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I loved the location and the staff was friendly, especially the new girl. The room was super clean and the bed crazy comfortable for a hotel. Unfortunately, many features in the room didn't work. The minifridge was broken, which was unfortunate as I had perishables. The plug for the drain in the bathtub was broken, sending all the lovely bath salts that came with the room straight down the drain. The television also didn't work, though that's lowest on my list. It was really unfortunate because it was ALMOST so perfect. (Fix the room on the second floor, very end of the corridor, and it would be a five star rating)
Clean, comfortable room. Helpful staff at reception. No WiFi in the rooms. Breakfast often ran out of quite a few items.
Perfect location, incredibly helpful stuff, was pleasant stay at hotel, will come back for sure
Good breakfast and very close to the center. The room was very small. The furniture need ergently renovation. Near the hotel there is building construction so it's usually noisy in the rooms which turns to the front of the street.
Nice clean rooms, really good price. Very nice inner design of the hotel. The room was too small. The breakfast was ok, though it could include more choice.
Single rooms are very small. And walls are mot sound proof and extremly noisy!
A perfect location, excellent food, friendly staff, nice rooms!
Clean. Good location. Friendly, English speaking staff. New hotel. No shower in bathroom only 'pull out' shower head over large corner bath.
The staff were very helpful and friendly answering any questions that we had. The location was excellent for exploring the old town. I stayed in this hotel on two occaisions, on the second occaision the carpet in the room had not been cleaned properly, however, this was put right 5 minutes after I mentioned it to reception.
pancakes no wifi connection inside of rooms
near the town. nice people/staff small room, the breakfast wasnt the best
The room was clean. The hotel look better in real as at the pictures
The location is the best thing I liked about the hotel. In the old town and very close to the coach station. The Hustler Channel (adult TV) came free (a mistake?), but it'd bad if I traveled with kids.
room cleanliness was perfect, breakfast buffet oustanding, price more than OK for the accomodation. located right in front of the station and central market, but no big deal about security
We stayed for 4 nights and had a room with a beautiful view over marketplace. Closeness to railway station was not disturbing at all, because with double windows room was extra quite. But the best part was restaurant on the ground floor - good prices and marvelous taste.
Great location, easy access, convinient parking, great design, very clean and comfortable. Very friendly staff, it was possible to do late checj out, without any single problem and extra charge. Fabulous!
Staff was very kind and patient, food was very delicious. I didn't like so much the fact that we ordered triple room but we've got a double room with one extra bed.
Excellent room with oldtown view! Very spacious! 5 windows! Breathtaking view! Like it very much. Good staff. Good dishes from the restaurant menu. Parking. No.
Great location, style, brand new, terrific price. Yes, they have a major a/c issue... The outter rooms (~90%) seem to be having major problems with eat building up and no a/c functioning effectively, causing rooms to be more like saunas. There are 2 rooms per floor that are not outside facing rooms (face attrium/lobby) and the are great, very cool as is lobby area of hotel. They seem to be in dire need to some major physical structural overview as these are only 2 month old a/c units...
very near the centre. clean
Quite Internet speed
Staff friendly, smiley and very helpful. The food was very good. Close to your beautiful odl town and the ministries. Also, not far from the airport.Thank you.
Very good welcome from staff when we checked in early,despite the fact we were 4 hours early the room was available within 30 minutes.After that good start the standards were kept to a high level Not really a complaint: we avail of your free dinner offer over two nights,but the short menu was the same both nights,the food was very good and served promptly but a change of menu would have been a nice touch
very good hotel, good location on edge of old town. bus stop for airport outside hotel
Our stay at Hotel Monte Kristo, was fabulous!! We couldn't have asked for better service!! The staff were really helpful, organised our trips, and made breakfast for us at a time that we requested! The food was superb!! Will definately be staying here again!! Everything was excellent, from the location of hotel, to the bedrooms and facilities, to the staff and food!! I stayed here with my sister, mum and 2 aunties, age range 23 to 58, and the hotel catered for all our needs!! From cocktails to cups of tea!! Thank You!!
The suite was good. Comfortable bed, jacuzzi and sauna. Service of depositing luggage is very convenient. Web was not functioning during the first day of stay. Sattelite TV also didn't work.
First of all, friendliness of the staff The breakfast room was small and I would prefer more to choose from at the breakfast table...
We like the hotel very much it was very cosy and very central in the city and the price was OK The beds was too small and in a bad condition
location bathroom leaked badly that hotel room carpet was wet. Asked for twin room and was given double. Room very tiny could not even walk around bed
It's a nice hotel! Due to its location, ideal for people planning both city tours and shopping. Moreover it is located closed to the railway station. Hotel staff is pleasent and responsive. And the breakfast was perfect!!!
Location of hotel in the old town. lack of a lift as we were on the 4th floor.
Quiet atmosphere, good service. a little too warm rooms?
