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Pros: crews were nice

Cons: Very crowded flight. Fully book. Super busy bathroom. Food was bad

Pros: This flight left nearly an hour late, which at 1 AM really hurts. The crew were ok, but the flight seemed understaffed, and our service in premium economy was pretty ordinary.

Cons: Total gong show getting to our connecting flight in HK, but Cathay Pacific got us there with only seconds to spare.

Cons: The extra leg room seat I purchased was not as advertised. There was a row in front of it not show on the web diagram.

Cons: Food and drink service

Pros: Great food, entertainment options and personal space

Cons: Crew left something to be desired. Didnt check on anyone or "make the rounds", I had to get up and seek them out. Went almost 12 hours between meals and seemed annoyed when I asked for food

Pros: Great crew

Cons: N/A

Cons: It was too hot in the plane.

Pros: Seats were very comfortabe

Cons: Food was not great. It took over an hour for the bags to come through at JFK.

Cons: The extra leg room seat I purchased was not as advertised. There was a row in front of it not show on the web diagram.

Cons: Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded.

Cons: I wish there was air conditioning. It was very warm ok the plane.

Pros: The seat was not super comfortable but the crew was really lovely and so helpful!

Cons: More padding on the seat would have been nice

Pros: good service, on top of it i have been upgraded during the longer oversea flight. i like the companies doing that often

Cons: food can always be better but overall ok

Pros: I like the option to upgrade for a paid seat. Having the window sit with the middle seat available provides extra space.

Cons: Categorizing travellers together.

Pros: Liked the plug/outlet availablity and the movies.

Cons: Did not get up to date info on the final destination of bags. Food inedible, climbed from tarmac up the stairs into the plane, seats super uncomfortable, not enough customer service from flight attendants

Pros: The seat was not super comfortable but the crew was really lovely and so helpful!

Cons: More padding on the seat would have been nice

Cons: Seats were teeny

Pros: I like the option to upgrade for a paid seat. Having the window sit with the middle seat available provides extra space.

Cons: Categorizing travellers together.

Pros: Crew was friendly , Seats were fine .

Cons: They only had one choice of pork roll , Which was not. Good , As I m a Muslim , I couldn't eat on the flight . More food. Options

Pros: yes

Cons: food

Pros: good service, nice staff, confort ok

Cons: food can always be improve but overall ok

Pros: Can i request for a food that us not pork? I don't eat pork nor shrimp, i will be traveling on the 5th of January again and i don't want that we will be starving again for the second time since last time we never eat for they don't have anything substitute for pork. Hope they will serve some chicken or beef for not everyone will eat pork and to starve while on the plane is not acceptable for we paid for it. Thanks

Cons: Misdirected at upper entrance.

Pros: Top notch service and experience. Up there with EVA Air as the best I’ve ever seen.

Cons: Baggage delivery took very long in Hong Kong. Bags were coming off 35 minutes after the first bag came off.

Cons: The flight was cancelled due to covid

Pros: Food is great. Crew are very nice.

Cons: Advanced seat assignment

Pros: Was able to get rest

Pros: Crew was great!

Pros: The seat is comfortable.

Cons: They fed us expired food. Expired ice cream and expired yogurt. They could not put my wife and me together and I believe that it violates a new law passed by Senator Chuck Shummer. It made it difficult for me to get her medicine to her. On a short flight it wouldn’t matter as much. But we had to endure it for 15 hours. They only fed us two meals instead of 3. Other airlines put a sticker in front of you if you slept through the meal time.

Pros: Staff was great and very helpful

Cons: If they didn't change my flight for 2 hours earlier.

Cons: Better attitude of head attendant. Need to improve food. Not attentive.

Pros: The seat was not super comfortable but the crew was really lovely and so helpful!

Cons: More padding on the seat would have been nice

Pros: Good crew. Great pilots.

Cons: Food. Seat comfort.

Pros: The crew was good, not much as it was a red eye, but they were friendly and helpful

Cons: Better attitude of head attendant. Need to improve food. Not attentive.

