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Pros: Food

Cons: Seats

Pros: Nothing

Cons: The processing of passengers. The entertainment. The seating arrangements. Three big guys next to each other is horrible.

Pros: Liked I got an aisle seat. But we should have that choice as we are purchasing the ticket

Cons: The boarding in lax

Pros: Crew was very nice. What I like to say is the ramp and bus boarding in lax is awful also the site arranging the trip should give us right away the choice of seats .. For me that’s very important

Cons: Choice of seats when purchasing the airline tickets

Cons: Refund

Cons: Airport boarding lounge was ice cold. Staff couldn’t be bothered with it.

Pros: Amazing

Pros: The crews were attentive, hospitable.

Cons: The same as above. Even sitting on Comfort seat, it's not comfortable, there's no place to keep belongings, next to toilets.

Cons: The entertainment system constantly plays media you can't control during the full takeoff and landing times, you can't even turn off the screen. This was particularly annoying during a nighttime landing. Also most of the movies had their content edited.

Pros: Amazing

Pros: Flight cancelled due to Pooley strike. China air did help us get an alternate flight with a different airline.

Cons: More notice on cancellation. Airline knew the pilots were a problem long before our flight.

Pros: The crew was very friendly & movie choices were excellent

Cons: Neither my USB or electrical plug worked (this happened on my flight out as well), the loud music was terrible and played too long interrupting movie, headrests were literally so hard they were painful. I had a headache afterwards for hours.

Pros: The crew was very nice

Cons: Softer seats more wholesome videos

Pros: I like the option to upgrade for a paid seat. Having the window sit with the middle seat available provides extra space.

Cons: Categorizing travellers together.

Pros: Crew and ground Staff were very helpful and friendly

Pros: Seats were very comfortable and so were the entertainment options

Cons: The food was really sub-par in terms of quality. Also the it took over an hour for bags to come through which if we are flying business is a little sub-par

Pros: Great food, entertainment options and personal space

Cons: Crew left something to be desired. Didnt check on anyone or "make the rounds", I had to get up and seek them out. Went almost 12 hours between meals and seemed annoyed when I asked for food

Pros: good service, nice staff, confort ok

Cons: food can always be improve but overall ok

Cons: No landing form!!

Pros: Good crew. Great pilots.

Cons: Food. Seat comfort.

Cons: The entertainment system constantly plays media you can't control during the full takeoff and landing times, you can't even turn off the screen. This was particularly annoying during a nighttime landing. Also most of the movies had their content edited.

Pros: The crew named Lucy was extraordinary,, the best I've experienced.

Cons: The seat was small, the food can't compare to Arab airlines, entertainment doesn't have much selection.

Pros: Premium economy is awesome. Roomy with great entertainment features. First Class @ premuim economy class.

Pros: The technical aspects of the flight were fine. Boarding, the flight, and the aircraft. Very nice plane.

Cons: The crew was not very friendly and it didn’t seem like there were enough staf for such a large plane. It took a long time to get our first meal, and the food was terrible in comparison to other flights, even other China air flights we’ve been on. We could not understand the English announcements as she was not a fluent speaker. I would probabalynavoid flying with China air again.

Pros: I love china and china east air, its my favorite!

Cons: Everything was good, better boarding lines, people get worked up when lining up

Cons: Have more flights!

Pros: The crews were attentive, hospitable.

Cons: The same as above. Even sitting on Comfort seat, it's not comfortable, there's no place to keep belongings, next to toilets.

Pros: Brand New a350-900. Great price

Cons: Food choices for westerners, more leg room.