Stadtnah

The hotel is conveniently located right across a big train station and a few minutes walking distance from the city center. It also offers a very clean and renovated place in front of the train station, making it perfect for a short city break.

The hotel offers very clean rooms with probably the lushest duvet cover one can get in a hotel room. Guests have appreciated the cleanliness and renovation of the place.

The hotel's location is very good, next to the train station and with a parking garage not far away, providing convenient parking options for guests.

Guests have experienced a pretty smooth check-in process, although the reception was at Hotel am Bahnhof (just next door). However, some guests have reported unfriendly reception and unhelpful behavior in resolving booking issues.

The hotel offers a comfy bed, but some guests have found the pillows to be horrible and the bed a little too soft for their liking.

Several guests mentioned that there is no elevator in the hotel, so if you have mobility concerns or heavy luggage, consider requesting a room on the lower floors.

Some guests were disappointed with the lack of cutlery and glassware in their rooms, so it's advisable to confirm the availability of these amenities before your stay.

If you're traveling with family, it's recommended to double-check the room configuration and amenities, as some guests found discrepancies between the hotel's description and the actual room provided.

A few guests experienced discrepancies between the hotel's advertised amenities and what was actually provided, such as Wi-Fi and breakfast, so it's advisable to confirm these details before arrival.

Some guests found the provided towels to be the only toiletry available, so it might be useful to bring your own toiletries for your stay.

The hotel's proximity to Aachen Hauptbahnhof and various attractions like the Black Table Magic Theater and Aachen Cathedral makes it convenient for exploring the city center and its cultural landmarks.

If you're arriving by car, consider planning for parking in advance, as the hotel is located near a parking garage but not directly on-site.

While some guests praised the comfortable beds, others found them too soft, so it's advisable to manage your expectations regarding bed comfort.

If you're a tea or coffee enthusiast, note that some guests mentioned the absence of these facilities in their rooms.

A few guests found the pillows uncomfortable, so if you're particular about pillow comfort, you might consider bringing your own.