Kanan Tulum Treehouse, Rooftop, Beach Club & Spa - Adults Only

The hotel offers a spa and wellness center, massage services, a hot tub, outdoor pool, and a private beach, providing guests with a range of relaxing and enjoyable experiences.

Yes, the hotel provides free parking, making it convenient for guests who are traveling by car.

While some guests have praised the food, others have suggested that the food prices should be reviewed and more wine selections should be available. It's important to consider individual preferences and expectations when it comes to dining experiences.

While some guests have mentioned concerns about the cleanliness of towels and sheets, it's important to note that the hotel has enhanced cleaning protocols in place, including daily housekeeping and disinfection of high-touch surfaces.

The high season is in January, offering a great opportunity for guests to experience the hotel's beautiful location and unique jungle layout. However, it's important to note that the hotel may experience loud music from beach parties during this time.

Some guests reported loud music from nearby beach clubs, so if you're sensitive to noise, consider requesting a room away from the beach club area.

Some guests mentioned that basic amenities like kettles in the room were missing, so it's advisable to check the room amenities before booking.

Take advantage of the hotel's proximity to attractions like Sistema Ox Bel Ha and Tulum National Park for a well-rounded experience.

Several guests found the food and drink prices to be high, so it's recommended to be mindful of the costs and explore nearby dining options as well.

While the rooftop restaurant received mixed reviews, the beachfront dining area was praised, so consider dining by the beach for a more enjoyable experience.

If you're looking for a peaceful retreat, be aware that the hotel's location near a lively area may result in noise disturbances, especially during the evenings.

The hotel offers a concierge service, which can be helpful for arranging activities and exploring the nearby attractions. Consider utilizing this service for a more tailored experience.

If you prefer a quieter and less crowded experience, consider visiting during the low season in July to avoid the peak tourist influx.

Embrace the unique jungle tree house-like architecture and take in the scenic beauty of the property, which many guests found to be a standout feature.

If you have specific preferences or concerns, such as noise sensitivity or room amenities, consider communicating these directly with the hotel staff to ensure a more tailored experience.