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Pros: "The crew and seat was fine"

Cons: "Wi fi wasn’t working I didn’t understand the media and it didn’t work No screen"

Pros: "Everything"
Cons: "Nothing"

Cons: "When we landed they parked the plane a foot from where it needed to be. We all had to be reseated while they moved the plane a foot. It still didn't seem to work. It took 20 minutes before the door was opened to deplane."

Cons: "2:30 min delay"

Cons: "Pilots were 50 mins late"

Pros: "Blue, dim lights"

Pros: "Everything"

Cons: "In checking in the staff was no helpful"

Pros: "Fast boarding process"

Cons: "When we landed we sat on the tarmac for over 30 minutes when they said 10 minutes."

Pros: "Friendly & Fun"

Pros: "Individual tv, seat comfort"

Cons: "I missed the connection for a delay in Qantas for Melbourne."

Pros: "Everything was comfortable"
Cons: "Carry on storage was limited but the staff was accommodating"

Cons: "No food, just snacks."

Pros: "Flying home"
Cons: "Drunk passengers"

Cons: "no complaints"

Pros: "Love the airline."
Cons: "My chair wouldn't move back. Chair was broken"

Pros: "I did enjoy the movie selection"
Cons: "I didn’t like that the remote didn’t work and I couldn’t chat with my friends"

Cons: "I was sitting next to Lady. she spilled coffee on her self by accident. it was burning her skin but the lady didn’t help she just gave her some paper towel and she left. All she did was roll her eyes around and didn’t give her another extra coffee"

Pros: "No line at LAX"

Pros: "The full experience from boarding to landing was amazing"

Pros: "I always enjoy flying with Alaska Airlines."

Pros: "yes"

Cons: "Nothing bad. All is good."

Cons: "We weren't able to sit together."

Pros: "availability"
Cons: "cost"

Pros: "Nothing"
Cons: "No pilot. I thought y'all merged with virgin so why no pilot."

Pros: "Everything!"

Cons: "Delays"

Cons: "no music. no wi-fi. nothing to enhance the experience. check out jet blue."

Cons: "Kosher snacks"

Pros: "Alaska has always treated us well. I would recommend them anytime."

Pros: "My trip going to California and coming back home was so nice. I had no problems, everyone were eager to help. I felt so comfortable. The plane was clean. I would travel with Kayak (Alaska airlines ) again."
Cons: "I have no complaints."

Pros: "Roomy seat, expensive change fee"
Cons: "Bad smell on plane"

Pros: "Flying home"
Cons: "Boarded late and sat on the plane for awhile. Also should be embarrassed that all they can spare fir a snack is a miniature bag of pretzels"

Pros: "The upgrade to 1st class was nice."

Pros: "The stuffs were very entertaining and the plane roomy."

Pros: "Power connection"
Cons: "seat was not comfortable. Back and legs ached."

Cons: "US Customs was very rude."

Pros: "Comfortable seating"

Cons: "Same comment on boarding procedures."

Pros: "They were attentive as usual."

Pros: "No worries. Pleasant staff."
Cons: "No complaints"

Pros: "Over all Alaskan airlines does a great job."
Cons: "The boarding process was very sloppy. The boarding person made very little to no announcements regarding boarding procedures. He then made everyone who had lined up in general boarding line exit the line and then finally turned on the sign that said preferred boarding. Then the same thing happened again. He could have saved all of us and including himself lots of frustration if he had just made an announcement regarding the boarding process with directions when he was about to start boarding. Everyone was left without clear directions. Big let down to start my experience with Alaskan airlines."

Cons: "The plane was small and uncomfortable"

Pros: "Fast"
Cons: "Na"

Cons: "really good enjoyed the whole experience"

Pros: "I would like to have ore of a grace period to check baggage."

Pros: "Crew, atmosphere, timeliness. I was satisfied overall"
Cons: "Gate number changed couple times before flight departure"

Pros: "The tv is good addition Comfortable chairs"
Cons: "Menu could have been improved"

Pros: "Boarding was smooth."
Cons: "Nothing."

