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Cons: Food was not good. Everything else was just okay.

Pros: Seats were fairly comfortable, and food was tasty, although very small portions, and no fresh fruit or salad

Cons: Almost a mission impossible to reserve your seats in advance - felt like I was back in the 90s. Unnaceptable in our digital age. Old movies in “new releases” entertainment section

Pros: Movies and ability to stretch in back of plane

Cons: Crew stayed upstairs. Had to ask for wAter 2 x on looong flight -16 hrs.

Pros: The flights were on time (including my transfer flight) and smooth. Food was mediocre but nothing worse than any other airlines.

Cons: Not much maybe just the food but the flight attendants are very nice.

Pros: I thought kayak would send a reminder to the flight

Pros: Movies and ability to stretch in back of plane

Cons: We did not receive the seats we chose months prior when we originally booked. The crew was not engaged and unhelpful. There were no veggie options so we did not eat. We received buns and desert. Terrible service overall.

Cons: I’m very disappointed with China eastern airlines. Despite making the request during reservation, my mom who has bad knees did not get wheelchair. Staff was very rude and did not provide wheelchair and she had to walk a lot with pain.

Pros: I have requested refund my money but still pending

Pros: Boarding was quick & efficient.

Cons: Seats were not comfortable and food was not the best but for the money, it is what you would expect.

Pros: Flight left on time and got to Beijing on time. Everything was fast and easy. Crew member helped me with luggage. Food was good. The only thing is entertainment, not good.

Cons: The entertainment.

Pros: The crew and boarding was great. Food was ok.

Cons: Online check in was not possible and when asking for extra leg room at the gate options were limited. I was told I would be on an exit row and window. However, I was one seat forward of that. It was technically a window seat if you don't count the jump seat for the crew... To top it off, a red eye flight with a seat that does not recline is no good. I do understand that being 6'5" causes air travel to be more difficult. It just seems that some airlines are more accommodating than others.

Cons: Had to take buses on and off the planes in Shanghai. Added at least 20 minutes each way to the process and it was very uncomfortable to be squeezed in a bus waiting to get “full”

Pros: The flights were on time (including my transfer flight) and smooth. Food was mediocre but nothing worse than any other airlines.

Cons: Not much maybe just the food but the flight attendants are very nice.

Pros: I thought kayak would send a reminder to the flight

Cons: Food was not good. Everything else was just okay.

Pros: The staff very courteous and professional. Good airplane.

Cons: No complaint.

Pros: Friendly flight attendants that attended to each need when asked

Cons: Noisy children at all hours during entire plane ride, entrees weren’t very filling not tasty.

Pros: Good connection time. Not too long, not too short. Just fine.

Pros: Crew

Cons: Food

Pros: The flight was fine

Pros: I liked playing tetris and pacman with a controller that was like that of a console. My flight had a lot of empty seats, and I noticed they staggered the seating so that there was nobody in front of me or behind me. Flight crew was genuinely nice and helpful even though we didn't speak the same language. The little cup holder was actually pretty cool. There even seemed to be ample leg room compared to other Chinese international flights I've been on. I've flown previously with china southern and China eastern, so that is my basis for comparison.

Cons: They didn't give me boarding passes for both flights (had a long layover in china). Other airlines printed both at the start of trip. This added quite a bit of confusion for me, seemingly unnecessarily. Also, I'm a bit disappointed in their free hotel room deal for long layovers. When I had a long layover previously with either china southern or china easter (can't remember which one), I got my own free hotel room, a free meal, and a free ride to and from the hotel. That was a real perk for my 12 hour layover. The deal with xiaman is you get a free hotel room, but you have to share it with a stranger of the same gender, and you have to pay for taxi to and from the hotel. Although you do supposedly get a free meal, I chose not to take them up on the hotel offer. Instead I took them up on their transfers lounge. This is a dark, quiet room full of dingy, dirty padded chairs and people sprawled out and snoring. I would have stayed more than 15 minutes if there were more phone charging plugs, but instead I went and ate mcdonalds and found a plug in at the kfc. Aside from all that, I would suggest getting some better Hollywood movies to choose from, as xiamen's competition has them beat there as well, in my opinion.

Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Pros: Nothing

Cons: Late

Pros: Just the right amount of attention from flight staff.

Pros: Not too many people

Cons: The plane is very old. I thought it would be a new plane. I did not eat the food because the flight is short and the leg room on this plane is too close. Not like airbus 350

Pros: None

Cons: Mainland Chinese oriented airline, boarding time delayed without announcement, poor food, limited choice of entertainment for non-Chinese speakers

Pros: Staff recognized it was my wife's birthday made her feel very special. Good service. Leg room more than I expected.

Cons: Seats are a little uncomfortable.

Pros: The flights were on time (including my transfer flight) and smooth. Food was mediocre but nothing worse than any other airlines.

Cons: Not much maybe just the food but the flight attendants are very nice.

Pros: overall great crew and attentive

Cons: Food was not good. Everything else was just okay.

Pros: I thought kayak would send a reminder to the flight

Pros: Nothing

Cons: Had to process in and out of immigration then back into airport No transit area

Cons: The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.

Pros: Nothing

Cons: Late

Pros: No problems for the price

Cons: Ok no problems for the price

Pros: Flight attendant was very nice and cared for passengers

Cons: Flight delayed and we waited for a very long time for unboarding due to tenical issue.

Pros: Flight left on time and got to Beijing on time. Everything was fast and easy. Crew member helped me with luggage. Food was good. The only thing is entertainment, not good.

Cons: The entertainment.

Pros: Staff pleasant.

Cons: Uncomfortable seats. No leg room.

Pros: Friendly flight attendants that attended to each need when asked

Cons: Noisy children at all hours during entire plane ride, entrees weren’t very filling not tasty.

Pros: Seats were fairly comfortable, and food was tasty, although very small portions, and no fresh fruit or salad

Cons: Almost a mission impossible to reserve your seats in advance - felt like I was back in the 90s. Unnaceptable in our digital age. Old movies in “new releases” entertainment section

Pros: They ran out of red wine shortly after the first dinning service. Third time with this airline. A definite trend... cheap tickets obviously why... so I will accept the ill affect of inexpensive flight.

Cons: Morebred wine hehehe

Pros: overall great crew and attentive

Cons: We did not receive the seats we chose months prior when we originally booked. The crew was not engaged and unhelpful. There were no veggie options so we did not eat. We received buns and desert. Terrible service overall.

Pros: Pretty much on time. Normal professional and reliable flight by Air China crew. Tracking the flight on video is very much appreciated.

Cons: Poor selection of movies. The usual choice of beef and fish. How about a more creative dish such as pasta?

Pros: The staff very courteous and professional. Good airplane.

Cons: No complaint.

Pros: Friendly flight attendants that attended to each need when asked

Cons: Noisy children at all hours during entire plane ride, entrees weren’t very filling not tasty.

Pros: The crew and boarding was great. Food was ok.

Cons: Online check in was not possible and when asking for extra leg room at the gate options were limited. I was told I would be on an exit row and window. However, I was one seat forward of that. It was technically a window seat if you don't count the jump seat for the crew... To top it off, a red eye flight with a seat that does not recline is no good. I do understand that being 6'5" causes air travel to be more difficult. It just seems that some airlines are more accommodating than others.