Aachen Hotels

Very comfortable, large room on sixth floor, clean, well-appointed, with a good view and lots of daylight.

No public area in which to sit down. The bar, which did have seating, didn't open its door until 6.00 p.m., whether one wanted to drink something or not.

location, room, friendly staff at reception

no

The customer service was perfect. Breakfast was amazing and the location was superb. Close to everything, clean and safe. Loved my stay!

Nothing I could think of

The staff, although quite young, were extremely attentive, helpful and professional. Food was very good with a lot of local specialities - not just bland international hotel food - and we were happy to have dinner as well as breakfast in the hotel, rather than looking further afield.

Fairly nice location not far from the centre of the city

The breakfast room is very crowdy, most likely due to too many non-guests in the hotel are invited for breakfast. Hotel guests should have some sort of preference.

It was a great relaxing experience away from the crowd.

Nothing.

Close location to public transport

The room was excellent. It would have been nice if there had been free wireless like many other hotels. €13 for breakfast is a bit pricey.

Take the #33 bus to get here at stop Buschhausen.

Location was a bit far out from the city center.

The rooms on the top floor where excelent, clean and big

one of the beds quieked, the food in the Bistro was very simple

Safe off road parking was so easy, The best hotel in Germany for parking with so much space free. Great family manage the hotel and ask if it is all OK. Great breakfast as well. Good main road location close to A4. Room was so quiet at night. Rooms are clean and recently decorated. Large shopping center nearby.

The charming young lady receptionist was very helpful and the food in their restaurant was excellent in terms of both quality and volume. My room with German-standard simplicity was clean and very quiet. I was never disturbed my sleep by any noise. I would definitely stay this hotel again when I should make my trip in this area.

The shower was bit lukewarm.

Central position, modern, light and airy room.

Entrance is a bit odd.

Very friendly employees and good service.

Not that I'm very much into television, but I was disappointed that there was only one English channel (CNN). It shouldn't be so difficult to get BBC, Eurosport and / or others as well.

staf was very friendly, the japanese restaurant was good

The hotel is conveniently located near the city center of Aachen.

This is a training facility for hotel staff who are very abrupt with their guests. Though appreciative of the effort, they obviously do not get guidance. Parking facilities could not be booked and were full so that I had to use a public parking (though it was suggested it was private). Rooms are stuffy, show obvious signs of 'wear and tear' and the bed was absolutely horribly hard. We did not sleep at all. Hotel bar and restaurant are not up to standard either. And WiFi is slow and not available all through the hotel.

Convenient for city Excellent breakfast

No tea/coffee in the room

Nice and cousy hotel with a good atmosphyer and nice restaurant

Hotel is lovely, breakfast was fab, rooms were very spacious and spotless. Ideal location to get to the Roda jc stadium in kerkrade, holland. Staff were very friendly.

I enjoyed the relaxing atmosphere, the swimming pool and the sauna. Breakfast was delicious, quality products, variety of drinks. The castle of Stolberg is worth visiting, as well as the lakes in the Eifel National Park, which are some 10-20 km away.

I wouldn't rate the room and the room facilities as 4 stars but rather 3 stars. However, the room was clean and comfortable.

This was a first class hotel. Staff so lovely, friendly & efficient. Rooms very clean & comfortable. An excellent overnight stay. Wish it could have been longer. Thoroughly recommended......... 11 out of ten!!

Nothing but praise

Parking is easy compared to most city hotels.The breakfast was healthy great tasting food, and the staff could not do enough for you. Check my other reviews I'm never this kind.

Sauna, swimmingpool are OK. You can drink something at the bar near the pool.

Absolutely to avoid is the restaurant in front of the hotel (has the same name, is another owner, probably a split in the family). The restaurant smells, looks like the last renovation was just after the war, but the worst is the food. The steak bearnaise was very bad. The beast must have been in the fridge for ages, was badly baked, and the saus was everything but bearnaise. The food in the hotel itself looked 'a little bit' better, but imho not good neither. Anekdote : if you order an Irisch coffee you get coffee, whisky and cream ... separated ;-) Breakfast is very good.

It was a modern and clean hotel, with decent facilities and a friendly atmosphere. We didn't use the dining room facilities, but they appeared to be very good.

The front entrance was locked at night, and we depended on the concierge or night clerk being present to open the door. There were no problems, but if someone hadn't been immediately available we would have had to stay outside (in the cold and snow!) for a long time. Good security for the hotel, but not for the guest worrying about getting in.

Nice, clean and quiet hotel. I had a family suite for me alone. I could imagine, this would be perfect for a stay with the family.

I think free WLAN should be standard by now.

The breakfast.

The smell from the drains in my room.

excellent location near the center, excellent view, comfortable room, very kind personnel.

decoration typical,

The Staff was courteous, attentive and friendly. Very helpful and responsive. The room was small but clean. The hotel location was good - very close (walking distance) to city center.

The parking lot was a dirt lot - shared with another business. Access was controlled and you had to enter through a gas station/garage parking lot. It was small and filled quickly based on number of guests.

It was a really nice hotel and a relaxing break. The staff were excellent, really helpful and welcoming. I would definitely consider going back next year

Nothing. It was faultless. Lovely and warm too

Very clean. Comfortable bed, excellent bathroom , very clean and modern

Not 24h reception and this was not clearly indicatef when i made the reservation

Very good buffet breakfast and food in the restaurant

Our room was directly above the kitchen, so we were awakened at 05.30 each morning with breakfast staff preparing breakfast

Cleanliness of my room and the whole hotel

Nothing

Rooms were clean and breakfast was good.

The location is not as described on the website. It is nowhere near the historic heart of the town and the sights described are not really in walking distance. The hotel has no restaurant and there are few amenities in the immediate area.

This is a nice family run hotel, the people are open and honest and keep the hotel clean. The personal touch is valued and these days rare. There is a good regard for quality with the food and looking after guests.

Great quiet location in the countryside but still very close to the city of Aachen. Excellent breakfast buffet. Friendly and helpful staff. Very cool restaurant with great food and huge wine selection. We will definitely come back !

There is really nothing to complain about.

Central location, within walking distance of the centre. The owner was very friendly and helpful. Excellent buffet breakfast.

Their special attention to guests.

super noisy facing busy street. small room, small bathroom.

The fresh, clean room, lobby, and dining room...and the pleasant, helpful staff.

...There was nothing to not like !!

The staff were very friendly and helpful and the accommodation was spacious and well presented. The free wifi Internet access was easy to set up, reliable and very helpful. There are convenient shops very nearby to the hotel for everyday supplies. It is reasonably well served by public transport and the taxi fare to/from the main station is only 5-7 Euro (approx. 1.5KM).

Whilst the hotel is only about 10-15 minutes walk from the centre of Aachen, it is quite a stiff uphill walk on the way back at the end of the day.

The breakfast

Lack of elevator

location

The reception staff was friendly. However, the kitchen staffs are the opposite.

The walkway between rooms are quite dull and the wall in the room has some scratches. To stay there alone is quite spooky.

The location is very convenient-close to the main train station.

The room was generally clean, but the remote control for the TV was very disgusting. I tried to wash off the chucks of grime, but was not able to. Put a ziplock bag over it.

The management and staff were excellent. The food was to die for. situated minutes walk from a small and nice village

Room relatively small but comfortable, bed very good. Room was clean.Good breakfast, very friendly staff, quick check in and check out. Convenient location (very close to Eurogress and also walking distance from the center).

WiFi connection in the room was at times working and at times not.

Good location,. Good value for the money

A bit difficult to find a parking place.

The kindness and attention of the people at the hotel.