Cons: "The cabin temperature was very hot"

Pros: "Everything"
Cons: "Nothing"

Cons: "More food more room - but hey that’s what we always want"

Cons: "Everything"

Pros: "Taco"
Cons: "Taco"

Cons: "No customer service they do not care and it shows"

Cons: "Leave on time so passengers dont miss their connection flights My family of 7 people are stuck at the airport in Zurich with no connection flights until tomorrow to have to board on two additional flights Absolutely unacceptable Never again will we book flights with Delta."

Cons: "Very bad service, airline unrespectfull, discortesy"

Cons: "5 hours delay. Most of that time we were on the runway. We even had to deplane and board again. We were given all kind of excuses till the pilot himself said that this is unheard off !!"

Cons: "Late taking off. Let's leave on time"

Pros: "The cAbin attendant was really good"

Pros: "Boarding was easy."
Cons: "I am 6' 1" tall and weigh 220, so not out of the ordinary and I felt like I was stuffed into a sardine can."

Cons: "Good"

Cons: "Snacks"

Pros: "Coming from Europe Alitalia and Delta did an EXCELLENT job at assisting the passengers get rid of their luggage just as soon as we were done going through customs... I don't usually fly on this route, but I thought it was perfect. Transfer between Delta terminal was a breeze too..."
Cons: "I usually don't fly from JFK. The food court was expensive (18 dollars base price from a burger seems a high even for an airport. I don't fly from NY normally - so maybe I need to tune my expectation for the locale, and it may have NOTHING to do with the airline company."

Pros: "Early arrival. On time departure. Good selection of movies"

Cons: "Have to call out the delta lounge...excellent and healthy. My experience was outstanding. Thanks Delta"

Pros: "Overall ok."
Cons: "Cabin was freezing."

Pros: "Excelente"

Pros: "Timely, clean"
Cons: "A little chaotic at boarding time"

Pros: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"

Cons: "None"

Pros: "The food and the service"

Cons: "JFK was depressing but not Delta’s problem."

Pros: "After being redirected and behind on travel plans due to weather and missed flights this was a welcomed relief. Everything went as planned and staff was very helpful."

Pros: "Food and movies were good."
Cons: "Didn't leave on time."

Pros: "The staff is very friendly. Most pleasant airline I've flown with."

Cons: "Price to get a little more space"

Pros: "Great upgrade program"
Cons: "Slow unloading of luggage"

Pros: "Excellent job"
Cons: "N/a"

Pros: "Overall the actual flight was good..landing was kind of hard but I'm alive so not stressing that"
Cons: "..but the multiple delays are ridiculous, I would not fly Delta if I had a feasible choice."

Pros: "So many movies to watch. Keep it up!"
Cons: "The food was too sweet and salty."

Pros: "Layout of aircraft."
Cons: "USB port barely accessible. Also, it didn't seem to work."

Cons: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."

Pros: "Friendly and cleanliness."
Cons: "Cold drinks were warm."

Pros: "movie choices are great"
Cons: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."

Cons: "This is possibly the worst airplane food ive ever had. Ever. The chicken didn't look nor taste like chicken and it was in some weird green chickpea sauce?? Very unpleasant."

Pros: "Everything up to departure. Sat in line for almost an hour."

Pros: "Didn't know you could get complimentary meals anymore! The movie selection was awesome too!"
Cons: "Why is the complimentary Wi-Fi and messaging only for T-Mobile subscribers?"

Pros: "Una hora de retraso"
Cons: "Una hora de retraso"

Pros: "Movies- pro staff"

Pros: "Plane was comfortable"
Cons: "In order to leave airport on time (plane came in late) they claimed overhead space was full and that remainder boarding passengers had to check their bags. (Bags to be picked up in baggage claim) When walked into plane saw plenty of overhead space for carryons!"

Pros: "Service"
Cons: "Too old aircrafts"

Pros: "Every thing went well thx"

Pros: "The only airline that I'm aware of that still offers: • free snacks • free checked bags • free meal and drinks on international flights"

Pros: "Although I am a vegetarian, It was nice Delta was serving sandwiches."

Pros: "Everything went as planned."
Cons: "USB or power outlets."

