours and shopping. Moreover it is located closed to the railway station. Hotel staff is pleasent and responsive. And the breakfast was perfect!!!
location bathroom leaked badly that hotel room carpet was wet. Asked for twin room and was given double. Room very tiny could not even walk around bed
Quiet atmosphere, good service. a little too warm rooms?
Design of rooms, very good breakfast, location
liked perfect location in the center, at the same time it was very quite during the night. very convenient well-designed rooms, nice furniture, fresh linens, tasty breakfast. stuff was very friendly: provided us with the map of the city did not like the absence of necessary room amenities, such as shampoo, lotion, toothpaste, shoe brush: for the 4* hotel is very unusual and disappointing!
Interior of the room Noice. You can hear everything which is going on outside your room. Breakfast - no fresh juces.
Location of hotel(center of city), price for room, availability of parking place in advance no ability to drink tea in room
Nice new hotel. Kind personell. Clean and good looking room. Excelent price. No real bad points.
The breakfasts were the best which it could be. Unortunately there were no croisants at all. The matress in the room was too movable/soft.
Good location , excellent interior, delicious breakfast. Underground parking place for car.Morning sauna was a perfect start for all day. That was good choice for our family. Only hotel satff can open the window in hotel room. If you ask, they are coming immediately.
Ideal location with fine rooms and exceptional stAff
Staff spoke good English, and were generally very helpful. Breakfast was terrible. Room was small, and looked onto a power unit. Although I paid for a double room, I only got a single bed !
Comfort. Breakfast. Location.
location, high standard
Ideal location for Riga old town.
Excellent location, just 2 min walking from old town. underground car parking included in price. The room was spacious and comfortable.The hotel and room was nice and clean. Also quiet, there was wedding party in restaurant during the night we stayed in hotel but we could not hear any noise at the room. Nice hotel!
WIFI do not good in some of a rooms Sometimes smoking rooms you get instead of non-smoking
the locatoin the staff the breakfast the standart room is small......
Atmosphere and style, pictures on the walls, smiling and welcoming staff, cosiness and good reputation, no haste and too much people around I do not like body cream in the bath-room
style, comfort, restaurant & libary
Room interior - Bathroom- I usually stay to this hotel 3 times per year since 2000. It is not a 5 stars hotel, there is no lagguage servise at the entrance and to the room. It was raining and no umbrellas at all for clients - Service decreased expecially after taking over from Radisson. Do not know If i will stay here next time.
nice sky bar, near to city
Spa old tv
good breakfast, good views from the window, good location.. all is ok
The hotel was modern, clean, quiet in the corridors and therefor the rooms too and we found it safe I missed toilets/bathroom in the staircase and lobby area. Not even in Sky bar did I see a toilet near the elevator....
It is too big and a lot to walk to get from the lobby to the bedroom on wing 6 The bar on the 26th floor was very noisy and full
The situation of the hotel, survice
the location is splendid, the breakfast very good
great breakfast, great view from the Skybar.
night club voodoo no
Location, building, facilities (except minibar), and first of all the fantastic breakfast. Minibar out of order - reported at reception - no repair in next 48 hours
Staff were courteous and attentive, the hotel was attractively but comfortably decorated and furnished, and the rooms were comfortable and well equipped. The location is superb. Unfortunately, I chose to stay on the weekend when the bar and main restaurant were closed for refurbishment. It would have been polite to let me know about this before I made the booking.
The beds. I slept like a lamb. It was being renovated, so the view was obscured, but that was the only thing.
Hotel staff was the best.
Beautiful hotel, charming staff, great food, superb location. I can't fault this hotel in anyway. Riga very nice also!
The breakfast buffet was wonderful. We thought the location was one of the best in Old Riga. The room could not have been better. It is not something we did not like, but we wish we had realized how formal their dinner restaurant was. Men in the restaurant were wearing tuxedos and we did not pack anything dressy enough to eat there.
the staff were excellent breakfast disappointing for this class of hotel
Genuine and friendly attention and service starting at recepion,extending to the restaurant and the smokers accomodatig bar and ending with the helpful porter .
Felt comfotable after 5 minutes of arriving at teh hotel both of us were knocked out by the relaxed atmoshere and design of the hotel.Enjoyed every minute. Only one problem the noise of shouting early morning in the street. But the windows had proper noise reducing insulation, I can't see what more could be have been done....
interior design, good choice for breakfast, professional staff, location sigar smoke from the Pils Bar fills out the entire lobby, including reception, very unpleasant fact for non-smoking or allerrgic or pregnant guests, strong conditioning of the bar area needed!
Staff was professional and courtious. There was a feeling of tranquility which was great and attention to detail was at the hotel made the stay all the more comfortable. One of the best hotels ive stayed in in Europe The breakfast could be improved - this was the only disappointment. And perhaps a jacuzzi might be a good idea in the gym
very nicely decorated and trendy. also large rooms. i felt very good during my stay.
I liked the staff, breakfast and rooms. I really felt that hotel staff cares about the guestes of the hotel.
The comfort of the hotel rooms was ouststanding No international shaver socket in the bathroom
Small luxury hotel.Only TV system was not good.There were no pay tv.Location is okay.Rooms are big and nice.Generally nice hotel but in any case it is very expensive...
amazing location and spacious rooms..one of the best boutique hotels i stayed in..
everything. It is best hotel which i was nothing
Excellent room facilities and location. Staff were polite and helpful
location of the hotel is perfect. and reztaurants and bars around it are just perfect. very good location and definately a butiq hotel. since the building is kind of old, heaters are not good enough to make rooms warm. so you have to ask for extra heater. sauna facility is too small and no staff to run it.
