Aachen hotels

Pros: Lovely family run hotel with decent rooms. Comfortable beds and good shower. All was very clean and the room spacious. Breakfast had many options to pick from. 10 minute walk from old city centre. They also catered for a baby bed in the room! Had a pleasant stay!

Cons: Nothing actually. A very small side note would be the tiny elevator that could not fit a baby car. However if there's space in the bicycle department you can place it there.

Pros: Breakfast great and very good service. Rooms nice but a little bit small.

Cons: The not working creditcard machine.

Pros: Breakfast, service was excellent. It is convinient for people traveling by car.

Cons: WiFi could be better.

Pros: Breakfast is just great. Room comfortable, clean, quiet at night. I was able to get breakfast half an hour before the actual time since I was leaving earlier.

Pros: Nice rooms, cozy bed and great breakfast

Cons: Nothing

Pros: Well cared for hotel with friendly owners and a sense of style. An excellent breakfast, parking as promised and a most comfortable bed.

Cons: Alas, in the hot weather, our small front-facing double room (Nr21) remained exceedingly hot despite the room's fan and, in the night, street noise (emergency vehicles) and above all a party opposite and people talking loudly and shouting around on the pavement meant that we hardly slept. A great pity as this hotel is excellently run. The hotel was also a fair walk from the city centre.

Pros: Room was as advertised.

Cons: When I arrived I stated that I had a reservation. The host was apparently shocked by this because she reacted: "but we have a lot of reservations. Why do you not tell me your name?!". And immediately after she told her husband in German: "he says he has a reservation, but wont tell me his name!" I never expected such a weird first encounter. Usually the appropriate reaction is: "Hi, welcome at our hotel. On which name have you made the reservation?" Afterwards, I was informed that the electronic payment terminal did not work, so they asked me to pay in cash the day after. Unfortunately, we had an accident in the room where the mirror was damaged. The host wanted us to pay in cash another 200 euro for the mirror (which my insurance wont cover). However, weirdly enough, the electronic payment system suddenly worked when I stated that I did not have another 200 euro in cash. While 2 minutes before, the electronic payment system was still broken. I find this a weird coincidence. Apart from this, they also tried to overcharge us on our hotel bill by 30%. Even tough the hotel itself was really beautiful and good, I am rather bothered by the service.

Pros: Great location, comfortable rooms & great breakfast.

Pros: The room was recently refurbished and very tastefully done. The bed was super comfortable. The breakfast was very varied, lots of choice, really nice. The owners were very friendly and spoke very good English. We reserved a parking place so that was good too. It took only ten minutes to walk into the centre, but you could catch a bus if you wanted to.

Cons: If we had not reserved a parking place we would have had to street park, which looked a bit tricky to find somewhere to park.

Pros: Very convenient, comfortable, kind hospitality. Will call again.

Pros: the staff was exeptional

Pros: Very nice, quiet and clean hotel in the center of Aachen. Grat staff, perfect location.

Pros: Fantastic position on the main square. Lovely large bedrooms and good bathroom. Very clean and comfortable. Breakfast was enjoyable.

Pros: The location was perfect! The reception very friendly, good breakfast with nice service. The room had everything we need, not very big. Small bathroom but good shower. The bed was small

Cons: There is no place to store your bike for the night in a save place. That felt not good but everything turned out good, they were still there the following morning

Pros: It is right on the market square and the breakfast was superb.

Cons: No a/c during an unseasonably hot period. We had fans but it was hot. Being on the markplatz was a blessing and curse - the party died down around 2 am and the garbage came in around 5.

Pros: Great location, friendly staff, and good breakfast

Cons: Our stay corresponded with extremely hot weather (37 deg +). And lack of air conditioning was a challenge. Staff left a fan running for our arrival which was much appreciated.

Pros: The location was perfect, the staff was friendly and helpful, the room was comfortable and the breakfast was delicious!

Cons: We were there on a Saturday night. There was a lot of loud music and noise from the nearby bars late into the night.

Pros: The breakfast was just right. Claudia and her alternate host/cook were not only delightfully friendly and welcoming; they also did a terrific job of making eggs and coffees to personal order.

