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Cons: Communication with flight attendants.

Cons: They pushed the first leg of my flight forward 15 hours, but only told me 5 hours before my flight, and they didn't even change the second leg. Was on the phone for an hour trying to get a new flight, and there were very few options. Very stressful.

Pros: Good entertainment

Cons: No delays, better communication, more comfortable seats that recline

Cons: Pric

Pros: Crew did their best despite the poor circumstances.

Cons: Be on time, even delayed time was not on time. Seats are tightly packed together. This resulted in cramped seats and not every row having a window. Aircraft pressurization is uncomfortable compared to newer aircrafts. No onboard entertainment system. Only serving of food is small snack and drink

Pros: Bigger space for legs room

Cons: The food

Pros: We were delayed coming out of LA. Arriving in Manila, we were in the tarmac for 30-40 minutes The crew has a habit of yelling out to passengers for them to remain seated instead of approaching them to ask them to remain seated ...AS OTHER AIRLINES DO. Very off putting and shocking.

Cons: The crew can be nicer, more gracious. Hospitality is their trade. I observed that they have a habit of calling out in aloud voice to passengers to remain seated bothered us. It is embarrassing and comical to watch. Other airlines do not do that. The crew must go and talk to them politely.

Pros: Cabin crew very nice.

Cons: It is being overly picky of me but I had two pieces of bread, one very tasty but the other a bit dry and hard.

Pros: Plane was delayed then we were switched to later flight.

Cons: Send another plane to get the three flights that were bumped.

Pros: Flight delayed for over an hour Only served water Sodas on demand

Cons: Staying on time

Pros: I find airline seats to be getting smaller, even though I have lost 5% of my mass. Perhaps it is my age. My chair at home is a prototype airline seat, designed by a Scandinavian.

Cons: Entertainment on airlines is "meh" at best, but I prefer old movies. So I bring a book. Then the airline comes up with novel locations for the light switch. Airlines should remember that travelers have just had the "TSA experience."

Cons: I had a very large man in the middle seat next to me. I was in the window seat. He leaked over into my seat which made it very uncomfortable especially when he fell asleep. I know the airlines can't do anything about this but he should pay for a larger seat.

Pros: Good fly. Friendly crew

Cons: Late depart. Food was not what expected

Pros: Plane was ok

Cons: Better customer service from airline employees

Pros: the flight attendants take a step forward to offer assistance. Very friendly throughout the trip. Seats are slightly roomy than Air Canada planes. Plane has wifi included.

Pros: The seat is comfortable and leg space is good for a 6’5 people, and the flight is on scheduled time.

Cons: Food could be better.

Pros: the crew members from LA to HK were the worst i ever met, very lazy to move when you requesting something to drink or eat, the food were terrible also, the crew members and food were great between Taiwean and HK

Cons: seemed like their short haul crew were much better than long haul crew

Pros: Very happy with the crew, both at the kiosk, the gate, and the airline crew.

Cons: The food could have been better, Cathay Pacific had the best airline food I've experienced so far.

Pros: The Crew on our second flight was great. The flight from Los Angeles to Hong Kong they were rude and dismissive.

Cons: Our luggage was left in Hong Kong. We arrived in Denpasar without knowing this information. If we would have known this when on our second flight we wouldn't have wasted so much time in the DPS Airport and gone straight to our hotel. Its been 1 day and we still do not have our luggage.

Pros: I liked that there was a great variety of snacks and drinks. The crew were quick to clean up but also did not bother you if they seen you weren’t done with your trash.

Cons: The crew took a bit longer than expected to bring any snacks or drinks. Did not have any other issue worth the flight crew but the delayed landing would’ve made the experience better.

Cons: Wifi didn't work

Pros: The crew was very nice, but not very professional. Food and comfort in business class was pretty good.

Cons: Departure - there was no gate number shown for long time, but in 15 minutes after the gate number appeared on the list, there was announcement, that gate was going to close. Arriving - it took more than an hour to get out of the plane after we landed. No announces about why and how long...

Pros: The crew was polite but service was not quite there. We pick a 2-seat layout so it was OK.

Cons: The food was poor and only served twice. Once shortly after taking off and another a couple of hours before landing. In a span of 10 to 11 hours there was no offer of drink or food of any kind.

Pros: Return trip meal was significantly better than on the outbound leg.

Cons: Substantial condensation poured on me while taking off. The flight attendant wiped the surfaces, but seemed less concerned about me.

Pros: Nothing HK airlines cancelled my ticket

Cons: Everything could of been better if Hk airlines if they did not cancel my ticket

Pros: crew very good as they accommodated every request quickly

Cons: food

Pros: Food as there are snacks .