Good Buffet Breakfast
Very good location.
it's good for quality and price, near the old town, and for visiting the city.
The hotel is just 3-5 minutes walking distance from the Old Town. Good breakfast. Pleasant personnel. Quite a nice choice for a city trip or a week-end break. It was rather cold in the room. Rather crowded breakfast area, sometimes hard to find a place to sit.
Reasonably priced with a good range of services. The shower water pressure was quite low on the 5th floor.
Lovely old hotel, close to bus station and old town. Staff rather cool in manner, gave memorized replies to questions.
Perfectly located, clean rooms, cheap price Was a little bit cold in the room and I do not like shower variant of the bathroom like in room# 301
good location very hot - no air conditioning
Location Poor plumbing, the shower did not work
friendly, courteous, and helpful no
Amazing hotel with superb atmosphere. Very intimate and personal touch. First class service and staff. Everything exceeded our expectations. Highly recommended for a memorable visit.
Perfect place for a romantic weekend and for sofisticated city travellers. Superb concierge service. Gourmet breakfast a la carte ( the only option) was great but might be a disadvantage for business travellers as it takes a while.
we had an excellent experience...this hotel is highly commendable...special mention for the restaurant and the friendliness of the personnel...very good bed...quiet...in the heart of the "old city"...do you need anything more?
Very confortable room,friendly sevice
Attractive decor, friendly staff and great breakfast in a good location Lack of advertised roof top spa. Taxi driver had trouble finding it so better directions required. Lack of bath in "bathroom" as on booking form
The Best hotel in our life! The best personal! They help us with everything! They did our little weekend unforgettable! Good Breakfast! Personal in Spa very nice and professional! Room (deluxe suite) was amazing!!! And again... the best staff! If you need great hotel in the centre of the Old Riga - don't think - just go to this hotel!
The staff was extremely helpful and accomodating. Very Family Friendly. The food was excellent as well. Overall amazing stay!
The Hotel stuff is the best I've met. The location is excellent. I will stay only in this Hotel next my trip to Riga.
Very central location, walking distance from all interesting sites in Riga. Very friendly & competent staff. Hotel with historical character, yet fully modernized with nice Spa facilities.
I was very impressed by the staff. All of them (though small in number) are absolute profs. Politeness and kindness to the guests. Eager to help. They helped me to get away from the city by train when almost there were no tickets (Iceland vulcan eruption). Free and fast Wi Fi. Very extravagant design and comfort rooms. The location is close to the Dome Square, in the heart of the old city and very accesible by the car from the river side. They call themself a SPA hotel, though you cannot really say it at all. They have only 2 small massage rooms, hammam and sauna (though sauna on the rooof level vith the city view). Like that almost all hotels can call themself a SPA hotel. The breakfast included is only the continental small version.
good location the bright orange bathroom//needed to be updated with modern shower unit
The location was wonderful, and the general areas in the hotel were decorated very nicely (hallways, etc). Despite paying for a double, I was given a very shabby single room. My request to be moved to the correct type of room was met with irritation. The new room was FAR nicer, but still: not anything near what one would expect for a 4* hotel. The beds were rock hard, and the walls were paper thin.
The hotel is right in the center of the city, The staff was very friendly and helpful. The room was quite big, well furnished, with all the necessary available. Breakfast was quite ok. Very good hotel for the money paid.
the location in the old town and the breakfast no, not really
Great hotel!! It's located in the old town near Riga's most important attractions. Rooms are clean, functional and pretty. Breakfast offers every type of food!! I can also say that the price for one double room is really cheap: an incredible relation quality/price!!!!
almost excellent overall experience inability to cope with disturbing outside noises during night time
Exceptionally friendly service, nice and clean room, excellent location in the city, parking possibility (remember reservation for the parking!), very fair prices. The berakfeast is perhaps not the first European high standard, but variegated with regional receipts.
Central location and friendliness of staff. Difficult to park closeby and noisy at nights due to nightclub over the road
Very central location, in the middle of the old town, the room was very comfortable, everything was fine.
Location, facilities We would have liked to have seen the tea/coffee and milk replaced each day when used.
Excellent location, friendly staff. Top breakfast. Belgian bar across road.
The help shown to my wife and I on our arrival at the hotel, by the hotel staff . The room allocated to us, was first class and good value for money. I think the hotel should be more precise in its web sites description of the hotel swimming pool ?.
Very good location, nice staff, design & comfort in the rooms
lovely clean,modern interior, about ten -fifteen minutes walk to most landmarks. very convenient for transport links.
The adjoining rooms for our family were perfect.
Breakfast Some rooms at the back of the hotel, they are very dark and bad. Have to change the room. But they did it without any questions.
the staff was accommodating to my family the room was smaller than i thought
I liked the excellent service, the stuff was very helpful and nice. The room was comfortable and clean with everything you need for luxury. I did not like the massage in spa, it was not professional.
Having problems with the air condition in the 5.th floor we got another room for our second night, no problem. The room in the 2th floor was suprinsinly quiet eventhoug it faced to the busy street. Staff was so helpful and kind with good English. We also spend 1,5 hour at the pool and saunas. It was so relaxing! The 5.the floor was hot! Airconditions didn´t work and just outside the window were "turbins" making loud voice. And if you open the window there are no curtains to put in front of it. So we couldn´t sleep at all. So if you stay at the 5th floor make sure ac is working. On the other hand we thught that the rooms in 5th floor were very nice decorated and we liked the rooms alot.
Location, and the bus which goes to the airport will stop in front of this hotel. Internet wasn't free of charge, and so slow. And the staff was not so friendly.
veru nice hotel., very central