Saro Maria Hotel

Guests have praised the great breakfast at Saro Maria Hotel, which is included in the room rate. The breakfast offers excellent food and a lovely staff.

Yes, Saro Maria Hotel offers free parking as well as a free airport shuttle, providing convenient transportation options for guests.

Guests have noted that Saro Maria Hotel is very clean, providing a comfortable and hygienic environment for visitors.

The high season at Saro Maria Hotel is in February, offering a great time to experience the hotel's excellent location and friendly staff. However, guests have mentioned that the Bole area near the airport can be noisy, so visitors may want to consider this when planning their stay.

While guests have praised the very friendly staff and great customer service skills of the housekeepers and doormen, some have mentioned that the front staff may lack customer service. It's important to note that the hotel's staff is known for being loyal and hardworking, providing a friendly and welcoming atmosphere for guests.

Some guests were disappointed to find that the hotel's pool shown in photos was not available. Additionally, some rooms faced noisy areas, such as construction sites and nightclubs, leading to disturbances.

Several guests mentioned that the hotel's location in the Bole area can be noisy due to nearby construction sites and nightclubs, impacting the quality of sleep.

Guests reported mixed experiences with the airport shuttle service, with some encountering issues such as delays and unavailability. It may be advisable to have a backup plan for airport transportation.

While the hotel offers spa and wellness facilities, some guests found them to be basic and in need of attention.

Some guests encountered issues with in-room amenities, such as malfunctioning showers, non-working TVs, and limited Wi-Fi connectivity. It may be helpful to confirm the functionality of these amenities upon check-in.

The hotel's proximity to attractions like Medhane Alem Church and the Red Terror Martyrs Memorial Museum offers convenient opportunities for sightseeing.

Several guests expressed dissatisfaction with noise levels and plumbing issues in the bathrooms, suggesting a need for the hotel to address these recurring concerns.

Some guests felt that the hotel was overpriced compared to similar options in the area, while others experienced discrepancies between quoted prices and actual charges. It may be beneficial to clarify pricing details before booking.

The hotel's central location in the heart of Bole was highlighted as a positive aspect by several guests, offering convenience for exploring the area.

In cases of service-related issues, such as slow elevators and unresponsive staff, guests recommended seeking prompt assistance from the hotel management to address concerns effectively.