Surabaya hotels

Surabaya hotels

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Surabaya, East Java, Indonesia
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Low season October
High season February
  Average price (weeknight): $49
  Average price (weekend night): $48

cheapest month to stay

50%

expected price decrease

most expensive time to stay

18%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

FAQs when booking a hotel in Surabaya

How much is a cheap hotel in Surabaya?
KAYAK users have found double rooms in Surabaya for as cheap as $7 in the last 3 days. The average price is $24.
How much is a hotel in Surabaya for tonight?
In the last 72 hours, users have found Surabaya hotels for tonight for as low as $7. Users have also found 3-star hotels from $7 and 4-star hotels from $22.
How much is a hotel in Surabaya for this weekend?
In the last 72 hours, users have found Surabaya hotels for this weekend for as low as $7 per night. Users have also found 3-star hotels from $7 and 4-star hotels from $24.
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Best Surabaya hotels

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JW Marriott Hotel Surabaya - Surabaya - Building
1
9.4 Excellent (9,572 reviews)
Overview Reviews
Surrounded by some of Indonesia's most celebrated attractions, JW Marriott Hotel Surabaya is a luxury haven in a vibrant travel destination. Experience 5-star accommodation in one of our 407 beautifully appointed rooms, including 145 twin bed rooms and 23 Apartments for extended stays. Stay in the heart of the city's bustling shopping and business district, just minutes from superb attractions, including Suramadu Bridge, the House of Sampoerna, Tugu Pahlawan monument and Sanggar Agung Temple. Indulge in delectable Japanese, Chinese, and Indonesian cuisines as well as the newest Steakhouse in our four distinctive restaurants. Celebrate and succeed in versatile meeting and event space with custom catering and expert planning. With ample self-parking space, health club facilities, an outdoor pool, 24-hour gym and massage treatment, JW Marriott Hotel Surabaya offers the perfect blend of comfort, relaxation, and style for your visit to Indonesia.
8.3 Excellent
Pros: Breakfast is good! Lots of choices.
10.0 Excellent
Pros: Services and room is ok. Breakfast swimming pool is also great.
Cons: None
10.0 Excellent
Pros: Value money , and great facilities and good breakfast
Cons: Nothing didnt like
10.0 Excellent
Pros: The staff are very friendly and helpful.
Cons: The bell service can be better if they pay attention on arrival guest without us calling them for service.
8.3 Excellent
Pros: Breakfast is great only need to keep refill when peak time
Cons: complementary drinking water too limited
Sheraton Surabaya Hotel & Towers - Surabaya - Building
2
9.3 Excellent (7,560 reviews)
Overview Reviews
Experience 5-star hospitality and luxury amenities at Sheraton Surabaya Hotel & Towers. Situated in the city center close to shopping, attractions, corporate offices and the convention center, our upscale hotel is a stylish destination for business and leisure travelers. Unwind in our well-appointed rooms with plush Sheraton Signature Sleep Beds, city views and marble baths filled with pampering products. Enjoy a host of welcoming amenities including tennis courts, golf putting range, restaurants, outdoor pool and full-service business center. Explore celebrated attractions, from cultural and religious monuments to world-class shopping. Host flawless meetings, weddings and social affairs in expansive function rooms with comprehensive AV technology, expert planners and custom catering. Punctuate a full day with a restorative massage or wellness treatment at our luxury spa. Discover a 5-star haven amid some of Indonesia's most legendary attractions at Sheraton Surabaya Hotel & Towers.
7.0 Good
Pros: Easily accessible to food shopping etc
Cons: During check-in was given smoking room even though I booked a non-smoking room their reason was they ran out of non-smoking room
10.0 Excellent
Pros: Staff was amazing , breakfast was great over all very good
10.0 Excellent
Pros: Very welcoming staff, very comfortable hotel, excellent facilities, shops etc all attached to the hotel. Beds were really comfortable, the range of foods for breakfast was vast and excellent quality.
Cons: Nothing to dislike.
7.0 Good
Pros: very good breakfast and service, Location is good
Cons: Facility is old
7.1 Good
Pros: Clean and great location
Cons: The breakfast was very expensive
10.0 Excellent
Pros: The location at the city center, and also close to the mall.