Pros: "Crew was super friendly and amazing"

Cons: "Not the airline’s fault but we were delayed. That’s the only thing that could have been better"

Cons: "The same flight leaving an hour and a half after ours left before ours. I don’t understand how exactly that works the gates were directly next to one another."

Cons: "No carry on baggage fee"

Pros: "Crew was very attentive and pleasant."
Cons: "Stop charging for carry on baggage for outside of Canada flights."

Pros: "The crew was very nice, and I love the complimentary craft beer!"

Pros: "3 hours delay"
Cons: "Be on time."

Cons: "More comfortable seats"

Pros: "Crew were lovely"
Cons: "2 short hauls. Somewhat turbulent. No one can fix that,crept the Big Guy"

Cons: "I was caught off guard to find out at time of check-in that I had to pay a substantial amount for carry-on when I had specifically asked for a carry-on not just a personal item when booking my reservation. I ended up paying more than saving where I could gone with another company.VERY DISAPPOINTED"

Pros: "Very polite"
Cons: "Nothing. This’s my first trip with Porter. Excellent in everything."

Cons: "Boarding was confusing"

Cons: "Buyer beware! When you buy this basic package, they charge $37 for your first bag and another $50 for your carry-on. I just paid $97 for one piece of luggage and a carry-on! This practically doubles the cost of the ticket. Not only false advertising, but highway robbery!"

Cons: "Plane too small and noisy"

Cons: "Was.not pleased I had to pay $44 to check my carry on!"

Pros: "Nothing"
Cons: "Everything"

Pros: "The courteous and helpful nature of both the ground staff and the crew. The Coffee was super."
Cons: "No Complaints whatsoever"

Pros: "Snack selection and free alcohol is good and unique; Porter is great for these short trips."
Cons: "I like the comfortable seats and the 2-2 configuration (no middle seats) but hate the no overhead space."

Pros: "Clearing security was a breeze, the lounge is convenient, boarding easy and the plane was orders of magnitude more comfortable than what Air Transat offers."
Cons: "We sat on the runway for a while waiting to take off."

Pros: "Free wine"
Cons: "Hot plane"

Pros: "Staff was pleasant"
Cons: "Missed the concert I went to see. Total disaster."

Pros: "nothing."

Pros: "I appreciated how the staff took me in a wheet-chair all the way to the customs and waited with me while they checked me out. they were courteous, kind and genuine.Very refreshing in this day and age. God Bless all the staff at Porter Air Lines. thank you so very very much, Barbara Ann MacMahon-Firestone, Toronto,Ontario."

Cons: "3 houra delays and no storm!"

Pros: "Good service. Thanks"

Pros: "Easy. Relaxed. Cheap. Great!"

Pros: "Either my mistake or a computer glitch gave me a ticket for an evening flight when I was looking for a morning flight. I was able to avoid switching fees by showing up at the airport for the first flight, and I was able to be seated comfortably. The staff at the check in was very nice and helpful. There is no entertainment so I gave that a one. On the short flight that I was on there was a choice of snacks, I chose almonds, thank you very much for the almonds and beverage. Happy travels, everyone!"
Cons: "They wanted me to check my carry on which could easily have fit under the seat in front of me."

Pros: "Lounge Wine"

Pros: "Why would you go any other way? Dependable service, complimentary in-flight wine, the world's best shortbread cookies, breeze through customs and the arrival gate is within walking distance of your hotel."
Cons: "Are you kidding?"

Cons: "Delay"

Pros: "porter gives clients a civilized treatment because of its smallness and amenities"

Cons: "Only 1 Agent at check in. Took a while to get through the line. Flight delayed."

Cons: "We've been sitting on the ground in Toronto for an hour. When we landed they said no gates were available, which is moronic."

Pros: "All is well"

Pros: "Friendly, nice"
Cons: "Had to wait for luggage"

Cons: "Very bumpyyyyyyyyyyy"

Cons: "Seats did not recline at all"

Pros: "My trip was excellent.Coulb not ask more. Thank you."

Pros: "Quick and easy."
Cons: "Cafe before security at Billy Bishop Airport doesn't open until 9am. The overhead compartment for seat was filled with Porter's supplied and I was forced to gate check my carry on."

