Services and conveniences
Pool and spa
Parking and transportation
Accessibility and suitability
Bathroom
Laundry
Dining
Health and safety
Family friendly
Basics
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a complimentary breakfast, a well-maintained swimming pool with a garden, and a delicious dining experience at The Victoria Restaurant.
Is parking available at the hotel?
Yes, the hotel provides free parking and also offers a shuttle service for an additional charge.
How is the quality of the beds and cleanliness at the hotel?
Guests have praised the hotel for its very clean rooms, super helpful personnel, and good shower and beds. However, some guests have mentioned that the beds were uncomfortable and the pillows were not up to standard.
What can guests expect from the hotel's customer service?
The staff at the hotel have been described as friendly, helpful, and accommodating. However, a few guests have expressed dissatisfaction with the level of service and language proficiency of some staff members.
When is the best time to visit the hotel?
The low season is in May, and the high season is in September. Guests can plan their visit accordingly to avoid peak times and enjoy a more relaxed experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the pool or garden comes highly recommended.
Take Advantage of the Complimentary Breakfast
Guests appreciated the complimentary breakfast provided by the hotel, so be sure to take advantage of this offering during your stay.
Consider Noise Levels
Some guests noted that the surrounding streets could be noisy, so if you are sensitive to noise, it may be beneficial to request a room away from the street.
Utilize the Hotel's Tour Desk
The hotel offers a tour desk, making it convenient to plan and book excursions or sightseeing trips directly from the hotel.
Check for Air Conditioning
A few guests mentioned that the rooms did not have air conditioning, so if this is important to you, it's advisable to confirm the availability of air conditioning in your chosen room.
Store Luggage During Tours
If you plan to take a tour, the hotel is accommodating in storing luggage while guests are away, as mentioned by some reviewers.
Take Advantage of the Pool
Guests appreciated the well-maintained pool and garden, so consider spending some time relaxing by the pool during your stay.
Consider Language Barriers
Some guests noted that not all staff members speak English fluently, so it may be helpful to have a translation app or basic knowledge of Spanish.
Plan for Early Check-in
If you have an early arrival, the hotel has been accommodating in allowing early check-ins, as mentioned by some guests.
Arrange Airport Transfers
Guests found it convenient to book airport transfers through the hotel, so consider utilizing this service for a hassle-free arrival and departure.
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 11:30 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Value for money | 10.0 |
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Distance to city center | 0.8 mi |
Nearest Airport | Arequipa Rodriguez Ballon |
Distance to airport | 4.8 mi |