Pros: crews were nice

Cons: Very crowded flight. Fully book. Super busy bathroom. Food was bad

Pros: I was unable to board the flight so there is nothing to talk about.

Cons: Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline.

Pros: Liked the plug/outlet availablity and the movies.

Cons: Did not get up to date info on the final destination of bags. Food inedible, climbed from tarmac up the stairs into the plane, seats super uncomfortable, not enough customer service from flight attendants

Cons: Food and drink service

Pros: The crew was helpful and nice

Cons: Better seats and cost should be less

Pros: The seat is comfortable.

Pros: Great crew

Cons: N/A

Pros: good service, on top of it i have been upgraded during the longer oversea flight. i like the companies doing that often

Cons: food can always be better but overall ok

Pros: Crew and all other Staff were very helpful and friendly

Cons: Don’t know

Pros: Customer service is amazing!

Cons: Keep up the great work!

Cons: They fed us expired food. Expired ice cream and expired yogurt. They could not put my wife and me together and I believe that it violates a new law passed by Senator Chuck Shummer. It made it difficult for me to get her medicine to her. On a short flight it wouldn’t matter as much. But we had to endure it for 15 hours. They only fed us two meals instead of 3. Other airlines put a sticker in front of you if you slept through the meal time.

Cons: Extremely bad service at the ticket counter. Really disappointed, really disappointed

Pros: The seat is comfortable.

Pros: Customer service is amazing!

Cons: Keep up the great work!

Pros: Crew and ground Staff were very helpful and friendly

Pros: Top notch service and experience. Up there with EVA Air as the best I’ve ever seen.

Cons: Baggage delivery took very long in Hong Kong. Bags were coming off 35 minutes after the first bag came off.

Pros: Apart from the delay everything was quite good.

Cons: The delay of over 1 hour was a bit nerve-racking as we were close to missing our connecting flight.

Pros: Crew and all other Staff were very helpful and friendly

Cons: Don’t know

Pros: Great service

Cons: N/A

Cons: Better attitude of head attendant. Need to improve food. Not attentive.

Pros: Good crew. Great pilots.

Cons: Food. Seat comfort.

Cons: Economy seating is extremely narrow!

Pros: Liked the plug/outlet availablity and the movies.

Cons: Did not get up to date info on the final destination of bags. Food inedible, climbed from tarmac up the stairs into the plane, seats super uncomfortable, not enough customer service from flight attendants

Pros: The seat is comfortable.

Pros: Same thing they serve pork and no other substitute. The crew members are not so nice especially the one serving the food, some are rude to answer when I asked for something.

Cons: Serve chicken or beef and not only pork for not all will eat pork.3 of us was not able to eat. Thats was not acceptable.

Cons: Hi do veg meal could have been better and communication about my bags could have been better .

Cons: They fed us expired food. Expired ice cream and expired yogurt. They could not put my wife and me together and I believe that it violates a new law passed by Senator Chuck Shummer. It made it difficult for me to get her medicine to her. On a short flight it wouldn’t matter as much. But we had to endure it for 15 hours. They only fed us two meals instead of 3. Other airlines put a sticker in front of you if you slept through the meal time.

Pros: The crew is not so amazing and the food is not so good.They only serve pork and sea food..i don't eat those food for my religion and i asked for another food anything as long as i had something for im starving, for they never had another food to give? You mean i cannot have food while boarding the plane? Im starving and they don't gibe us any food to eat even if i asked them if theres anything . And that is a total not agreeable we are 3 people riding the plane myself and my kids and we did not have anything to eat. The crew is rude when I asked something instead of looking for another food is theres any. I paid for my flight including the food and i was not able to eat.

Cons: Crew serving food should be nice and make sure that all passengers have food to eat especially if one, two or three or more doesn't eat pork and shrimp..if only i could i could transfer plane at that moment i will do it. Hope they will not feel the way i feel i was starving the whole flight..

Pros: I loved the entire experience. This flight was my second trip with Cathay Pacific and I couldn’t be more satisfied. Seats were clean and comfortable. They had decent leg room and great range of motion. The entertainment center was simple but sleek. I loved the extensive movie library. Service was great.

