MEX

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— MEX
May 20 — May 271
Round-trip
1 adult
Economy
0 bags
From?
To?
Fri 5/20
Fri 5/27

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Good to know

Low season

August

High season

December

Cheapest flight

$41

Average price round-trip

$404

Good deal round-trip

$181

Good deal one-way

$59
Best time to beat the crowds with an average 5% drop in price.
Most popular time to fly with an average 19% increase in price.
Flight from Dallas/Fort Worth to Mexico City Benito Juarez
(avg. price over the last 2 weeks)
or less
or less

When to book flights to Benito Juarez

Estimated round-trip price
Average price per month
Flight prices as travel date approaches

Top tips for finding cheap flights to Mexico City

  • Looking for cheap airfare to Mexico City? 25% of our users found tickets to Mexico City for the following prices or less: From Houston George Bush Intcntl $103 one-way - $148 round-trip, from Miami $145 one-way - $167 round-trip, from Los Angeles $122 one-way - $193 round-trip
  • Book at least 4 weeks before departure in order to get a below-average price.
  • High season is considered to be January, November and December. The cheapest month to fly from United States is August.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Mexico City flight deals.
  • If you’re booking flights to Mexico City, you will want to fly into the Mexico City International Airport which is officially know as Benito Juárez International Airport. Benito Juárez International Airport is Mexico’s and Latin America’s largest and busiest airport, located about four miles from Downtown Mexico City.
  • Mexico City International Airport has two terminals which are connected by Airtrain monorail. There are also several shuttle buses that travel between the two terminals. Moving between the two terminals by the monorail system will take you about seven minutes.
  • You can get from Benito Juárez International Airport to your hotel or various attractions several different ways. Your options include a bus, metrobus, metro, taxis and car rental. One of the easiest public transport options is the metrobus, which connects the airport to central Mexico City directly.
  • When choosing a taxi from Mexico City International Airport, ensure you use an authorized service. Authorized taxis are located at the International and Domestic entrances to Terminals 1 and 2. Tickets are sold near the arrival gates and rates are visible for you to see in advance.

