Montigo Resorts, Somerset
Photos of Montigo Resorts, Somerset
Overview
Located less than a 20-minute stroll from Mendip Vale Railway Station, Bannatyne's Charlton House Spa Hotel features a Jacuzzi. Its premium amenities include a sauna and a fitness room.
Guests of the hotel are able to unwind with a range of relaxing spa treatments, including massages and facials. Welcoming and professional staff are available 24 hours a day.
There are 27 rooms at Bannatyne's Charlton House Spa Hotel, each offering all the essentials to ensure a comfortable stay. They are also equipped with a refrigerator and a hair dryer.
Guests staying at the hotel can enjoy a unique dining experience at the in-house restaurant, ideally located for those who want to stay nearby when looking to sit down to a meal.
Bannatyne's Charlton House Spa Hotel is within walking distance of Church of St Peter and St Paul. Wells Cathedral is also a short car ride away.
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Amenities at Montigo Resorts, Somerset
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Hypoallergenic
- Allergy-free room
- No smoking
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Bathrobe
- Private bathroom
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Pool and spa
- Spa and wellness center
- Massage
- Hot tub
- Sauna
General
- Family rooms
- Soundproof rooms
- Lockers
- Storage available
Parking and transportation
- Free parking
- Shuttle service
- Private parking
Outdoor
- Terrace/Patio
- Grill
- Garden
Media and entertainment
- Shared lounge/TV area
- DVD player
Laundry
- Iron and ironing board
- Pants press
Workspace
- Fax/photocopying
- Desk
Family friendly
- Kids meals
- Complimentary breakfast
Bedroom
- Wardrobe or closet
Things to do
- Board games/puzzles
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Montigo Resorts, Somerset
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the dining experience at the hotel?
You can enjoy a unique dining experience at the in-house restaurant, ideally located for those who want to stay nearby when looking to sit down to a meal. The breakfast is included and there are special diet menus available upon request.
How are the hotel's spa and wellness facilities?
The spa and wellness center offers a range of relaxing treatments, including massages and facials. Guests can also enjoy the hot tub, sauna, and steam room. However, some guests have mentioned that the spa facilities may need an upgrade.
What are the common concerns about the hotel's amenities?
Some guests have mentioned concerns about the hotel's Wi-Fi being temperamental, the need for an upgrade in the spa facilities, and the poor restaurant service and menu. Additionally, a few guests have noted that the hotel needs refurbishment and maintenance in both the rooms and public spaces.
How is the cleanliness of the hotel and its rooms?
The hotel is praised for its cleanliness, but some guests have mentioned specific areas that may need attention, such as tatty carpets and maintenance issues in the spa and public spaces.
What are the highlights of the hotel's customer service?
The staff are described as extremely friendly, attentive, and professional. Guests have highlighted the welcoming and helpful reception staff, as well as the friendly and accommodating personnel. However, a few guests have mentioned concerns about unhelpful staff and rude behavior.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of Spa Treatments
Guests appreciated the range of relaxing spa treatments available, including massages and facials. Consider booking a treatment to enhance your stay.
Consider Room Upgrades
Some guests noted that minor repairs were needed in the rooms. If available, consider upgrading to a higher room category for a more luxurious experience.
Check Nearby Attractions
The hotel is within walking distance of Church of St Peter and St Paul, and a short car ride away from Wells Cathedral. Take time to explore these nearby attractions during your stay.
Dining Tip
While some guests enjoyed the breakfast, others found the restaurant options limited. Consider exploring dining options in the nearby area for additional choices.
Pet-Friendly Accommodation
The hotel offers increased accessibility and allergy-free rooms, making it suitable for guests with specific needs. If traveling with pets, remember to inquire about the pet policy and any applicable charges.
Spa Facility Consideration
While the spa was praised for its facilities, some guests felt that it needed an upgrade. Manage your expectations regarding the spa facilities and consider this feedback when planning your visit.
Staff Friendliness
Numerous guests praised the friendly and attentive staff. Take advantage of their knowledge and recommendations to enhance your experience at the hotel.
Room Service Convenience
Guests appreciated the option to request room service via WhatsApp. Utilize this convenient feature for a more personalized and seamless experience during your stay.
Consider Transportation Options
The hotel offers an airport shuttle service, making it convenient for guests requiring transportation to and from the airport. Inquire about this service when making your travel arrangements.
Location
What's nearby
- Viaduct Quarry1.1 mi
- Windsor Hill Quarry1.8 mi
- Windsor Hill Marsh1.8 mi
- Moon's Hill Quarry2.7 mi
- Maesbury Castle3 mi
- Church of St John the Baptist3.1 mi
- Shatter Cave3.2 mi
- Balch Cave3.2 mi
- WL Cave3.2 mi
- Maesbury Railway Cutting3.3 mi
- Stoke Lane Slocker3.5 mi
- Cook's Wood Quarry3.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Montigo Resorts, Somerset
Low season | August |
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High season | September |
Average price (weekend night) | $317 |
When to book a room at Montigo Resorts, Somerset
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FAQs when booking at Montigo Resorts, Somerset
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Value for money | 7.3 |
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Distance to city center | 1.0 mi |
Nearest Airport | Bristol |
Distance to airport | 16.0 mi |