Biarritz Hotels

The hotel was clean and was quietly situated but convenient for restaurants, shops and golf.

Nothing

Everything, first class hotel. Staff helpful and friendly. Good location. Old world charm and character about the hotel building.

Everything was excellent.

I would rate this hotel as a 3 star hotel rather than 4 star. It was clean & nice but not what i'd expect from a 4 star hotel.

Nothing except close to beach

This hotel is total rip off. Its way overpriced and old fashioned. Had to pay on arrival.Noisy and food was way too expensive. Never again!

Excellent staff, fantastic location, lovely atmosphere in the hotel. Very comfortable bed. Good food in the hotel and good value.

No mirror in the bedroom, only in the bathroom. The carpets in the corridors need to be cleaned, as in their current state they give the wrong impression. When we arrived the hotel had no knowledge of our booking, this is true. We were lucky to get the room.

We had an ocean view room, and with such a stunning coastline view on offer it would be crazy to have any other room. The little balcony is perfect for watching the surf and sunset.

location excellent. found all staff were welcoming, friendly & efficient

spa was closed and was one of reasons for choosing hotel. breakfast €23 too expensive

The rooftop pool and terrace are spectacular at sunset.

location

rude waiter at dinner (didn't eat there again); no hair conditioner in bathroom

It was a lovely 10 minute walk along promenade into town centre, a walk we enjoyed a couple of times a day! Also spa in hotel was really nice. Beds were huge and really comfortable.

Had a great weekend in Biarritz!!

location and view from dining room

place is showing its age, and its cost for rooms and meals are far too high. breakfast for 1 person was 50 euro, about $60 USD. the ocean view room i reserved from kayak was $550, and the only view of the water was from a side window; you had to right up next to the window to even see the water or beach. when i complained, they said that since you can see the water from the window, it qualifies as ocean view. we got misled from the check in girl as to when our room would be ready, and got fast double talk as to what happened. there also appears to be some wiggle room between what we learned about the room from kayak and what the hotel provided. kind of a bait and switch. we won't be back.

Grand old hotel in wonderful position, maintaining its historically high standards.

Some confusion about the two restaurants, which seem to share the same dining room but offer different menus.

I thought the hotel employees from the cleaning staff to the receptionists were very pleasant and reception staff tried to be especially helpful, in the light of the French strike and our cancelled flight by Ryan air - who I would never fly with again.

The room was rather crampted for two people staying 11 nights (resulting from cancelled flight) I would only recommend 5 nights stay because of the room size factor. There should be larger rooms available for stays any longer than a week.

Have just stayed for a week and the whole experience was fantastic. The staff must be the most friendly and helpful of anywhere in the world.They appear very happy in their work. Brilliant value for money and centarl. Highly recommended by our party of six.

Everthing excellent.

hôtel Français situé en France, donc langue Française au moins pour le questionnaire. Ou peut-être hôtel Américain ? ... car ils font une photocopie de la carte d'identité. Pour quoi faire ?? en 2 semaines d'hôtels c'est le seul qui fasse cela. Hôtel bruyant, on peut suivre les conversations du voisin.

Rien ou plutôt si : une baignoire, comme en Espagne.

Convenient. Located next to the airport

excellent location across from the beach, staff were excellent, i asked the receptionist if she could organise hiring a car for us for 2 days and she organised all.

Great location, although the hotel needs a bit of sprucing up, especially the main floor / lobby, etc.

Comfortable beds and bedding. Easy to find location. Client parking - even though your (or their) website description implies none available! Reliable hot water in an adequate bathroom/toilet. Ease of access to ground floor rooms.

Clean room, Attentive staff, all spoke good English. Close to Autoroute

I liked the central location of the hotel and the inroom tea/coffee making facility was welcome.

The room was too small aand the breakfast offered was expensive.

We had a wonderful stay here, The service in the hotel was very good, the welcome pack including a backpack was great, it would be a great example for other city break hotels. great location for beach, shopping and sightseeing. Will stay here again.

The only complaint could have was the weather was poor for our stay, not that the hotel could be blamed for that!

Fabulous location, charming staff and delicious food. Wonderful view from our room and small terrace. Stylish decor throughout the hotel.

Appalling weather! Obviously not the fault of the hotel, but there was little to do in torrential rain. Nowhere to buy English newspapers eve.

the view from my window

the quality of the breakfast and the small area that it's served in, poor value for €20

Cute and comfortable room, reasonable price, wonderful staff, good location

The personnel is very pleasant!

