Midtown Residence Surabaya

The hotel offers a rooftop swimming pool, a business center, and a child pool for families.

Yes, the hotel provides free parking and valet parking for guests.

Guests have praised the great breakfast, clean rooms, and good restaurant food.

While some guests have mentioned maintenance issues, others have appreciated the spacious and clean rooms with great views.

The low season is in June, and the high season is in September, offering different experiences for visitors.

Opt for a room with a city view to enjoy a nice scenery, but be aware that rooms facing the highway may experience noise disturbances from traffic and ambulances.

Be mindful of potential noise disruptions from the nearby highway, especially if you are sensitive to sound, as ambulances and motorcycles passing by can be audible throughout the day and even louder during the midnight hours.

Ensure that the room you book includes all the amenities you require, such as a stove, microwave, and dining area, as some guests reported discrepancies in the availability of these items.

Some guests mentioned maintenance issues, such as an unusable rooftop swimming pool and loud calls to prayer from a nearby mosque, which may impact your stay.

Take advantage of the hotel's proximity to attractions like Mpu Tantular Museum, Surabaya Zoo, and Surabaya Town Square for convenient leisure activities.

Note that the mall connected to the hotel may have limited operating shops due to the economic effects of the pandemic, so manage your expectations accordingly.

Some guests reported cleanliness issues, including dirty blankets and sheets, as well as the presence of cockroaches in the rooms, so it's advisable to communicate any concerns with the hotel staff.

Keep in mind that the hotel is connected to a mall, which may result in noise disturbances, especially if the mall is hosting events or activities.

Make use of the hotel's amenities, such as the rooftop swimming pool and the fitness center, to enhance your stay and relaxation.

If you encounter any issues during your stay, don't hesitate to communicate with the friendly and helpful staff, who have been praised for their customer orientation.