Cons: The only shortcoming in the face of the record heat wave was the lack of air conditioning. Temperatures of 40 C or more couldn't have been anticipated. Therefore, I wasn't expecting air conditioning, but being in a room on the top floor eventually led to the room temperature building to 32 C by the end of the heat wave. Fortunately, I checked in 3 days before the heat wave started to build, so I experienced the hotel when the temperatures were quite pleasant. If it weren't for the high heat, I would give the hotel top ratings in every area.

Pros: Perfect location for Aachen. Good reception, but did not really listen to our questions. Room on third floor very nice. The elevator was claustrophobic and extremely slow so we walked up and down. Not a big issue for us, but it was quite steep.

Cons: Why not open the windows in the room for us on this extremely warm day?

Pros: Close to railway station (easy walk) but safe and quiet. 10 min walk to old town. Comfy bed, friendly staff. Windows could be opened for air. Can’t comment on breakfast as we went exploring elsewhere to find food. Stairs to room weren’t a problem for us and staff assisted with carrying my bag up although I could have managed it. I would go back again.

Pros: The staff were very friendly and the hotel was what we would expect for a three star hotel. The location is quite good. Only a short walk to the town centre. The wifi was good and the room was very clean. I can't comment on breakfast as we didn't have it.

Cons: It felt a little overpriced, but this could be because of the time of year we stayed (right when the Christmas market was on).

Pros: The staff were fantastic - the owner (Sandra as I recall) was also exceptionally helpful and professional. Beautiful clean rooms, exceptional breakfast, excellent location makes for great stay

Cons: Everything was excellent.

Pros: Great staff

Cons: Helpfully and friendly

Pros: Nice spot close to the city center. Very helpfull staff. Great breakfast.

Pros: Very friedly staff. Close to Banhhof and center. Good breakfast.

Pros: Very close to the station.

Cons: Wifi did not not work so I had to connect with my phone.

Pros: Location is good

Cons: They made mistake and my room was taken by different person. Some other person signed the check in on behalf of me - very strange. And the room I was forwarded was very uncomfortable. Wifi was not working and the bed was very bad.

Pros: Quiet area.

Cons: Nice place to stay

Cons: Better bathroom towels

Pros: Reception go out of their way to support guests. Breakfast and coffee is superb.

Cons: Although expected being in city center but parking is on the adjacent street

Pros: Scramble eggs were made specially. The place is spotless. Great location.

Pros: spotless room, relatively spacious, delicious breakfast that included hot breadrolls, super friendly staff, perfect location within walking distance to main tourist attractions

Cons: -

Pros: Good breakfast, rooms quite comfortable, receptionist very friendly

Cons: No elevator to reception from front entrance, but got help from receptionist.

Pros: Extremely clean and comfortable and good location for town centre.

Cons: Nothing

Pros: Breakfast included in the price, was only expecting basic without hot meal. Nicely surprised with cooked egg, option: scrambled or fried egg. Staff very friendly and helpful even if she doesn't speak english well. I travelled with my elderly parents and booked a 4 person 1 room. We got 1 on the ground floor with easy access to the back security access door, was very convenient with minimum steps and stairs. Parking is a short walk away and is in an outdoor private car park.

Cons: Shower clogged up easily, staff was very apologetic when she was informed this and will check it out. Power cable for kettle was not long enough to reach power point under table.

Pros: Very nice hotel in the centre of Aachen! Nice and clean room, good breakfast and perfect location!

Pros: Had a good breakfast. Friendly and helpful staff. Central location.

Cons: Room was a bit small. Wife partially disabled and managed. Fully disabled, this hotel is not for you.

Pros: Good location,big room, spotless and lovely breakfast

Cons: Nothing

Pros: The location of this hotel was great for us. It was walkable to everything we wanted to see and parking was decent. The breakfast was great and the size of our room was right for us.

Cons: I didn't realize we had to reserve a parking space ahead of time, so we had to park at a public parking garage a few blocks away.

Pros: The breakfast was fine but repeated through out my 10 days stay same menu.

