The Ritz-Carlton Almaty
Photos of The Ritz-Carlton Almaty
Overview
Amenities at The Ritz-Carlton Almaty
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
General
- Executive lounge access
- Hardwood or parquet floors
- Interconnected room(s) available
- Lockers
- Mountain view
- Ski storage
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Ski pass vendor
- Tour desk
- Key card access
- 24hr front desk
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Electric kettle
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Things to do
- Bicycle rental
- Game room
- Golf
- Cycling
- Skiing
- Evening entertainment
- Cooking classes
- Beauty salon
- Horse riding
- Night club
- Hiking
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool towels
- Spa and wellness center
- Massage
- Sauna
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Kids' club
- Children's high chair
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
- DVD player
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Outdoor
- Garden
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of The Ritz-Carlton Almaty
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's food quality?
The food at the hotel is high quality, with a good selection of food types and a good wine list. The breakfast is fantastic, and there are options for vegetarians and vegans. However, some guests have mentioned that the dinner food was not particularly inspiring and that it could be improved.
How are the hotel's beds and cleanliness?
The rooms are spacious and well-maintained, with comfortable beds and a spacious walk-in shower. The hotel provides all varieties of supplies and disposables in case you forget anything. However, some guests have mentioned that the bed was too soft, and there were concerns about the sanitation and cleaning personnel not looking professional.
What are the best times to visit the hotel?
The high season at the hotel is in September, offering a great time to experience the hotel's amazing views and service. However, it's important to note that the low season is in February.
Is parking available at the hotel?
Yes, the hotel offers free parking and valet parking for guests, making it convenient for those with vehicles.
What can I expect from the hotel's customer service?
The staff at the hotel are friendly, professional, and extremely helpful, providing outstanding service. However, some guests have mentioned concerns about the English fluency and communication of the concierges on the ground floor.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Mountain View
Guests highly recommend booking a room with a mountain view for a breathtaking experience.
Consider Room Size
Some guests mentioned that the room size could be larger, so if space is a priority, consider this feedback when selecting a room.
Explore Nearby Attractions
The hotel's location near the biggest mall in Almaty is convenient, but guests noted that the area lacks other attractions. Plan to explore nearby attractions such as Almaty Central Stadium and the National Museum of Kazakhstan.
Check Spa Amenities
Some guests mentioned that certain spa amenities were not fully operational during their stay, so it's advisable to check the status of the spa facilities before booking if this is an important aspect of your stay.
Take Advantage of 24/7 Room Service
Guests appreciated the 24/7 room service, highlighting the promptness and quality of the service.
Be Mindful of Language Barriers
Some guests noted that the English proficiency of the staff varied, so it's helpful to be patient and understanding in communication.
Consider Hypoallergenic Room Options
For guests with allergies, it's advisable to inquire about hypoallergenic room options, as some guests mentioned the desire for hypoallergenic amenities.
Plan for Transportation
The hotel provides shuttle services and airport transportation, making it convenient for guests to plan their travel within the city.
Enjoy the Breakfast
Guests consistently praised the breakfast, recommending it as a highlight of the dining experience at the hotel.
Appreciate the Safety Measures
Guests appreciated the hotel's safety protocols, including contactless check-in/check-out and the availability of hand sanitizer, contributing to a sense of security during their stay.
Location
What's nearby
- Almaty Central Stadium1.3 mi
- Presidential Palace1.5 mi
- National Museum of Kazakhstan1.5 mi
- Republic Square1.6 mi
- The Central Museum1.6 mi
- Almaty Opera House2.2 mi
- Television tower Alma-Ata2.5 mi
- Almaty Cathedral3 mi
- Zenkov Cathedral3 mi
- 28 Panfilov Heroes Memorial Park3 mi
- Hippodrome6.3 mi
- Shymbulak Ski Resort7.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Ritz-Carlton Almaty
Low season | August |
|---|---|
High season | September |
Average price (weeknight) | $692 |
Average price (weekend night) | $723 |
When to book a room at The Ritz-Carlton Almaty
KAYAK's top tips for your stay at The Ritz-Carlton Almaty
FAQs when booking at The Ritz-Carlton Almaty
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See most recommended stays in AlmatyGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 1.8 mi |
Nearest Airport | Almaty |
Distance to airport | 10.7 mi |