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Hôtel Universel

1000 Boulevard des Cascades, Alma, QC G8B 3G4, Canada
+1 418 668 5261

$77+

Overall guest ratings

8.3/10 Excellent
Based on 218 reviews

Review highlights

  • 9.4
  • 9.1
  • 6.8
  • 5.0

Nearby

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    About

    Located in Alma, Hôtel Universel is minutes from Alma College and Parc de Falaise. This spa hotel is within close proximity of Ville d'Alma Spectacles and L'Odyssee des Batisseurs.

    Rooms

    Make yourself at home in one of the 71 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and coffee/tea makers.

    Amenities

    Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a fitness center.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and an elevator (lift). Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • A/V equipment rental
    • Business center
    • Car rental
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Casino
    • Game room
    • Golf
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Pets not allowed
    • Free parking
    • Storage available
    • Outdoor tennis
    • Terrace/Patio
    • Internet
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 218 reviews
    • 9.4 "Perfectly clean."
      9.0 "90% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.1 "Excellent pool."
    • 9.1 "Terrific location."
    • 8.4 "Great service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
    • 7.7 "High comfort."
      8.8 "88% said the beds were comfortable."
      9.3 "93% thought rooms were spacious."
    • 6.8 "Rooms are ok."
    • 5.0 "Vibe was decent."
    • 4.2 "Breakfast is below average."
    • 3.0 "Terrible value."
    View all review categories

    Overall Rating

    8.4 Excellent
    Based on 74 reviews
    • 8.0 "Great service."
    • 7.4 "High comfort."
    • 6.5 "Rooms are ok."

    Overall Rating

    8.7 Excellent
    Based on 143 reviews
    • 8.8 "Location is great."
    • 8.6 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 7.6 "High comfort."
    • 6.9 "Rooms are ok."
    data provided by TrustYou

    Recent Reviews


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