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The Palace of the Lost City at Sun City Resort
5 stars

The Palace of the Lost City at Sun City Resort

PO Box 308, Sun City Resort, North-West, South Africa
Sun City Resort, South Africa
See location+27 145 574 307
From
$263
Cheapest

rate per night

8.1
Very good
based on 1632 reviews
1,632 reviews

Photos of The Palace of the Lost City at Sun City Resort

Overview

Rating

The Palace Of The Lost City At Sun City Resort was created in 1992 and has been a popular destination in South Africa ever since. The property sits on an extinct volcanic location in the Pilanesberg Mountains and provides guests with a range of luxury amenities and services. This large 5-star property has 335 rooms. It is family-friendly and offers on-site parking, including valet parking, for an added fee.

The hotel and the rooms have décor that is reminiscent of the wild landscapes of Africa. Guests can choose from a range of rooms that feature amenities like free WiFi, room service, TV, minibars, private bathrooms, coffee and tea making facilities, daily housekeeping, a phone, desk, air conditioning, connecting rooms, turndown service, and a ceiling fan. In-room childcare is available for a surcharge.

In the mornings, from 6:30 AM to 11 AM, guests are offered a complimentary buffet breakfast. The property offers several on-site eateries including Crystal Court, The Grill Room, Plume, Tusk Bar & Lounge, and The Palace Pool Deck. The property has a swimming pool, lazy river, poolside bar, waterslide, a 24hr front desk, business center, dry cleaning/laundry service, and a porter. Free airport transportation is available, as well.

Guests who stay at the property will find nearby golf at Lost City Golf Course, and they can take excursions into the Pilanesberg National Park. The property is close to many areas to dine, as well, including Ocean Basket Sun City, The Brew Monkey, and Steers.

Rating
8.1
Very good
Based on 1,632 verified guest reviews

Latest deals for The Palace of the Lost City at Sun City Resort

Wed 5/21
Thu 5/22
Deluxe room
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Standard room
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Luxury room
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Superior room
1 king bed
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at The Palace of the Lost City at Sun City Resort

  • Private beach
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business center
  • Free toiletries
  • Child pool

Things to do

  • Beauty salon
  • Gift shop
  • Eco tourism
  • Casino
  • Game room
  • Golf
  • Pool table
  • Archery

Services and conveniences

  • ATM on-site
  • Business center
  • Currency exchange on-site
  • Room service
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Internet
  • Fan
  • Air-conditioned
  • Free toiletries

Dining

  • Restaurant
  • Bar/Lounge
  • Minibar
  • Coffee machine

Family friendly

  • Babysitting or child care
  • Playground
  • Child pool

Pool and spa

  • Sauna
  • Spa

Accessibility and suitability

  • Increased accessibility
  • Elevator

Outdoor

  • Private beach
  • Garden

Laundry

  • Laundry facilities
  • Laundry service

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness center
  • Tennis

Parking and transportation

  • Parking

Bathroom

  • Hairdryer

Workspace

  • Desk

General

  • Storage available

Reviews of The Palace of the Lost City at Sun City Resort

8.1
Very good
1632 verified ratings
Wonderful
747
Very good
277
Good
248
Okay
141
Fair
110
Mediocre
51
Poor
58

Summary of reviews

Guests say
Guests have expressed disappointment with the service and maintenance at the hotel, citing issues such as poor staff training, broken amenities, and a lack of attention to detail. However, many reviews highlight the hotel's luxurious atmosphere, spacious accommodations, and exceptional breakfast, suggesting that while there are significant areas for improvement, the hotel still offers a unique experience.
AI-Generated from customer reviews
Breakfast9.5 out of 10
Atmosphere9 out of 10
Room Size8.5 out of 10
Cleanliness2 out of 10
Value for Price1.5 out of 10
Service1 out of 10
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Location

PO Box 308, Sun City Resort, North-West

What's nearby

  • Lost City129 yd
  • Lost City Golf Course257 yd
  • Valley of Waves310 yd
  • The Waterworld Picnic Lawn0.8 mi
  • Kwena Crocodile Farm1.6 mi
  • Moruleng Stadium13.8 mi

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Palace of the Lost City at Sun City Resort

Low season

June

High season

December

Average price (weeknight)

$493

Average price (weekend night)

$431
Cheapest month to stay with an average 28% drop in price.
Most expensive month to stay with an average 63% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Palace of the Lost City at Sun City Resort

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Palace of the Lost City at Sun City Resort

  • If you’re after a cheap room at The Palace of the Lost City at Sun City Resort, then you should consider staying during the low season. The cheapest deals can generally be found in June and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Palace of the Lost City at Sun City Resort, plan to stay on a Saturday or Thursday. The most expensive day is usually Monday.
  • The cheapest price a room at The Palace of the Lost City at Sun City Resort was booked for on KAYAK in the last 2 weeks was $413, while the most expensive was $521.
  • How long should you stay at The Palace of the Lost City at Sun City Resort? KAYAK users usually book their rooms here for 3 days.
See more tips

FAQs when booking at The Palace of the Lost City at Sun City Resort

  • What amenities at the Palace of the Lost City at Sun City Resort are suitable for families?

    The Palace of the Lost City at Sun City Resort offers a wide range of amenities that cater specifically to families, making it an ideal location for a family vacation. Some of the amenities that are particularly suitable for families include babysitting services, a children's pool, a playground on site, and a children's club. The babysitting services are available at a surcharge for parents who want to enjoy some time alone while their children are well cared for by professional babysitters. The children's pool is a safe and fun place for kids to splash around and enjoy the water.