FAQs - booking Mexico City flights

Top 5 airlines flying to Mexico City Benito Juarez

Scores according to KAYAK customer reviews
7.9
AviancaOverall score based on 13612 reviews
8.0Boarding
8.0Comfort
8.2Crew
7.8Entertainment
7.4Food
Airline reviews
Pros: "No hay variedad en el entretenimiento."
Read more about Avianca
Pros: "No hay variedad en el entretenimiento."
Pros: "The personal at counter very helpful."
Cons: "Some information on website is unknown for call center people, like issues dealing with disabled people."
Pros: "Check-in was fast"
Cons: "Food"
Pros: "Friendly crew"
Cons: "Boarding was from front to back and soooooo slow. The connection in Bogotá was impossible since it took almost 2 hours to go through immigration. What a nightmare. After missing our connection, the Avianca Special Services associate wasn’t rude and non-communicative, and preferred to text her friends instead of attending to us."
Cons: "Excellent"
Pros: "Everything I liked"
Pros: "Excelente atención del personal de vuelo. Gracias."
Cons: "La comida. Gracias."
Pros: "Cada ves que viajo en Avianca , estoy viendo y sintiendo un detrimento en la atención así como en la comodidad de los aviones. Viaje de Washington a Bogotá en busines, y la incomodidad de el avión es desesperante. Q pasa AVIANCA? Acaso se va a acabar nuestra empresa colombiana q ha sido el org"
Cons: "More new movies."
Pros: "La atención"
Pros: "Flight was good as well as service at the airplane, DC to Bogota"
Cons: "Everything ok"
Pros: "The good attention of the flight attendants"
Cons: "The price."
Pros: "I did not like anything about the flight"
Cons: "The service was the worst and they did not let us know that we were going to be late i had to run to my gate cuz I was worried i when back to be in inmigrantion and it took long and the gate."
Cons: "The arrival to bogota was a caos. We waited 2 hours to get immigration..."
Pros: "Only the price of the ticket."
Cons: "Lady at check in didn't provide proper "tag" for stroller. No consideration while traveling with kids, I was accepted to board with the last group."
Pros: "Airline, crew and nice landing (the pilot)"
Cons: "Boarding is crazy. People don’t respet the group order"
Cons: "The Kayak/ Avianca site does not allow one to input TSA Pre info. Although I had printed myh boarding pass online ahead of time, i had to wait in a long long line at the check in counter to get an updated boarding pass with TSA Pre on it. Not happy!"
Pros: "Delayed my trip 10 hours"
Pros: "Excellent seating, entertainment, and service."
Cons: "They cancel my fight woñithout notice"
Pros: "Excelent service, flight attendants are very professional"
Cons: "Avianca did not want to respect my ticket and put on standby my seating"
Cons: "Seat was ahead of the emergency row so it didn’t recline. Was super uncomfortable and it would have been nice to get a heads up that the seats wouldn’t go down."
Cons: "The flight was delayed for more than an hour at Dulles. When we arrived in Bogota, at 9:40 we had time to catch the connecting flight to Montevideo which was scheduled to leave at 10:20pm.... but instead we stayed in the tarmac without moving for over 45 minutes. There were over 30 passengers that were to take that connecting flight, so the airline had plenty of reasons to wait for us. Instead the airline, AVIANCA, chose to leave all of us stranded in Bogota for 24 hours. We will have all type of problems because of this we had hotel reservations as well as car rental reservations that may be lost because we didn't showed up. By the way according to one of the passengers whose husband travelled on the same flight the day before. The same thing happened to him 1 day earlier."
Pros: "I loved the in flight entertainment that reminded me of JetBlue."
Cons: "Seats were pretty uncomfortable on both flights for such a duration... The layover/transfer in Bogota was chaotic, and rushed. My luggage did not make it to the final destination, so I am here with none of my belongings :("
Pros: "All. Comfort of the plane. All was on time. Entertainment"
Cons: "No dislikes"
Pros: "Crew very good price was good"
Cons: "After landing in Colombia(in transit) we wait for over an hour in the plane, finishing our trip in the cargo area, then we have to run to take our conection."
Pros: "Overall this is one of the best airlines I often travel with. Their cost is economic compared to the other airlines flying and their customer service attention is one of the best. They always have food and drinks available to people and obviously have a priority when it comes to children. Their seats in economy are somewhat spacious and international flights always have good entertainment with their touch screen. You can listen to music, watch movies and even TV shows without any extra cost."
Pros: "Flight on time"
Cons: "Easy boarding"
Pros: "Can't beat all the free amenities this airline offers that the big brand airlines charge for."
Pros: "Flight attendants were great!"
Pros: "The counter officer was great, the service inside the airplane was amazing. Overall a great flight. I love how Kayak send you reminders about the flight status and anything related"
Pros: "Everything! Service, staff, food, amenities"
Pros: "Excellent service."
Cons: "The food was not good."
Pros: "The service is great."
Cons: "There are no vegetarian options on flight."
Cons: "The Service of The tripulation they didnt give US a greeting at The begining of The flights not even at The end of The fligth it was my first flight in avianca and The last because i never met The captian he never intruduced him self"
Pros: "Not much"
Cons: "More than half an hour delayed and when I arrived to Mex my baggage was still in Bog. We had a scare during landing also but i dobt think is the airline fault."
Pros: "Food was good for complimentory airplane food, free movies TV was great!"
Cons: "Plane was extremely hot for the entire trip!"
Pros: "Great trip. Boarding was efficient. Small plan for a long trip. Seat was comfortable, but on an A319 for a 5 hour trip is stretching it. Either way the crew was great and the service was good."
Pros: "There was nothing exceptional on Avianca's service on this service, which as operated by United Airlines."
Cons: "My checked bag was misplaced and never made it to my destination. It has been over 24 hrs and I haven't been able to get any information on it."
Cons: "La aerolínea muy bien , pero en el aeropuerto el dorado la atención de todos los funcionarios es PESIMA"
Pros: "The plane did not crash"
Cons: "We got there an hour and a half before the plane took off and they refuse to check my luggage for the return trip home I had to have the luggage shipped through a company almost cost me $1,000"
Pros: "el vuelo fue exelente un avion grande y muy avansado"
Cons: "si me gusto mucho"
Cons: "space for lugage stow in bussiness cabin"
Pros: "nothing"
Cons: "Flight got cancelled, had to wait 3 hours to get my flight redirected to LAX instead of Tijuana, had to rent a car from LAX and drive down to San Diego"
Pros: "The trip in general was great!"
Cons: "Getting the bags too way too long ; after a long flight, will be nice to get out of the airport faster."
Pros: "the service was wonderful, Delia is very kind and pasionate for service."
Cons: "everithing was ok"
Pros: "Everything, on time. Attendance flight customer service"
Cons: "No comments"
Cons: "There was a large couple that boarded the plane at the last moment, the flight attendant escorted them to their seats which was right next to me. I got up so they could sit down and they covered half of my seat. The flight attendant saw this but still told me to sit back down. I tried to explain to him that the lady was sitting on top of my seatbelt and halfway on my seat. I was told again to sit down. Trying not to cause a problem I just tried to sit down. My entire right side was in Constant contact with her entire left side of her body. Once we got started taxing the flight attendant walk by I stopped him and explain to him there's no way I could do the entire flight sitting like this. Luckily there was an extra seat that he was able to move me too. My issue is I do not understand how this was not prevented so that it would not be an issue. There were plenty of seats available they could have told her and her husband who were both very large they had to buy two seats. Or there was business-class seats available that they could've been put in."

Ross, the flight attendant. Won't fly another w his working it.