Cons: Give discount for stay after 3 consecutive days. my total bill in the hotel for over 800 euros and no discount for 10 nights. too bad

Pros: Clean and good service. Breakfast is good and they have a lot of options from savory to sweet.

Cons: Maybe that kids are aloud in the gym running around without their parents.

Pros: Location and staff

Cons: No fridges in the room and limited menu from the bar

Pros: The variety of yogurts were delicious, especially with the muesli and the coffee machine had a good variety. They had a waffle maker too! Eggs, sausages, bacon, fresh cheeses, salami, etc... Yum, Yum!!

Cons: There could have been a larger variety of pastries, but the ones they had were good.

Pros: Everything to be honest, staff very friendly and helpful, a good buffet style breakfast , nice bar area , a modern vibrant hotel , pleasant surroundings , would definitely stay there again and recommend to family and friends

Pros: Facilities.

Cons: reception staff cld be a bit more welcoming.

Pros: As returning guests, we can say it's the usual high quality you would expect from Hampton: comfortable and clean rooms with great breakfast selection.

Cons: Parking is a real challenge with a tall car. There's a height limitation of 2 meters, with a roof box you're way above that. There would be ample parking in the front area, but it was full of regular cars; the neighbourhood was also already packed.

Pros: Well located - just a short walk from the centre and yet easy to get to off the main motorway - clean, English-speaking staff and underground parking.

Pros: It was very clean, smart and relatively quiet. Breakfast was a decent sized buffet.

Cons: Everything was an extra charge including parking in a tiny underground car park. Staff were quite rude

Pros: breakfast had a bonus: waffle machine,: in 2 minutes fresh warm waffles . also organic maple syrup was very enjoyable.

Cons: I did missed a refrigerator in the rooms. bread on the breakfast seemed as it wasn't fresh (hard and very dry). Eggs in the breakfast were very pale: both on the looks as well as the taste of it. no taste to it. the towels weren't clean as well: out of four, two of them had foundation on it. one had a brown, long women's hair on it.

Pros: Very close to city center and central station. Stuff is very kind. Room is very clean.

Cons: nothing

Pros: Location is great, really close to the old city and to the main railway station. The room is absolutely clean. A traveler just needs to keep in mind that there is no lift, so if you have a room on the 2-3 floor you will have to drag your case. Also there is no hair-drier. The bathroom is for three rooms, clean and fresh

Pros: Location close to the railway station. Spacious comfortable room with kitchen. Short walk to centre. Friendly helpful staff. Wholesome value breakfast.

Pros: Both our room and the common area were clean. Staff was always willing to help.

Cons: Hopefully they could add an extra thick curtain.

Pros: It was clean and quiet. Nicely renovated and cozy.

Cons: Nothing

Pros: The room and bathroom were clean. The Wi-Fi was good. The location is very close to the main train station (Aachen Hbf) and also to the Dom/Rathaus area.

Cons: The room was too small and the stairway was cramped. Also, there is no elevator which is a problem if you have heavy bags.

Pros: The breakfast was very good. Thed was comfortable, convenient for the station.

Cons: Steep stairs, no lift.

Pros: Great location.

Cons: Window on the sunny side of the building, on a hot afternoon.

Pros: Clean room Nice hosts Location

Cons: No arico in the room A bit tight in a bathroom The bed is too soft to my taste The breakfast is very simple, no espresso machine or capuccino

Pros: Close to the train station and a simple but comfortable and clean room. It was hot outside, and we very very grateful the room had a ceiling fan. Made all the difference.

Pros: Location and the clean of the room.

Cons: Poor English of the staff. The guy in the bar prepared a cash bill without asking, then when we tried to put on the room he left to do it, then he's back saying it wasn't possible as we weren't taken a warranty during the check-in... While for the breakfast we're told to do exactly this way, putting on the room and nobody at check-in asked us for a deposit. For 7.50 eur it would be weird anyway. At check out the receptionist did mistake the room we're leaving. The bed in the room was small while there was space to put a bigger one. Entire room was quite spartiate, what you expect from Ibis budget, not from Novotel...

Pros: Good hotel with parking. Novotel level. My kid's loved the complimentary ice cream from the front desk. Thank you very much. Breakfast is good.

