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I loved the location and the staff was friendly, especially the new girl. The room was super clean and the bed crazy comfortable for a hotel. Unfortunately, many features in the room didn't work. The minifridge was broken, which was unfortunate as I had perishables. The plug for the drain in the bathtub was broken, sending all the lovely bath salts that came with the room straight down the drain. The television also didn't work, though that's lowest on my list. It was really unfortunate because it was ALMOST so perfect. (Fix the room on the second floor, very end of the corridor, and it would be a five star rating)
The staff were very helpful and friendly answering any questions that we had. The location was excellent for exploring the old town. I stayed in this hotel on two occaisions, on the second occaision the carpet in the room had not been cleaned properly, however, this was put right 5 minutes after I mentioned it to reception.
Clean, comfortable room. Helpful staff at reception. No WiFi in the rooms. Breakfast often ran out of quite a few items.
Good breakfast and very close to the center. The room was very small. The furniture need ergently renovation. Near the hotel there is building construction so it's usually noisy in the rooms which turns to the front of the street.
The location is the best thing I liked about the hotel. In the old town and very close to the coach station. The Hustler Channel (adult TV) came free (a mistake?), but it'd bad if I traveled with kids.
Clean. Good location. Friendly, English speaking staff. New hotel. No shower in bathroom only 'pull out' shower head over large corner bath.
Nice clean rooms, really good price. Very nice inner design of the hotel. The room was too small. The breakfast was ok, though it could include more choice.
Perfect location, incredibly helpful stuff, was pleasant stay at hotel, will come back for sure
A perfect location, excellent food, friendly staff, nice rooms!
Single rooms are very small. And walls are mot sound proof and extremly noisy!
pancakes no wifi connection inside of rooms
The room was clean. The hotel look better in real as at the pictures
near the town. nice people/staff small room, the breakfast wasnt the best
Great location, easy access, convinient parking, great design, very clean and comfortable. Very friendly staff, it was possible to do late checj out, without any single problem and extra charge. Fabulous!
Quite Internet speed
very good hotel, good location on edge of old town. bus stop for airport outside hotel
Great location, style, brand new, terrific price. Yes, they have a major a/c issue... The outter rooms (~90%) seem to be having major problems with eat building up and no a/c functioning effectively, causing rooms to be more like saunas. There are 2 rooms per floor that are not outside facing rooms (face attrium/lobby) and the are great, very cool as is lobby area of hotel. They seem to be in dire need to some major physical structural overview as these are only 2 month old a/c units...
room cleanliness was perfect, breakfast buffet oustanding, price more than OK for the accomodation. located right in front of the station and central market, but no big deal about security
very near the centre. clean
Excellent room with oldtown view! Very spacious! 5 windows! Breathtaking view! Like it very much. Good staff. Good dishes from the restaurant menu. Parking. No.
Very good welcome from staff when we checked in early,despite the fact we were 4 hours early the room was available within 30 minutes.After that good start the standards were kept to a high level Not really a complaint: we avail of your free dinner offer over two nights,but the short menu was the same both nights,the food was very good and served promptly but a change of menu would have been a nice touch
We stayed for 4 nights and had a room with a beautiful view over marketplace. Closeness to railway station was not disturbing at all, because with double windows room was extra quite. But the best part was restaurant on the ground floor - good prices and marvelous taste.
Staff friendly, smiley and very helpful. The food was very good. Close to your beautiful odl town and the ministries. Also, not far from the airport.Thank you.
Staff was very kind and patient, food was very delicious. I didn't like so much the fact that we ordered triple room but we've got a double room with one extra bed.
Our stay at Hotel Monte Kristo, was fabulous!! We couldn't have asked for better service!! The staff were really helpful, organised our trips, and made breakfast for us at a time that we requested! The food was superb!! Will definately be staying here again!! Everything was excellent, from the location of hotel, to the bedrooms and facilities, to the staff and food!! I stayed here with my sister, mum and 2 aunties, age range 23 to 58, and the hotel catered for all our needs!! From cocktails to cups of tea!! Thank You!!