Pros: "Didn't like it I don't"

Cons: "After my flight with porter airline my souvenirs that were glass were smashed.. I have been on many flights around the states with those exact souvenirs and nothing. I don't think they treat your bags with care at all"

Cons: "Delays"

Cons: "We were unable to rebook or use flights as s credit so when plans changed even though it was months away we were just out the money"

Pros: "service"
Cons: "food"

Pros: "I enjoyed the hospitality experienced. It stood out to me and I fly 3x/ month. In addition, I liked the lounge area was comfortable."
Cons: "It was crowded in Lounge area, so it was difficult to hear updates on flights/ gates."

Pros: "Roomy seats, very comfortable. Lots of leg room!"

Cons: "Same as above"

Cons: "Delayed for 2 hours"

Pros: "Very friendly in flight service Pilots made up time in flight Gate in Montreal was fairly close to curbside pick up"
Cons: "Pilots made up time in flight to catch up delayed departure. Great!! But, then had to wait on Tarmac for gate to be released by another aircraft."

Cons: "Terrible boarding process"

Cons: "Luggage costs"

Pros: "The staff at WestJet was very accommodating to me."
Cons: "Better snack choices"

Pros: "N/A"
Cons: "due to weather a pile of flights were cancelled, we had to call West Jet and get re-routed"

Pros: "The on-board crew were very friendly and helpful."
Cons: "Boarding was terrible. One lady was very rude to people who are boarding. Also took quite a long time to board."

Pros: "Seat"
Cons: "Nothing"

Cons: "No coffee"

Pros: "Flight was only delayed 20 minutes."
Cons: "Nothing."

Pros: "Very nice crew, good snack and drinks."
Cons: "LGA, the start was delay because of traffic jam...we spent 1 hr in the plane taxing."

Pros: "The boarding process was very unorganized."
Cons: "The 7:30 flight was canceled."

Pros: "Flight was smooth and landed 17 minutes earlier. Bags arrived before I was in front of baggage area."
Cons: "Nothing"

Cons: "I miss the wedding party I was the bridesmaid"

Pros: "Nice staff. Comfortable seats.. easy boarding."
Cons: "No air conditioning til we took off, both on our outgoing and incoming flights. That was very annoying as I actually had trouble breathing!"

Cons: "Poorly organized departure lines had plane boarding late, resulting in a long wait on apron for takeoff slot. Late arrival in Toronto meant waiting for a gate, and then customs delay due to multiple arrivals at once"

Pros: "Service on plane. Attendants were delightful."
Cons: "Sat on the runway and it smelled of exhaust, which made me nauseous."

Pros: "Liked that personnel are diverse and inclusive."
Cons: "Personnel at West Jet counter did not communicate clearly and loud enough for passengers to hear compare to other persons from other airlines like Delta wherein person spoke clearly. Suggest further training on communication skills."

Pros: "The cabin crew were outstanding on WS709 today. This is my fourth trip with Westjet, and today stood above. Diane was beyond efficient and pleasant while maintaining a smile and grace, while a number of unattended children were onboard. My seat was changed, and that's fine - mostly because of the manner in which the crew at Pearson handled it. Then, I couldn't resist giving up my re-assigned (centre) seat so that two sisters could sit together. The two folk in my row were lovely, they talked more than I did, but when I joined in, it was a genuinely pleasant conversation. Three strangers, meeting per chance. The woman next to me had given her seat up for a family to sit together, so it really was a chance encounter! Diane needs to be promoted!"
Cons: "While things happen, I wonder why when I was readied a seat, it was missed that two children, sisters, were sitting in separate rows? Should they have automatically been assigned two seats together - they were unaccompanied. As happens, an 'aunt-like' woman was seated next to them, and again, Diane was an another in-charge auntie!"