Cons: The location is ok, 10 minutes walk from the central plaza, but the street in front of hotel is dirty with a lot of homeless, beggars and junkies. It is not hotel's issue, but it is not comfortable to walk out of the hotel in the evening time.

Pros: The customer service was perfect. Breakfast was amazing and the location was superb. Close to everything, clean and safe. Loved my stay!

Cons: Nothing I could think of

Pros: we lıked talking to Norman at the receptıon, when we come to hotel after 12 o clock at midnight, he is a great receptıon guy, please let him know!!!!

Cons: Did not lıke paying to the hotel ı m satıying 14€ per night, if ı don t come back to this hotel this would be the reason.

Pros: Always friendly and helpful staff

Pros: Location great. Breakfast good, the beds were comfortable, the room was clean.

Cons: When you book a 4star hotel and you pay 170€/night you expect to have a free parking place. The water pressure was not as expected, but we can ignore this matter.

Cons: Hotel is very quite even it is lying in center of city. Staff is very cooperative.

Pros: Good service. Friendly staff, 15 minute walk from attractions and shopping. Good price for parking.

Pros: I like the lobby with refreshing drink.

Cons: First room was hot, aircon is not well functioning, I have to close windows because of the noise of the main roads . Second room’s aircon is not cold either... we came in a hot summer day.... I think aircon needs Freon. But for one day is good enough.

Pros: Perfect location. Within walking distance to almost all the attractions. Air-conditioning.

Cons: Nothing really

Pros: The room style was older traditional brown German furniture but comfortable and functional. The breakfast was just right - although very German country style. The highlight was the attached restaurant where the food was EXCELLENT.

Cons: Lighting a bit dim

Pros: Good breakfast. Nice spacey room with an extra bed. Very close to motorway for onward travel.

Cons: Bed broke when getting into it, but fortunately there were three, so both of us could sleep and did not need to change rooms. Could not find plug for the sink, same as 2 years ago. Lighting in bathroom could be better (one broken bulb). Lots of noise from loud talking people outside as they left the restaurant.

Pros: Very friendly staff, very dog friendly, great food and breakfast, room was good and clean. We definitely will return.

Cons: The only thing missing was a shower curtain.

Pros: Very pleasant hotel. The room was superbly clean and quiet. The staff were very friendly.

Pros: clean, alot of parking, building is well maintained, the breakfast is super, the staffs are also friendly

Cons: wifi not working, crib not prepared, not getting double bed room

Pros: Stayed for an overnight on the wa home and this Hotel was very convenient for the motorway. Reasonably large clean room.

Cons: Souds churlish, But I'd rather they'd ask if we would like an English language menu rather than assuming. I know they are just trying to be helpful but after more than 20 years of visiting Germany My undrstanding of the menu is often better than their translations.

Pros: Good restaurant and Bar next door

Cons: Room a bit dated, bathroom dark.

Pros: Very friendly staff who took care of me upon my very late arrival. The meal was lovely, so was the beer. Breakfast - plenty to choose from and good strong coffee.

Cons: Mattress in my room was too soft for me, but I understand that this is only personal preference.

Pros: Easy to reach of the motorway. Good staff very friendly. Good room very clean. The food was excellent in the restaurant. The duck was superb. Just a great place to spend the night. Wood highly recommend.

Cons: Nothing

Pros: Everything was excellent!!!

Pros: Support at reception was great. Very nice rooms.

Cons: -

Pros: Comfortable bed, spacious bathroom and all equipment in the kitchen. Very friendly staff that's all what you need.

Pros: The location is perfect, and for the price, the room is really great! We could check in as late as we wanted, and check out was really easy too. The room has lots of amenities, including free tea and coffee. The shower is really nice - large, spacious. Overall, we definitely recommend this place!

Cons: The bed/pillows were a bit uncomfortable for our preference, but that's because we don't like to sleep on really soft mattresses. The bathroom door is transparent. Made out of glass, so if you're not travelling with a partner - be careful - there's no poop-noise isolation, and of course if someone accidentally walks into the hallway while you're on the toilet, there you are.