Four Points by Sheraton Surabaya - Surabaya - Building
3
9.3 Excellent (5,214 reviews)
Overview Reviews
Four Points by Sheraton Surabaya welcomes you to the shores of East Java, Indonesia with comfortable accommodation, modern amenities and award-winning service. Well-appointed rooms and suites offer everything you need to travel the way you like - from complimentary Wi-Fi and LED TVs with cable channels to our plush Four Comfort Bed, 24-hour room service and slippers in the bathroom. Elsewhere at the hotel, you can enjoy a great meal at Lime, our on-site restaurant, or sip a cup of coffee at the Lobby Lounge. Maintain your fitness in our 24-hour gym, or take a dip in the outdoor pool. Those planning events in Surabaya will appreciate our modern and adaptable venues, which include a ballroom and several conference rooms. In the mood to explore? In addition to being directly connected Tunjungan Plaza, the city's largest shopping and entertainment destination, we're a short distance from historic landmarks, children's activities and more. At Four Points by Sheraton Surabaya, you're in for a great stay.
9.2 Excellent
Pros: The lounge staff .. The concierge.. I rated their services aa excellent
Cons: The breakfast buffet variety could be improved
8.8 Excellent
Pros: The staffs were attentive and friendly
Cons: The check in was horrible..I booked the room a month in advance and even after 3:30 pm my room isn't ready...This happens everytime we stayed here...And we get a not so good room with no sound insulation for we can hear the traffics on the street level and we were on the 15th floor! Maybe is the guests in our original room were kicked out at 3 p.m then it might be a better room..And no thanls for giving us that roon for a long stay guests for we stayed there for one week..unacceptable...
10.0 Excellent
Pros: Atmosphere Location Staff
Cons: Nothing
Shangri-La Hotel Surabaya - Surabaya - Building
4
9.1 Excellent (10,382 reviews)
Overview Reviews
When you stay at Shangri-la Hotel Surabaya in Surabaya, you'll be in the business district, within a 10-minute drive of Royal Plaza Surabaya and Tunjungan Plaza. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 17255 square feet (1603 square meters), including a conference center. Free self parking is available onsite.
7.9 Good
Pros: What i like about 5 stars hotel always be the staffs and their attentive to serve us. This hotel has it and it was perfect experiences for me. They have a valet service, you can have this servie with one time payment to enjoy it for as long as you stay here. The bed was very comfy, the breakfast also amazing and the have many type of breakfast including vegan. The location not too faraway from airport and the city center. Like 20-30 Mins driving
Cons: This hotel looks old, the facilities looks wear off,. The carpet at level 10 where i stayed smells., they were trying to get rid of the smell but still there. The network service at our room kinda wongky, i have told the reception about this, the only spot where i can get a good network service were at the bathroom.
6.0 Good
Cons: The pillow case was smelly.
9.6 Excellent
Pros: Nice staff Good breakfast with fresh local fruit juice
8.3 Excellent
Pros: SMOKING ROOM BIG SCREEN TV LOBBY WITH SMOKING AREA
Cons: PRICE OF MENU too expensive, ROOM SERVICE, RESTAURANT, CAFE AT LOBBY too much
9.0 Excellent
Pros: 1. Good location, with easy access to the airport 2. Courteous staff 3. Good spread for breakfast and lunch buffet (restaurant Jamoo) 4. Good, comfortable room with all amenities
Cons: The check out process is usually long with just 2 staff at reception, with many guests waiting for check-in or check-out
10.0 Excellent
Pros: The brand
Cons: Nah
Vasa Hotel Surabaya - Surabaya - Building
5
9.1 Excellent (6,293 reviews)
Overview Reviews
One of the newest five-star hotels in West Surabaya, Vasa Hotel Surabaya is a haven of refined luxury and chic, modern sophistication. Perfectly located near the highway and only 30 minutes from SUB Airport, our hotel is within easy reach of the citys most prestigious corporations, attractions and upscale shopping, restaurants, and nightlife.A stunning showcase of contemporary design and luxury, the 388 rooms, suites and apartments offer a resplendent sanctuary in the heart of West Surabaya. Within each unit, elegant furnishings and curated artwork create a sense of private, residence-style sophistication. Each room is thoughtfully accented with superb amenities, plush bedding, a comfortable couch and large floor-to-ceiling windows. All accommodations offer more living space than standard rooms in Surabaya and are equally suitable for short- and long-term stays. Boasting first-class meetings rooms and personalised event planning and catering, Vasa Hotel Surabaya is the perfect location for business gatherings in West Surabaya. Combining the best in Indonesian cuisine with flavours from around the world, we offer an enticing array of restaurants. From a sumptuous buffet to an authentic Chinese restaurant, our skilled culinary team welcomes travellers to explore a variety of gastronomy crafted with only the finest and freshest ingredients. An innovative blend of business with pleasure, Vasa Hotel Surabaya will surpass your guests expectations of style, comfort and service.