We like the hotel very much it was very cosy and very central in the city and the price was OK The beds was too small and in a bad condition
The suite was good. Comfortable bed, jacuzzi and sauna. Service of depositing luggage is very convenient. Web was not functioning during the first day of stay. Sattelite TV also didn't work.
breakfast no maney exchange....very important if you arrived in the night and whant to eat, specially if you take wife or kids, very bad coffee
First of all, friendliness of the staff The breakfast room was small and I would prefer more to choose from at the breakfast table...
Location of hotel in the old town. lack of a lift as we were on the 4th floor.
The staff is really helpful (we've checked-in in 11am, much earlier than supposed to,after check-out left your lugggage in special room), the location is wonderful (Old City and railway and coach stations). Nice interior.
Quiet atmosphere, good service. a little too warm rooms?
It's a nice hotel! Due to its location, ideal for people planning both city tours and shopping. Moreover it is located closed to the railway station. Hotel staff is pleasent and responsive. And the breakfast was perfect!!!
location bathroom leaked badly that hotel room carpet was wet. Asked for twin room and was given double. Room very tiny could not even walk around bed
Staff spoke good English, and were generally very helpful. Breakfast was terrible. Room was small, and looked onto a power unit. Although I paid for a double room, I only got a single bed !
Excellent location, just 2 min walking from old town. underground car parking included in price. The room was spacious and comfortable.The hotel and room was nice and clean. Also quiet, there was wedding party in restaurant during the night we stayed in hotel but we could not hear any noise at the room. Nice hotel!
Ideal location with fine rooms and exceptional stAff
style, comfort, restaurant & libary
WIFI do not good in some of a rooms Sometimes smoking rooms you get instead of non-smoking
Ideal location for Riga old town.
Room interior - Bathroom- I usually stay to this hotel 3 times per year since 2000. It is not a 5 stars hotel, there is no lagguage servise at the entrance and to the room. It was raining and no umbrellas at all for clients - Service decreased expecially after taking over from Radisson. Do not know If i will stay here next time.
location, high standard
Comfort. Breakfast. Location.
the locatoin the staff the breakfast the standart room is small......
Atmosphere and style, pictures on the walls, smiling and welcoming staff, cosiness and good reputation, no haste and too much people around I do not like body cream in the bath-room
Very good location.
friendly, courteous, and helpful no
The hotel is just 3-5 minutes walking distance from the Old Town. Good breakfast. Pleasant personnel. Quite a nice choice for a city trip or a week-end break. It was rather cold in the room. Rather crowded breakfast area, sometimes hard to find a place to sit.
Lovely old hotel, close to bus station and old town. Staff rather cool in manner, gave memorized replies to questions.
Reasonably priced with a good range of services. The shower water pressure was quite low on the 5th floor.
Perfectly located, clean rooms, cheap price Was a little bit cold in the room and I do not like shower variant of the bathroom like in room# 301
Good Buffet Breakfast
it's good for quality and price, near the old town, and for visiting the city.
Location Poor plumbing, the shower did not work
good location very hot - no air conditioning
The beds. I slept like a lamb. It was being renovated, so the view was obscured, but that was the only thing.
the staff were excellent breakfast disappointing for this class of hotel
Felt comfotable after 5 minutes of arriving at teh hotel both of us were knocked out by the relaxed atmoshere and design of the hotel.Enjoyed every minute. Only one problem the noise of shouting early morning in the street. But the windows had proper noise reducing insulation, I can't see what more could be have been done....
Location, building, facilities (except minibar), and first of all the fantastic breakfast. Minibar out of order - reported at reception - no repair in next 48 hours
interior design, good choice for breakfast, professional staff, location sigar smoke from the Pils Bar fills out the entire lobby, including reception, very unpleasant fact for non-smoking or allerrgic or pregnant guests, strong conditioning of the bar area needed!
Hotel staff was the best.
