Set in exotic landscaped gardens, the Hilton Al Ain hotel offers a peaceful oasis in the heart of this bustling city. This Al Ain hotel is close to major tourist attractions and Dubai and Abu Dhabi airports are 80 minutes away. Visit nearby Al Ain attractions, enjoy a round of golf on the hotel’s 9-hole course or simply relax by the pool. Explore Al Ain's magnificent sand dunes with a desert safari, work out in the hotel's fitness center or unwind in the sauna and Jacuzzi. Lunch alfresco at Flavours restaurant, sample tradition Arabic fare in Makani Café or indulge in a Tex-Mex feast at Paco's. Have fun in the huge playground, enjoy the squash courts and table tennis, or relax with a massage while the kids have fun in the Kids’ Room. Ten minutes' drive from Al Ain business district, the Hilton Al Ain hotel has 4 meeting rooms for 12-600. Take advantage of the hotel’s Business Center and stay in touch with wireless internet access, available in all public areas
Kindness of the staff
Good pools and work out gym.
Poor wifi service; slow; no wifi in rooms
BEAUTIFUL piano and violin music in the lobby area every night. Very nice. Very nice and friendly staff, and very much enjoyed the gym and the olympic pool for swimming laps. Taxis are always available out front, and the Al Ain mall is very close. Did not like however, that wifi was ONLY available in the lobby. So incredibly inconvenient. Hilton can provide it in the individual rooms, as it IS available...you just have to pay for it. Why though?! Most hotels offer it free in the rooms, but Hilton did not, and the way they advertised their wifi for this hotel is misleading to make one think it would be available in the room for free. Also, the shower curtain was cheap and of poor design, as it did not actually keep water inside the shower (ended up all over the bathroom floor instead), and the hair dryer got overheated fairly quickly and just stopped working. Though the pool was nice, I did go one morning only to find a disturbing number of materials such as cigarette butts, bees, ants, and pigeon feathers floating in the water. Gross.
Convenient Location ... MOST HELPFUL and friendly staff! The housekeeping staff and concierge were amazing!
Rates went up while we were there ... August 30 & 31st were much cheaper than September 1st & 2nd
Everything! We wished we could have stayed longer, but will return.Our room was spacious and had a balcony and view. Resturants and food.wine excellent. Staff so helpful and welcoming. Fantastic hotel and staff. Thank you for a great time
Just a suggestion,it would have been nice to have 2 chairs on the balcony so we could sit outside and enjoy the fresh air and view. Nothing fancy just the plastic white chairs would have been good.
i liked all the swimming pools,the spa,the fitness room especially the sauna ,steam and jaccuzi.very clean and quiet atmosphere.the massage that my husband had was very professional! sitting outside night time was a nice experience,i like the one man show's programm.
the food served from the restaurant near the small swimming pool(i don't remember it's name.the furniture of the hotel.
two things i like 1- the location 2- the swimming pool
there are many things which is not matching hilton standrads and those are 1- unprofessional staff at the front desk,2- they are not offering the complementaries as the other hilton branch,2 they are not fast in servicing the rooms and they will do the cleaning after 10 calls and thousands of reminders.
Unprofessional service by the staff , and poor reservation team
The Hotel staff was very co-operative. However more food restaurants are required
The facilities were very good, especially the pool area. All staff were generally friendly. Ideal location for seeing the area.
Treated as second class when the uae football team were in the hotel on day 2. Breakfast service was very bad.
every thing the staff the food and the swimming pook
The family-type swimming pool and the sport facilities are excelent for family holiday or week-end. The rooms are excelent and confort.