9.2 Excellent
Pros: A very nice and spacious room hotel in surabaya. The breakfast was nice.
9.6 Excellent
Pros: Comfortable and clean
9.6 Excellent
Pros: Spacious room, comfy bed, breakfast
Cons: Bathroom shower
10.0 Excellent
Pros: Everything Perfect. Hotel is fine for western people. I like breakfast and the staff.
Cons: Nothing
5.0 Okay
Pros: Check in was very fast, room was available 3 hours prior regular check in time without charge.
Cons: On the carpet in our room was a very big dirty and smelly spot, looked like coffee or something else. We asked the staff toplesse clean it as it was huge, smelly and not acceptable. During our 5 day stay, the are not able to clean this up. In addition we continuously we had to ask the staff to remove the dirty towels as thy always let them lay on the chairs or floor. Also, we had every day just one set of towels in our room, no body recognize we are a couple and both of us need a towel. On 2 days we need to wait 10 minutes to get a seat in the breakfast area. Same happened to our friends traveling with us. We really need to call on a daily base to the reception and call the housekeeping due to a lot of complaints. The lobby bar is nice but often it was not possible to get a seat, as many people just sitting there and smoking without ordering drinks or foods. The Hotel Spa staff offering extra services during massage for 1 Million IDR ... this offer was really surprising in a high class hotel in a Muslim country. A day before we leave, they offered us to change the room, why not immediately ? The Manager promised a upgrade on next stay when I mentioned to write a review at booking.com . Things like this are not acceptable for a 4 or even 5 star hotel with high class standard. We had another reservation which we cancelled now due to the above. We made in the past always good experiences here but looks like something changed and this was definitely our last staff at the Vasa Hotel SURABAYA. There are too many nice high class hotels for similar prices to accept things like this.
8.3 Excellent
Pros: Overall, It was a very great stay. Great location, room was very clean and the king bed was huge and comfortable! smooth check in and check out process.
Cons: Staff weren't very attentive, security check wasn't very thorough. In-room dining took 40 minutes to deliver a bottle opener and a bucket of ice to the room. No one helped us with our luggage during check out transfer.
9.0 Excellent
Pros: Close to the toll way was the main reason for staying there
Cons: Nothing in particular
8.3 Excellent
Pros: Great rooms and service from the staff, extra large king size bed was like sleeping on a cloud and the cushions were super lux.
Cons: Food for room service was a little lack lustre for the price.
Swiss-belinn Tunjungan Surabaya - Surabaya - Bedroom
6
9.1 Excellent (4,640 reviews)
Overview Reviews
With a stay at Swiss-Belinn Tunjungan Surabaya in Surabaya, you'll be a 3-minute walk from Tunjungan Plaza and within a 5-minute drive of Grand City Surabaya. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
5.8 Okay
Cons: Breakfast area is too crowded, better food selection ,towel can be better(whiter/cleaner)
7.5 Good
Pros: Hotel location
Cons: Small area restaurant for breakfast
8.0 Excellent
Pros: Room is clean
Cons: Should have international spread for breakfast buffet
7.5 Good
Pros: It was convenient to stay there.
Cons: Breakfast was so so crowded. Not a great experience to start the working day. I found it difficult to adjust the room temperature to comfortable.
4.6 Okay
Pros: Staff were really friendly and couple of them always greeted us by our names.
Cons: We did not like... Breakfast: most of the items were left out cold even at 7 am, staff top up the food and allowed it to flow left and right of the chafing dish they then pick it up with bare hands and if some were "salvageable" they throw it back in, egg station were placed outside which was ok but table was completely dirty throughout the morning even the guy could have cleaned it when he has no order Room: if you got a room facing the Tunjungan Plaza side and you're a light sleeper then you're definitely in for sleepless nights - walls are paper thin, bedsheet had light yellow stains which we informed them but staff got housekeeping to just tidy up the room and did not changed the sheets, they claimed to be a eco-friendly hotel but our towels are changed every single time. Price: for a 3-star hotel, they are quite expensive where soft drinks/coffees are concerned - let alone alcoholic drinks Check-out process: there were some discrepancies to our bill so we asked for the receipts and the gentlemen who was helping us were pulling receipts and papers out from left and right of their counter and that took a long while - totally chaotic. Overall, we wished we had gone somewhere else. But if you're on a budget, this place would be ok for a couple of nights.