Genuine and friendly attention and service starting at recepion,extending to the restaurant and the smokers accomodatig bar and ending with the helpful porter .
The breakfast buffet was wonderful. We thought the location was one of the best in Old Riga. The room could not have been better. It is not something we did not like, but we wish we had realized how formal their dinner restaurant was. Men in the restaurant were wearing tuxedos and we did not pack anything dressy enough to eat there.
Staff were courteous and attentive, the hotel was attractively but comfortably decorated and furnished, and the rooms were comfortable and well equipped. The location is superb. Unfortunately, I chose to stay on the weekend when the bar and main restaurant were closed for refurbishment. It would have been polite to let me know about this before I made the booking.
Beautiful hotel, charming staff, great food, superb location. I can't fault this hotel in anyway. Riga very nice also!
good location the bright orange bathroom//needed to be updated with modern shower unit
Central location and friendliness of staff. Difficult to park closeby and noisy at nights due to nightclub over the road
almost excellent overall experience inability to cope with disturbing outside noises during night time
Exceptionally friendly service, nice and clean room, excellent location in the city, parking possibility (remember reservation for the parking!), very fair prices. The berakfeast is perhaps not the first European high standard, but variegated with regional receipts.
Very central location, in the middle of the old town, the room was very comfortable, everything was fine.
Excellent location, friendly staff. Top breakfast. Belgian bar across road.
Great hotel!! It's located in the old town near Riga's most important attractions. Rooms are clean, functional and pretty. Breakfast offers every type of food!! I can also say that the price for one double room is really cheap: an incredible relation quality/price!!!!
The hotel is right in the center of the city, The staff was very friendly and helpful. The room was quite big, well furnished, with all the necessary available. Breakfast was quite ok. Very good hotel for the money paid.
Location, facilities We would have liked to have seen the tea/coffee and milk replaced each day when used.
The location was wonderful, and the general areas in the hotel were decorated very nicely (hallways, etc). Despite paying for a double, I was given a very shabby single room. My request to be moved to the correct type of room was met with irritation. The new room was FAR nicer, but still: not anything near what one would expect for a 4* hotel. The beds were rock hard, and the walls were paper thin.
the location in the old town and the breakfast no, not really
Cold in number.
Old town is really close enough, all remarkable places to see are also close - the hotel itself is nice and quiet which is good atleast if you wand to relax after your walkabouts around the city.
location would be nice to have more internatioanl tv channel, whi-fi in all building and if not bath robe, than at least slippers))
Walking around, sightseeing, perfect location, many delicious restaurants nearby the hotel, possibilities to visit other place of attraction (like Yurmala) No
The Staff of the hotel is beyond friendly - they made us feel right at home from the first minute! =) Location couldn't be better - right at the heart of old town. The restaurant can also be warmly recommended.
Hotel design vey nice and original. Very convenient to historic center by walk though still calm location. Staff very friendly and helpful.
Excellent location in Riga Old Town. Room was very comfortable.
The most - design and location. An d staff - very welcome !Thanks a lot! Breakfast choice was pure, in my opinion.
The staff were very helpful, the fod was excellent, and the whole experience was very relaxing and enjoyable.
We liked very much your well-qualified staff, nice location and wonderful view out of the window
Great hotel, big rooms, great location.
Location and room. Breakfast also good.
Nice rooms, wonderful view no
Central location, spaciousness and cleanliness of accommodation, nice breakfast. Limited services: no room service, no fitness center.
Hotel stuff is very frendly
Very clean and comfortable room. Perfect location for a city trip (from my room I could see St Peter's cathedral very close). Excellent breakfast.
The hotel was in the old town and central to cafes, bars and restaurants. It was close to public transport and a lot of the local sites.
Excellent location right in the middle of the old town. Rooms were massive (twins) with a sofa,tv and fridge. Excellent continental breakfast No kettle in the room but i think i could of requested one not sure
Good beds, clean rooms, best location in Old Riga The breakfast is minimal, but why eat breakfast in your hotel if you are in the centre of town...
