Overview

Holiday Inn London - Brentford Lock
Top Family Hotel

Commerce Road, Brentford, TW8 8GA, United Kingdom
+44 208 232 2000

$97+

Overall guest ratings

8.4/10 Excellent
Based on 749 reviews

Review highlights

  • 8.4
  • 8.2
  • 8.0
  • 4.1

Good to know

  • Comfortable beds
  • Clean rooms
  • Friendly service
  • Clean hotel facilities

Nearby

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    About

    A modern waterside hotel with free WiFi, a fitness centre and good transport links to London Overlooking the Grand Union Canal, Holiday Inn® London - Brentford Lock hotel has comfortable rooms within easy reach of central London. You can take a 5-minute bus ride to Boston Manor Tube station, which has direct services to the city and to Heathrow Airport. The hotel is half a mile from Brentford station, which has direct trains to London Waterloo. If you're planning to take in a rugby game, it's a 10-minute drive to Twickenham Stadium. The hotel is a 5-minute drive from the London Museum of Water & Steam and 10 minutes by car from Kew Gardens. A 20-minute drive takes you into the semi-wilderness of Richmond Park, and it's 5 miles to Westfield London shopping centre. Stay in touch with free WiFi, and make use of a dedicated business suite, equipped with 6 rooms that allow you to cater for up to 600 delegates. The hotel's Waterfront Suite overlooks the canal and is the perfect spot for any big occasion. Take advantage of the hotel’s all-day dining concept to order what you like, when you like, at the Open Lobby. Alternatively, grab something to eat in or take away at the To Go Café. Work out in the hotel's fitness centre, then relax with 24-hour room service. Kids stay and eat free.

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    InterContinental

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 749 reviews
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 8.2 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      7.1 "City centre within easy reach, said 71%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
      8.3 "Near to public transport, according to 83%."
    • 8.0 "Breakfast is good."
    • 7.9 "Nice rooms."
      7.9 "79% said the beds were comfortable."
      8.7 "87% said rooms were clean."
      9.3 "93% thought rooms were spacious."
      9.7 "97% thought the view was good."
      8.0 "80% enjoyed the shower."
    • 6.4 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 4.1 "Value below average."
      0.0 "100% said the breakfast was too expensive."

    Overall Rating

    8.3 Excellent
    Based on 456 reviews
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 8.5 "Location is great."
    • 7.7 "Good breakfast."
    • 7.5 "Nice rooms."
      7.4 "74% said the beds were comfortable."
      8.8 "88% said rooms were clean."
      9.3 "93% thought rooms were spacious."
      9.6 "96% thought the view was good."
    • 3.7 "Value below average."

    Overall Rating

    8.5 Excellent
    Based on 194 reviews
    • 8.9 "Generally very clean."
      8.7 "87% said rooms were clean."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.1 "Rooms are great."
      7.8 "78% said the beds were comfortable."
      8.7 "87% said rooms were clean."
      9.4 "94% thought rooms were spacious."
    • 8.1 "Location is great."
    • 8.0 "Breakfast is good."
    • 4.1 "Value below average."

    Overall Rating

    8.5 Excellent
    Based on 97 reviews
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 8.0 "Rooms are great."
      8.2 "82% said the beds were comfortable."
    • 7.9 "Good breakfast."
    • 7.8 "High comfort."
      8.2 "82% said the beds were comfortable."
    • 4.4 "Value below average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    "Friendly service"
    "Clean hotel facilities"
    data provided by TrustYou

    Recent reviews

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    underground station
    written directions
    far from london
    bus trip
    friendly helpful polite
    helpful and professional staff
    central london
    london city
    short bus
    heard hallway
    good breakfast selection
    meant to pay
    money was taken
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