Cons: Boarding was delayed but the crew did keep us updated and was systematic in boarding

Pros: The seat is comfortable.

Pros: Food and beverage

Pros: Great service

Cons: N/A

Cons: The extra leg room seat I purchased was not as advertised. There was a row in front of it not show on the web diagram.

Pros: good service, on top of it i have been upgraded during the longer oversea flight. i like the companies doing that often

Cons: food can always be better but overall ok

Pros: Seat was comfortable. Crew was not too attentive and kept forgetting to serve me food

Cons: Crew should be attentive to ALL passengers.

Pros: Staff was great and very helpful

Cons: If they didn't change my flight for 2 hours earlier.

Pros: It was on time.

Cons: The extra leg room seats I purchased where not as advertised. There was an entire row on front of the that was not pictured on the web diagram.

Cons: The fish is terrible - no matter it is regular or low salt meal.

Pros: Staff was great and very helpful

Cons: If they didn't change my flight for 2 hours earlier.

Pros: I was unable to board the flight so there is nothing to talk about.

Cons: Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline.

Pros: nothing

Cons: justfly is really terrible, tried calling everyday 4 days before my flight because my flight was cancelled, i requested a reroute, i was told it is referred to an offline agent. no body called so i had to call back and was told the same story for 3 days, so requested a refund still the same nobody calls or email. this is really a of test of the agency, they failed miserably... i will post my experience in fb

Pros: Pretty limited movie offerings Seat was comfortable in the flat position but very little storage for phone cords and all the other goodies provided during the flight. Because a pain to store and retreive

Cons: Many movies were old

Cons: Electricity didn’t work in my pod

Pros: Was able to get home toward Los Angeles with delays and change in plane so did not get proper seating as reserved.

Cons: The plane was delayed from Tokyo to Los Angeles due to a pilot staffing issue. The plane stopped in Honolulu at 6:00AM in the morning and no staff was able to assist so they made everyone go through the run-around to have the luggage scanned for agriculture. Then they stated that even though we had pre-check, we did not qualify and the boarding pass was not issued with Honolulu to LAX. Over 5 hours delay and did not know that we could have stayed in Hawaii free room and meals. Terrible and one of the worst vacations ever for returning to the US. The food was not great.

Cons: Entertainment and access to Wifi

Pros: The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people.

Cons: I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work

Pros: Clean cabin and good service

Cons: Not every body is doing extra miles to make customer happy

Pros: Flat bed is wide and comfortable. Cabin crew was excellent.

Pros: I like the crew members

Cons: Entertainment selection and food could be better

Pros: Just ok

Cons: The crew and the service

Pros: Flexible seating due to only very few passengers. On time departure and arrival

Pros: Fast boarding. Early arrival. Comfortable seat.

Cons: I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines

Cons: Entertainment and access to Wifi

Cons: A comfort kit on a ultra long haul flight goes a long way

Pros: Just ok

Cons: The crew and the service

Pros: Crew was super nice and the food was good (for plane food)! Really appreciated that they had snacks and chocolate on hand for hungry passengers throughout the flight. A 17 hour plane ride is never the best, but Singapore Air made it as pleasant as possible. Also, we booked on Kayak and was routed through a third party vendor JustFly, which I was a little worried about - but our booking went off without a hitch.

Pros: The crew was excellent, respectful and helpful.

Cons: Boarding by bus is poor

Pros: Spacious Premium Economy seats with excellent flight attendants looking after general wellness of customers.

Cons: In-Flight Wi-Fi has archaic plans… 30MB Chat App-only Plan for 2-Hours. It also usually has a pause button to halt and resume the internet session later, but there wasn’t one this time.

Pros: everything, the crew was efficient

Cons: more African entertainment to be added on the Johannesburg route

Pros: Reliable service, clean cabin

Pros: Movie selection was ok

Cons: Ran out of meals offered me crackers and bread boarding was a mess long delays I will never fly Philippines airline again!