  • Why should couples stay at the Palace of the Lost City at Sun City Resort?

    There are several reasons why couples should consider staying at the Palace of the Lost City at Sun City Resort. The Palace of the Lost City has an excellent spa that offers a wide range of treatments, from facials to massages. Couples can enjoy a massage together using hot stones and essential oils, which is an excellent way to relax and unwind. In addition, the hotel is situated within a nature reserve, offering guests breathtaking views of the surrounding game reserve. Couples can take a walk in the reserve in the morning or evening, experiencing a truly serene and romantic environment.

  • What services can business travelers enjoy at the Palace of the Lost City at Sun City Resort?

    The Palace of the Lost City caters to the needs of business travelers with its world-class facilities, such as meeting rooms, conference center, and business center. The meeting rooms are equipped with state-of-the-art audiovisual equipment to ensure that presentations run smoothly. The conference center can accommodate large corporate events or exhibitions. The business center provides secretarial services, photocopying, faxing, and printing services for those who need to work while on the go.

  • What entertainment options are available at the Palace of the Lost City at Sun City Resort?

    Some of the entertainment options available at the Palace of the Lost City at Sun City Resort include a game room, a casino, and a nightclub. The game room has a wide range of games, from classic pinball machines to modern digital games. It is a perfect place to challenge your family and friends or just spend some time playing your favorite games. The casino is one of the main attractions at the resort, catering to those who want to experience the thrill of gambling.

  • What is the best room to stay in at the Palace of the Lost City at Sun City Resort?

    The Palace of the Lost City at Sun City Resort offers a variety of luxurious rooms and suites, but one of the best options for those looking for a premium experience is the superior suite. The superior suites are spacious and exquisitely furnished, featuring a large bedroom with a king-size bed and a separate lounge area with comfortable seating and a dining table. The suite also offers a private balcony or patio with stunning views of the gardens or pool area. In addition, the marble bathroom is fitted with a freestanding bath, walk-in rain shower, and double vanity, while the suite also includes a dressing room with ample wardrobe space.

  • Where is The Palace of the Lost City at Sun City Resort located?

    The Palace of the Lost City at Sun City Resort is located at PO Box 308, 0.5 miles from the center of Sun City Resort. Lost City is the closest landmark to The Palace of the Lost City at Sun City Resort.

  • When is check-in time and check-out time at The Palace of the Lost City at Sun City Resort?

    Check-in time is 2:00 PM and check-out time is 11:00 AM at The Palace of the Lost City at Sun City Resort.

  • Does The Palace of the Lost City at Sun City Resort offer free Wi-Fi?

    Yes, The Palace of the Lost City at Sun City Resort offers free Wi-Fi.

  • How far is The Palace of the Lost City at Sun City Resort from the airport?

    The Palace of the Lost City at Sun City Resort is 5.1 miles from Sun City Resort Pilansberg. The Palace of the Lost City at Sun City Resort is 66.3 miles from Johannesburg Lanseria.

  • Does The Palace of the Lost City at Sun City Resort have a pool?

    Yes, The Palace of the Lost City at Sun City Resort has a pool onsite.

  • How does KAYAK find such great The Palace of the Lost City at Sun City Resort hotel deals?

    KAYAK scours the web for all room deals available at The Palace of the Lost City at Sun City Resort in Sun City Resort and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Palace of the Lost City at Sun City Resort and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Palace of the Lost City at Sun City Resort.

See more FAQs

Nearby hotels and places to stay

5-star hotel
34% cheaperThe Cascades Hotel at Sun City Resort7.5 Good (1,234 reviews)0.6 miFitness center, Free Wi-Fi, Coffee machine$227+
4-star hotel
32% cheaperSoho Hotel & Casino at Sun City Resort7.3 Good (453 reviews)0.66 miFitness center, Restaurant, Room service$233+
3-star hotel
61% cheaperThe Cabanas Hotel at Sun City Resort7.7 Good (1,775 reviews)0.81 miPrivate beach, Fitness center, Restaurant$135+
2-star hotel
Cascades Hotel
0.44 miPrivate beach, Fitness center, Restaurant$387+
3-star hotel
61% cheaperThe Cabanas Hotel at Sun City Resort7.7 Good (1,775 reviews)0.81 miPrivate beach, Fitness center, Restaurant$135+
5-star hotel
34% cheaperThe Cascades Hotel at Sun City Resort7.5 Good (1,234 reviews)0.6 miFitness center, Free Wi-Fi, Coffee machine$227+
4-star hotel
32% cheaperSoho Hotel & Casino at Sun City Resort7.3 Good (453 reviews)0.66 miFitness center, Restaurant, Room service$233+
2-star hotel
Cascades Hotel
0.44 miPrivate beach, Fitness center, Restaurant$387+
3-star hotel
61% cheaperThe Cabanas Hotel at Sun City Resort7.7 Good (1,775 reviews)0.81 miPrivate beach, Fitness center, Restaurant$135+
5-star hotel
34% cheaperThe Cascades Hotel at Sun City Resort7.5 Good (1,234 reviews)0.6 miFitness center, Free Wi-Fi, Coffee machine$227+
4-star hotel
32% cheaperSoho Hotel & Casino at Sun City Resort7.3 Good (453 reviews)0.66 miFitness center, Restaurant, Room service$233+
2-star hotel
Cascades Hotel
0.44 miPrivate beach, Fitness center, Restaurant$387+

Good to know

Value for money

7.3

Distance to city center

0.5 mi