Aso Hotel

That was a typical Japanese Style Room with good view. The staff are nice and helpful. Recommend if you want to try a traditional Japanese hotel

Not comfortable sleeping as we only slept on tatami with bed mattress (set up by staff). Transportation not convenience.

Staff, view of the room.

Sailing two hotel in one!! I booked the hotel Aso for the picture of the spa view of the room etc.. At arrival the derive us to another hotel 2 minutes ago which the spa have nothing to see with that one... You have to pay a taxe for the spa (first time I see that and we spend 3 weeks in Japan). They told us that they will give us a Upgrade to a Japanese room on the 8 floor as we had twin room asigned. My BOOKING WAS FOR A JAPANESE STYLE ROOM WITH MOUNTAIN VIEW!!! So stop lying saying you gave us an upgrade and the door of the room (801) which separe the bedroom to the entrance is very dirty as the roof of the bathroom. Please clean it!!! The staff do not speak English when they should have a minimum as there is a lot of tourist However the staff of the second hotel are very nice and they bring us back at Aso station by minibus during the morning of our check out. I won't be back in this hotel as they do sale 2 hotels in one on booking when they should sale it separately.