Very basic stay. Staff lovely and helpful. Had trouble with the WiFi which took a while to sort out. Food only OK. Very slow service.
3 stars
Travelodge Ashford
Eureka Leisure Park Rutherford Road, Ashford, TN25 4BN, United Kingdom
Ashford, United Kingdom
See location+44 871 984 6004Photos of Travelodge Ashford
Overview
Hotel in Ashford with free parking This hotel features express check-out and free self parking. Travelodge Ashford offers 67 accommodations.
Amenities at Travelodge Ashford
- Wi-Fi
- Parking
- Pets allowed on request. Charges may apply.
- 24hr front desk
Parking and transportation
- Parking
Accessibility and suitability
- Pets allowed on request. Charges may apply.
Services and conveniences
- 24hr front desk
Basics
- Wi-Fi
Reviews of Travelodge Ashford
7.1
Good
44 verified ratings
Wonderful
12
Very good
9
Good
3
Okay
6
Fair
5
Mediocre
4
Poor
5
Summary of reviews
Guests say
Guests have expressed significant concerns about the cleanliness of the hotel, with multiple reviews highlighting dirty bathrooms, stained carpets, and overall lack of hygiene. While some guests noted the value for price and friendly staff, the overwhelming sentiment points towards a need for improvement in cleanliness and maintenance. A few guests appreciated the convenient location and breakfast options, but many indicated they would not return due to the poor conditions.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.2 out of 10
1 review
6 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel rooms and common areas?
Some guests have mentioned cleanliness issues, such as dirty carpets and untidy corridors. However, others have found the rooms to be clean and tidy, with fresh bedcovers, pillows, and towels.
What can I expect from the hotel's customer service?
Guests have praised the staff for being friendly, helpful, and welcoming. However, some have also mentioned issues with staff not being knowledgeable about bus details.
Are the beds comfortable at Travelodge Ashford?
While some guests found the beds to be uncomfortable, others have described them as comfortable and the rooms as surprisingly quiet.
Is the hotel suitable for a night stopover before the Eurotunnel crossing?
Yes, the hotel is described as an excellent location for a night stopover before the Eurotunnel crossing, with friendly staff and an excellent breakfast.
What are the best times to visit Travelodge Ashford?
The high season is in June, and the low season is in April. It's advisable to plan your visit accordingly to ensure a pleasant stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
Guests suggested visiting during the low season in April to avoid crowds and enjoy better rates.
Explore Nearby Attractions
The hotel's proximity to attractions like Ashford Museum, Ashford Designer Outlet, and Godinton House and Gardens makes it convenient for sightseeing and shopping.
Pet-Friendly Accommodation
The hotel allows pets, making it a suitable choice for travelers with furry companions. However, it's advisable to inquire about any applicable charges.
Check Room Amenities
Some guests noted the absence of a hairdryer in the room. It's recommended to confirm the availability of essential amenities before arrival.
Be Mindful of Noise
Several guests mentioned noise disturbances, such as a non-functioning lift and noisy neighbors. Light sleepers may want to consider this feedback when choosing a room.
Verify Wi-Fi and Breakfast Quality
Some guests reported issues with Wi-Fi and expressed dissatisfaction with the breakfast. It's advisable to verify these aspects if they are crucial to your stay.
Consider Transportation
The hotel's parking facility is a convenient amenity for guests with vehicles. However, it's advisable to confirm parking availability and any associated fees in advance.
Room Cleanliness and Maintenance
Several guests expressed concerns about cleanliness, maintenance, and outdated facilities. It's recommended to set appropriate expectations regarding the room condition.
Friendly and Helpful Staff
Many guests praised the staff for being friendly and helpful, providing a positive aspect of the overall guest experience.
Location
Eureka Leisure Park Rutherford Road, Ashford, TN25 4BN
What's nearby
- Ashford Museum0.9 mi
- Ashford Golf Club1 mi
- Ashford Designer Outlet1.5 mi
- Godinton House and Gardens1.8 mi
- Willesborough Windmill1.9 mi
- St. Mary's Church2.5 mi
- RAF Wye3.1 mi
- RAF Ashford3.5 mi
- Beech Court Gardens3.9 mi
- Hatch Park3.9 mi
- Chart Hills Golf Club9.9 mi
- Biddenden Vineyards11 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Travelodge Ashford
Low season | November |
|---|---|
High season | April |
Average price (weeknight) | $71 |
Average price (weekend night) | $87 |
When to book a room at Travelodge Ashford
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Travelodge Ashford
FAQs when booking at Travelodge Ashford
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See most recommended stays in AshfordGood to know
Value for money | 6.9 |
|---|---|
Distance to city center | 1.0 mi |
Nearest Airport | London Southend |
Distance to airport | 29.3 mi |
Everything you need to know for your stay in Ashford
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