9.2 Excellent
Pros: The food was OK. There was very little fruit selection when I arrived for breakfast.
Cons: As above
7.9 Good
Pros: Location and room
Cons: Parking area Dining room, just right to the entrance and receptionist
Hotel Ciputra World Surabaya - Surabaya - Building
7
9.1 Excellent (3,488 reviews)
Overview Reviews
Located in Surabaya, Hotel Ciputra World Surabaya is connected to a shopping center, a 1-minute drive from Ciputra World Mall and 12 minutes from Ciputra Waterpark. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
8.0 Excellent
Pros: the breakfast was really nice, they offered wide varieties of local and international food and i love the swimming pool, very nice view of surabaya city lights at night.
Cons: they have this weird smell at the hotel room alley, it wasn't that disturbing but it would be really nice if they take care of it.
9.6 Excellent
Pros: Awesome hotel everything was perfect. Great breakfast with a perfect selections for everything if anything is missing the staff will make it.
Cons: Some seats and ashtrays at ground floor would be good when waiting for taxi.
10.0 Excellent
Pros: The location of this hotel is aware some. It is within the city center and has a direct connection to the Ciputra Worl Mall where you can find everything you need, incl. a great food court for lunch, dinner or snacks. The funny thing was entering the reception desk on the ground level and go then up to the eight floor to the check in. Never see something like this before :-) The rooms are big, really clean and comfortable. The bed was one of the best I ever find in a hotel, world class ! The breakfast fulfill every possible wish, warm European and Asian food, bread, fruits, juices, fresh Omelett or eggs and many more. No matter which wish you have, the staff will do everything to make it real for you, awesome. The Room Service is excellent and leave no room for any complaint - perfect at all ! The gym and pool area is really nice and comfortable to relax or do some sport. Overall, we will definitely come back here in he next year and can highly recommend this hotel !
Cons: There could be some seat and a ashtray outside the welcome area on the ground floor.
6.0 Good
Cons: Lift too slow and no bathtub
8.8 Excellent
Pros: Breakfast are delicious
Cons: The shower is not maintain well. It is leaking and some hole of the shower is clogged. A little confusing because the lobby is at the 8th floor. The room is not ready at check in time so they give us the room at the lower floor. The power outlet beside the bed is can't be used.
10.0 Excellent
Pros: Great value for a 5 stars, neat, clean, attention to details, all staff in every department are very well trained, friendly and professional
Cons: Nothing
7.1 Good
Pros: Breakfast spread was quite extensive and good. Location was next to Ciputra Mall. Currently the mall is filled with tenants but compared to the other malls I have been to around Surabaya the mall goers are relatively few. However, I saw an ad saying that their new wings would be open in 2020. Hopefully there will be more tenants and crowd in the future.
Cons: As I entered the floor that I was on (17th floor), I noticed that there is an unpleasant stench around the lobby area right up to the outside of the room. I also think that the housekeeping of the room could be further improved. When I entered the toilet in the room for the first time, I noticed that there was a pubic hair on the floor. Minor details but it is details like this that matters most of the time during the trip.
10.0 Excellent
Pros: Everything is nice excellent
Mercure Surabaya - Surabaya - Building
8
9.0 Excellent (13,057 reviews)
Overview Reviews
Mercure Surabaya is a mid-scale hotel located on the main route through Surabaya, business district, and tourist attractions such as the Tugu Pahlawan monument and the Surabaya Zoo. Ideal for business and leisure travel, with easy access to Gubeng railway station and Juanda airport, the hotel features 257 rooms including 19 suites, 3 restaurants, a coffee lounge, pool bar, 14 meeting rooms, a ballroom, swimming pool, gym, bicycle rental and spa.
7.9 Good
Pros: The staff members are helpful,especially the restaurant staff and manager are very friendly and warm.
Cons: When I booked the room, I asked the hotel to arrange my room with my the other two coworkers' next to one another. Although the hotel had promised me to do so, we didn't get our rooms next to one another. I don't think it is OK for the hotel failed to keep the promisewith us.
7.5 Good
Pros: My room was smell like a cigarette, but they were very helpful to accommodate my request to remove the smell from my room and they did a good work.
7.5 Good
Pros: Good and helpful staff. Quick check in, quiet room and clean.
Cons: Did not get any negative impression during my stay.
