Pros (+) This all inclusive Wellness retreat is the real deal! Yoga and meditation classes included all day long!!!
Cons (-) Everyone and everything was fantastic
4 stars
Akumal Bay Beach & Wellness Resort
Km 104 Carr. Cancun-Chetumal, 77760 Akumal, Quintana Roo, Mexico
Akumal, Mexico
See location+52 984 875 7500Photos of Akumal Bay Beach & Wellness Resort
Overview
Akumal Bay Beach Wellness Resort is located on beachfront property just 4.5 miles from Kantenah Bay and 5 miles from Xcacel-Xcacelito, which is famous for its sea turtle sanctuary.
Each of the resort's villas is air-conditioned and consists of three bedrooms, a seating area, a dining area, and a full kitchen complete with a toaster, microwave, and oven. The villas have balconies with beautiful ocean views. Guests can also relax in the terraced garden on the property. Free WiFi is available in each villa and throughout the Akumal Bay Beach Wellness Resort, including the pool areas. Free public parking is also available, however, reservations are not an option.
Popular attractions within 10 miles of Akumal Bay Beach Wellness Resort include Kantenah Bay, Xel Ha, and Cenote Dos Ojos. For those who don’t mind traveling a bit further, the Tulum Ruins, Tulum Archeological Site, and Tulum Bus Station are within a 15-mile radius. The Tulum Ruins are the third most visited archeological site in Mexico and are located on a cliff overlooking the Caribbean Sea. The site is home to several artisan stands, a bookstore, a museum, a restaurant, and several bathrooms.
Akumal Beach offers many activities, including boat rides, sailing, snorkeling tours, eco tours, fishing, and Caribbean scuba diving packages. The white sand beach and turquoise water of the Caribbean makes it a popular place to relax and enjoy the fresh air.
Amenities at Akumal Bay Beach & Wellness Resort
- Private beach
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Cable or satellite TV
- Child pool
Services and conveniences
- ATM on-site
- Business center
- Currency exchange on-site
- Room service
- 24hr front desk
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Designated smoking area
Dining
- Restaurant
- Bar/Lounge
- Minibar
- Coffee machine
Things to do
- Gift shop
- Bicycle rental
- Pool table
- Scuba diving
Outdoor
- Beach towels
- Private beach
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Complimentary breakfast
- Child pool
Basics
- Free Wi-Fi
- Fan
- Air-conditioned
Bathroom
- Hairdryer
- Bathrobe
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Pool and spa
- Hot tub
Parking and transportation
- Parking
Media and entertainment
- Cable or satellite TV
Workspace
- Desk
Reviews of Akumal Bay Beach & Wellness Resort
8.5
Very good
28 verified ratings
Wonderful
19
Very good
3
Good
2
Okay
0
Fair
0
Mediocre
2
Poor
2
Summary of reviews
Guests say
Guests generally enjoyed the beautiful location and friendly staff, highlighting the excellent snorkeling opportunities and ocean views. However, several reviews mentioned issues with service, particularly at the front desk, and noise from construction that affected their stay. While the food was appreciated by many, some guests found it inconsistent, and there were complaints about room cleanliness and amenities.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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8.5 out of 10
12 reviews
8.6 out of 10
9 reviews
8.5 out of 10
3 reviews
All reviews
Pros (+) Snorkeling. Staff. Activities. Restaurants. Penthouse suite! Overall, it was a good stay for the price but we probably won't return in the near future.
Cons (-) Seaweed was definitely an issue for about 4 of our 8 days. Staff work all day to clean but it's still bad from morning to 1ish. Hotel is a little older but well maintained.
Pros (+) Traveled in June for 8 nights. Wonderful staff, very friendly. Only had a little bit of trouble finding space at the beach or by the pools - but we did hear the hotel was at capacity. No problems with our room, which was on the bottom floor of building 2, but heard about flooding in other rooms during the storm that hit. It was worth it not to have any room issues, but our room was super close to ...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What activities are available at Akumal Bay Beach & Wellness Resort?