Pros: Good size room, the bed and chairs were comfortable, nice bathroom and a decent fridge.

Cons: Last time there were soft drinks and beer in the fridge. This time there was absolutely nothing, even though the website and welcome letter indicated there would be. A bit disappointing after a long drive. In the morning there was only one coffee each, which was a bit tight setting off for another long drive.

Pros: Everything was perfect!! There was nothing which was not perfect. 11 out of 10

Pros: It's the best room I ever stayed for this price. And trust me , because I'm travelling in the whole Germany with my job and I sleep every night in another place . Go there , you will never regret !

Pros: Breakfast was small and there was not so much thing for choose.

Cons: Wifi connection was really bad in room number 10 Breakfast was small and there was not so much thing for choose.

Pros: Ideal location, close to shops and tourist destinations and comfortable beds.

Cons: Didn't know where to put out the rubbish. The shower had fungus on the grouting between the tiles. A bit of bleach should remove it.

Pros: Breakfast is a bit expensive but it is totally worth! It is just delicious! The hotel is very pet friendly! They really care about the pets.

Cons: Nothing to comment.

Pros: Great service and breakfast. The swimming pool is nice

Pros: Great breakfast with many choices. Nice walk to city center.

Cons: I was not happy with the booking system. I booked and paid a doubleroom for 2 persons. On arrival I was told that i had only booked for 1 person. The system should do better.

Pros: Clean, attractive surrounds. Short walk to the bus station. Quiet and comfortable.

Cons: Dining room staff were sometimes slow and disorganised.

Pros: Very clean with good facilities. Nice polite staff. Nice place for a drink in the evening.

Cons: Parking charges are very high considering the hotel is located well outside the city centre.

Pros: The confort of the room.

Cons: Nothing

Cons: No possibility to get food in the hotel after a certain time, also there aren't any places very close by where it is possible to eat

Pros: Spacious room, nice garden, room was clean

Cons: No accessories were available in the room. For example hair conditioner and toothpaste. Although I asked for toothpaste and it was provided to me but I didn’t feel to call for everything I needed.

Pros: Great location, quietness, excellent dinner and breakfast

Cons: None

Cons: Need more staff on the bar and restaurant when it is busy. Also paying for food etc was a bit drawn out but staff were very nice.

Pros: Clean, large rooms. Great restaurant and fantastic evening meal and breakfast. Underground parking (10 euros).

Cons: Too far to walk into town and after a long drive we didn’t want to get back into the car. Didn’t see Aachen at all which is a shame. Bathroom was v clean but old.

Pros: Very efficient reception. Nice breakfast. Our room was very large with a sitting room and kitchen and good sized but clinical bathroom designed for wheelchair use. Booked a double bed but had two singles pushed together which was unsatisfactory.

Cons: Room furnishings are tired. Bathroom smelled of cigarette smoke. Main areas have been refurbished but the rooms are in need of updatiing. No air con on the hottest day of the year

Cons: I paid 346 euro for triple room and it was the cheapest room in the hotel , there is cooking equipment but no cooking supplies like plates fork knife or...…. it was the smaller room just they add a sofa bed for the third gest ,the hotel is far from the city and the nearest bus station is far like 1km , I already booked another room for third person and only tow of us we stayed in triple room so I paid another 180 euro more for the third gest . staying in this hotel it was wasting of money I will never go back to this hotel again .

Pros: Clean and spacious

Cons: Uncomfortable pillows (far too large)

Pros: Good location, amazing breakfast, wonderful staff and very clean. We loved our room made us feel like home

Pros: Very confortable, big and clean rooms with tarrace, great stuff and nice Restaurant. Since 3 years I'm testing the hotels in Aachen area and this is the best one comparing price and the service.

Cons: The Internet didn't work.

Pros: Spacious hotel rooms, good location (only a few minutes from city center and easy to get on the road to Eifel National forest), clean, kitchen in our room, many parking spaces available in the hotel private parking.

Cons: There was no airconditioning in the room, although it was not necessary when we visited the area but you've come to expect it at any hotel.

