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Pros: The whole flying experience was great for a great price!

Pros: Front cabin business class

Cons: Aircraft not clean, very filthy, food very poor, entertainment almost non-existent

Pros: Newer plane w seatback screen for entertainment. Baggage in Honolulu was delivered quickly. Crew was friendly n attentive.

Cons: Absence of jet-way, unclean flight bad restrooms staff didn't speak or understand english

Pros: Everything ran smoothly and on time and efficiently.

Cons: There were things that got lost in translation with the crew, but they really did try their best.

Pros: short (3 hours) flight. food is okay as airplane food. seats are pretty big.

Cons: The only complaining is there isn't any Cantonese movies as it supposed to be a Guangzhou (廣東) bound.

Pros: 3 free meals.

Cons: Flight attendants are dry and dismissive.

Cons: I like this flight

Pros: The plane was new, the plane was clean, and all the airline hostesses were not 65 years old. Oh and everyone complaining about the visa requirements for China. Bend over a take one for the team like a man just Go to a travel agent in any in China Town. $100 US will get you a bias good for 10 years and it only take a week. Otherwise fly Delta for $1200.

Cons: Limited selection of English language movies but hey it was a China airline so no bit surprise there.

Pros: I liked the price of the trip and free hotel for long transit time.

Cons: Early arrival in Xiamen (5am) nothing open and no way to exchange money for taxi or food. Eventually found ATM that solved that problem. Wasn't dressed for or expecting the cold weather. Communications were a problem.

Cons: Why is my passport number wrong?

Pros: Empty seats

Cons: Everything else. Staff was rude and did not speak English, food was terrible, and the airport was very confusing. We had a 4 hour layover at Xiamen airport and instead of going straight to our gate, they made us go through immigration, then transfer services, then back through immigration. We landed at 5am, the transfer services open at 6, then check in opens at 6:50, but we weren’t allowed to check in until 8am because our flight was at 10am. We basically stood in line without anyone giving clear instructions and waited at different line ups for 1 hour each. Horrible airplane, horrible airport. Never transferring here again.

Pros: The ride was smooth. Excellent landing and take off. Boarding of passengers was smooth. Congestion was reduced. Highly commended starting from the back to the front of the plane with regards to boarding. The food was good and tasty with ample serving.

Cons: The cleanliness of the restrooms can be improved and also refilling of toilet supplies could be better.

Pros: It was fine

Cons: The plane wasn't as new as the one on the way over and it would've been nice to have a bigger selection of movies. Also, they ran out of one of the meal options twice and the second vegetarian meal wasn't that great.

Cons: Better meals

Cons: They lost my vegetarian food option and in return gave me a few cookies..

Cons: For this plane, the seat is very cramp - leg room has shrunk. Entertainment selection is poor, no new movies at all - like watching reruns.

Pros: Food Problem !!

Cons: Worst Food

Pros: Boarding was easy and the crew were wonderful.

Cons: Entertainment was weak. Food was horrible.

Pros: Crew was friendly and spoke English. Boarding was timely.

Cons: The food was the same on the flight to and from. Also was warm, not hot.

Pros: Flight was delayed 1 hour

Pros: The service of Philippine Airlines have greatly improved. I have flown over 20 international airlines like Singapore Airlines, Thai Airways, Etihad Airways, British Airways, Lufthansa Airways, JAL, ANA, EVA Air, Korean Air, ASIANA Air , LAN Chile, Cathay Pacific, Qantas Airlines to name a few. And these airlines gave good service. The service of Philippine Airlines is good. They just need to add movies in all the regional flights .

Cons: The airlines need to add videos and movies. Without it, the airlines is like flying in the JURASSIC era!

Cons: Food

Cons: Slow checking and too much time to wait

Cons: plane was too hot...AA needs to keep a lower temp and pump air through their plane...on a crowded flight like this was, claustrophobia set in. First time I ever experienced this.

Pros: A couple crew members were great and attentive. A couple seemed like they would’ve rather been anywhere else.

Cons: This plane is so outdated. For such a long flight, these days entertainment is everything. The movies got interrupted every time an announcement was made (as in the screens went black and never came back on only the sound) this happened to 3 movies! The “wifi” completely useless.

Cons: The flight attendants were the best

Cons: The on-boarding in Barcelona was a little odd. Instead of calling boarding by groups or zones it was a free for all. That could have been better organized

Cons: Larger meals.

Cons: old screens and entertainment system leg room to small

Cons: Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily.

Pros: Gaps between seats are very narrow.

Cons: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.