Pros: "yes"
Pros: "Everyone was perfect...!!!"
Cons: "We need a real meal, we appreciate the snacks but real meal is necessary."
Cons: "Despite the fact that I fell skiing and broke my elbow, requiring surgery, for which I sent a copy of the medical procedures, Aeromexico was the ONLY part of my trip, other flights and hotels, that refused to offer me a change of date option. Terrible customer service."
Cons: "Every time I fly from Brazil to USA and back I always can carry to luggage of 23kg in American Airlines but this company only allows 1 luggage and they charge me 90 dollars for the second one that’s bad"
Cons: "No hubo comida suficiente"
Pros: "confortable and good service."
Cons: "More food more room - but hey that’s what we always want"
Cons: "Everything"
Pros: "Crew was amazing"
Cons: "Gave the option to chose seat"
Cons: "A late flight due to a mechanical problem. Missed connection and Delta was of little help."
Cons: "Very bad service, airline unrespectfull, discortesy"
Pros: "Great and faster"
Pros: "The flight was on time at departure and 30 minutes on arrival."
Cons: "Since I got a good deal on the ticket, my boarding zone was “Basic”. That kind of sucked, but I still could fit bag in the airplane so it all worked out"
Pros: "Overall ok."
Cons: "Cabin was freezing."
Pros: "Fast easy on time"
Pros: "Everything"
Cons: "Nothing"
Cons: "Very uncomfortable seating"
Pros: "La puntualidad"
Cons: "Todo fue perfecto"
Pros: "Food service was good."
Cons: "The the audio stopped workin halfway through the flight."
Pros: "Flight was ok."
Cons: "Soggy bun sandwich prepackaged with mayo that was not up my standards. Broken video screen meant no entertainment other than the book I brought."
Pros: "Flight attendants were great"
Cons: "We were moved to the Exit row, but the woman at the ticket desk said that the seats reclined...BUT they did not!! So, that was a bummer!"
Pros: "the service, on time departure, early arrival, FOOD at no cost"
Cons: "nothing...everything was great"
Pros: "Great service."
Cons: "No power outlets. No WiFi. Limited movie selection."
Pros: "Good i like i could watch movies from my phone"
Cons: "Not sure"
Pros: "Overall experience was great, landing, crew, snacks, movie selections it all was great"
Pros: "A great flight overall. Delta provided a lot of entertainment options. Flight attendants were very friendly."
Cons: "I don’t like that we had to pay for our checked bag."
Cons: "Delta staff is not too friendly"
Pros: "Easy transition from one gate to the next.."
Cons: "The food was not fut for human consumption and the servers did not care"
Pros: "The flight was good, Boarding was smooth and fast"
Cons: "I asked one of the crew members to help me to get a better seat as I was very tired and wanted to sleep better during the flight and he didnt pay attention to me. I realized there were emthy seats available during the flight"
Pros: "Being able to watch movies"
Pros: "Seat was upgraded."
Pros: "Not much"
Cons: "No leg space whatsoever. I'm 6'8 and am being told to keep my legs in while it is near impossible or I'm eating my legs. I became so uncomfortable I became nauseous. Anyone above 6'4 is having a rough flight."
Pros: ":("
Cons: "Bad food"
Pros: "The service was exelente"
Pros: "Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip."
Cons: "Confusion over my boarding pass at the Delta terminal in Detroit."
Cons: "My registered luggage was sent LAX->MDE and i had a short change in MEX. Running out of the LAX->MEX plane, the crew the said: "don't forget to pick up your luggage".. and then all went pairshaped. One member of MEX staff claimed the baggage is going directly to destination, another said that it won't and i need to pick it up myself and do god knows what with it. LAX->MEX flight delayed by 30mins, 1hr change time. Everybody relaxed just me loosing all my boozy contraband as i had no choice but to put my registered luggage thru security."
Pros: "In some Delta flights that I had in the past the plane was just ok, not bad, not good. But this plane ATL-MEX was great, very nice and conformable plane, it looks and feels excellent!"
Pros: "Tudo conforme esperado em um voo da Delta."
Cons: "Nada a reclamar."
Pros: "Service"
Pros: "They hade entertainment"
Cons: "No food"
Pros: "Nothing"
Cons: "In between Delta and Aeromexico changed my flight and made me travel more than 24 hours. In addition, I was traveling with a suitcase and nobody was able to pick it up for me. Layover time was 6 hours originally. Service from Aeromexico at JFK is the worst"
Pros: "NA"
Cons: "I did not receive acknowledgment that I had cancelled the flight... and I still received 'updates' to give uncertainty to the status."
Cons: "I has nothing to do with the flight it self! The original fight was cancelled from Minneapolis to Atlanta (with no notice) I found this out by calling!! I was told a confirmation of a new flight was going to be email once the request from the support had been approved (the email confirmation was never received). I was also instructed multiple times to not show at the airport unless I had receive the confirmation. I was up most of the night waiting for this confirmation that never came!! I received an email this morning letting me know the fight from ALT to Mexico had been delay!! When I opened it to view the itinerary it showed she had been booked for the am fight at 6:30 am! after spending another hour and 35 minutes on the phone your support team could not find a fight until Dec.21!! Not to mention the accepted they had problems with their email system and phones, but asked why didn't I called,mmm I was on the phone for the 3rd time!!!! I am very, very disappointed!! Not a discount was offer or a fight the next day even when I was checking an flights were available!!! Here is the other part,,Rosa came all the way from Mexico to care for her ill sister for the last 2 1/2 months, all she asked was to be able to be back home for the holidays!! Your team insisted on scheduling a flight for next week or a full refund!! This was not a money matter!! It's about getting some one home for the Holidays who has helped a ill person during the most vulnerable time in her life!!"
Cons: "Sandwich for dinner"
Pros: "Arriving to the destination"
Pros: "Comfortable seats"
Pros: "Flight on time"
Pros: "Crew were courteous and overall everything was systematic."
Cons: "I had to pay for my single piece of luggage AND for alcoholic drinks. That doesn't feel right."
Pros: "Nothing"
Cons: "The staff"

The plane never took off.

