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Pros: I only enjoyed the funny pilot, otherwise I only enjoyed the extra time that I was able to spend with my fiancée while waiting for the delayed aircraft.

Cons: There was no space in the seats, we were delayed three hours, the airline is unorganized. We were given a 15 dollar voucher but that doesn’t compensate for the uncomfortable feeling I heard during the time spent waiting.

Pros: Able to take off, fly, and land the plane.

Cons: Poor customer service and bag policy, which was NOT posted prior to my purchase. The seats were akin to being on a bus..., fixed in place, the definition of pain, unless you are gifted with adipose in that geographic region. A terrible flying experience—never again.

Cons: There was a very long delay.

Pros: Price

Cons: All good

Pros: The plane didn't crash like website and they did not charge $10 for printing off my boarding pass, as no one could with website down. Also, some budget airlines now only allow 40lbs in checked baggage, Looks like they allow 50lbs.

Cons: Similar problem on the way home, could not book luggage online but could check in. Shop closes at 5 CST so could not call. Even though we told at checkout that it was because of the Christmas volume online, still had to pay Airport (extra) price to check-in baggage. They said I could perhaps get the penalty fee returned if I called in. Told her it's not worth 2 hours on a paid long distance call to get $20 back.

Pros: Everything about Newleaf was awesome.

Pros: The plane didn't crash like website and they did not charge $10 for printing off my boarding pass, as no one could with website down. Also, some budget airlines now only allow 40lbs in checked baggage, Looks like they allow 50lbs.

Cons: Similar problem on the way home, could not book luggage online but could check in. Shop closes at 5 CST so could not call. Even though we told at checkout that it was because of the Christmas volume online, still had to pay Airport (extra) price to check-in baggage. They said I could perhaps get the penalty fee returned if I called in. Told her it's not worth 2 hours on a paid long distance call to get $20 back.

Pros: Comfortable seat with plenty of hip & leg room.

Cons: Charged $35. for luggage because I didn't know I could go online with the Flair Air website & pay prior to check in. They were friendly and advised me to do this in the future.

Pros: Always like Alaska flights

Pros: Nothing. Zero. You treated me so poorly. I will never use you again. Absolutely the worst experience of my life.

Cons: Customer service. Customer service. Custoner service.

Cons: No drink service - not even water.

Pros: The plane felt new and was comfy. Crew was nice and the flight was overal pleasant

Cons: They gathered passengers before the gate to check for passports. Thought that was a strange way to do that. Once in the plane not even a snack or a beverage was offered and I was sitting in first class. No entertainment either.

Pros: Comfy seats, quick service.

Cons: If you are in Zone 3 or 4 you pretty much have to check in your bag back there is no more room. Which I don’t understand and is highly incovienent.

Pros: Boarding was easy, plane clean, snacks good.

Cons: Small plane but that’s not really fixable

Pros: Everything good

Cons: Seat assignment at gate and it changed 3 times to Accommodate others.

Pros: Porter was great, bumped us up to an earlier flight because we had no checked baggage

Pros: The flight

Cons: It was on time for once coming back Toronto

Pros: No issues. Everything took place on time. The staff were very accommodating and patient with the infants on board

Pros: Nothing

Cons: Everything

Cons: Poorly organized departure lines had plane boarding late, resulting in a long wait on apron for takeoff slot. Late arrival in Toronto meant waiting for a gate, and then customs delay due to multiple arrivals at once

Pros: The boarding process was very unorganized.

Cons: The 7:30 flight was canceled.

Pros: Very nice crew, good snack and drinks.

Cons: LGA, the start was delay because of traffic jam...we spent 1 hr in the plane taxing.

Pros: Nice staff. Comfortable seats.. easy boarding.

Cons: No air conditioning til we took off, both on our outgoing and incoming flights. That was very annoying as I actually had trouble breathing!

Pros: Nada

Cons: Always late, overall service is appalling. Only reason they are around is due to protective policies of the Canadian government

Cons: Flight was cancelled 5 mins before I arrived at airport and never received any notification

Pros: Flight went extremely smooth. No issues during the layover they even got us an earlier flight to our layover destination, giving us more time between flights.

Pros: Our connecting flight was cancelled due to weather. That is truly out of the airline’s control. What is in their control is communicating the status of the flight with us. When we checked in they took email addresses and cell phone numbers for status updates. We never received any updates. Consequently we didn’t know the flight had been cancelled until it was too late to make an adequate adjustment. On top of that we had to deal with the worst customer service rep in the world at the ticket booth when we struggled to make alternate plans. Completely unsatisfactory experience.

Cons: Nothing.

Cons: We were delayed, while the board continued to show on time. After about half hour of being delayed received an email saying the flight would be delayed half an hour, it then proceeded to be delayed more. Also were standing at the assigned gate at boarding time, only to overehear other passengers saying that the gate was moved. Asked the gate staff at the assigned gate and the

Pros: Greets you nicely, on time, caring staffs

Pros: ?

Cons: the fact they changed my schedule and had to come in earlier customer service was awful and my luggage came back dirty and the best response was that the belts are dirty and i can expect wear and tear. not only that i had to book myself an earlier trip to pay the standby fee so i can leave the same time my brother left tsa screening had us wait 20 min before we move in the line for the fact no worker was there but one guy and i was the last person to board the plane after almost missing closing gates my expierence was awful and disrespectful

Pros: Nothing

Cons: Flight was cancelled and then the gate agent booked me on an already cancelled flight with another airline.

