Shell Resort

The double bed rooms at Shell Resort are very spacious and nicely decorated, with a very comfy bed. However, some guests have mentioned that one of the beds was uncomfortable and needed to be replaced.

Yes, Shell Resort offers parking and can also help organize a 5-minute journey in a tuk-tuk or a motorbike to the main strip.

The breakfast at Shell Resort consists of fresh fruit, omelette, toast, tea/coffee, and is generally good. However, some guests have mentioned issues with the availability of other drinks and the preparation of the breakfast.

The cleanliness at Shell Resort has received mixed feedback. While some guests found the place spotless, tidy, and cute, others mentioned issues with mold, dampness, and the swimming pool being dirty.

The staff at Shell Resort are described as super friendly and helpful, with the person in charge going above and beyond to address issues and ensure a positive experience. However, some guests have mentioned issues with unresponsiveness, uncomfortable reception, and lazy personnel.

Guests recommend choosing double bed rooms in front of the swimming pool for spacious, well-decorated rooms with comfortable beds and a calm ambiance.

The hotel's location, a short walk from the center and beach, offers a peaceful environment for a good night's sleep, away from the noise and busyness of the main strip.

Prioritize checking the room for mold, dampness, and hot water availability, as some guests encountered these issues. Consider providing feedback to the staff, who are reportedly dedicated to improving the hotel's quality.

Note that the hotel hosts a monthly pool party, which may affect the overall tranquility, particularly for guests seeking a quieter stay.

Ensure that the room meets expectations regarding amenities such as air conditioning, Wi-Fi, and cleanliness, as some guests experienced issues with these facilities.

Some guests appreciated the views from their rooms, suggesting that a room with a balcony facing the fountain could enhance the experience.

If specific room arrangements are desired, it is advisable to communicate these preferences in advance to ensure they are accommodated.

Be prepared for the possibility of having to pay on arrival, which may differ from typical payment practices in Sri Lanka.

The hotel can assist in organizing transportation, such as tuk-tuks or motorbikes, for convenient access to the main strip.

If encountering issues during the stay, consider providing constructive feedback, as the staff has shown openness to addressing concerns and improving the guest experience.