Guests can enjoy activities such as boat rides, sailing, snorkeling tours, eco tours, fishing, and Caribbean scuba diving packages at Akumal Beach.
What are the dining options at Akumal Bay Beach & Wellness Resort?
The resort offers 4 restaurants, a sushi bar, and a 24-hour snack bar. The buffet has a great assortment to pick from every day, and every room has an ocean view.
Are there any nearby attractions to visit while staying at Akumal Bay Beach & Wellness Resort?
Popular attractions within 10 miles of the resort include Kantenah Bay, Xel Ha, and Cenote Dos Ojos. Additionally, the Tulum Ruins, Tulum Archeological Site, and Tulum Bus Station are within a 15-mile radius.
What practical amenities are available at Akumal Bay Beach & Wellness Resort?
The resort provides free WiFi, free public parking, and a 24-hour front desk for guests' convenience. Each villa is air-conditioned and consists of three bedrooms, a seating area, a dining area, and a full kitchen.
What can guests expect from the customer service at Akumal Bay Beach & Wellness Resort?
The staff at the resort are friendly and work hard to ensure a pleasant stay. Additionally, the manager and specific staff members are recognized for their excellent service and hospitality.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Maintenance
Some guests experienced issues with room amenities such as broken air conditioning, non-functioning TV remotes, and leaky sinks. It may be beneficial to check the functionality of these amenities upon arrival and promptly report any issues to the staff.
Explore Nearby Attractions
The hotel is conveniently located near various attractions, including Akumal Beach, Hekab Be Biblioteca, and the Akumal Ecological Center. Take advantage of these nearby attractions for a diverse vacation experience.
Opt for Ocean View Rooms
Every room offers an ocean view, providing a picturesque backdrop for your stay. Consider selecting a room with a balcony to fully appreciate the beautiful ocean views.
Be Mindful of Service Limitations
Some guests noted delays in service at the beach bar and encountered challenges with room locks. It may be helpful to manage expectations regarding service speed and communicate any issues with the staff for timely resolution.
Enjoy the Resort's Amenities
The resort offers a variety of amenities, including a spa, outdoor pool, and 24-hour snack bar. Take advantage of these facilities to enhance your overall experience during your stay.
Plan for Sea Turtle Sightings
If interested in witnessing hatching sea turtles, it's advisable to inquire about the availability and conditions for such experiences, as some guests expressed disappointment in this regard.
Check for All-Inclusive Services
Some guests expected all-inclusive services with 24/7 availability but encountered limitations. It's recommended to clarify the scope of all-inclusive offerings and any associated costs to avoid misunderstandings.
Consider Transportation Options
The hotel provides free parking and a shuttle service, offering convenience for guests exploring the nearby attractions. Utilize these transportation options for added flexibility during your stay.
Verify Room Type Upon Arrival
A few guests reported discrepancies with their reserved room types. It's advisable to confirm the assigned room matches the reservation to avoid inconveniences upon arrival.
Communicate Preferences Clearly
If specific requests or preferences, such as late checkout, are important, it's beneficial to communicate them clearly with the hotel staff in advance to align expectations.
Location
Km 104 Carr. Cancun-Chetumal, 77760 Akumal, Quintana Roo
What's nearby
- Akumal Beach0.3 mi
- Hekab Be Biblioteca0.4 mi
- Akumal Ecological Center0.5 mi
- Half Moon Bay1.1 mi
- Yal-ku Lagoon1.5 mi
- Dolphinaris Tulum1.9 mi
- Riviera Maya Golf Club1.9 mi
- Aktun Chen1.9 mi
- Xcacel Beach4.2 mi
- Jungle Place4.3 mi
- Xcacel-Xcacelito Sanctuary4.5 mi
- Xcacelito Beach5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Akumal Bay Beach & Wellness Resort
Low season | September |
|---|---|
High season | May |
Average price (weeknight) | $378 |
Average price (weekend night) | $344 |
When to book a room at Akumal Bay Beach & Wellness Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in AkumalGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Tulum Intl |
Distance to airport | 27.0 mi |
Everything you need to know for your stay in Akumal
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