General
Basics
Accessibility and suitability
Bathroom
Dining
Services and conveniences
Pool and spa
Media and entertainment
Things to do
Parking and transportation
Bedroom
Laundry
Outdoor
Workspace
Health and safety
Family friendly
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a spa with NUXE products, a lovely pitstop with a proper sauna, and a central location near the beach and town center.
Is parking available at the hotel?
Yes, the hotel has its own parking, which is useful for guests. However, some guests mentioned that the parking was under construction and had poor availability.
How is the food quality at the hotel?
The hotel offers a beautiful breakfast, good quality bed linen, and a restaurant with top-class food. However, some guests mentioned that the breakfast was not great and that the restaurant prices were a bit high.
What can guests expect from the cleanliness of the hotel?
The hotel is very clean, with spacious and comfortable rooms, and attentive housekeeping staff. However, some guests mentioned that the room and bathroom were outdated and in need of renovation.
How is the customer service at the hotel?
The hotel has excellent and helpful staff, with a special mention to the receptionist Olga. However, some guests mentioned that the staff were not the best and that they encountered delays and issues during check-in and check-out.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Parking Alternatives
Some guests found the hotel parking to be under construction or poor. It might be worth exploring nearby parking options to avoid any inconvenience.
Check for Room Heating
A few guests experienced issues with room heating during cold weather. It's advisable to ensure that the room heating is functioning properly, especially during winter stays.
Explore Nearby Dining Options
The hotel's central location makes it convenient for exploring nearby restaurants and bars. Guests appreciated the proximity to various dining establishments.
Spa Experience
Guests enjoyed the spa facilities, particularly after a day at the beach. Consider indulging in a spa session to unwind after outdoor activities.
Room Size Consideration
Some guests found the rooms to be smaller than expected, especially for family rooms. It's worth considering the room size based on individual preferences and requirements.
Parking Cost Awareness
Guests were surprised by the cost of parking. It's advisable to inquire about parking charges in advance to avoid unexpected expenses.
Breakfast Experience
While some guests praised the breakfast and staff, others found the breakfast options to be limited. It's recommended to set breakfast expectations accordingly.
Consider Room Renovations
Several guests mentioned that the hotel rooms were in need of refurbishment. It might be helpful to inquire about the room conditions before making a reservation.
Accessibility Consideration
The hotel offers increased accessibility and wheelchair-accessible facilities, catering to guests with specific needs.
Check-in/Check-out | Check in anytime after 3:30 PM, check out anytime before 11:30 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | September |
Average price (weeknight) | $208 |
Average price (weekend night) | $196 |
Value for money | 7.5 |
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Distance to city center | 0.1 mi |
Nearest Airport | Biarritz Parme |
Distance to airport | 2.0 mi |