10.0 Excellent
Pros: Great hotel, great facilities and staff members gave me all the advise i needed. Vina was of great help at the front desk, as were both her male colleagues!
7.1 Good
Pros: Location & the interior design
Cons: I have to ask for re-cleaning after check in, because the floor is still full of dust and the sheet is not that clean and tidy
6.7 Good
Cons: cannot get two keycard for twin sharing room is under standard service
Overview Reviews
With a stay at Hotel Santika Premiere Gubeng - Surabaya in Surabaya (Gubeng), you'll be within a 5-minute drive of Grand City Surabaya and Tunjungan Plaza. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
7.9 Good
Pros: Spacious room and bed, good breakfast. Easy to reach and the hotel is surrounded by International and local cafe/ restaurant.
Cons: 32 inch Tv is too small for big size room, power outlet only available if unplug the table lamp. If have more than 2 gadget to charge, you need to unplug all the table light. The consequences your room becone dark.
8.3 Excellent
Pros: Good business hotel which offers as promised. Next to a big road, but windows are soundproofed. Huge breakfast choice. Walking distance to train station (15min walk). Very friendly staff.
7.5 Good
Cons: The room could have slightly bigger
7.5 Good
Pros: Food clean nice staff
Cons: Not enough power socket for charging phone and laptop
8.3 Excellent
Pros: Free Pick up from Trainstation Surabaya Turi. Free Drop off to Trainstation Surabaya Gubeng.
Cons: Not much choice for vegetarian at breakfast buffet. Heard strong music till midnight in our room 920.
8.8 Excellent
Pros: nice staffs. good location. comfort bed
Cons: the swimming pool is quite small
Harris Hotel & Conventions Gubeng - Surabaya - Building
10
9.0 Excellent (5,764 reviews)
Overview Reviews
Location This hotel is located in the heart of Surabaja. Facilities The hotel provides a transfer service, room service, a conference room and a business centre. Wireless internet access is provided in public areas. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park. Rooms Air conditioning ensures that rooms maintain comfortable temperatures. Guests are sure to get a good night's sleep in the double bed. A minibar is provided. Guests will also find a refrigerator included among the standard features. Equipped with a telephone, a TV and WiFi, the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a shower and a hairdryer. Sports/Entertainment Guests can enjoy a refreshing swim in the outdoor pool area. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna and massage treatments. Meals The dining area includes a restaurant and a café. A generous breakfast buffet guarantees a great start to the day.
10.0 Excellent
Pros: Colour scheme
Cons: Shower head not working
8.3 Excellent
Pros: Breakfast was good & tasty.
10.0 Excellent
Pros: The bed very comfy
Cons: Shampoo and soap should be better if refillable liquid.
Ts Suites Surabaya - Surabaya - Building
11
9.0 Excellent (783 reviews)
Overview Reviews
With a stay at TS Suites Surabaya in Surabaya (Wonokromo), you'll be steps from Surabaya Town Square and a 2-minute drive from Ciputra World Mall. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Surabaya? This hotel has facilities measuring 5942 square feet (552 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
10.0 Excellent
Pros: Breakfast out in the mall - very good and the best thing is, that you can have breakfast 24 hours per day, If you miss the buffet, choose from a a la carte menu - still included in the room rate - don't know about any other place that offers this and the other good thing is late check out, if need to be until 4 pm. All items in the mini bar also free.
Cons: all good, but if with a family no pool, that is the only thing
6.3 Good
Pros: Staff
Cons: Breakfast, cleanliness, facility
10.0 Excellent
Pros: Breakfast nice setting inside the mall in USA diner style. Authenticly done. Good buffet till 10 am. Because they offer all day breakfast after 10 am you choose from the menu.
Cons: A bit of a backdraw was no pool and no extra beds. We solved it with a bench mattress and they were very helpful providing extra sheets
9.6 Excellent
Pros: The rooms are big and the location is perfect. There are many restaurants, Bars, etc. Surabaya Town Square. No need to go anywhere by taxi
Cons: They only have the Rain shower. No shower head. Not even in the bath tup. The breakfast could be a bit more variety of food.
