Tepoztlan/Casa Tepoztlan

Guests have praised the comfortable beds at Casa Tepoztlán, ensuring a good night's sleep and a relaxing stay.

While the hotel offers free parking, some guests have mentioned that it is located outside the property, which may require carrying luggage a short distance.

Guests have appreciated the complimentary breakfast and the quality of the food at Casa Tepoztlán, making it a delightful part of their stay.

Guests have highlighted the cleanliness of the facilities at Casa Tepoztlán, although a few have mentioned concerns about the pool's cleanliness.

Guests have praised the friendly staff and the pet-friendly environment at Casa Tepoztlán, making it a welcoming and enjoyable experience for visitors.

Some guests mentioned that rooms with large windows offer beautiful views of the gardens and mountains, while others highlighted the spaciousness and breathtaking mountain views from the suites.

Several guests reported noise issues, particularly related to barking dogs and neighborhood noise. Consider this if you are sensitive to noise disturbances.

A few guests noted that the rooms were cold and damp, and there were complaints about the lack of hot water in the shower. It may be wise to inquire about room temperature and hot water availability before booking.

The hotel does not have parking inside, so guests have to carry their luggage from outside. Keep this in mind when planning your arrival.

If you are a pet owner, this hotel is described as a perfect place for pet owners, offering a pet-friendly environment.

Some guests mentioned that the pool wasn't clean, so if access to a clean pool is important to you, it's advisable to check on its current condition.

Many guests appreciated the facilities and breakfast, as well as the friendly staff.

A guest mentioned noise from the road in the morning, so if you are sensitive to traffic noise, this is something to consider.

A guest mentioned that the hotel needs renovation, and there were issues with the room access keys. This is something to keep in mind if you prefer modern amenities.

One guest appreciated the heating system in the swimming pool, so if you plan to use the pool, it's good to know that this facility is available.