Grand Jatra Hotel Balikpapan

Some guests have mentioned that the beds are not comfortable and need improvement. It's advisable to check with the hotel about the bed conditions before booking.

Yes, the hotel offers free parking, which is convenient for guests who are driving or renting a car during their stay.

While some guests have praised the breakfast for being delicious and varied, others have expressed concerns about the limited options and quality. It's recommended to inquire about the current food offerings before making dining arrangements.

Several guests have mentioned cleanliness issues, such as old towels and a need for better room maintenance. It's advisable to communicate any concerns directly with the hotel staff for a satisfactory resolution.

The low season is in September, while the high season is in June. Considering these seasonal variations can help in planning a visit that aligns with personal preferences and expectations.

If you prefer a city view, it's advisable to specify this preference during booking to ensure you get the desired view.

Some guests have reported noise disturbances, especially on higher floors. If you are sensitive to noise, consider requesting a room on a lower floor or away from potential sources of noise.

While some guests found the rooms clean and comfortable, others reported issues with cleanliness. It may be helpful to check recent reviews specifically regarding room cleanliness before booking.

Some guests mentioned that certain amenities, such as the minibar, were not readily available in their rooms. It might be beneficial to confirm the availability of specific amenities before arrival.

The hotel's proximity to a large shopping mall makes it convenient for guests interested in shopping and dining options. Consider exploring the nearby attractions and facilities within the mall complex.

During peak season, the front office service may experience delays. If traveling during high season, it's advisable to plan for potential delays during check-in and check-out.

Several guests noted issues with the Wi-Fi speed in their rooms. If reliable internet access is crucial for your stay, it's recommended to inquire about the Wi-Fi quality and any available solutions for connectivity issues.

Some guests mentioned that the hotel's rooms appeared dated and in need of renovation. If modern room facilities are important to you, consider requesting a renovated room or inquiring about the hotel's refurbishment plans.

While many guests praised the breakfast, some mentioned that the menu remained the same for consecutive days. If staying for an extended period, it may be worth confirming the breakfast variety and rotation.

Guests reported delays and issues with the delivery of extra beds. If requiring an additional bed, it's advisable to make the request well in advance to ensure timely delivery.