Pros: Food was great, comfortable flight, no issues whatsoever. One of the best airlines I’ve flown with

Pros: Efficient boarding, friendly crew throughout flight, good plane configuration, even economy comfortable. Really impressed!

Cons: Maybe more veg selections on main menu and more/better beer.

Pros: Crew was nice, and we landed in JFK an hour earlier

Cons: Food

Pros: Crew were very gracious and kind.

Cons: Food not as good as before

Pros: Amazing crew, very nice and helpful.

Pros: Crew was excellent

Cons: Better seat cushions

Pros: the crew is fine. The seat was OK standard.

Cons: Food was not good on my way back to L.A. Food was no flavor, pork cut up way too big, prefer having small piece of meat soaked up flavor sauce.

Pros: Great inflight entertainment

Cons: Have WiFi that is working

Pros: Very comfortable; excellent service

Cons: Food

Pros: SQ always has the best looking flight attendants

Pros: Flat bed is wide and comfortable. Cabin crew was excellent.

Pros: The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made.

Cons: My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential.

Pros: They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them.

Cons: They are well trained crews so I have no better ideas about improvements

Pros: Friendly staff. Both two meals were awesome.

Cons: Already done.

Pros: Super good crew.

Pros: The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people.

Cons: I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work

Pros: Reliable service, clean cabin

Pros: The whole Business experience on SQ

Cons: During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ036, I occupied seat 15 A (mono, aisle-window): I did not understand the reasoning behind this layout: Seat facing straight the front of the aircraft, but not enough space to stretch the legs, and limited height for the footrest, feet getting hurled against a ceiling very quickly, and also footrest only on one side = one foot. The deep cavity, that is probably meant to house the lie-flat disposition, is at a 45° angle with the general direction of the seat. I am 77 and not in any way a contortionist. I decided that the best course of action was to remain seated for the duration of the 14:30 hours, flight without extending my legs. Maybe the crew could have explained how the passenger is supposed to fit into that weird design, but I did not ask, afraid that the demonstration might reawaken chronic shoulder and hip pain. I would be glad to read (not test) how this configuration is supposed to convey the sense of comfort expected from a Business Class ticket. It did nothing of the kind for me.

Pros: I like the crew members

Cons: Entertainment selection and food could be better

Pros: Super good crew.

Pros: Crews were great. Seats space could be better ... overall caring & attentiveness of crew members make a lot of difference.

Cons: Food! 40 years ago Singapore Airlines was second to none in my book! Now I feel like I was away somewhere and Singapore Airlines has changed dramatically....Must be a lot of moving pieces have changed that I was wondering again during my journey whether I was really flying Singapore Airlines...

Pros: Crew was super nice and the food was good (for plane food)! Really appreciated that they had snacks and chocolate on hand for hungry passengers throughout the flight. A 17 hour plane ride is never the best, but Singapore Air made it as pleasant as possible. Also, we booked on Kayak and was routed through a third party vendor JustFly, which I was a little worried about - but our booking went off without a hitch.

Cons: Boarding was delayed for 25 min and was no information for that. Otherwise everything was good

Pros: Eva does a nice job keeping you fed and happy!

Cons: If you are a big guy, tall or broad or both, you should absolutely get either an exit row or upgrade to plus. This is an airline made for smaller folks from Asia.

Pros: Food

Cons: Seats

Pros: The crew was very nice and helpful.

Cons: This is not related to the flight itself, but EVA could do a better job of communicating useful information on its website. Because of covid 19, Taiwan recently banned foreigners from entering Taiwan. I was concerned that this might affect my travel plans since I needed to change planes in Taipei. A clarification of this policy on EVA's website would have been VERY helpful, especially since their phone lines were completely overwhelmed.

Cons: Very good flight. Good company Eva airline.

Pros: Very comfortable; excellent service

Cons: Food

Pros: They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them.

Cons: They are well trained crews so I have no better ideas about improvements

Cons: More storage space in business

Cons: Boarding was delayed for 25 min and was no information for that. Otherwise everything was good