I was very impressed by the staff. All of them (though small in number) are absolute profs. Politeness and kindness to the guests. Eager to help. They helped me to get away from the city by train when almost there were no tickets (Iceland vulcan eruption). Free and fast Wi Fi. Very extravagant design and comfort rooms. The location is close to the Dome Square, in the heart of the old city and very accesible by the car from the river side. They call themself a SPA hotel, though you cannot really say it at all. They have only 2 small massage rooms, hammam and sauna (though sauna on the rooof level vith the city view). Like that almost all hotels can call themself a SPA hotel. The breakfast included is only the continental small version.
we had an excellent experience...this hotel is highly commendable...special mention for the restaurant and the friendliness of the personnel...very good bed...quiet...in the heart of the "old city"...do you need anything more?
The Hotel stuff is the best I've met. The location is excellent. I will stay only in this Hotel next my trip to Riga.
The Best hotel in our life! The best personal! They help us with everything! They did our little weekend unforgettable! Good Breakfast! Personal in Spa very nice and professional! Room (deluxe suite) was amazing!!! And again... the best staff! If you need great hotel in the centre of the Old Riga - don't think - just go to this hotel!
Very confortable room,friendly sevice
Perfect place for a romantic weekend and for sofisticated city travellers. Superb concierge service. Gourmet breakfast a la carte ( the only option) was great but might be a disadvantage for business travellers as it takes a while.
Very central location, walking distance from all interesting sites in Riga. Very friendly & competent staff. Hotel with historical character, yet fully modernized with nice Spa facilities.
Attractive decor, friendly staff and great breakfast in a good location Lack of advertised roof top spa. Taxi driver had trouble finding it so better directions required. Lack of bath in "bathroom" as on booking form
The staff was extremely helpful and accomodating. Very Family Friendly. The food was excellent as well. Overall amazing stay!
Amazing hotel with superb atmosphere. Very intimate and personal touch. First class service and staff. Everything exceeded our expectations. Highly recommended for a memorable visit.
Good size, clean, modern room. Very nice staff, good service. Nice location in the old city and in working distance to the Central station
Close proximity to historical areas. The fact that the old walls from original building were not hidden away. Food was excellent. Courteousness of staff. Absence of tea making facilities.
Flott beliggenhet i gamlebyen, kort avstand til ¨'alt'.
The location and service and food hard matress in the bed
old part of hotel is best as reconstruction noise from other rooms
A very friendly and helpful staff - both before and during our stay. A nice breakfast buffet, where you can have freshly made pancakes, omelets etc., if you wish so. The hotel itself felt very cozy and the rooms as well were nice. A very good location in the midst of the Old Town of Riga. It is very nice that there is an elevator, when you use crutches. When we unfortunately locked the key for one of the suitcases into the bag there was no help to find regarding a tool that could help break ud the lock. This was a very small thing, but at the time a bit frustrating that there was no tool box available at the hotel.
Quiet street. Great, central location. Comfortable bed. Nice en-suite. Friendly staff. Got exactly what I was expecting from the website. Confusion at the end as to what had and had not been paid for, but they accepted that I had already paid and took me at my word. Breakfast basic but adequate.
Good service, beautiful setting handy for old town
Staff was nice, breakfest the same I have booked dbl but I have received twin :((
central location rooms on front have bright lights outside,24hours of daylight,to hard to sleep
design, breakfast absence of pillows in our room, absence of slippers and dressing gown
Size of rooms, centrality, value for money, sauna in bedroom!
Good location. Nice hotel
Placement in the old Riga. Design. Staff benevolence. Breakfast. Laud music from the yard.
location Single rooms are too tiny, take double if available.
Cosy atmosphere, friendly staff, good breakfast, very good location of the hotel (In the Old Riga) The mattress on the bed could be more comfortable.
The hotel was very near to the center (old riga) and the rooms was non-smoking rooms. The room had a huge balcony and a lot of space. Breakfast was also good