Welcoming staff, modern clean design, fantastic location. We had a fantastic stay. it took a few minutes to walk to the main beach or the shops. great

a decent hotel, a few blocks back from the beach, smart yet small room, average breakfast.

We came driving from San Sebastian and the hotel was really easy to find. Dont forget to book a parking spot if you go by car. Parking right by the hotel was perfect. Staff was really service minded and nice. Rooms was flawless and cosy. Breakfast included good mix of healthy options mixed with a little vacation snack.

Reserver pour 2 recu resa de kayak pour 1 personne Obliger de paye sup de 8€ pour mon epouse !

Close to city centre.

Very expensive and I wouldn't recommend the hotel to my friends.

Lovely hotel, really enjoyed the stay. Great value

The view of the coastline from Le Grand Large was spectacular. The hotel is located within easy access of shops, restaurants, transportation.

Having 2 non-working elevators for a period of time was unacceptable for a hotel with 9 floors.

We liked the hotel the area and the accomadition also the very spacious room and of course the well equipped kitchen

Location in the centre of the city, not so far from the ocean

First of all: I booked a hotel at 21-00, came at 23-00. The hotel was closed despite the fact that it was stated that "reception - 24 hours" I had to call and wait for the manager 20 minutes! After that, he had long wished not to give the room, because "reservation has been made too late." This is unacceptable!

I loved the design, decor and comfort of the hotel and the rooms.- very pleasant on the eye. and the location - very close to good restaurants, shops, the sea. and bus stop.The heating system in the room and the heated radiator towel railing were brilliant as we were in Biarritz in extremely wet windy conditions.

The weather but the hotel could do nothing about that. Some of the tourist sights were not open.

Location was good, close to the city center. Did not like anything else.

Small room, little light at night (impossible to read), uncomfortable beds, everything looks not clean. Hardly any outlets. terrible smell in the bathroom from old pipes. Bathroom tiny, old shower curtain. Toilet seat and cover will not stand vertically and keeps falling on you. Thin walls and doors, you can hear everything. Old carpets. No parking - street parking was all taken.Will not come back. It's amazing how the quality of hotels drops when you drive from Spain to France.

Friendly staff. They found us poles for our flags, and let us leave our luggage in a room after checking out. Close to the beach and the town centre. Good value. the rooms we were in for 2 adults were actually family rooms with a double bed in one room and 2 singles in the adjoining room with an open space (no door) separating the two areas!

It took us a while (10 minutes) to find staff to check in. Whilst each adjoining room had a shower, there was just 1 toilet

A clean hotel that was not quite as expected. The rooms were clean but the decor was dated but okay for a night.

The hotel was dated and needed a few repairs here and there

Our flight had been cancelled due to the general strike in France. The manager was so helpful, contacting the airport, allowing us to use their computer and printing new boarding passess.

Attractive location, Chateau & grounds. Very friendly staff, would stay there again.

A very pleasent stay and no complaints.

beautiful house, different experience from modern hotels lovely grounds beautiful mature trees enjoyed our stay

The peace and quiet

No

friendly and efficient owners, rooms perfectly clean and comfortable, bus service to center very easy.

room at 3rd floor, no lift and too many stairs (left our luggage at the reception). Flushing system of the toilets makes a loud and strange sound. no food option whatsoever.

We stayed only one night in Biarritz. There was secure parking in a nearby public lot for ten euro/day. The desk clerk spoke excellent English and was helpful with restaurant and tourism recommendations. It was a short walk to the beach and to the market. Even in a 30 degree day, the ceiling fan kept us cool.

The room was quite small, almost cramped. There was no elevator. The room lacked AC, and did not have English language TV

lovely place!

Good and big room, comfortable bed and good internet wireless connection.

closest hotel to the beach, and steps from the casino..

one of the receptionists was very irritable and we didnt feel like welcome guests..no elevator.

Central location, ease of access to centre, friendly welcome, good value for money. Perfect for a base to explore from.

Bathroom facilities could be modernised.

very friendly staff; family hotel; comfortable room; good location; easy reach from airport; good service.

Nothing

size of room, key did not work, facilities exceptionally basic

The hotel was what I wanted easy to access from the Motorway and very easy to find. It was clean,comfortable and very good for a stopover.