Pros (+) Friendly staff
Cons (-) Bathroom Availability of taxi and transportation
4 stars
Tolip Family Club Borg El Arab
Photos of Tolip Family Club Borg El Arab
Overview
Family-friendly hotel with a full-service spa and free breakfast Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Tolip Family Club Borg El Arab offers 90 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. LED televisions come with premium cable channels. Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Tolip Family Club Borg El Arab
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Basics
- Free Wi-Fi
- Mobile hotspot device
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Services and conveniences
- ATM on-site
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- 24hr front desk
Dining
- Electric kettle
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Coffee machine
General
- Family rooms
- Garden view
- Slippers
- Lockers
- Telephone
- Carpeted
- Pool view
- Storage available
Family friendly
- Child pool
- Kids meals
- Swimming pool toys
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
Pool and spa
- Spa and wellness center
- Pool bar
- Hot tub
- Outdoor pool
- Sauna
- Pool towels
- Pool with a view
Bathroom
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Things to do
- Gift shop
- Board games/puzzles
- Game room
- Evening entertainment
- Table tennis
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Designated smoking area
Outdoor
- Terrace/Patio
- Grill
- Balcony
- Garden
Laundry
- Laundry facilities
- Ironing service
- Iron and ironing board
- Tumble dryer
Parking and transportation
- Free parking
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Smartphone
- Desk
Bedroom
- Socket near the bed
- Clothes rack
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Tolip Family Club Borg El Arab
6.8
Okay
239 verified ratings
Wonderful
55
Very good
24
Good
45
Okay
29
Fair
23
Mediocre
12
Poor
51
Summary of reviews
Guests say
Guests generally appreciate the friendly and helpful staff, highlighting the decent breakfast and spacious rooms. However, many reviews point out significant issues with cleanliness, particularly in the bathrooms, and the hotel's location being far from the city center and difficult to access. Some guests enjoyed the amenities like the pool and gym, but the overall sentiment leans towards dissatisfaction due to the hotel's condition and accessibility.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
6.8 out of 10
145 reviews
8.6 out of 10
2 reviews
6.5 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Tolip Family Club Borg El Arab?
Guests have mentioned that the beds are comfortable and the rooms are spacious, providing a good night's sleep.
Is parking available at Tolip Family Club Borg El Arab?
Yes, the hotel offers free parking, private parking, and valet parking for the convenience of guests.
How is the food quality at Tolip Family Club Borg El Arab?
Guests have recommended trying the cappuccino at the pool bar and have mentioned that the breakfast is included and the restaurant offers a variety of options.
What is the cleanliness like at Tolip Family Club Borg El Arab?
Guests have mentioned that the rooms are clean and spacious, but some have suggested that the hotel needs more attention and renovation.
How is the customer service at Tolip Family Club Borg El Arab?
Guests have appreciated the helpful and cooperative staff, especially the receptionist, although some have mentioned that the staff could be more trained for customer service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Selection Carefully
Some guests found the rooms to be outdated and in need of renovation. It may be beneficial to inquire about the latest room upgrades or refurbished rooms when making a reservation.
Check the Wi-Fi Reliability
A few guests mentioned that the Wi-Fi needs improvement in terms of reliability. If a stable internet connection is crucial, it's advisable to inquire about this before booking.
Explore Nearby Dining Options
Guests noted that while the hotel's restaurant was convenient, some nearby food delivery services were limited. It may be helpful to plan dining options in advance, especially for those arriving late.
Inquire About Early Breakfast Service
For guests with early morning departures, it's worth asking if the hotel can accommodate breakfast service before the standard hours, as some guests appreciated this flexibility.
Consider Transportation Needs
Some guests experienced challenges with arranging transportation to the airport. It's advisable to confirm transportation arrangements in advance, especially for early morning flights.
Request Room Upgrades for Special Occasions
Guests who had special occasions during their stay, such as weddings, recommended requesting specific room types or upgrades to enhance the experience.
Inquire About Kids' Facilities
Guests with children noted that the kids' facilities, such as the indoor play area and kids' club, were enjoyable. Families may want to explore these amenities when planning their stay.
Confirm Surrounding Area Safety
Some guests felt that the hotel's location was safe due to the presence of police check-posts. It may be reassuring for guests to know about the security measures in the surrounding area.
Communicate Early Check-In Needs
Several guests mentioned delays during the check-in process. To avoid inconvenience, it's advisable to communicate any early check-in requirements in advance.
Location
Army Stadium, Gate 8, Borg El Arab 21934
What's nearby
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Tolip Family Club Borg El Arab
Low season | May |
|---|---|
High season | March |
Average price (weeknight) | $62 |
Average price (weekend night) | $66 |
When to book a room at Tolip Family Club Borg El Arab
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Tolip Family Club Borg El Arab
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See most recommended stays in Borg El ArabGood to know
Value for money | 6.9 |
|---|---|
Distance to city center | 12.7 mi |
Nearest Airport | Alexandria Borg El Arab |
Distance to airport | 6.1 mi |
Everything you need to know for your stay in Borg El Arab
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