Cons: "An extra food option could have been better. Very nice flight overall"
Pros: "The crew was nice for the most part"
Cons: "I was told I HAD to pick up my bag at the Mexico City layover, which turned out to not be true. Because I was told by 2 different people AND the flight announcement that I had to, it caused a lot of undue stress when I waited for my bag and it never showed up, because it was being sent all the way to Merida, my final destination. I thought my bag was lost, and I was scared flying to another country by myself, so it would have really helped my trip if they understood to tell me to look on my baggage receipt what city it said on there."
Pros: "The service was great!"
Cons: "The flight got delayed 5h. This is my only complain."
Pros: "Everything! A little long flight but everything great!"
Pros: "Amazing crew"
Cons: "Uncomfortable seats"
Pros: "The extras that I was not used to anymore, like a snack and movies. Also punctuality."
Cons: "Checkin early to get assigned better seats. Our fare did not allow us to select our seats but we were assigned seats next to each other."
Cons: "NA"
Pros: "Lots of free entertainment options. Easy USB locations where you can charge your phone. Somehow got called to cut line and board right away. They provided food (though had I known, I would have ordered vegetarian)."
Cons: "Some turbulence"
Cons: "The flight attendants they have attitude really bad I think u guys should check your employees."
Pros: "Very good service,ver y servicial,and excellent pilots,"
Cons: "on the flight Bogotá-Mexico, in business, they offer for diner a sándwich and fried potatoes. The liquor quality was very por. on thr flight back, one of our suitcases was broken and the padlock was stoled"
Pros: "The only thing I liked was that the airplane seats in both airplanes were comfortable."
Cons: "Their system says one thing but in the airport they charge you otherwise. I had purchased my ticket with 2 checked bags allowance only to go to the airport and pay 235 because apparently I didn't!. And I had called not once but SEVERAL times to confirm that I had that 2 checked bags allowance. Furthermore, they told me I would have to wait for my bags and transfer them to the connection band, but guess what? I waited an entire hour for my bags only to be told my an airport employee not even a Aeromexico one, that most likely my bags already went to their destiny. My flight was in 1 hour from then and I almost lost it thanks to them giving incorrect information to their customers."
Pros: "I would like to have direct flight to Mexico city, it will be a plus."
Pros: "Customer service"
Cons: "The $40.00 charge for each suitcase for both flights. Luggage charge was $120.00 Dlls. So perhaps a ticket that already has a luggage allowance and better seats is preferable."
Pros: "Include meals"
Cons: "Arriving at Mexico city airport there were lack of communication for the connecting flight. We had to go from one end to the other of the terminal."
Cons: "Next time I will like window seat please"
Pros: "Good"
Pros: "The cabin crew on this flight were courteous, friendly and professional."
Cons: "The baggage claim at arrival was horribly late- for a bag with priority tag I waited 55 mins to pick it up! Rediculous"
Pros: "She was not interested at all in providing a good service, rude with older people, not a smile at all during the flight. In the connexion from Mexico city to Santiago the flight attendances were very nice, but I don't understand why you keep in the job someone that is not in the mood for working excellent"
Pros: "Everyone was so nice"
Cons: "Nada"
Pros: "It was a very good fare in terms of biz class"
Cons: "Food was terrible . Drink selections terrible, bathroom dirty , service was not good at all"
Pros: "Inflight entertainment seat comfort was good"
Cons: "They came only one time at the beginning of the flight with drinks and only offered peanuts. Since it was an overnight flight they should have offered coffee and tea in the morning."
Pros: "Good service. Nice to have a meal and drinks for still a relatively short flight. Seats were more spacious than I was expecting."
Cons: "Flights were delayed."
Cons: "I believe Aero Mexico had four flights going from LAX to Mex City in the matter of two hours when we arrived so the line to check in was huge. Not a big deal until the staff began pulling people from the back of the line to check in for flights that left at the same time as ours, which put us on a time crunch to get to our gate on time. Once we arrived at the gate, there was no indication that our flight had been delayed and no announcement regarding its status. We simply had to wait and wait, then we finally took off an hour late. The staff on board the plane was less than helpful in getting our customs paperwork to us as well. Not a great experience."
Cons: "Se abordó el vuelo después de casi 1 hora de lo programado, hubo demasiada confusión con la información y filas para el abordaje, aunque tenía mi asiento asignado desde la compra y ratificado con el registro en línea me cambiaron a otro lugar dejando mi equipaje de mano fuera de vista el cual fue maltratado, nos dieron cacahuetes y elegí jugo de naranja el cual estaba en mal estado, y lo peor de todo fue que tuvieron muchos problemas con la entrega del equipaje, muchos tuvimos que esperar otra hora y el colmo: perdieron una de mis maletas."
Cons: "The departure was not at the indicated time, I lost my connection in Mexico City. And I arrived 5 hours late to my final destination."
Cons: "My window seat didnt have a window and was actually broken so I could’t put it back and relax ..."
Cons: "Music was not working and limited selection of movies"
Cons: "A lot of waste of time"
Pros: "The comfort, the entertainment and the food exelent"
Cons: "One hour delay"
Pros: "The airplane had entertainment choices. It was a nice entertainment system with recent movies."
Cons: "There was an hour delay on one of the flights and we were not notified. We had to ask around to find the information we needed."
Pros: "Food service, upgrade, and leg room"
Pros: "Every thing"
Cons: "Nothing"
Pros: "Everything was fine!"
Cons: "The fact that you charge for baggage"
Pros: "Puntuality"
Pros: "Wi-Fi and the worker's very nice. TV food"
Pros: "The seats were nice"
Cons: "My only food option was ham sandwich and I do not eat ham"
Pros: "I got to have 2 cups of water."
Cons: "There are no vegan nor vegetarian options."
Pros: "In this day and age when Airlines are making you pay for every little thing; we were pleasantly surprised by the wonderful service and attention to the customer Aeromexico still gives to each customer."
Cons: "Nothing - we loved our whole experience."
Pros: "Shops"
Cons: "Not knowing where the gate was until 30 min before.No Awro Mexico employee to help with the gate change and monitor was wrong"
Pros: "Service was delightful..... flight attendants were very attentive and kind."
Pros: "The entertainment was decent"
Cons: "The check in desk in lax is very unorganized and I think the staff was not knowledgeable at all. After checking in I was not given a boarding pass and told to get it after TSA check in, which made no sense."
Pros: "Friendly staff"
Cons: "food could have been better"
Pros: "This one of my worst experience in a plane. First we boarded late, then we sat on plane for 1.5 hours due to maintenance needs; then after 40 minutes flying we came back because the plane was not working properly!!! We sat again for 4 hours unttil some persons left the plane and in all this time the crew wouldn't give us answers, they were rude, and didn't even offer water during all this waiting time.. I lost my connection flight and they didn't wanted to reimburse it right away! Aeromexico sucks!!"
Cons: "This one of my worst experience in a plane. First we boarded late, then we sat on plane for 1.5 hours due to maintenance needs; then after 40 minutes flying we came back because the plane was not working properly!!! We sat again for 4 hours unttil some persons left the plane and in all this time the crew wouldn't give us answers, they were rude, and didn't even offer water during all this waiting time.. I lost my connection flight and they didn't wanted to reimburse it right away! Aeromexico sucks!!"
Pros: "We left on time."
Cons: "It was an average flight. Not bad."
Pros: "Nothing"
Cons: "They were rude and not helpful. When you want assistance they answer you as if you are bugging them when that's their job to assist the people."
Pros: "Loved the service and great to have a complimentary meal provided. The airplane and seating were comfortable and in great shape."
Cons: "I don't like assigned seating, I prefer Southwest-style boarding. Gate area at LAX was very crowded and multiple boarding flights were intermingled."