Pros: "The flight attendants were so helpful ....I have a special needs child and they helped me all the way and made sure we were comfortable"
Cons: "Late leaving NYC but, I guess weather related"

Cons: "The plugs don't actually charge anything... :-/"

Pros: "They were quick and efficient"

Pros: "Staff are very welcoming and helpful."
Cons: "Two worst landings I have experienced. Boarding is always chaotic on Westjet"

Pros: "staff very pleasent"
Cons: "delays cancelled flights"

Pros: "Crew and food"
Cons: "No tv and boarding was a mess"

Pros: "I like the fact that there's a free snack even though its a short flighy. I love it! Cabin crew are so nice and friendly. Very accomodating. Im planning to go back to New York on September."

Cons: "- The unprofessional way the staff "sorted us out". Especially the lady at check-in. Our flight was from NY to Toronto and then connecting after a nine-hour layover from Toronto to London. On all flights, we got the seats in the middle of the aircraft allocated, which is challenging when you are on crutches. - The second flight to London was in a terribly old machine where the overhead compartments were not well equipped to accommodate my crutches. The only way they fitted was at the very back underneath all the luggage. So when I asked the flight staff to help me get my crutch to go to the toilet, as I could not get it myself, he asked: "do you really have to use it?". I considered that very rude! - The selling of the entertainment systems took forever, which meant that the food sale was very late. Almost 4 hours into the flight on an overnight flight is really late! Especially when people would prefer to sleep. Due to my medication, I had to wait for food, but it took forever. All in all, not the best experience"

Cons: "Snack options..."

Pros: "Landed safely."
Cons: "No communication that flight was cancelled. WiFi didn't work."

Pros: "Always friendly"
Cons: "No complimentary drink all of a sudden"

Cons: "Even though it was the first flight of the day, WestJet still left an hour late which meant I missed my connecting flight. That meant I also had to rebook my ground transportation an additional cost. Why they couldn't manage to get the first flight of the day out on time, I don't know. This stuff happens, and I am generally a patient and understanding person. That said, WestJet not only caused inconvenience and added expense, the airline had absolutely destroyed my snowboard bag. It was damaged so badly that I had to tape it up just so I could get out of the airport without losing my stuff everywhere. The WestJet employees didn't say anything about the damage, and clearly hoped I would just go away without making a claim. To make matters worse, they only pay part of the cost to replace my luggage."

Pros: "The flight was on time, there was enough room for carryons in the overhead bins"
Cons: "I did not have any food or use the entertainment options so that’s why I scored them low as I don’t know how good they were."

Pros: "Good crew."
Cons: "Waiting. But not West Jet:s fault.Winfy in LGA. Snow on the ground in YYZ."

Pros: "Very pleasant crew. Complimentary wine was a welcome surprise"

Cons: "Not applicable"

Pros: "Very good"

Pros: "Complimentary drink."
Cons: "People bringing large items as carry on and thus making the overhead bins too full."

Cons: "no entertainment at all. boarding proccedure at LGA absolutely sucked. the zone system was ignored and we were herded in like sheep. No need for that at all. uncaring staff at the counter."

Pros: "Free booze"
Cons: "Late"

Cons: "pilot should have informed us as soon as plane left gate that we would have extended delay due to missed take off window-we do expect some type of reimbursement!!"

Pros: "Seats and the crew"
Cons: "Checking in takes a long time"

Pros: "The boarding process was organized and quick. The pilots, Robert and Patrick flew so well and we landed like a dream."
Cons: "Nothing"

Cons: "it was very good"

Cons: "Toronto connection takes forever!!"

Pros: "Friendliness of customer service (phone), gate attendant and flight crew. I travelled with a pet and their organization is seamless! Well done... again!"
Cons: "Everything was great"

Pros: "The fly is in time"
Cons: "A bit of disorganization in the row where they reviewed documentation and the suitcases of three machines to print passages only served 1"

Pros: "Hilarious crew member. Great Canadian jokes"

Pros: "The flight was delayed over 2 hours."
Cons: "They gave a voucher for food for 15 dollars."

Cons: "Our flight was delayed. At the gate no one announced anything, agents were just standing there looking around. People had to approach them one by one to see the reason for the delay."

Pros: "Flight was delayed and then cancelled due to bad weather. Crew don't handle well the discomfort of the passengers that has to wait about 8 hours for the next flight."
Cons: "Delta should give some kind of support in this kind of situation."