The staff is really helpful (we've checked-in in 11am, much earlier than supposed to,after check-out left your lugggage in special room), the location is wonderful (Old City and railway and coach stations). Nice interior.
breakfast no maney exchange....very important if you arrived in the night and whant to eat, specially if you take wife or kids, very bad coffee
liked perfect location in the center, at the same time it was very quite during the night. very convenient well-designed rooms, nice furniture, fresh linens, tasty breakfast. stuff was very friendly: provided us with the map of the city did not like the absence of necessary room amenities, such as shampoo, lotion, toothpaste, shoe brush: for the 4* hotel is very unusual and disappointing!
Interior of the room Noice. You can hear everything which is going on outside your room. Breakfast - no fresh juces.
Design of rooms, very good breakfast, location
Good location , excellent interior, delicious breakfast. Underground parking place for car.Morning sauna was a perfect start for all day. That was good choice for our family. Only hotel satff can open the window in hotel room. If you ask, they are coming immediately.
Location of hotel(center of city), price for room, availability of parking place in advance no ability to drink tea in room
Nice new hotel. Kind personell. Clean and good looking room. Excelent price. No real bad points.
The breakfasts were the best which it could be. Unortunately there were no croisants at all. The matress in the room was too movable/soft.
good location very hot - no air conditioning
Reasonably priced with a good range of services. The shower water pressure was quite low on the 5th floor.
it's good for quality and price, near the old town, and for visiting the city.
Perfectly located, clean rooms, cheap price Was a little bit cold in the room and I do not like shower variant of the bathroom like in room# 301
The hotel is just 3-5 minutes walking distance from the Old Town. Good breakfast. Pleasant personnel. Quite a nice choice for a city trip or a week-end break. It was rather cold in the room. Rather crowded breakfast area, sometimes hard to find a place to sit.
Location Poor plumbing, the shower did not work
friendly, courteous, and helpful no
Very good location.
Lovely old hotel, close to bus station and old town. Staff rather cool in manner, gave memorized replies to questions.
Good Buffet Breakfast
Central location and friendliness of staff. Difficult to park closeby and noisy at nights due to nightclub over the road
almost excellent overall experience inability to cope with disturbing outside noises during night time
the location in the old town and the breakfast no, not really
Very central location, in the middle of the old town, the room was very comfortable, everything was fine.
Exceptionally friendly service, nice and clean room, excellent location in the city, parking possibility (remember reservation for the parking!), very fair prices. The berakfeast is perhaps not the first European high standard, but variegated with regional receipts.
The location was wonderful, and the general areas in the hotel were decorated very nicely (hallways, etc). Despite paying for a double, I was given a very shabby single room. My request to be moved to the correct type of room was met with irritation. The new room was FAR nicer, but still: not anything near what one would expect for a 4* hotel. The beds were rock hard, and the walls were paper thin.
Great hotel!! It's located in the old town near Riga's most important attractions. Rooms are clean, functional and pretty. Breakfast offers every type of food!! I can also say that the price for one double room is really cheap: an incredible relation quality/price!!!!
Location, facilities We would have liked to have seen the tea/coffee and milk replaced each day when used.
good location the bright orange bathroom//needed to be updated with modern shower unit
The hotel is right in the center of the city, The staff was very friendly and helpful. The room was quite big, well furnished, with all the necessary available. Breakfast was quite ok. Very good hotel for the money paid.
Excellent location, friendly staff. Top breakfast. Belgian bar across road.
The rooms were comfortable, the location was great, the desk staff were helpful and friendly. Breakfasts were very good with an excellent selection. The first night there I was tired so decided to eat in the hotel restaurant. The food looked and smelled fantastic and the I enjoyed watching the chef prepare the food. The wait staff was not very attentive and I had to wave her down after walking by me several times. I ordered and waited and waited and waited for my food. Two hours went by and there was no sign of my food nor did the waitress ever stop by again. I paid for my very expensive water and told them to cancel my order and expressed that it was ridiculous to wait two hours for food. After that I seriously contemplated moving hotels but decided to let it go. Honestly you need to employ more kitchen staff to improve service.
Good beds, clean rooms, best location in Old Riga The breakfast is minimal, but why eat breakfast in your hotel if you are in the centre of town...
Great hotel, big rooms, great location.
Very clean and comfortable room. Perfect location for a city trip (from my room I could see St Peter's cathedral very close). Excellent breakfast.
The hotel was in the old town and central to cafes, bars and restaurants. It was close to public transport and a lot of the local sites.
Central location, spaciousness and cleanliness of accommodation, nice breakfast. Limited services: no room service, no fitness center.
Location and room. Breakfast also good.
Hotel stuff is very frendly
Nice rooms, wonderful view no
Excellent location right in the middle of the old town. Rooms were massive (twins) with a sofa,tv and fridge. Excellent continental breakfast No kettle in the room but i think i could of requested one not sure
Breakfast Some rooms at the back of the hotel, they are very dark and bad. Have to change the room. But they did it without any questions.
I liked the excellent service, the stuff was very helpful and nice. The room was comfortable and clean with everything you need for luxury. I did not like the massage in spa, it was not professional.