Pros: Front cabin business class

Cons: Aircraft not clean, very filthy, food very poor, entertainment almost non-existent

Pros: Business class includes limo service to the airport, a tremendous perk. Boarding was a snap, especially in Shanghai which included a private van for First and business class passengers. The food in business class was outstanding. There was plenty to eat during the meals and the quality was surprisingly good. You could also order snacks and drinks throughout the flight. A great selection of movies also.

Cons: Surprisingly the seat on the 777 was not as comfortable as I expected it to be, though still more spacious than economy class.

Pros: Left the airport on time, arrived on time, good flight, good service onboard.

Pros: It was cheap, had a pretty good selection of movies, was able to choose my seat.

Cons: The food was pretty mediocre, staff was pretty stingy with drinks, ran out of drink choices, not that comfortable seats for a 15 hour flight, most of the staff was pretty rude to non Chinese customers. You get what you pay for.

Pros: Smooth take off and landing. Courteous attendance. Had choice of food. Could have used a snack in between the meals.

Pros: Attentive crew, good breakfast in business class

Cons: Very warm, delay in boarding

Pros: Everything ran smoothly and on time and efficiently.

Cons: There were things that got lost in translation with the crew, but they really did try their best.

Pros: On time

Cons: No USB charging. No charging at all. No wifi. Not all flight attendants speak English. No meal choice. In flight magazine Chinese language only. Confiscated my solar charger. At Guangzhou airport, many food courts take only Chinese cash. Internet service censored.

Cons: I was very sick and contagious and asked for a single person hotel room for the night before a connecting flight. It was not accommodated. It would have cost extra 100-200 yuan. Then when we asked for the shuttle to the hotel, the security at the departures level meant we could not exit and be picked up. No one could arrange pick up at arrivals. Instead we paid for a taxi ourselves. Poor service and coordination, especially considering I could barely talk and just badly needed a rest.

Pros: Complimentary wifi and excellent crew service

Cons: The econ seat is too low, when front seater tilted the seat backward, the screen is right in front of my face. Entertainment video screen doesn’t adjust; in other words, it cannot be adjust in angle, causing neck pain over time. Meals are average, definitely different from the quality compared to regional or domestic equivalent. Very sad, considering that Xiamen Air has a good reputation inside China. The restroom is also poorly stocked — no toilet roll constantly

Pros: Nothing

Cons: Airplane was loud not with crying babies but passengers yelling over one another. Food was mediocre, and plane had no entertainment consoles.

Cons: We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner.

Pros: Flight was comfortable and we were well looked after by the crew. Several meals and beverage services throughout the flight.

Cons: N/a

Pros: Flight was on time. Got to choose seat ahead of time. Professional service at the City check-in. Seamless travel.

Pros: The direct flight to SH was good , that was about it

Cons: Entertainment weak not much selection. Food terrible , drink selection terrible, snacks terrible , seats were not comfortable also

Pros: Nothing! Couldn't be worse. The crew don't care about passengers and can't speak English either. We had a very long delay for no reason. The plane landed at a different airport that it was supposed to and then the airline bussed us to the Shanghai airport. Terrible terrible operation...

Cons: Everything! First please hire flight attendants that can speak English. Then provide better food. Even with Chinese standards the food had a bad quality. The stewardess didn't even understand that airplane mode exists for cell phones. She screamed at me to turn it off. Entertainment was a disaster

Pros: Attentive service

Cons: Didn’t tell why the flight is delayed for 30 mins. All passengers boarded

Pros: anything good except my luggage

Cons: hope next time better.

Pros: Service was good, plane was clean

Cons: Coffee was cold

Cons: Did not have special meal boarded. Aisles in business class were too narrow for Rolling carry-ons.

Cons: Food

Pros: short (14 hours) flight. food is okay as airplane food. seats are pretty big.

Cons: The only complaining is there isn't any Cantonese movies as it supposed to be a Guangzhou (廣東)/ New York bounds.

Pros: The 737-800 was comfortable for the 3-hour flight.

Pros: Food, crew, boarding experience, to wit.

Cons: Nothing really. I was totally disappointed with the other legs, but this last leg was exceptional. Not sure if I’ll ever consider flying with China Souther Airlines though.

Cons: The check in staff did not let me check in and denied to support me! The reason was that my first name, middle name and last name were written in English order, not in Chinese order! I want my money back! All of my plan and meetings in Xiamen were cancelled!

Pros: Plane was new and clean. Flight crew was very friendly. Liked the mood lighting during the flight. Good selection of films to watch during the long flight.

Cons: The food was okay but they ran out of selection a couple of times so I had no choice what to eat. But that’s it nothing else I didn’t like. Really good airline.