Pros: "I liked the pilot who flew the 6.35 WS 1512 on Jan 3 rd to Toronto, which was delayed, and finally left at 7:19. It is the first time I flew on an airplane and barely felt any pain in my ear. The take off and the landing were professionally done. Kudos to that female pilot! The crew were quite hospitable and friendly as well. Thank you so much."

Pros: "Seats are roomy, service was great"
Cons: "It was delayed by an hour"

Pros: "Everything"

Pros: "Flying portion was fine."
Cons: "Flight delayed for mechanical issues.... then upon landing trapped in cabin filled with exhaust then again trapped in a locked hallway."

Pros: "No traffic to LGA. No security lines. First in line to take off."
Cons: "Snack options are very poor."

Cons: "Seat was very hard and uncomfortable"

Pros: "Comfy seat, great entertainment options"

Cons: "Delays"

Pros: "The steward was super friendly."

Cons: "We had 3:10h delayed..."

Pros: "Honestly, nothing!!"
Cons: "Everything. This airline has disappointed me for the last time."

Pros: "It was average."

Pros: "Arrived on time"

Cons: "Entertainment system for myself and my wife failed after an hour."

Pros: "Entertainment available excellent"
Cons: "Seating space seems to narrow"

Pros: "liked the crew, but didn't know that we would have to check our bags, since the plane was small & had no overhead. Also, I wish I would have been told ahead of time, that I would have to check my bag again going home, even though the plane did have overhead space. Other than that, I love AA!"
Cons: "I didn't get very good instructions about picking up my carry on bag plane side. I was told to go to the baggage claim instead by a staff member when I came out of the plane, but this was wrong, so I ended up waiting a very long time for them to bring me my carry on bag to the baggage claim."

Pros: "Service was great in 1st class"
Cons: "The movie Black k Klansman was great but the system had a problem. Not sure if just my seat or the whole digital video system. Every few minutes it would get choppy and unwatchable. I had to rewind and then it would be fine for a while. Like a video buffering problem."

Pros: "We were early but couldn't get to the gate!"
Cons: "Same as above"

Pros: "The flight attendant"
Cons: "Service was poor."

Pros: "Prompt on time service."
Cons: "N/A"

Pros: "The fight was fantastic."
Cons: "Baggage claim took an hour"

Pros: "Service top notch"

Pros: "Nothing"
Cons: "Someone stole an ipad and that forced us the be delayed for 2 hours"

Cons: "Delay"

Cons: "Too many delays"

Cons: "New cheap fare is honestly offensive trash."

Pros: "Boarding as quick and efficient. Staff were friendly and courteous"
Cons: "Nothing bad to comment on as the trip was a smooth trip"

Pros: "not much"
Cons: "not much"

Pros: "The fly departed on time"

Pros: "Bad weather came in n I was rerouted on Time"

Pros: "Good Airplane"
Cons: "Delays and baggage delayed"

Pros: "It was on time boarding and landing"

Pros: "Small airport"
Cons: "Service and flexibility, needed to call online for assistance"

Pros: "My neighbor."
Cons: "We sat on the tarmac for over an hour for no apparent reason."

Cons: "No priority boarding for people with babies and toddlers"

Pros: "Nothing"
Cons: "It's AA, never again"

Cons: "Everything"

Pros: "It is good"

Pros: "This time every thing excellent"

Cons: "No tv on seat. Those dumb comedy tv show"

Cons: "Entertainment was boring"

Cons: "Good service ! Window seat!"

Pros: "Not enough luggage space for regular number of passengers on board"

Pros: "On time"

Cons: "Delay！！"

Pros: "The service was excellent Very cleaning airplane The people the travel was super good especially the children."

Cons: "Did not allow me to sit in the location I had been assigned."

Pros: "On time and smooth"

Pros: "Everything was very smooth-uneventful"

Pros: "see top review"
Cons: "see top review"

Cons: "The airport is not organized well and a handful of us passengers had to take a shuttle over to the other side of the airport. This by the way, was not written on the boards or announced so we were confused for a good 20 minutes trying to figure out where to go and what was happening."

Cons: "Very poor snacks and food for purchase"