Aachen Hotels

The location and it was extremely quiet The room rate and the fact online the price excluded breakfast and when I paid it included breakfast even though I hadn't had any confussion there

Location Kids running through the hotel until the middle of the night

the ambiance and spa facilities the room (deluxe) was separated from the adjacent room by a single door so that we could hear our neighbours literally talk.

Close location to public transport

The fresh orange juice maker It's strange to set am1100 as the check out time from such high class hotel. But, it does not really a requirement to be strictly followed. Hotel still allows me to stay until pm1300 free of charge

This is a typical "Holiday Inn" hotel and very functional.

There was only a shower in the bathtub, i could not get a bath becauce i could not enter the bathtube.

Staff at the reception very courteous and friendly, other staff were equally friendly. Services were prompt and well delivered in a business manner. For the price charged and the location of the hotel, Electric Kettle for Tea or Coffee in the room should have come as part of the package.

Easy fot find, free parking, good value

Convenient for city Excellent breakfast No tea/coffee in the room

Not far away to center of City. You can walk to down-town. Not possible to park in hotel garage, because out-of-date garage sistem - useful only for small cars!

The hotel is conveniently located near the city center of Aachen. This is a training facility for hotel staff who are very abrupt with their guests. Though appreciative of the effort, they obviously do not get guidance. Parking facilities could not be booked and were full so that I had to use a public parking (though it was suggested it was private). Rooms are stuffy, show obvious signs of 'wear and tear' and the bed was absolutely horribly hard. We did not sleep at all. Hotel bar and restaurant are not up to standard either. And WiFi is slow and not available all through the hotel.

The helpfulness of the staff was the overriding experience with the excellent breakfast. Ther is nothing I would strongly enough to raise

space of room is not enough for twinbed

Fresh design, good location, friendly and helpfull staff. Value for money. matress a little hard.

Good hotel for normal price. Not far away from city centre. Everything was ok...just Parcking was not free. But it wasn't so great problem.

Everything except the parking : there is no direct access to the hotel and the parking does not look very safe because opened.

The Staff was courteous, attentive and friendly. Very helpful and responsive. The room was small but clean. The hotel location was good - very close (walking distance) to city center. The parking lot was a dirt lot - shared with another business. Access was controlled and you had to enter through a gas station/garage parking lot. It was small and filled quickly based on number of guests.

Actually we got the room without heating :-( but the receptionist gave us a small heater. It was interesting experience... All the rest was OK.

We liked the food, also mealtimes were good as there were no restrictions on times to eat or dress code We did not like entrance as you arrive from the road, more signposts at the beginning of the road as we approached the hotel from the opposite side.We did not like that there were no fascilities to make a cup of tea/coffee in the morning when you first rise.Also an inside pool aswell would be better due to unpredictable weather conditions.

The free parking was great and it was only a 15 minute walk to down town. The air conditioning did not work very well. We had to move rooms because in the original room the air conditioning was not working at all.

Bathroom was very small, but expected for this price hotel.

Friendly staff. One person for check-in who also answered all kinds of phone calls. So it took a very long time. Room was not very well cleaned and there was a strong urine smell. Extremely small bathroom.

Fairly convenient for the station. Bigger than I personally like, but it was fine, really. Staff quite friendly. Good breakfast. No problems. Recommended.

It was ok but should be better for the cost.

very courteous reception staff cigarette stub marks on carpet (though I had asked for non-smoking room)

clean, tidy and comfortable bathroom could of been slightly bigger