Occidental Bilbao

The hotel's restaurant offers a tasty menu with a focus on Mediterranean and local cuisine.

Guests commonly compliment the nice comfortable rooms with excellent connectivity, super clean rooms, and the good location.

Some guests have expressed concerns about the expensive parking, suggesting that it should be complimentary.

The hotel offers amenities such as daily housekeeping, contactless check-in/check-out, a Turkish steam bath, room service, and a rooftop terrace.

The high season for visiting the hotel is in August.

Some guests mentioned that the rooms with city views are located on a busy street, leading to more movement and noise. If you prefer a quieter room, it might be best to opt for a room facing the garden or courtyard.

The hotel is conveniently located near the metro, making it easy to access the city center. However, some guests noted that the immediate vicinity lacks dining options, so consider exploring the nearby cafes, bars, and shops for meals.

Several guests found the parking fees to be quite expensive. If you plan to drive, it might be worth exploring off-site parking options to save on costs.

While the hotel advertises pool facilities, guests were surprised to find that there are additional fees for pool access, and an age limit for the indoor pool. It's advisable to confirm the details of pool access before booking if this amenity is important to you.

Some guests reported noise issues, particularly from adjacent rooms and the gym located above ground-level rooms. If you are sensitive to noise, consider requesting a room away from high-traffic areas.

While the hotel offers a restaurant with a focus on Mediterranean and local cuisine, some guests found the breakfast selection to be limited, with hot food not consistently replenished. Exploring nearby dining options could provide more variety.

A few guests mentioned that their reserved double rooms turned out to be triple rooms, leading to a cramped experience. It may be beneficial to confirm the room configuration upon booking to ensure it meets your needs.

The hotel's proximity to the metro station provides convenient access to the city center. However, guests noted that during the operation hours of the metro, public transport is the main option for reaching the hotel, which could be an inconvenience for some travelers.

Some guests were surprised to find that certain facilities, such as the spa, indoor pool, and gym, incurred additional charges. It's advisable to inquire about any extra costs for facilities not included in the standard room rate.

A few guests experienced challenges with communication during the booking process and inquiring about hotel amenities. It may be helpful to proactively seek clarification on any queries to ensure a smooth experience.