Best Western Papilio Hotel - Surabaya - Building
12
8.9 Excellent (6,271 reviews)
Overview Reviews
Modern, stylish and well-equipped, Best Western Papilio Hotel promises international comfort and cutting-edge facilities at an affordable price. Conveniently located in the southern part of Surabaya, Indonesia’s second largest city, the hotel is just 20 minutes’ drive from Juanda International Airport. The sleek tower features all rooms with floor-to-ceiling windows overlooking the city. Guests are offered the convenience of free Wi-Fi and working desks, and corporate travelers can take advantage of a business center and extensive meeting space with state-of-the-art technology. Unwind in the spa and fitness center, or enjoy a relaxing dip with stunning views at the outdoor pool. There is also a children’s pool for younger guests. Mouth-watering cuisine is served at the Mariposa Restaurant, and the lobby lounge is perfect for a daytime coffee or evening drink. For guests seeking a convenient, comfortable stay in contemporary surroundings, Best Western Papilio Hotel has it all.
7.5 Good
Pros: Breakfast is good. Rooms are nice.
Cons: 2 elevators for 35+ stairs, you better not be in a hurry. The restaurant is really bad, had poor re-heated pasta and not well cooked pizza. Laundry service slow because not performed by the hotel. Located on a really busy (trafic-wise) street. Pool: Very very limited amount of chairs to lay down. No beer at all in the hotel.
9.2 Excellent
Pros: Staff were very friendly and helpful
Cons: Lift took too long, had to wait over 10 mins on three occasions
9.2 Excellent
Pros: Very friendly personnel, good breakfast, nice swimmingpool
Cons: Not enough elevators, long waiting time
7.9 Good
Pros: Staff Courtesy. Clean room. Comfortable bed.
Cons: Lift broken first few days hence a longtime to reach room. No minimarket nearby. Room has No carpet.
4.6 Okay
Pros: nothing
Cons: the lift is not comfortable, make me wait for so long and full of people inside, cant breath
7.0 Good
Cons: The receptionist didn’t give or send the receipt or bill to me, which I really need, because it was business trip. Please send the receipt of my stay from 03, Nov to 05, Nov to email(936944971@qq.com). Please!

Best rooms in Surabaya

Overview Reviews
With a stay at Collection O 15 Taman Melati Merr Surabaya in Surabaya, you'll be within a 10-minute drive of Grand City Surabaya and Tunjungan Plaza. Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
4.6 Okay
Pros: Friendly staff
Cons: My balcony had cigarette butts on the floor and there was a safety pin on the shower floor, it hadn't been cleaned properly after the last guest. The hotel isn't complete, men were working around the pool so I didnt feel comfortable going as a woman on my own (which was the main reason I booked this hotel). I think the hotel should have explained this on their page as it is quite misleading.
7.0 Good
Pros: The place was actually comfy, they got a swimming pool and also a basket ball court. They also had a coffee shop next to the receptionist. The place is also near to some of the best places, The bed is comfy and they got a night lamp which is good too. The staffs are also extra helpful and they also had a gym if i remember correctly...it's
Cons: But the hygiene is questionable. My room got a wet bed marker, and also there's a lot of ants in the room idk why. Make sure to ask them to clean up the room extra, the entrance is a bit annoying since there's a construction, The bathroom is also really cramped tbh, and the water heater and shampoo deposit got jammed in the first night till i ask them to clean up my room the next day. The internet kinda sucked and the TV channels are limited to some local channels
9.2 Excellent
Pros: This place was a last moment booking for me in Surabaya, and definitly a very nice choise. The room is soo quit to sleep, soo clean and 1 of my best night sleeps in Indonesia. The people which have the warungs in the area are so sweet and kind.. It definitly a place to book.. You stay at the 30th floor,the view is amazing
Cons: Its a pretty new building, some taxi drivers could not find it. But new means clean and fine place
10.0 Excellent
Pros: My family feel comfort and enjoy
Cons: Drainase
10.0 Excellent
Pros: Clean and extra cool view
6.3 Good
Pros: Near campus
Cons: Noisy, when we stay it looks like still under construction during working hour its was so noisy but after that so quite
OYO 1330 Hotel Cahaya 3 - Surabaya - Building
2
8.9 Excellent (122 reviews)
Overview Reviews
With a stay at OYO 1330 Hotel Cahaya 3 in Surabaya (Waru), you'll be within a 15-minute drive of Royal Plaza Surabaya and Surabaya Town Square. Free self parking is available onsite.
9.6 Excellent
Pros: Cheap hotel and comfortable
7.0 Good
Pros: It is very near the airport, a cheap taxi ride can get you there. Good for a layover stay.
Cons: The room is a bit small, but overall it is fine.
