Ookawaso

The hotel offers outstanding dinner and breakfast, with a special focus on traditional Japanese culture and cuisine. The dining area and onsen are particularly impressive, providing a memorable experience for guests.

The staff at the reception are very helpful and able to communicate patiently, especially for guests with limited English proficiency. Additionally, the hotel provides special servers who speak English very well, ensuring a pleasant and accommodating stay for all guests.

The hotel offers a great onsen and sauna experience, with a focus on traditional Japanese bathing culture. The onsen provides a touch of nature and a serene atmosphere, contributing to a relaxing and authentic Japanese experience.

The hotel provides clean and well-prepared rooms, offering a cozy and comfortable stay for guests. The rooms feature traditional Japanese design, and some offer stunning views of the surrounding nature, including the river and mountains.

For guests without a car, the hotel offers a free pickup and drop-off service, ensuring convenient access to the hotel. While the location may not be very convenient without a car, it is surrounded by nature and offers stunning views of the river and mountains.

Several guests highly recommend choosing a room with a view, such as a river view or a room overlooking the mountains, for a stunning and serene experience.

If you don't have a car, be aware that the hotel's location is not very convenient for public transport. However, the hotel offers a free pickup and drop-off service, making it easier to access.

Guests praise the onsen and sauna facilities, but note that the open-air bath is only open without a private reservation in the morning, so plan your visit accordingly.

English-speaking staff members are available and are praised for their helpfulness, making the stay more comfortable for non-Japanese speaking guests.

If you have specific dietary preferences or restrictions, it's recommended to communicate them clearly to the staff to ensure a more tailored dining experience.

If you're interested in a private onsen experience, it's advisable to book in advance to secure a slot that suits your schedule.

Guests appreciate the hotel for providing an authentic Japanese experience, from the rooms to the dining area and the onsen, offering a glimpse into Japanese culture and hospitality.

Some guests have mentioned that there is no Wi-Fi in the rooms, so if this is important to you, it's best to confirm the availability of this amenity before booking.

If you're interested in experiencing snow during your stay, it's recommended to inquire with the hotel about the schedule in advance.

A few guests found the rooms to be a bit small for four guests, so it's worth considering the room size based on your group's needs.