Having problems with the air condition in the 5.th floor we got another room for our second night, no problem. The room in the 2th floor was suprinsinly quiet eventhoug it faced to the busy street. Staff was so helpful and kind with good English. We also spend 1,5 hour at the pool and saunas. It was so relaxing! The 5.the floor was hot! Airconditions didn´t work and just outside the window were "turbins" making loud voice. And if you open the window there are no curtains to put in front of it. So we couldn´t sleep at all. So if you stay at the 5th floor make sure ac is working. On the other hand we thught that the rooms in 5th floor were very nice decorated and we liked the rooms alot.
veru nice hotel., very central
the staff was accommodating to my family the room was smaller than i thought
lovely clean,modern interior, about ten -fifteen minutes walk to most landmarks. very convenient for transport links.
The adjoining rooms for our family were perfect.
Location, and the bus which goes to the airport will stop in front of this hotel. Internet wasn't free of charge, and so slow. And the staff was not so friendly.
The help shown to my wife and I on our arrival at the hotel, by the hotel staff . The room allocated to us, was first class and good value for money. I think the hotel should be more precise in its web sites description of the hotel swimming pool ?.
Very good location, nice staff, design & comfort in the rooms
central location rooms on front have bright lights outside,24hours of daylight,to hard to sleep
Good service, beautiful setting handy for old town
Staff was nice, breakfest the same I have booked dbl but I have received twin :((
The location and service and food hard matress in the bed
Quiet street. Great, central location. Comfortable bed. Nice en-suite. Friendly staff. Got exactly what I was expecting from the website. Confusion at the end as to what had and had not been paid for, but they accepted that I had already paid and took me at my word. Breakfast basic but adequate.
Close proximity to historical areas. The fact that the old walls from original building were not hidden away. Food was excellent. Courteousness of staff. Absence of tea making facilities.
A very friendly and helpful staff - both before and during our stay. A nice breakfast buffet, where you can have freshly made pancakes, omelets etc., if you wish so. The hotel itself felt very cozy and the rooms as well were nice. A very good location in the midst of the Old Town of Riga. It is very nice that there is an elevator, when you use crutches. When we unfortunately locked the key for one of the suitcases into the bag there was no help to find regarding a tool that could help break ud the lock. This was a very small thing, but at the time a bit frustrating that there was no tool box available at the hotel.
old part of hotel is best as reconstruction noise from other rooms
Flott beliggenhet i gamlebyen, kort avstand til ¨'alt'.
Good size, clean, modern room. Very nice staff, good service. Nice location in the old city and in working distance to the Central station
The hotel was very near to the center (old riga) and the rooms was non-smoking rooms. The room had a huge balcony and a lot of space. Breakfast was also good
Good location. Nice hotel
location Single rooms are too tiny, take double if available.
Great location, reasonably priced if booked online. No free parking. My room didn't have a fridge.
Size of rooms, centrality, value for money, sauna in bedroom!
Cosy atmosphere, friendly staff, good breakfast, very good location of the hotel (In the Old Riga) The mattress on the bed could be more comfortable.
design, breakfast absence of pillows in our room, absence of slippers and dressing gown
Placement in the old Riga. Design. Staff benevolence. Breakfast. Laud music from the yard.
Adorable hotel. located in the Old City. just on the way from the bus station to the center. 10 min from the train station.
The staff were excellant the room good No credit card facility,no tea/coffee facility in the room badly needed
Pleasant and friendly staff - close to city centre - comfortable and clean rooms Room on the front of the hotel is subject to all night noise from disco across the road. Breakfast selection was small compared to other hotels I have experienced in Riga
Small hotel with cosey atmosphere. Good meals and breakfast. Suitable as hotel for going sightseeing in Riga. Pricewise a bit expensive for it's purpose.
beautiful place in old city polite staff; good atmosphere; good rooms; no coffee and tea facililities in room
In a good location enabling go around the Old City. Cosy place. Relaxing atmosphere. During the night it was a bit noisy because of a bar nearby. The breakfast could be richer
Clean and quiet hotel, perfect location. Very comfortable and cozy! Nice interiors, large bath, warm floor. Absolutely no problem with hot water during all day. Tasty breakfasts. Good price! I recomend it!
Very close to old city, just a step away. Spacious and nice hall with fireplace. Room was nice too, with big bed and warm blanket. Everything would be good if upon arrival we were said that they going to make upgrade for us, but we need to wait one and a half our till the room will be cleaned. But when we came back front desk manager told us that the room is not free yet and we should check-in in that we booked. It's ok that they didn't do it, but why they told us that. We had romantic holidays with my partner and just wanted to have good holidays and not to wait something we didn't get finally. It was the only thing I really didn't like... but I'm not sure that hotel is "boutique" in right way and how I expected. Just nice place to spend few days.
The staff on Reception were great, even the one known affectionately as Miss Bossy! The Location is excellent and the Ainavas is the right balance between Hotel and Home. I would recommend it.
Perfect atmosphere, ideal to relax and unwind