Pros: Fantastic good bed, I slept like a rock Excellent breakfast

Cons: A bit warm in the room (No AC)

Pros: Interesting location, many facilities

Cons: Reception desk was not very welcoming. My 2 earlier bookings (for same room size, among the most expensive) delivered much more satisfaction (e.g. 2 vouchers for a cocktail, 2 vouchers for their massage water bed). Hence, value for the money went drastically down.

Pros: Location

Cons: Noise

Pros: The breakfast was rich and abundant, although it did not contain any sweet pastries or cakes (croissants, Pain au chocolat, etc.). Internet was very quick and worked seamlessly. The position of the hotel was excellent at few minutes walking distance from the Aachen's dom.

Cons: The hotel requires a several renovation: the room's carpets are old fashioned and partly eroded by time. The bathroom is minimal and the shower is functioning but - again - old. In fact, the size of the bathroom is below the expected standards: for instance, it was not possible to seat on the WC and keep the door open (at times, I need to contort myself to enter the hotel and seat!). The walls are so thin and/or wrongly isolated that I could see anything happening in the room next to mine: even minimal sounds as opening the bathroom's sink was very loud and resonated in my room, at the level of waking me up during the night. Aachen was hit by a hot wave of temperature. The rooms are not equipped with AC. While I understand the exceptional nature of the situation, guests cannot be left in almost unbearable rooms for the high temperatures, at day and night. The staff was fine but very cold, impersonal and never smiling in any situation, except for a nice young lady in the breakfast room. All of this could have been understandable if I had taken a low-budget accommodation. Instead, the cost was almost 100 Euros per night.

Pros: Comfy bed Good shower Good breakfast Secure parking

Cons: No air conditioning it was very hot but had a Breeze later in evening

Pros: A fantastic hotel in a fantastic city! The location, comfort, and convenience of this hotel makes us want to return to Aachen to enjoy the great shopping, food in the shadows of the Aachen Cathedral, one of the greatest monuments in medieval history. The guided tour through this 9th century cathedral is an experience not to be missed.

Pros: - excellent location in this wonderful town, hotel situated between train station and main square and cathedral, ca 7 min walk distance from main railway station and ca 10 min from old town - excellent breakfast - wide choice from menu and served with smile and love :-) - all is close - restaurants, shops, sights... - direct a easy bus connection to Carolus Thermen

Cons: - small bathroom - little bit old fashioned style bathroom and room equipment, but fully functional

Pros: Second time staying at this hotel. Great location. Places of interest are within walking distance. Breakfast was good. Staff was very friendly.

Cons: Wifi was of poor quality. Bathrooms are tiny. But luckily the design of the bathroom in this particular room was slightly more spacious.

Cons: the refrigerator was out of operation

Pros: great location, good breakfast, nice people,

Pros: Great breakfast; very friendly staff. Stayed in a single room, pretty small, but that is okay. Recommended if you don't care about the room size. .

Cons: Room is very small.

Pros: The hotel is conveniently located between the railway station and the centre of Aachen. I had a single room, which was simple but functional. Breakfast was nice, offering choices from a menu. The hotel responded very swiftly to questions i had and the staff was very friendly. There is a lovely little backyard for everyone to use.

Cons: My room was on the first floor (one up from the entrance) which turned out to be directly at the level of the backyard. The backyard is lovely as i wrote above, but is also used by smokers which meant smoke directly into my room as they were literally sitting right outside the window. With 30+ degrees C not having the window open (the room has no airco) was unfortunately not an option. I hope in the future the hotel could consider making the backyard smoke free.

Pros: Everything perfect, fully arranged kitchen, comfortable bed, clean and comfort bathroom. Living room was very relaxing. Location near to Altstadt, walkable distance. Next door nice Chinese Restaurant, Beer Tasting. Perfect! Parking lot was well arranged. Super nice Host and very nice breakfast. Yes and a superfast WIFI :)

Cons: Nothing

Pros: Nice size room, clean and the beds were comfortable too. We were travelling and arrived very early, we were extremely grateful that we were allowed to check in early. Great staff, great hotel, great location!!

Cons: Nothing

Pros: Well appointed room. Helpful staff. Buffet style breakfast.