Cons: Crew are not helpful. Movies dont play well.

Pros: It was clean.

Cons: Food.

Pros: My flight was exhausting zing eventually uncomfortable. The seats weren't clean as it irritated my skin. I didn't eat the food as I couldn't identify it. Passengers were told it was "chicken" but it didn't appear to be chicken. The flight attendants didn't know English so they weren't helpful at all

Cons: Cleanliness of plane. Better food and beverage quality. Bilingual flight attendants.

Pros: Crew was good. Boarding good too.

Cons: On time performance.

Pros: Crew was friendly and accommodating even though I was non-Chinese

Pros: Amazing crew and service

Pros: Good selection of movies and comfortable plane

Cons: You need to offer vegetarian/vegan options

Pros: Nothing.

Cons: The service is terrible workers are rude. I will NEVER use this airline again.

Pros: Return trip meal was significantly better than on the outbound leg.

Cons: Substantial condensation poured on me while taking off. The flight attendant wiped the surfaces, but seemed less concerned about me.

Pros: The seating for the short haul flight was far better than the long haul flight, the planes should have been switched as the short haul plane was more suited to long haul and vice versa

Cons: There was limited food available which meant there was no selection available just what was left, not acceptable

Cons: Had a very unruly passenger behind me in coach be upset and violently shake my chair just for simply reclining as everyone else does. Altercation went on for 10 minutes and no staff were present. Finally had to walk all the way down the galley just to get their attention and have them deal with it

Cons: IMAGINE the flight back from TPE-Hong Kong-CNX. “I thought” I book with Hong Kong Airlines BUT the second part was Hong Kong Express; a cheaper subsidiary by someone ? They blanking sell EVERYTHING; seats, food, drinks & likely to go to the bathroom. The flight IS suppose to take off at 16:45 (

Pros: The crew was very attentive.

Pros: Entertainment selections are awesome, plenty to keep you busy on such a long haul. I also like that they require seat backs upright during meal service so your tray isn't jammed into your lap.

Cons: They won't serve coffee or tea except during meals. Online check-in and seat selection doesn't work, and phone service might as well not be offered. I had to wait until an hour and a half before the flight to get a seat and of course by that time it's nothing but middle seats.

Pros: Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business.

Cons: Food was overcooked but plentiful Fruit selection excellent. More English fluent staff.

Pros: Everything

Pros: Almost nothing, this was a terrible flight and experience! The movies were good, that's about it.

Cons: No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances.

Pros: Nothing

Cons: Everything

Pros: Nothing

Cons: It was hot. Just horrible experience.

Pros: Yesyesno

Pros: The food was good.

Cons: Could have usb outlets for devices. Connecting flight could have arrived on time. Airline don’t lose your luggage.

Pros: Great price and reasonable to good service for a family on a budget, this worked well.

Cons: Both flights had delays based on weather, and it seemed the communication around it could have been better.

Pros: Good fly. Friendly crew

Cons: Late depart. Food was not what expected

Pros: Crew staff was very helpful.

Cons: More entertainment options.

Pros: Return trip meal was significantly better than on the outbound leg.

Cons: Substantial condensation poured on me while taking off. The flight attendant wiped the surfaces, but seemed less concerned about me.

Pros: The crew was polite but service was not quite there. We pick a 2-seat layout so it was OK.

Cons: The food was poor and only served twice. Once shortly after taking off and another a couple of hours before landing. In a span of 10 to 11 hours there was no offer of drink or food of any kind.

Pros: Angeles City is a great alternative airport for Manila. No crowds and convenient to Northern Luzon.

Cons: During check in the attendant tried to charge me for my luggage and only wanted to check it in to Seoul. Due to my insistance for over an hour the attendant finally communicated with someone in Jin Air who knew what was supposed to happen in regards to my baggage. Finally got two bags checked in to Atlanta with no charge because it was included with the ticket. Jin Air needs to train their attendants on proper check in procedures for connectinng flights.

Pros: No entertainment on the flight at all, food was ok. Lucky that I got bump to prestige otherwise I will have comment on seat as well

Pros: The crew were so accommodating

Cons: No entertainment and the food is few and no other choice for free drinks

Pros: Wide leg room, nice customer service and most importantly being able to check in baggages up to 15kg for free!!!

Cons: Nothing

Pros: Crew was good the setting was uncomfortable.

Pros: crew very good as they accommodated every request quickly

Cons: food

Pros: Crew was great Food was good Seats are nice

Cons: Nothing

Pros: Restroom is clean, snack pretty good

Cons: add more food on the meal