Pros: After all the waiting we got to watch content for free (which is accountable for only 6 dollars)

Cons: After waiting for more than 1hr they started to give some information about the issues, they moved us to another plane that already was planned to be at SF at 10:40 (original flight was for 9pm), it got late again and we got to SFO by 12:20 am. More than 4 hours late. Even after that it took me a while to get a shuttle I even got to insist and explain again to get a Shuttle back home.

Pros: On time and great professional staff throughout

Pros: It was fine. It was a short flight, so I didn't get food, or use any of the entertainment or anything like that. It was a little cramped though, but, like I said it was a short flight, so that was fine.

Cons: I'm not sure the stewardess is really a morning person. She wasn't rude or anything, but she wasn't nice either. :)

Cons: Lack of announcements and proper information when gate changes.

Cons: Had to wait at the gate on the plane for 50 minutes when we landed. Another plane was there. Not good at all!!

Cons: I was berated by a flight attendant

Pros: Flight was on time

Cons: Paying $50.00 for each checked or carry on bag

Pros: Price

Cons: All good

Pros: Was offered a earlier flight that was available when we arrived for check in

Cons: I thought I had paid for baggage in advance but obviously there was a glitch in the payment process so HATED the cost for 2 bags. We traveled with 6 other airlines within Europe and none charged this exorbitant amount... NOT VERY PLEASED Check in person wasn’t very pleasant to deal with. I think she was having a bad day!!! All other staff and flight attendants were pleasant and good to deal with.

Pros: The flight

Cons: It was on time for once coming back Toronto

Pros: Airport

Cons: Was late going to NewYork and coming home. We were able to get an early flight which was great. Island Aurpirt is wonderful. Price fantastic!

Pros: The crew was friendly and welcoming

Cons: Our flight was delayed once again. Once we landed our carry on baggage was not given to us right away. We were told to wait for it outside the plane. After waiting, we were told we would have to pick it up at the baggage carousel with the checked luggage. We had to wait over 30 minutes for our carry on luggage.

Cons: Sitting on the tarmac for an hour before takeoff Cramped seats No beverage service (supposedly, because of turbulence, although other airlines have not let turbulence stop them from serving food and drink)

Pros: Customer service rep was able to move us to an earlier flight

Cons: The flight we moved into got delayed after boarding. My wife watched an entire movie before takeoff. This all after having our flight cancelled the night before. I understand delays from weather but I felt air Canada’s communication was kacking

Pros: New plane!!

Cons: No WiFi

Pros: Comfortable seats with entertainment screens for everyone and friendly staff.

Pros: Speedy check in. Friendly crew.

Cons: The tv kept having problems. In all three seats we were in. We could only watch tv but the audio kept cutting out. Annoying to say the least

Cons: The pplane was two hours late to depart due to technical issues.

Pros: New plane with great entertainment arrived 30 mins early

Pros: Nothing

Cons: That Delta was not more accommodating when I missed my flight.. Got totally lost in Austin. Have never driven there before and highways were difficult at times. $503 to get on another flight home. Ended up getting better deal at Southwest. Will most likely stick with them next time I am forced to fly.

Pros: Everything was on time and all the staff were professional and friendly

Cons: Lack of announcements and proper information when gate changes.

Cons: N/a

Pros: The people were nice and helpful. And the aircraft did not feel cramped. I again did not use the entertainment or anything like that.

Pros: Everything was fine until the passenger for seat 1E boarded

Cons: I paid EXTRA for comfort. I paid $89 to select my seat (1F). A very, very LARGE lady boarded the plane shortly before the door was closed. She was assigned to seat 1E. After some difficulty and struggles she was able to fasten her seatbelt. The gentlemen who was in seat 1D disappeared. I was LITERALLY unable to sit back comfortably in my seat because of this lady's size. Her body spilled over my armrest. I could not get comfortable at all. From Los Angeles to Atlanta I was miserable. I firmly believe that if someone is of a certain size, they should be required to purchase two seats. Why should I have to suffer when I paid extra to have a comfortable flight? So unfair.

Cons: I was berated by a flight attendant

Cons: 4 hour delay

Pros: Price

Cons: All good

Pros: Comfortable seat with plenty of hip & leg room.

Cons: Charged $35. for luggage because I didn't know I could go online with the Flair Air website & pay prior to check in. They were friendly and advised me to do this in the future.

Pros: The plane didn't crash like website and they did not charge $10 for printing off my boarding pass, as no one could with website down. Also, some budget airlines now only allow 40lbs in checked baggage, Looks like they allow 50lbs.

Cons: Similar problem on the way home, could not book luggage online but could check in. Shop closes at 5 CST so could not call. Even though we told at checkout that it was because of the Christmas volume online, still had to pay Airport (extra) price to check-in baggage. They said I could perhaps get the penalty fee returned if I called in. Told her it's not worth 2 hours on a paid long distance call to get $20 back.

Cons: New leaf discontinued their Sunday Halifax to Hamilton flight which was to be my return flight home. They did offer me a full refund if I needed to cancel or to rebook on a different flight but I couldn't make the new dates work so I took the full refund. I booked the flights in December for a flight in Feb and they cancelled half way through January so there wasn't a lot of notice given

Pros: The plane didn't crash like website and they did not charge $10 for printing off my boarding pass, as no one could with website down. Also, some budget airlines now only allow 40lbs in checked baggage, Looks like they allow 50lbs.

Cons: Similar problem on the way home, could not book luggage online but could check in. Shop closes at 5 CST so could not call. Even though we told at checkout that it was because of the Christmas volume online, still had to pay Airport (extra) price to check-in baggage. They said I could perhaps get the penalty fee returned if I called in. Told her it's not worth 2 hours on a paid long distance call to get $20 back.