Cons: The toaster at breakfast didn’t work very well!

Pros: Friendly staff, clean rooms, convenient location just off the motorway. It’s been our second stay in this hotel and once again, they have done a great job.

Pros: Kind staff, clean and tidy rooms

Cons: Elevators seem to be old

Pros: The room was very clean, friendly decorated, one bottle of water free, we had breakfast in the room. Bathroon very nice and clean. Aircondition and windows to be opend a little! Very friedly employers.

Cons: Nothing

Pros: Great room, bathroom, facilities, restaurant and food. I think this hotel deserves honors whilst compared to the price you pay, or at least I paid, to stay!

Cons: TV in the room was a bit undersized, but not the smallest I've seen on my travels around in Europe. But not a biggie.

Pros: Very good location if you want to visit in and around Aachen. Parking in front of the hotel.

Cons: The bathroom was not clean on our arrival !!

Pros: Overall good experience. Staff was cooperative. Good breakfast. Decent rooms. Overall enjoyed our stay.

Cons: Having their own parking lot how can they charge guests for parking?

Pros: Easy location from the motorway, very spacious family room, 2 proper double beds, very comfortable mattress, just perfect

Cons: Missing a mini bar in the room

Pros: Very good buffet breakfast, comfy room, helpful staff.

Cons: portable air con in the bedroom but not the rest of the space and it was very hot when we were there!

Cons: Air conditioning didn't work well

Cons: A difficult location to find if not familiar with the city.

Pros: Good location, clean comfortable rooms, friendly staff, wonderful breakfast.

Pros: Excellent hotel for our visit to Aachen. It is located about 15 mins walk from the city centre with its own off-street car parking right next door. Our room was clean and comfortable and staff were both welcoming and friendly.

Pros: Room was spacious and comfortable, staff were helpful and friendly, breakfast was good, location was good to get into the city centre.

Cons: Nothing

Pros: Hotel is close to the city centre. It's about a 10 min walk to the centre and the Dom. Staff is very helpful. Aken has nice places to visit and surprisingly small streets that are a joy to walk through. Note when you are by car that the Hotel parking is just behind the hotel. If you arrive from Maastricht keep in mind that you cannot directly park onto the parking but need to make a turn somewhere along the way on the street the parking is located.

Pros: Clean an effcient

Cons: Nothing

Pros: Best Western a reliable chain of hotels but this one was a bit too far out of the city, although admittedly the quieter for it.

Cons: We had a very dark room. No windows!

Pros: Staff, specially receptionist "Sabera" very helpful.

Cons: One corner of my room ceiling is down. I hit my head 2 times.

Pros: Everything was great, great breakfast, lovely staff. Nothing was too much trouble...

Cons: Everything was great

Pros: We like the social space from the hotel, you can really enjoy and relax there and make a good cup of coffee. The minibar was our favorite. The location was ok. There is a Bushof not far from the hotel it just takes 5-10 minutes by walk. You can take the bus 350 to Maastricht here. To the old town of Aachen is a bit far... 20 mins walk or take a bus... The breakfast was good. Lots of choices and you can have a fresh pancake as well. Good value for money definitely.

Cons: The surrounding and area of the hotel is situated in a very shady part of Aachen, meaning if you want to walk to the old town or city centre you have to pass this area, where there are a lot of shady groups of people and individuals, which we did not expect, one does not feel very safe there!.

Pros: The breakfast was great. I also like the style of the hotel’s inner decoration, very colorful.

Cons: There are no slippers in the room.

Pros: We felt welcomed, the receptionist was very friendly and she speaks good English.

Cons: Was very clean rooms are made nice

Pros: Staff very good helpful etc bed comfotable

Cons: n/a

Cons: Breakfast was great

Pros: the location is good closed to center

Cons: no safety box and the breakfast is very poor and every day is same

Pros: Good choice of breakfast, nice outdoor area, friendly staff, enjoyed my stay

Pros: Location

Cons: Cleaniness. Minimum facilities

Pros: The facilities, breakfast and staff service were outstanding. Nice side of the city to stay on. Surprisingly quiet even though on a Main Street.