10.0 Excellent
Pros: I like small and clean hotel which near airport
8.8 Excellent
Pros: Room was good, location is perfect
Cons: No soap, ac not cool
10.0 Excellent
Pros: I like the room, simple but nice
10.0 Excellent
Pros: Friendly staff and nice room
10.0 Excellent
Pros: Clean and confortable hotel
10.0 Excellent
Pros: Small and clean hotel
10.0 Excellent
Pros: Small and simple hotel but verry nice, comfort
10.0 Excellent
Pros: I like hospitality of the staff
RedDoorz @ Wiyung 3 - Surabaya - Building
3
9.5 Excellent (608 reviews)
Overview
With a stay at RedDoorz @ Wiyung 3 in Surabaya, you'll be within a 10-minute drive of Surabaya Town Square and Royal Plaza Surabaya.
Ikiru to Live - Surabaya - Building
4
8.6 Excellent (138 reviews)
Overview Reviews
With a stay at IKIRU to Live in Surabaya (Gubeng), you'll be within a 5-minute drive of Grand City Surabaya and Surabaya Town Square. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
10.0 Excellent
Pros: Very comfortable bed and room, and very clean! And breakfast is nice especially local asian food!
Cons: Got mosquito but i think is fine...
9.2 Excellent
Pros: Comfy n large bed
Cons: Everything is okay
9.2 Excellent
Pros: It was clean and we had all we needed - really good breakfast! I do recommend it to anyone.
Cons: Unfortunately the staff does not speak English very good and we don‘t speak Indonesian, so it made it sometimes difficult to talk.
10.0 Excellent
Pros: Location. Comfort. Value for money.
9.6 Excellent
Pros: Breakfast is excellent and the staff are very kind.
8.8 Excellent
Pros: Staffs are helpful. Room is very clean and comfortable as shown in the pictures. Will stay again if we get the chance.
Cons: Breakfast need to be improved especially the local cuisine. Surabaya is heaven for food, so breakfast should be better.
9.2 Excellent
Pros: Clean, comfortable. Pleasant staff. Good value.
10.0 Excellent
Pros: I can only give a 10 to this hostel... The owner is extremely nice and helpful, I arrived quite sick and she offered herself to drive me to the nearest doctor and even gave me a room with a private bathroom for the same price. Breakfast was good, the bed is supercomfortable and the place as a whole is really clean! Thank you so much for everything!! Highly recommended :)
6.7 Good
Pros: Staff really tried their best even though they spoke no English, were super friendly and finally arranged transportation for our early flight next morning. AC and shower were great, everything was very clean and comfy bed.
Cons: We choose this hotel because we read really good reviews about how helpful they were booking tours and giving info but when we got there... No one was able to speak English, we barely understood each other using google and even one of the costumers had to help us, they kept saying the owner wasn’t there, he was the one supposed to speak English. The room was on main floor with no windows to the street and quite noisy because of the rest of costumers hanging around the lobby. A bit overpriced for the location and the language barrier.

Best Surabaya hotels near World Trade Centre

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Hotel Bumi Surabaya - Surabaya - Building
1
9.3 Excellent (5,355 reviews)
Overview Reviews
With a stay at Bumi Surabaya City Resort in Surabaya, you'll be within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
8.8 Excellent
Pros: staf was very helpfull during check in, the garden is fantastic, food selection and breakfast was really great.
Cons: Bathtub is not working, we got only one towel and one tooth brush in room. The cold and hot water in wastafel is not balance.
8.8 Excellent
Pros: Superb ambience, lovely staffs. Excellent breakfast at Taman Sari, couldn't resist the Nasi Goreng Kampung. The room was comfortable as always .. and just at the right location, city center nearby good coffee places.
Cons: The amenities .. got only 1 bath towel and 1 face towel for a double stay. Needed to ask the housekeeping for more towels. Then during my stay, the only 1 face towel that I got never got changed. A bit disappointed because I really love staying at this place everytime I visited Surabaya.
9.6 Excellent
Pros: Big room with big window, reliable internet speed, yummy breakfast in an open air garden
Cons: Water leaking from above near toilet. For some reasons, I only get one set of towel, toothbrush etc. But the staff sorted this out quickly as soon as I called them.
7.9 Good
Pros: The staff are super friendly and helpful, the hotel area is huge with a lot of greens. The room is large with best views.
Cons: The lights are a bit dimmed and some areas are dark which kind of little bit spooky. The room is just little bit outdated and maybe better to have some lights/bulbs on the top of bedroom area because the room is little bit dark.
