Chalet Resort

You can expect excellent service from the staff at Chalet Resort, as mentioned in multiple reviews. They are known for being very kind and accommodating.

The resort is mostly clean, as per guest feedback. However, some areas may not be as clean as others. Daily housekeeping and enhanced cleaning measures are in place for your comfort.

The mattresses at Chalet Resort are firm, as mentioned in a review. If you prefer softer mattresses, you may want to consider this when planning your stay.

The location and environment of Chalet Resort are highly praised by guests. The surrounding area is beautiful, and the view is particularly stunning in the winter.

Yes, Chalet Resort offers free parking for guests, making it convenient for those traveling by car.

Some guests recommended choosing a room with a balcony to enjoy the beautiful views and the serene environment.

The hotel is conveniently located near Phoenix Pyeongchang, making it a great choice for those planning to visit the area.

The staff at Chalet Resort received high praise for their excellent service, contributing to a pleasant guest experience.

Guests appreciated the outdoor equipment available, adding to the appeal of the natural surroundings and providing opportunities for outdoor activities.

While some guests found the rooms mostly clean, there were mentions of areas that could benefit from additional attention, so it may be helpful to communicate specific cleanliness expectations with the staff.

Several guests noted that the mattresses were quite firm, which may be a consideration for those who prefer softer sleeping surfaces.

Feedback highlighted that the kitchens in the chalets are small, so guests planning to cook extensively may need to consider this aspect.

The common area and the view are particularly enjoyable during the winter season, offering a cozy and picturesque setting for guests.

Some guests appreciated the personalized check-in experience, where they were met at the property and shown to their rooms.

The hotel's commitment to enhanced cleaning and disinfection of high-touch surfaces was noted as a positive aspect, contributing to a sense of safety and cleanliness for guests.