Overview

Hôtel Universel

1000 Boulevard des Cascades, Alma, QC G8B 3G4, Canada
+1 418 668 5261

Call

+1 418 668 5261

Overall guest ratings

8.3/10 Excellent
Based on 228 reviews

Review highlights

  • 9.4
  • 7.9
  • 6.2
  • 5.8

Good to know

  • Comfortable beds
  • Clean hotel facilities

Nearby

    Show all

    About

    Hôtel Universel is a great choice for a stay in Alma. You can visit the spa to indulge in Swedish massages or body treatments, and Pacini serves Italian cuisine. An indoor pool and a bar/lounge are other highlights, and rooms offer room service and premium bedding.

    Less More
    Hotels.com

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • A/V equipment rental
    • Business center
    • Car rental
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Casino
    • Game room
    • Golf
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Free parking
    • Storage available
    • Outdoor tennis
    • Terrace/Patio
    • Internet
    Less More
    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 228 reviews
    • 9.4 "Terrific location."
    • 7.9 "Good service."
      10.0 "100% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 6.7 "Average comfort."
    • 6.3 "Breakfast is mediocre."
    • 6.3 "Vibe was decent."
    • 6.2 "Rooms are ok."
    • 5.8 "Sufficient wellness & sports facilities."
    • 3.0 "Terrible value."
    • 2.1 "Terrible amenities."
    View all review categories

    Overall Rating

    8.4 Excellent
    Based on 82 reviews
    • 7.8 "Good service."
    • 6.1 "Average comfort."
    • 5.6 "Rooms are ok."

    Overall Rating

    8.6 Excellent
    Based on 145 reviews
    • 9.1 "Terrific location."
    • 8.8 "Pool is good."
    • 7.8 "Good service."
      10.0 "100% found the staff to be very friendly."
    • 6.8 "Average comfort."
    • 6.5 "Rooms are ok."
    Good to know
    "Comfortable beds"
    "Clean hotel facilities"
    data provided by TrustYou

    Photos
    Map

    Map

    Close