Late

Too much delay in the first two flights, so I lost the connection to the final destination.

There was a delay in NYC, so to take the connection in Miami I had to run across the airport. Then the flight delayed in Miami, and the schedule in GRU - São Paulo was too tight, so I missed the flight to Porto Alegre. When coming from international flights, the connection time needs to be more spaced because of immigration bureaucracy.

Cabin was extremely hot - such a sauna, and all complaints were in vain. Boarding was messy and disorganized. Very poor experience and certainly a statement of how passengers are going to suffer in Brazil with the lack of competition in the local market.

Pros: "Comfortable seats, all on schedule, and kind team"
Cons: "Extremely messy boarding, confusing guidance, no social distance. I suggest you board from the back of the plane, up to the front, after accommodating special needs passengers. Thank you!"
Pros: "It was a fluid flight"
Cons: "That it wasn't late"
Cons: "Include the luggage into the price of the ticket, Brazilian airliners often charge luggage separately."
Pros: "Crew was nice and organized, easy check-in."
Cons: "Had the last seat, so could not recline - lady in front of me had a chair that went super far back and was practically in my lap, turbulence was crazy landing!"
Pros: "Good flight! On time! Sit too tight!"
Pros: "Flight was good"
Cons: "Waiting while we were boarding, the plane was about 35 degrees with no A/c everyone was melting"
Pros: "the plane"
Cons: "checkin experience, app and web terrible"
Cons: "I've flown a lot and on a lot of different airlines budget or otherwise, and in my opinion this is the worst of the lot. Poor communication at the gate improper signage for departures, unprecedented delays with constantly shifting boarding times and gates. Little to no sympathy from staff just a complete plane wreck of an airline. Would never fly again."
Pros: "Nice new plane."
Cons: "Boarding process could be better"
Cons: "O check in em guarulhos é péssimo e mal organizado. Mais de 40 minutos na fila, mesmo na fila do passageiro frequente."
Cons: "We had a 90 minute delay in brasilia"
Pros: "Very stable flight New airplane Excellent flight"
Cons: "Better food / snacks Boarding through finger and not by remote bus"
Pros: "Space"
Cons: "Este vôo tem atrasado sempre."
Cons: "Este vôo tem atrasado sempre."
Cons: "More efficient check in. Long wait at gate."
Cons: "More efficient check in. Waiting in line far too long at gate."
Cons: "Very nice crew. Attentive, professional and kind"
Pros: "poor food. extremely poor food."
Cons: "it would be expected to actual food(2 meals) on a 7 hour flight."
Pros: "Crew was friendly, helpful, overall awesome. Comfort level was great. Appreciated the few small extras that came with our GOL premium upgrade purchase."
Cons: "Seriously, a sandwich and some indistinguishable "dessert". Honestly, I can't tell you what the 2nd item was on the try, even after trying it. I get that the flight was only 3 hours long, but a sandwich is not dinner. And, it tasted horrible. I took 3 bites and couldn't stomach the rest. It was laughable that they offered wine with it. Had I realized this was the option, I would have brought my own food. My husband, who eats literally everything, couldn't even eat it, and it was a cheese sandwich. How hard is it to make a bad cheese sandwich? Well, apparently, GOL knows how to do it."
Cons: "It was very hot on the plane. Very little air conditioning."
Cons: "Extremely cramped. They ran out of certain drinks. Confusing boarding."
Cons: "Delayed flight. Missed my appointment."
Pros: "The airplanee accommodations are comfortable and the service was very good."
Cons: "3 hours delay"
Cons: "Espaço conforto não merece esse título."
Cons: "Awfull boarding process. They didn't have system!"
Pros: "Perdimos el vuelo por demora en el tráfico y nos ofrecieron muy gentilmente otro vuelo sin costo. Estoy muy agradecida!!!!!"
Cons: "Si"
Pros: "Offered assistance to us, even when we didn't ask. Thanks."
Pros: "Service was great"
Cons: "A little delayed flight :-/"
Pros: "Puntuality"
Cons: "space on the seats, and between the seats"
Pros: "Puntuality"
Cons: "Space on the seats, between the seats."
Pros: "Idem San Paulo"
Cons: "El idioma, tienen que hablar también en español, ya que hablan portugués e inglés."
Pros: "nice, clean plane; nice check-in experience"
Cons: "Crammed bus to the airplane"
Pros: "Espaço entre assentos"
Cons: "Não tinha entretenimento"
Cons: "Flight extremely delayed, people accompaning crew boarded first and took space in the overhead, i tried to change seats no no one at the gate was willing to work"
Pros: "Everything was great."
Pros: "On time, good service, comfortable plane."
Pros: "Crew members were helpful"
Cons: "Food was bad and didn't taste fresh. No tea to drink either. Boarding times were usually late but arrival times were as expected. There's no entertainment at all in the planes. No screens, no movies, no nothing."
Pros: "legroom, boarding process."
Cons: "snacks were kinda sparce"
Pros: "ok flight for a cheap airline"
Pros: "Very reliable and good schedules"
Cons: "Nearly impossible to make a change if booked through KAYAK site. Baggage policies and fees very different from US carries and a bit of racket. Be careful."
Cons: "Very bad food for 3h flight, just a very tiny pack of bad salty crackers"
Pros: "flight attendants were very good!"
Pros: "Everything"
Cons: "Nothing"
Cons: "The boarding process took over 2.5 hours standing in line, such a slow and wasteful process. It's time to start thinking upgrades to speed up the process."
Pros: "Pontualidade e tranquilidade no voo"
Cons: "Em recife, ainda tem que descer na pista e ser pneuzinhos por um ônibus apertado"

Flight was a little delayed, almost missed my connection

I liked that the plane wasn't full so I could stretch out. I didn't like that there wasn't much of a choice of cuisines.

Excellent meal and great flat bed seat. Expensive wifi.