Overview Reviews
Rich in history, Hotel Majapahit Surabaya is a national landmark resort, a source of national pride and history that blends romance and elegance, featuring classic architecture and manicured gardens. Ideal for business and leisure travel, with easy access to business district and the biggest malls and conference centers, the hotel features 143 rooms, 2 restaurants, a lobby lounge and a bar, 8 meeting rooms, a ballroom, swimming pool, Jacuzzi, gym, and spa.
10.0 Excellent
Pros: I loved the architecture. The history of the hotel. The overall experience I had was just amazing.
10.0 Excellent
Pros: Food and hospitality
Cons: The water tap smell iron but overall is good
10.0 Excellent
Pros: The hotel Is beautiful. The pool is bigger than it looked in photos and there are nice gardens. Unusual for a city hotel.
Cons: The staff on reception spoke very little English.
10.0 Excellent
Pros: Warm Welcome by staff, good facilities, close to shopping mall, last but not least - impressive heritage!
9.0 Excellent
Pros: It was an old style traditional colonial hotel unlike the usual typically modern ones .It had real character and although the rooms were old fashioned including the furniture they were big enough to live in and very indiviual.
Cons: No complaints.
10.0 Excellent
Pros: Spacious, unique guestrooms. Great location. Historical landmark. Original interior style! Beautiful garden, exotic plants. Friendly, warm and welcoming staff. Relaxing pool and spa. Homy, private breakfast restaurant with pleasant atmosphere.
Cons: I would stay again in this beautiful hotel with its friendly staff. Next time I would appreciate some well prepared trip options to Mount Bromo with a good value for money (trip with a private taxi driver).
8.8 Excellent
Pros: I like the atmosphere, the nice room, very good breakfast and i like the whole building.
Cons: I didn.t like as in the most hotels the toeels and also not like the coffeefacilities, it would be nice have espressomachine.
9.2 Excellent
Pros: The historic environment
Surabaya Suites Hotel - Surabaya - Pool
3
8.6 Excellent (5,718 reviews)
Overview Reviews
A stay at Surabaya Suites Hotel places you in the heart of Surabaya, within a 15-minute walk of Grand City Surabaya and Tunjungan Plaza. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 1292 square feet (120 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
8.3 Excellent
Pros: The service was outstanding. A staff was buying satay in the same street food vendor and when she had to move to another point to sell, this staff offered to deliver the satay to my room. He even brought plate and cutlery as well. Another occasion, my friend wanted to use the hair dryer but seemed like it didn't function well. She called operator about it and within minutes someone came to check on it. I stayed in other 4-stars hotels and sometimes I had to call the operator a couple of times before they sent someone.
Cons: The pool located quite a walk from the hotel. I didn't mind, but it was like public pool D:
7.9 Good
Pros: staffs were amazing, location is very strategic, rooms are very big and cheap
Cons: shower was broken, breakfast quality were below standard, hotel looks old
4.6 Okay
Pros: Only the location
Cons: Old fashioned hotel... pictures showing new facility but the real are totally different
8.8 Excellent
Pros: The restaurant and the bar were very good, there were also live music. The room was big and clean. The bed was relly confortable. The staff was polite and nice.
9.2 Excellent
Pros: Location was great, within walking distance to Grand city convention center. A local swimming pool and Gym is next door. A welcome drink is nice. The design is open and spacious. All rooms are suite.
Cons: Facility is a bit old.
10.0 Excellent
Pros: All other perfect
Cons: Little dark lights in the rooms .
Garden Palace Hotel Surabaya - Surabaya - Building
4
8.5 Excellent (5,637 reviews)
Overview Reviews
With a stay at Garden Palace Hotel Surabaya in Surabaya, you'll be within a 15-minute walk of Tunjungan Plaza and Grand City Surabaya. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Surabaya? This hotel has facilities measuring 8608 square feet (800 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
10.0 Excellent
Pros: Service and hospitality
Cons: Improve and try to re paint and touch up the facade in and outer walls
10.0 Excellent
Pros: all the staff were friendly... especially their staff mrs. aini at coffee house and their general manager mr. Nazri.. thanks for the hospitality.
10.0 Excellent
Pros: location near Malioboro
7.5 Good
Pros: Great location & staffs are all very helpful and friendly.
Cons: The facility needs a bit upgrade.
9.4 Excellent
Pros: friendly and helpful staffs with speedy services Great breakfast location of the hotel is close by central of the city. quiet, privacy and comfortable
Cons: nearby construction site parking space and its regulation