Galveston Hotels

How clean and fresh the room was. The room was so fresh and after fishing for seven hours it was awesome to hop into the nice soft bed!

No complaints.

Staff was amazing! We told them it was Our Anniversary and there was champagne and chocolate covered strawberries waiting for us when we can back from dinner! The shuttle to the strand was also great very convenient so we could attend Dickens on the Strand!

Room was small and there was a wedding going on the night we stayed we could hear all the wedding guests screaming when the bride and groom left at like 11:30pm. It took a whole for the crowd to leave and quit down.

Beautiful hotel and beautiful views. Love the Hotel Galvez and sister property Tremont. Never miss an opportunity to stay when the rates are low.

The Bistro staff took care of my wife as she had to wait until 4 to check in. We have been to the resort in the past, and will return but ( and no offense to Kayak/Priceline) we'll have to book direct with the San Luis if we want the service to be "right"

1. Check in was unpleasant, I felt second rate since we didn't book thru the hotel. We were reminded of this several time.."if you would have booked thru us..." 2. We couldn't check in until 4 pm, even thought the place was very much unoccupied (you can tell, the parking lots were very free) 3. The Steakhouse was expensive, and the steak was the chewiest thing I've ever had. The service was REALLY slow.

Rooms were great! Clean, even by our high standards. Food in the hotel was great, especially the breakfast. No need to leave the resort. Staff were nice as expected on this level of hotel. Love the Christmas decorations!

Room service charging $4 per bottle of water is absurd. I understand a need for profit but since one bottle is less than 10 cents at any local store (when bought in a bundle) this seems just plain wrong. Valet should be included in the room charge especially when your guest is on crutches, although I never asked, it would have been nice for them to waive that charge.

The beds were comfortable and the rooms were large.

The bathroom had mold. The free breakfast they didn't have really anything waffles toast and cereal not even any juice. The floors were thin it sounded like a herd of elephants upstairs. The fact that it cost 110 a night and it wasn't worth that at all the most I would pay in the future for this hotel would be around 80$

Bedbugs

Nice Staff! Clean Room! Price is Decent!

Parking Lot is weird.

From the moment we checked in that evening, the staff was quite cordial and anxious to make our stay comfortable. We rented their apartment, which was very plush one of the nights because my initial order for two nights had not been booked. We were so impressed with the facility that we have reserved it for New Yearr's Eve and New Year's Day. When I had to change rooms for the second night, I accidentally left my clothes hanging in the closet. When I went down after the discovery to the main office to ask them to retrieve my clothes from the former room, there were my clothes in the office waiting for me.

There was nothing that we did not like about our stay.

Rooms, shuttle service, use of pool at Hotel Galvez

The staff was very accommodating and helpful.

The live jazz music was great... but it wasn't so great when I was trying to sleep

We loved the comfort of the bed. The cleanliness The Staff

We were there at the same time that they were having a Oni-Con convention next door. That was fine, but the noise in the middle of the night from people running and yelling in the halls was ridiculous. We would definitely stay again, but not when they have that convention

I spend about 100 nights per year in Hotels for business. These folks have absolutely one of the best places I've ever stayed. The STAFF is what makes this place so awesome. These folks put the real thing into Hospitality. Every one was anxious to make our stay comfortable and so anxious to serve any need. We were ALWAYS acknowledged every time a staff member saw us and asked if there was any way anyone could assist us. Service here is top shelf.

Good value for the money

Room was nice. Walking distance to restaurants and a pier. Hotel was very nice for the price.

Staff wasn't always the friendliest, if we ever saw them. Check in counter was often vacant. Waited around forever to check out before we just gave up and left. Housekeeping seemed to take their time. This coming from someone who was trained in hospitality. Our room wasn't ready when we came to check in, even though it was an hour past check in.

Absolutely gross. Didn't like anything about it.

Old, smelted, homeless people in the parking lot. It was absolutely disgusting.

I loved it it was very clean and the pool was amazing

Everything

The beds were the best we have stayed in in any hotel ever.

The timing with all the events going on in Galveston. It took 1 hours 30 minutes to get back to the hotel with the parade going on after dinner.

Comfy bed. Very clean bathroom

Chef is not so friendly. I ordered pull pork sandwich sliders. Chef gave me the death glare Cuz I interrupted his chit chat with front desk staff. Stomped his way into the kitchen. 20 minutes later gave broken buns with crumbs. Cold fries. God awful attitude. Who knows what other ingredient he put in my sandwich....

The room was immaculate, fresh and updated. The lobby, cafe and upstairs lounge were also comfortable and well furnished. The grounds were beautifully manicured. We were able to come and go to the convention center without having to go outside. The tour through the Rain Forest was intriguing. Thank you for the efficient shuttle service. I wish we could have stayed longer.

The time it took to check-in was longer than average. The cafe waitress at breakfast was unacceptably slow to attend. Thankfully a bus boy stopped at our table to ask if we'd been helped, then went to get someone to get us menus. Our meals arrived barely warm. We had to ask for water during the meal also. The cafe service did not match the luxury of the rest of our stay.

It was nice and close to everything. Good location

Bed was hard....hurt.my back

Location, it's what you would expect for so cheap, felt safe and comfortable, rooms were live able, not terrible especially for the price

Carpet was a bit torn up and we had an extremely aggressive toilet that was loud but overall like I said not bad for price

Oh what a wonderful experience, I generally stay on the beach but this time we stayed near the harbor. Enjoyed all of the Laundry owned restaurants, along with late afternoon shopping on the historic Strand. I will definitely make this a traditional trip and stop.

We loved everything, the staff, the rooms, they were so clean n comfortable. We went for our 23rd anniversary, and they remember I mentioned it when I called to confirm our stay. They upgraded our room at no extra cost, they were so helpful in everything.