Pros: "Attentive crew, plenty to drink"
Cons: "Not crazy about the seat arrangement on this plane"
Cons: "It’s hard to get used to not having seat-back entertainment when you’ve had it the rest of the trip!"
Cons: "The meals could have been better"
Pros: "I had a window seat, the tv screen worked and I was able to watch a few good movies"
Cons: "The food quality has significantly dropped."
Pros: "On time."
Cons: "Was an older plan but ok. No plugs at seats."
Pros: "More leg room"
Cons: "Nothing"
Cons: "One of the worst experience I’ve had, if not the worst. Lack of communication between flight attendants at gate was the main reason for missing our flight, after 2 delays from the previous flight. When we got to the gate they closed it at that moment, earlier than it should have. A Mr. Fenney, person in charge at the gate, didn’t help much. Just went through the motion and as slow as possible trying to help us. It seemed he just wanted to pretend he was helping us. Worse was his attitude when telling is the gate has already closed, didn’t do anything to help us, nothing at all. We had to literally get information out of him. We then went to customer service were the same thing happened, a lack of care that we missed our flight due to things out of our control. Even to the point where the agent told us “be sure to be there on time this time”, like if it was our fault we missed it (we told her the details of our situation). Till this point they don’t seem to care. They left about 15 people, that i know of, hanging. If they had better comunication between gates and waited a miserably 5 more minutes (although they closed the gate earlier then they should have) everyone would have made it. Throughout the whole process we noticed that american airlines employees did not care that many on that first flight had connection flights. They were just going through the motion, slowly while all of us were a bit desperate knowing that the layover time was going to be very close."
Pros: "No free drinks no entertainment"
Pros: "Everything was fine."
Cons: "No comments"
Pros: "The food, comfort and entertainment"
Cons: "N/A"
Pros: "Staff was very courteous"
Cons: "Cramped seats"
Pros: "The crew was not good"
Cons: "Seats were uncomfortable. Leg rest was uncomfortable. I kept getting notices that the flight was delayed up to 2hrs but got there and was on time. Then couldn't check in till a certain time; what's up with that?"
Pros: "I found everything to be acceptable for me."
Cons: "I was in seat 43A and the light from the galley was a mite bright from my seat, but I simply covered my head with the provided blanket and napped at will."
Pros: "Food, service, friendly, helpful Cabin crew made it a very positive experience"
Cons: "Entertainment system is really ancient, it's lagging other airlines in terms of display size & quality, user interface and programming"
Cons: "The seats were too close. The food could have been better."
Pros: "Relatively confortable seating"
Cons: "Incompetent ground staff, inadequate handling of Reservation by BA"
Pros: "Crew was excellent"
Cons: "Food selection is terrible. Plainer, simpler foods that appeal to more people would be preferred. If you want to attempt to serve 5 course meals, that is fine, But, please have normal backup foods. In fact you would save a lot of money buy not putting seeds and grapes in the salads, buying plain white/wheat rolls with no seeds, and much simpler appetizers/desserts. I saw a lot of food being thrown away. Mine included. If you are trying to force people to buy food before they board, you have succeeded. TV displays and remote were very poor compared to your competitors."
Pros: "Our flight attendant was very helpful when we were faced with dietary restriction issues."
Cons: "We had problems with the food. My son is allergic to tomatoes and mangoes while I am gluten intolerant. The options did not work for us. There was nowhere in the reservation that asked about this. The plane was about 80 degrees for the entire 9 hrs. My clothing was soaked with sweat. The legroom was less than on the domestic flight (AA carrier) which led my son to bother the person in the seat in front of us more. There was a male flight attendant that kept coming by to tell my son to get in his seat, which was not helpful. He is only 3."
Pros: "Entertainment was good"
Cons: "Delayed by more than half an hour boarding and left nearly an hour late."
Pros: "The attendants were professional and polite."
Cons: "Food needs work."
Pros: "On-time with excellent entertainment system."
Cons: "No wi-fi."
Cons: "The entertainment system was pretty old, screens weren't great and selection a bit thin...But other than that it was all good."
Pros: "It was great. Staff was very nice."
Pros: "No crying babies on the plane."
Cons: "Uncomfortable seating. Business class was taken much better care of than economy was. Crew tried to be cheerful, but I was supposed to start the second leg at 6:30 pm (approximately), and i had to change flights, got on that plane at about 12:30 am and got into Heathrow late, missed my next connection to Prague, causing more problems when I got to Prague. Not even an "I'm sorry for the delay" from crew or ground staff. Everyone seemed overworked."
Pros: "Nice new airplane with good seat design and quiet and confortable in flight. AA crew was nice and entertainment was OK."
Cons: "Chaotic and ilogical boarding"
Pros: "Speedy, timely, very professional crew"
Cons: "A leg room is too small."
Pros: "I did pay the extra for the upgrade and I loved the extra leg room (never mind being next to an empty seat) and the food was awesome. Which is saying something. And when offered wine with my meal she made sure to let me know that they has sparkling wine! Crew was great."
Cons: "We could have seen the crew more. They were great when we saw them and it was an overnight flight so they were trying (I'm assuming) not to wake people. But it was a but sad for those of us who didn't sleep. Would have been nice to been offered an extra snack."
Cons: "The tickets were never purchased at British Airways. I showed up at the airport and nobody had a record of me ever purchasing tickets. By the time we realized that kayak had not transferred funds to the airline, the plane had left and I had to completely re-book my trip at triple the cost. I will be disputing charges and contacting fraud services to resolve this issue."
Cons: "I hope that your company will go to hell"
Cons: "1 hr waiting on the tarmak watching planes after planes taking off ahead of us without any reasons"
Pros: "Food options"
Cons: "Sold as British Airways, but actually an American Airlines flight No staff at BA counter for check-in. Had to go to American to check-in (worked this out myself) When printing tickets for check-in, was not supplied with bag tags. Had to approach counter for staff to print bag tags. Seat monitor was small and poor quality Limited movie selection"
Pros: "Same as above"
Cons: "PS I don't think this review will even post, as this is the 3rd time I am writing it, mysteriously every time I hit "Submit" I get a error response and my review blank."
Pros: "American Airline agent in Madrid was very helpful during check-in by finding us comfortable seats together."
Cons: "We could not do check-in on-line. Same as on the way from SFO to London and then Madrid. This is absolutely unacceptable. We plan neither use British Airways ourselves nor recommend it to any of our friends or family members in the foreseen future."
Pros: "Crew was nice and comforting."
Cons: "Well, if I needed to send a fax, there was a line provided even with a mobile airplane phone that didn't work. The LCD screen didn't work on most seats, no USB charging, no adjustable headrests, blowers were barely functioning. The jet needs to be replaced especially for being an overseas flight."
Pros: "Arrived at my destination"
Cons: "Bought British Air tickets, got their partner airline American Air flight instead and didn't know of this switch until after purchase. Very rude! Crappy old plane, departed late, crappy food, mediocre service. I wanted British Air specifically as they are good in these areas."
Pros: "It was somewhat brief, compared to the 9.5 hour flight just before it."
Cons: "Transferring between my flight from Madrid to my flight to Vancouver in the Dallas airport was an incredible pain. Sure, we had to go through customs, that's expected. Sure, wait for the luggage so you can take it through, right? We did. For 45 minutes. Then the announcement arrives: international destinations don't have to carry checked luggage through customs. That's why our bags never showed up. Now we have 45 minutes to get to our plane. We made it through customs relatively quickly, meander through the halls that guides are telling us to go through in order to get to our next flight... And then we arrive at the airport entrance, just outside of security. Thankfully, after alerting a TSA agent to our situation, we're not quite brushed off, but pointed toward another security checkpoint that might have a shorter line. We get back through security, and another TSA agent (who seems unsure we'll even make our flight) gives us directions to take a train to our gate on the other side of the airport. We sprinted. And we just barely made it. American Airlines was fine, Dallas airport and transfer protocols for international arrivals/departures were tedious, inefficient, and frustrating."
Pros: "Direct airline"
Cons: "Delay, as usual on this rout because the airplane is too old and always have michanical problems From the inside it looks too old"
Cons: "My seat had a broken entertainment screen. They were restarted a few times, but no one offered me to change seats to a functional one. There were seats in business and first class that were not taken as well as a few economy. It was a 10 hour flight!"
Pros: "Comfortable, food was good. The crew was nice."
Cons: "Delayed 2 hours, in-flight entertainment and wi-fi did not function which is tough for a 9 hour flight."
Pros: "Quick boarding"
Cons: "Unable to upgrade seats easily, upgraded seats given freely to passengers who did not pay for upgrade. Passengers who paid for upgrade were not given a choice of the available seats. Other passengers just moved to which ever seats they wanted. Like my upgrade money back!! Other than that, pretty good."
Cons: "No roomin seats and too close to seats in font of you. I was very uncomfortable through flight"
Pros: "The service was great and there was plenty of leg room!"
Cons: "Old 747-400. The seats needed replacing. My seat had a hole in the padding and a wire bar to sit on for many hours."
Pros: "Normal flight."
Cons: "These long haul flights are getting more and more cramped."
Cons: "we are 5 family members and one of us is a sick 8 years old girl. BA 193 was delayed 2 hrs while our layover was 3.5 hrs. arrived 1 hr before to go through immigration, collect luggage and transfer from terminal D to Terminal A running. made it to the gate 20 min before take off but they have sold our seats to other wait list passengers. they moved us to waiting list on another flight which was supposed to take off 1-1/2 hour later which was also delays an hour and we never made the list!!! We had to pay for accomodation for two rooms at the Element hotel neer the airprt and we are still waiting to catch a "finaly" confirmed flight Jan 4th at 1.45 pm. I plan on calling BA hoping to collect the hotel fees at least."
Pros: "The boarding attendant almost made me miss the flight over what I had already confirmed I.e traveling using an extension to a green card. Coaching needed on the topic."
COVID-19 information

Safety measures for airlines flying to Mexico City

Airlines flying to Mexico City have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights to Mexico City

Mandatory masks

Masks required on board, masks provided on flights to Mexico City

Social distancing seating

Middle seats unavailable to book on flights to Mexico City

Pre-flight testing

Testing for antibodies, testing for symptoms for flights to Mexico City

Flexible cancellations

Waiving of change fees. Search flexible flights to Mexico City

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Recent round-trip flight deals

10/1Sat
nonstopVivaAerobus
2h 25mDFW-MEX
10/6Thu
nonstopVivaAerobus
2h 50mMEX-DFW
$153
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nonstopVivaAerobus
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10/2Sun
nonstopVivaAerobus
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10/14Fri
nonstopVolaris
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nonstopVolaris
3h 19mMEX-MIA
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nonstopVolaris
2h 35mMEX-DFW
$171
10/7Fri
nonstopVolaris
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1 stopVolaris
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nonstopVolaris
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1 stopVolaris
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10/10Mon
nonstopVivaAerobus
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$182
10/27Thu
nonstopVivaAerobus
2h 25mDFW-MEX
11/7Mon
nonstopVivaAerobus
2h 45mMEX-DFW
$183
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nonstopVivaAerobus
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nonstopVivaAerobus
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9/18Sun
1 stopAeromexico
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$58
9/15Thu
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3h 35mLAX-MEX
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$66
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7/1Fri
nonstopVolaris
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$69
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nonstopVolaris
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1 stopMultiple Airlines
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1 stopViva Air Colombia
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$116
6/14Tue
1 stopUnited Airlines
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nonstopAmerican Airlines
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nonstopAeromexico
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1 stopDelta
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nonstopVivaAerobus
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nonstopVivaAerobus
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Flights to Mexico City

Destination:

Mexico City (MEX)Mexico

Return flight deals:

Mexico City - United States

Cabin classes:

$396
$24
$332
$10