Pros (+) Staff very goood Room is clean View is magnificent
Cons (-) Bathroom was very smelly No laundry available, they take the clothes outside
4 stars
Sera Lake Resort Hotel Spa & Aparts
Yildizli Mah. Mavra Küme Evleri, 235, Akçaabat 61310, Turkey
Akçaabat, Turkey
See location+90 462 696 0661Photos of Sera Lake Resort Hotel Spa & Aparts
Overview
Hotel with free valet parking, near Sera Lake A restaurant, a health club, and a sauna are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a conference center, massage/treatment rooms, and 24-hour room service. Housekeeping is available on request. Sera Lake Resort Hotel Spa & Aparts offers 68 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers. This Akçaabat hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a health club and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Sera Lake Resort Hotel Spa & Aparts
Amenities at Sera Lake Resort Hotel Spa & Aparts
- Spa and wellness center
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Valet parking
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
General
- Family rooms
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Lake view
- Mountain view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Open-air bath
- Public bath
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Services and conveniences
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Kitchen
- Electric kettle
- Kitchenware
- Kitchen
- Kitchenette
- Dishwasher
- Stovetop
- Tea/coffee maker
- Kettle
- Refrigerator
- Dining area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Drying rack for clothing
- Washing machine
Dining
- Special diet menus (on request)
- Restaurant
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Dining table
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Bedroom
- Feather pillow
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Pool and spa
- Hot tub
- Spa and wellness center
- Massage
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Family friendly
- Cribs available
- Kids' outdoor play equipment
- Playground
- Child-safety socket covers
Outdoor
- Garden
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Sera Lake Resort Hotel Spa & Aparts
9.2
Wonderful
2045 verified ratings
Wonderful
1372
Very good
310
Good
158
Okay
74
Fair
47
Mediocre
23
Poor
61
Summary of reviews
Guests say
Guests generally praised the hotel's location and service, highlighting the helpful staff and beautiful views. However, there were significant complaints regarding cleanliness, particularly in bathrooms, and some guests felt that the value for money was lacking due to the quality of the rooms and amenities.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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9.2 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is fantastic year-round, but if you prefer lower crowds, consider visiting during the low season in January or the high season in June for the best weather and outdoor activities.
How is the quality of the beds at the hotel?
The beds at the hotel are comfortable and spacious, ensuring a restful night's sleep with feather pillows and cozy linens.
Is parking available at the hotel?
Yes, the hotel offers free parking and valet parking for added convenience during your stay.
What can I expect from the food quality at the hotel?
You can expect delicious and varied meals, including special diet menus, delivered food options, and a delightful breakfast with stunning views.
How is the cleanliness and customer service at the hotel?
The hotel maintains high cleanliness standards and offers exceptional customer service, with staff members like Wessam, Tarek, and Ramzy going above and beyond to ensure a memorable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Size
Some guests noted that the rooms are smaller than expected, so if space is a priority, it's advisable to inquire about room size options before booking.
Enjoy the Spa and Wellness Center
Many guests appreciated the spa and wellness facilities, including the sauna and massage services. Consider indulging in these services for a relaxing experience.
Take Advantage of the Turkish Bath
The hotel offers access to a Turkish bath, which was praised by several guests. It's recommended to experience this traditional amenity during your stay.
Plan for Noise from the AC
A few guests mentioned noise from the air conditioning units. If sensitive to noise, it's advisable to inquire about quieter room options or bring earplugs.
Consider Transportation Options
While the hotel offers shuttle services, some guests found the road to the hotel poorly constructed. It's advisable to plan transportation arrangements accordingly.
Explore Nearby Attractions
The hotel is close to the Sogutlu Athletics Stadium, making it convenient for sports enthusiasts to attend events or explore the area.
Engage with the Friendly Staff
Many guests praised the helpful and friendly staff, particularly mentioning individuals by name. Engaging with the staff for recommendations and assistance is recommended for a pleasant stay.
Check for Room Upgrades
Some guests mentioned receiving complimentary room upgrades, especially for special occasions like honeymoons. It's worth inquiring about potential upgrades for special stays.
Consider Dining Options
While most guests enjoyed the food, a few mentioned specific issues with the menu and dining experience. It's advisable to explore dining options in the nearby area for variety.
Location
Yildizli Mah. Mavra Küme Evleri, 235, Akçaabat 61310
What's nearby
- Sogutlu Athletics Stadium1.8 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 17151
Essential information about Sera Lake Resort Hotel Spa & Aparts
Low season | February |
|---|---|
High season | June |
Average price (weeknight) | $85 |
Average price (weekend night) | $109 |
When to book a room at Sera Lake Resort Hotel Spa & Aparts
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in AkçaabatGood to know
Value for money | 8.9 |
|---|---|
Distance to city center | 2.9 mi |
Nearest Airport | Trabzon |
Distance to airport | 9.2 mi |
Everything you need to know for your stay in Akçaabat
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