Cons (-) The staff was very rude. Not the standard for a 5 star hotel.
5 stars
Baglioni Hotel Luna
Photos of Baglioni Hotel Luna
Overview
Set in Venice, Baglioni Hotel Luna - The Leading Hotels of the World is a five-minute walk from Piazza San Marco and provides a private dock. It is also a short walk from Doge's Palace and St Mark's Basilica, and is close to many of the area's popular attractions.
A variety of premium services are available for guests of Baglioni Hotel Luna - The Leading Hotels of the World, such as 24-hour room service, a 24-hour business centre and an express check-in and check-out feature. It has child-minding services, a currency exchange and a reception that operates 24 hours a day. It also offers useful options for business meetings and events.
The charming rooms at the hotel offer internet access, a mini bar and bottled water. All provide a private bathroom, a radio and a bathtub.
The hotel's restaurants, Canova and Caffè Baglioni, offer dinner during the evening. Meals can be ordered at the in-house restaurant, Salone Marco Polo. A choice of eating options can also be found in close proximity to the property.
Baglioni Hotel Luna - The Leading Hotels of the World is within walking distance of Scuola di San Giorgio degli Schiavoni and Grand Canal. Ca' d'Oro Vaporetto Station and Stazione Marittima are within a 20-minute walk.
Latest deals for Baglioni Hotel Luna
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Baglioni Hotel Luna
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
- Airport shuttle
- Meeting/Banquet facilities
- Internet
Services and conveniences
- Business center
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Smoke alarms
- Heating
- Air-conditioned
Bathroom
- Shower
- Bathtub
- Hairdryer
- Bathrobe
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
General
- Family rooms
- Interconnected room(s) available
- Soundproof rooms
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Elevator
- No smoking
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Parking and transportation
- Airport shuttle
- Shuttle service (additional charge)
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Spa
- Spa and wellness center
- Massage
Outdoor
- Balcony
Bedroom
- Fold-up bed
Things to do
- Cooking classes
Reviews of Baglioni Hotel Luna
9.0
Wonderful
1780 verified ratings
Wonderful
1293
Very good
226
Good
129
Okay
53
Fair
39
Mediocre
16
Poor
24
Summary of reviews
Guests say
Guests appreciated the hotel's great location, cleanliness, and breakfast options. However, there were significant concerns regarding the value for money and the quality of service, with some guests reporting rude staff and unsatisfactory room service experiences.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
9 out of 10
96 reviews
9.2 out of 10
1 review
8.5 out of 10
2 reviews
All reviews
Pros (+) One of the most beautiful hotels that I had the pleasure of staying in Just perfect
Cons (-) Not a thing
Pros (+) Lovely hotel very close to St marks but quiet ( we visited end Feb ), great service and nothing was to much for the staff. Would stay their again without hesitation!
Pros (+) Location, location, location. Felt small & discreet.
Cons (-) I cannot fault it. (I did not have any meals there, however).
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at Baglioni Hotel Luna?
The hotel offers a variety of dining options including the restaurants Canova and Caffè Baglioni, which offer dinner during the evening, and the in-house restaurant, Salone Marco Polo. Additionally, there are several eating options in close proximity to the property.
What can guests expect from the hotel's staff and customer service?
Guests can expect friendly and helpful staff who provide outstanding service, making them feel very welcome. The concierge is knowledgeable and patient, offering tips and answering questions. The staff are professional, sweet, and go the extra mile to ensure a lovely experience.
Are there any concerns about the hotel's amenities or services?
Some guests have mentioned concerns about the limited options for food and the lack of room service. Additionally, a few guests expressed disappointment with the dinner at the hotel restaurant, stating that it was less than expected.
What are the highlights of the hotel's location and nearby attractions?
The hotel is located within walking distance of popular attractions such as Piazza San Marco, Doge's Palace, and St Mark's Basilica. Additionally, there are various nearby attractions including Museo Correr, Campanile di San Marco, and Ponte di Rialto.
What are guests saying about the quality of the accommodations and cleanliness?
Guests have praised the quality of the accommodations, mentioning spacious and clean rooms, luxurious amenities, and beautiful historical decor. However, some guests have expressed concerns about specific room issues such as non-functioning showers and faucets.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Central Location
The hotel's central location near St. Mark's Square and other major attractions makes it convenient for exploring Venice on foot.
Consider Upgrading to a Junior Suite
Some guests were delighted with the spacious and luxurious junior suites, which offered stunning views of the lagoon.
Be Mindful of Room Selection
While some guests enjoyed spacious and well-appointed rooms, others noted that certain rooms did not match the advertised pictures. It may be beneficial to clarify room details before booking.
Explore Dining Options Nearby
Guests recommended exploring nearby dining options, as some found the hotel's dining to be limited and relatively expensive.
Engage with the Knowledgeable Concierge
The concierge was praised for their helpfulness and knowledge of the area. Don't hesitate to seek their advice for recommendations and tips on exploring Venice.
Check Room Amenities
Some guests experienced issues with room amenities, such as non-functioning showers and limited ventilation. It may be advisable to check the functionality of amenities upon check-in.
Consider the Tasting Menu
Guests enjoyed the tasting menu at the hotel's restaurant and found it to be a valuable and enjoyable dining experience.
Be Aware of Additional Costs
Some guests were surprised by additional charges for services such as breakfast and found it to be relatively expensive. It may be helpful to clarify additional costs before booking.
Plan for Special Occasions
If celebrating a special occasion, such as a wedding anniversary, the hotel staff were praised for going above and beyond to make the stay memorable. Consider informing the hotel in advance for personalized arrangements.
Location
San Marco, 1243, 30124 Venice, Veneto
What's nearby
- Venice Biennale112 yd
- St. Mark's Square138 yd
- Venice City Centre158 yd
- St Mark's Campanile158 yd
- Palazzo Ducale196 yd
- Basilica di San Marco294 yd
- Teatro la Fenice303 yd
- Basilica di Santa Maria della Salute357 yd
- Ponte di Rialto0.3 mi
- Canal Grande0.4 mi
- Scuola di San Giorgio degli Schiavoni0.5 mi
- San Cassiano0.5 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: IT027042A1PPOJJZG7
Essential information about Baglioni Hotel Luna
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $1,025 |
Average price (weekend night) | $1,087 |
When to book a room at Baglioni Hotel Luna
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Baglioni Hotel Luna
FAQs when booking at Baglioni Hotel Luna
Nearby hotels and places to stay
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See most recommended stays in VeniceGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Venice Marco Polo |
Distance to airport | 4.8 mi |
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