Pros: Clean plane

Cons: Still a little more leg room but not as much as on the 787. Had to ask twice to get a Thai immigration form and the crew took an above average amout of time to pickup after the meals were finished.

Pros: Nothing

Cons: Airplane was loud not with crying babies but passengers yelling over one another. Food was mediocre, and plane had no entertainment consoles.

Pros: Flight was comfortable and we were well looked after by the crew. Several meals and beverage services throughout the flight.

Cons: N/a

Cons: Flying as a Canadian via China right now NOT RECOMMENDED! If you fly into China on China Eastern and continue with that airline for your transfer to another country, they seize your passports and keep you segregated from everyone else. Law, supposedly. Took us hours to get to our connecting flight.

Pros: Flight was on time and efficient. Crew was polite, professional and efficient. In other legs of this trip the experience was not so good. On this leg, however, I noticed that the crew was very accommodating to the passengers and never seemed bothered by special requests.

Cons: Food was okay. We ordered 4 different types of vegetarian meals, but only received on type of vegetarian meal. Movie selection was not great, but I still appreciate that each seat has its own personal on demand video screen.

Pros: Nothing

Cons: Like on my earlier review , wine selection awful , cheese selection awful , food terrible , drink selection awfu , entertainment I have seen every movie on there , terrible flight

Pros: I booked thru a search engine more than 3 months before the flight but was not allowed to select my seat. I was seated at the last seat in the middle. The trip was long, more than 12.hrs and being in the aisle would have been comfortable. It is not my 1st time to ride the airline . .

Cons: Not being able to select a.seat prior to the trip.

Pros: Good collection of latest movies.

Cons: Cheap flight with no proper in flight services. No beverages served until after Meal was served after 2-3 hours. Was able to ask and get wine. Food was mediocre and breakfast was a cheap sandwich offered in hand. 2 meals in 12 hour flight, Rice with chicken and Noodles with chicken

Pros: The check in & boarding was so fast and convenient The stars aliens program works perfectly with the business lounge , luggage extended limit

Pros: Entertainment was good quality, and had a good variety of games and movies. The food was also pretty good, and provided pretty good headphones.

Cons: The plane departed 1 hour late, and arrived 1 hour 15 min late, and we barely made our connection on time. The crew gave full cups of drinks to the Chinese passengers, and half full cups to the people of other races. I was sitting in a row of 4 seats, and the person next to me couldn't get anything, so they asked me to get water for them. I asked for water for me, and tried to ask for water for the person next to me, but the crew member just ignored me. I asked her 6 times, and she just wouldn't pay attention to me, so the guy next to me didn't get water.

Cons: The only food I ate all day were the two meals on Hong Kong airlines flights. On the flight from HK to BKK we were served a hot meal of Beef, rice and vegetables. At the time the vegetables tasted a little starnge but I was very hungry so I finished the meal. After arriving at my Bangkok hotel I started to feel unwell and by the evening I was repeatedly vomiting.

Pros: Very professional operation, no hidden costs (eg pay for movies, drinks, whatever), all staff were lovely, and my mother’s gluten intolerance was noted, double checked, then catered for.

Cons: Unfortunately, the food was not great tasting, though breakfast was okay. Apparently the vegan hypoallergenic plate was way worse. Space wise, not the roomiest either.

Pros: large lcd screen with good quality sound, food is good

Cons: seat is compacted

Pros: Very friendly staff, comfortable seats (didn't feel as small as others), awesome entertainment system!

Cons: We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner.

Pros: 1. Friendly crew and attention 2. Affordable direct flight from LAX to XMN 3. Good timing

Cons: 1. Seat cushion is too thin, resulting in painful butt after 12-14 hrs flight 2. The in-seat screen doesn't tilt, thus when front passenger reclined seat, the screen is right in front of your face (less than 5-inches). You need to crank your neck down to watch any programming which results in neck pain 3. Entertainment and food have much room to improve

Pros: New and very clean airplane. Appears to be an inch or two more room between the seats on the 787 to and from China. Good boarding procedure.

Cons: The actual flights were ok. The experience at the airports was the reason for the below average rating. They are not set up to handle transit passengers. The signage in English is poor or nonexistant. The overall level of English for the airport staff is very poor. One goes upstsirs/downstairs nunerous times. Because the second portion of WF858 is domestic flight, the passenger needs to exit the terminal and re-enter as an international passenger. Numerous security and passport lines. I found the movie selection to be poor with few non-violent movies available. Will not fly this route again.

Pros: Crew's Services

Cons: Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor.